전국 × 방음이 뛰어난 객실의 조용한 숙소고객 서비스 평가가 높은 호텔·료칸

The Room was clean, and the amenities were well stocked—including tableware and insect repellent—which was very helpful! We were told we could enjoy fireworks, and there was also a bucket for putting them out, which made the kids really happy. The sauna was amazing, and we could relax in the outdoor bath without attracting bugs by keeping the main lights off and using only the jacuzzi light. We also heard that if we wrote a Review, we would receive a case of beer—it was already chilled in the fridge, and my husband was delighted with such great service! The Room with a pool wasn’t available this time, so if we have another chance, we’d love to stay in one next time.

This was my first stay here. From the moment I arrived at the Hotel, the staff’s hospitality at the entrance was so attentive that it’s impossible to compare with other hotels. When I entered my Room, it was spotless—not a speck of dust—and I was truly impressed by the outstanding skill of the housekeeping team. In the evening, I used in-room dining and had grilled vegetables, soup, and focaccia. Everything was absolutely delicious and genuinely moving. If you stay here, I highly recommend trying in-room dining. This time I booked a Plan with breakfast included, so I enjoyed breakfast at the restaurant on the first floor. There were three options to choose from, and I felt it’s a menu loved by guests of all ages. I traveled here from Tohoku, and it took quite a bit of time and money—but this was an exceptional Hotel that still made me think, “I want to stay here anyway!” Thank you very much for taking such great care of me during my stay.

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

This is a small luxury hotel with 55 rooms. Because of that, the staff pay close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—it's the kind of hotel that makes you want to come back again and again.

We stayed here over Silver Week to celebrate a birthday. As this inn is known for its cuisine, we were most looking forward to the meals—and everything from start to finish was absolutely delicious. We booked the simmered golden eye snapper (Kinmedai) course because we really wanted to try it, and I highly recommend it at least once. The chef’s special desserts were also wonderful. There was a great selection of local sake as well. I didn’t have much of an image of Shizuoka sake before, but we enjoyed trying different ones by the single serving. The food was so good that we ended up drinking a bit too much (laughs). Our room was in a separate building, and meals were served in a private dining room, so we rarely ran into other guests and could truly relax. We also used the private bath, and together with the bath in our room, we ended up soaking four times in total. The temperature was perfect. All of the staff were polite and attentive. We’d love to come back again as a treat for ourselves—what started as a celebration turned into us having an amazing time too (laughs).

During our trip from the main island to Miyakojima, we stayed here for the entire time on the main island. The Room was spacious and very clean! We were truly touched by the honeymoon towel art and flowers that were prepared for us. The view of the ocean and Kouri Bridge from the Room was breathtaking. My husband was thrilled with the Agu pork shabu-shabu dinner. We also dined at a restaurant in the Hotel group, and it was delicious and stylish as well. Breakfast was delivered to our Room, and even during our Multiple Night Stay, they changed the menu each day—everything was so thoughtful. We had a wonderfully relaxing Hotel stay while enjoying a resort atmosphere, and our time on Kouri Island became an unforgettable memory. Thank you very much. We would love to stay again someday.

This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

We stayed at Zuigetsu, a small inn we had long known for its excellent reviews. After stopping by the Yugawara Museum of Art nearby, we struggled up the steep hill to reach the inn, but the warm hospitality more than made up for it and left us truly relaxed. The hot spring and overall setting were flawless, but what stood out most was the exceptional quality of the cuisine. We could really feel the chef’s superb knife skills and precision in every dish. The “Hyoga-mai” rice was the best we’ve ever had—we even asked for seconds. We were genuinely impressed to find such a high-quality inn still exists. Next time, we plan to come straight by taxi. Thank you very much.

