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From the warm welcome to check-in, breakfast, and check-out, the service was truly pleasant at every moment. They even kept our stay history from four years ago, and I was genuinely impressed when they asked, “Would you like the same morning newspaper as last time?”—such thoughtful attention to detail. I also asked for photos many times, and every staff member kindly took them without hesitation. And the breakfast—what you expect from Brighton—was absolutely delicious and very satisfying! I understand renovations will be starting soon, and I’m truly looking forward to staying again at the newly refreshed Brighton Hotel.

The location and facilities were excellent, and the large public bath was especially great. If I have the chance to stay somewhere else, I’ll look for Dormy Inn again.

This was our first stay. From the moment we approached the Hotel, the sound of wind chimes felt wonderfully refreshing. As soon as we stepped inside, a water terrace spread out before us, and my daughter and I couldn’t help exclaiming, “So beautiful!” We stayed in a Premium Room. The Room was very clean, and my daughter was thrilled with the ReFa hair dryer and shower (lol). The in-Room Onsen is fed by a natural hot spring source, and it felt amazing—I ended up soaking twice, morning and night. Since it was to celebrate my birthday, you prepared a lovely towel-cake display and even gave us chocolates as a gift, which made this trip truly memorable. We chose a Plan with breakfast and dinner included; the dinner course was beautifully plated item by item, so we enjoyed it with our eyes as well. We were also very satisfied that drinks were available freely. In particular, the champagne we had upon arrival was incredibly delicious! This has become one of the Hotels we would definitely like to use again if we have the chance. Thank you for taking care of us for our one-night stay.

My grandchild fell asleep during dinner, and the staff kindly prepared a chair that could also be used as a baby bed, which was very helpful. Thank you very much. The front desk staff were also courteous and made us feel welcome. If I had to mention anything, it might have been even better if there had been a pleasantly scented air freshener in the hallway leading to the pet rooms. Also, since we brought two Yorkshire Terriers, it would have been nice to have a few more pet amenities available.

Thank you for your hospitality. The lounge was excellent. The ochazuke and breakfast were both very delicious. The Room was spacious, and I had a comfortable stay.

Thank you very much for the wonderful time the other day. We had originally planned to visit with our dog, but as our dog was unable to come, we visited as a family instead. Despite issues on our side with the Reservation, your staff responded kindly and courteously—thank you very much. Even without our dog, you warmly welcomed our family stay, which made us very happy. We truly appreciate your thoughtful hospitality. We were also very satisfied with the bath and the meals, and we were able to relax and enjoy a restful stay. We would love to visit again. Thank you very much.

I decided that morning to have the breakfast buffet. I really enjoyed the Hiroshima local specialties—dumpling soup with shiratama, steamed egg custard with oysters, and dried nodoguro fish; everything was delicious. I usually choose No Meals Included no matter which Hotel I stay at, but this time it was absolutely the right choice. Thank you for the wonderful meal.

I stay here when I have business trips to the Suwa area. It had been a while since my last stay, as I hadn’t had the chance to stay recently. The room was clean and comfortable. I especially like the large public bath, and even on a one-night stay, I used it twice—at night and again the next morning. I’d like to stay here again on my next business trip.

My daughter and I stayed here to celebrate each other’s birthdays. We were upgraded to a spacious Room with views of both the sea and the mountains, and we were happy to relax and truly enjoy our time. We also visited the lounge on the same floor, where we enjoyed a generous selection of alcoholic drinks and delicious hors d’oeuvres plates. We can’t wait to come back again.

This was my second stay. Once again, the Chinese cuisine was delicious, and the large public bath and open-air bath were wonderful. The view of Lake Tama is also very relaxing. I was impressed by the staff’s warm, friendly hospitality. I also enjoyed chatting with the gentleman on the breakfast staff. Since it’s close to home, I’ll keep coming back.

I stayed here during a trip to Hiroshima. It was in a very convenient location, close to major sightseeing spots. There were also many restaurants nearby, so finding dinner was easy. I stayed with relatives, and everyone raved about the pillows! They were extremely comfortable, and we all felt refreshed after a day of sightseeing. If I come back to Hiroshima, I would definitely stay here again. Thank you very much to all the staff.

Ever since our first stay two years ago, we’ve loved this place and have been coming back every year for a two-night Multiple Night Stay—three years in a row. It seems seasonal, but they had a festival-style stamp rally for kids, which was a great touch and kept our child happily entertained. It also happens to be our child’s birthday around this time, so celebrating here has become our family tradition. The Onsen temperature, the Room size, and overall layout all feel “just right.” There’s also a late-night tantanmen service we always look forward to—though this time we were too full after dinner to enjoy it, which was a shame! The building seems to have some history, but everything is spotless and well maintained, so it never feels old. Above all, it’s incredibly comfortable—a wonderful Accommodation where our whole family can truly relax. Whenever we go to Akita, this is the only place we choose.