My husband and I stayed at this Accommodation for one night during a two-day drive from Tokyo to Suwa and Narai-juku. Everyone on the staff was truly kind and attentive, and thanks to their warm hospitality we had a wonderful, enjoyable time. Right by the lakeside, we were able to relax in the open-air bath in our Room and fully enjoy the luxury of free-flowing natural hot spring water. The rooftop infinity bath was also very pleasant. The meals featured locally sourced ingredients, and we enjoyed dishes that felt uniquely Shinshu. There were many tableware items, furnishings, and pieces of furniture that matched my taste. We would love to visit again in a different season. The pass tour visiting four shrines was also excellent.

The views, the people, the space, and the food—everything was exceptional. I felt instantly healed rather than gradually. The sunset was beautiful, and every staff member’s hospitality was heartfelt. The cooking that brought out the best in each ingredient was outstanding, as were the delicious broths. Not only dinner but also breakfast was truly elaborate and carefully prepared. I could go on forever, but in short, it was wonderful. Thank you very much.

The Room size, facilities and amenities, cleanliness, and the breathtaking ocean view are all flawless. I think it offers far better value for money than staying at a nearby Resort Hotel. However, you may be a bit confused if you arrive expecting a typical Hotel. There is no front desk or management office; instead, it’s an Airbnb-style setup where you enter the PIN sent to you after completing pre-registration. In my case, the registration email ended up in my spam folder, so I didn’t know what to do on site and only figured it out after calling the emergency contact number. I tried to upload the required ID documents for verification, but the connection was poor and it was difficult; in the end, I had to get the PIN by phone in quite a rush. If you complete pre-registration in advance, check-in should be smooth, and from the second stay onward there likely won’t be any issues—but it would be helpful if IKYU clearly noted these differences from a standard Hotel in the Facility description as well. Please also note that there is no elevator. In addition, the entrance floor is made of stepping stones with water around them. It may look stylish, but if you drop your phone or anything similar it’s game over, and it’s inconvenient when carrying heavy luggage—so there seems to be room for improvement.

I was able to spend a truly luxurious time surrounded by peaceful, lush greenery. The hospitality was outstanding. The Room and the meals—everything exceeded my expectations. I’d love to visit again in a different season.

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

My companion uses a wheelchair, but thanks to the thoughtful support from all the staff, we were able to stay comfortably. The staff member who assisted us was kind, easy to talk to, and truly wonderful (I would be happy if they could assist us again next time). We will definitely stay again. Thank you very much.

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

From arrival by car to departure, we had a very pleasant stay. All the staff were cheerful and very kind, and the meals were excellent. When we left by car, it was especially memorable that they kept waving until we were out of sight. We would definitely like to stay again.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

I love Okinawa and visit more than once a year with my child. I’ve stayed at most hotels there, and this is the kind of hotel that feels like a sensory breakthrough from the moment you step inside. Among hotels in Okinawa in the same class, it may be the best in both service and facilities. The airport transfers to and from Naha Airport were both in an Alphard. On the way back, our female driver (a foreign national) provided an especially comfortable ride. Arriving at the lobby after dozing off on the way, we were greeted by a breathtaking view—enjoying a welcome drink while looking out over the beautiful sea. From our room as well, we had an uninterrupted view of blue skies and an emerald-green ocean. The private pool is also an infinity pool, so it felt wonderful no matter how many times we went in. There were floats for both adults and children. For dinner, we chose sushi kaiseki on the first night and French on the second. Wanting to relax in our room with our child, we asked to switch the sushi kaiseki to room service; they set it up side by side facing the window so we could enjoy it while watching the sunset—it was absolutely delicious. The presentation showed great craftsmanship, with exceptional freshness and flavor! For French dinner, we were shown to a private room as well, where we could unwind comfortably on a sofa while dining. It’s said to be ranked No. 1 on Ikkyu as a “gourmet destination,” and I completely agree—beautiful French cuisine that truly highlights each ingredient’s natural taste. Even at luxury hotels there are often many “kids’ menu” options, but here they wonderfully adapted it into a full-course children’s meal; my child usually leaves food behind but finished everything. I don’t drink alcohol, but the lounge offered Okinawan spirits and beer along with bite-sized savory snacks and sweets that paired well—everything tasted great. They were also very kind to my child throughout our stay. This is definitely a hotel I want to return to!

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!