I have stayed here many times. The Room is spacious, and the view of Lake Biwa right in front of you is very relaxing. Breakfast and dinner are not buffet-style, so you can enjoy your meal at a leisurely pace. It’s a shame that the large public bath does not have an open-air bath, but the staff are very pleasant and it is a comfortable Hotel.

We always stay here when traveling with three generations, and we truly appreciate your hospitality. (It also feels nostalgic because my father worked here back in the Kanpo days!) Since the renovation, it has become even more comfortable for children, and we made more wonderful memories again this time. As part of the summer vacation program, our kids were thrilled right after arrival with the cardboard maze and the guests-only soft-serve ice cream and ice pops! At dinner, there were also summer-only treats like chocolate bananas and shaved ice—like a fun festival. They were set up so they couldn’t be seen from our seats at first, so after the kids finished their meal and we told them about it, they happily went to get some. We really like that both breakfast and dinner are served at the table rather than buffet-style, so we can relax and enjoy our meal. The dishes used Yaizu sashimi and rice, and we could feel the care put into the food. And we were absolutely full!!! The Onsen water quality has been great for years, and my mother and daughter were able to relax together. We stayed in a Room with an open-air bath, and had a welcome little visitor (a cicada)! The kids loved it (it was gone by morning). The staff at the front desk and shop were kind and helpful as well—this is a Hotel where we can feel safe and comfortable. If there were a Room that could accommodate six people, that would be perfect; from next time we will need to book two rooms. We would be very happy if there were an option where everyone could stay together. Thank you again for your continued support.

The meals were absolutely luxurious! All the staff were attentive and kind. The all-you-can-drink options at dinner were very extensive, and the glasses were kept chilled in a dedicated refrigerator, which felt very clean. The bath facilities were also great, and the locker keys felt very secure. Just one thing: the trash bin under the sink in the Room washbasin area hadn’t been emptied, so that was the only negative point.

When making my Reservation, I requested a Room with a castle view, and they prepared a top-floor Room on the castle side for me. Seeing Okayama Castle from the window felt like a nice bonus. It was during an extreme heat wave, and it really helped that the front desk froze my ice packs for me multiple times. The staff were very kind. I also liked being able to choose my shampoo. From the station, it’s easy to get close by streetcar, and both Okayama Castle and Korakuen Garden are within walking distance, so I think the location is excellent. Checkout is at 12:00, which I appreciated because I could go sightseeing or shopping in the morning without carrying much luggage.

It was my first Multiple Night Stay at Dormy Inn Kawasaki in a while, and I had a very comfortable stay. The bath was clean and well maintained, and it wasn’t too crowded, so I could relax and unwind. There are three massage chairs; you may have to wait a little, but they provide a wonderfully relaxing experience. If I have the chance next time, I would definitely stay again.

I stayed here with my two sons while traveling around Hiraizumi.\nThe welcome drinks were a self-serve free-drink setup where you could mix and match—beer, chilled sake, wine, various liqueurs, and more. In addition, the lobby corner was packed with nostalgic snacks, bar bites, shaved ice, ice cream, and other treats.\nThe large public bath included an open-air bath and was a decent size. I was disappointed there wasn’t a sauna.\nWe used a Room for up to four people with three of us, so it felt very spacious. However, it was an accessible care Room: one bed was a nursing-care bed, and there were ceiling rails leading all the way to the bathroom. I felt that guests using wheelchairs could stay here with peace of mind.\nOne disappointing point was that when we woke up in the morning, the bathroom light had dimmed to about nightlight level. It had been normal until bedtime, but I couldn’t find any adjustment button even after looking for one, which made getting ready in the morning a bit inconvenient.\nWe enjoyed all of the meals—dinner, the late-night snack (tantanmen), and breakfast.\nSince we live far away we may not stay at this Hotel again, but I would like to try other Kamenoi Hotels.

We stayed as three generations—parents and adult children. The sunset from the Room was truly beautiful, and we enjoyed the contrast between the sea and the setting sun. Every dish was delicious, and the portions were generous—we left completely full. Breakfast also featured many local specialties with a wide variety, so we ended up eating too much in the morning. The Room was kept clean and well maintained, and we never felt uncomfortable. The bath also offered a panoramic view of the sea, and we enjoyed it many times. One small downside—if I had to mention something—was that one of the locker doors in the changing room wouldn’t stay open (it wouldn’t hold in place when opened and would close on its own). Everyone at the front desk and in the restaurant was very kind, allowing us to spend our trip comfortably. It’s a Hotel we would definitely like to stay at again if we have the chance. Thank you very much.

This was our second stay, the first in two years. The buffet offered a wide variety of dishes, including local specialties unique to the area. Both the buffet staff and the front desk staff were very kind and attentive, which made our stay truly comfortable. In particular, the buffet staff explained things in a way that was easy for our child to understand and spoke to us in a friendly manner, which we really appreciated. When we stay in Kusatsu again, we would love to choose this Accommodation. Thank you very much.