전국 × 선의 세계관이 느껴지는 숙소고객 서비스 평가가 높은 호텔·료칸 - 36페이지

The Room was too dark and difficult to use, and it was disappointing that there was no information on how to use the parking lot. I think the front desk staff handled things well.

Atsugi Nanasawa Onsen was wonderful. We were able to use two indoor baths and one open-air bath almost privately.

It was a wonderful Ryokan, with outstanding architecture and Rooms. The Japanese-modern space, where different materials blend beautifully, was truly impressive. Walking barefoot indoors let us experience the feeling of staying in a traditional house with all five senses. Both the meals and the hospitality were excellent. In the morning, we were able to relax and fully enjoy the private family bath. The location was also great, making it easy to enjoy visiting multiple hot springs smoothly.

We stayed for one night and two days. The Accommodation is along the Kamogawa River and close to Shijo, making it a great location. Check-in was handled by staff and went smoothly. We had a Reservation for a 4th-floor Room with a Kamogawa view; the Room was spacious and very clean. Best of all, the full-height windows let you enjoy an unobstructed view of the river all to yourself. You can even soak in the bath while looking out over the Kamogawa. Coffee and water were provided, and the amenities were well stocked. The showerhead and hair dryer are ReFa, which many women will appreciate. There’s also a drum-type washing machine and a small kitchen, which would be especially convenient for inbound guests staying long term. Inside the building, you can freely access the 2nd-floor lounge and the rooftop. The rooftop has chairs and tables, so you can enjoy the Kamogawa at night while feeling the evening breeze. We ordered shojin-ryori (Buddhist vegetarian cuisine) for breakfast, and it was delicious. It was delivered to our Room by someone who seemed to be from a nearby traditional restaurant or catering shop. The location, Facility, and food were all excellent. Highly recommended for anyone who wants to experience Kyoto in peace and quiet.

I surprised my wife, who loves the countryside, with a stay here. She was very happy and said she’d like to come back next time with her parents.

We stayed on a pet-friendly Plan for our dog’s first trip. The building with the pet Plan Rooms felt a bit old, but it was kept very clean and didn’t feel unpleasant at all. We really appreciated having pet amenities in the Room, such as a crate and a trash bin. Both dinner and breakfast were served as set meals, and everything was delicious. Our child, who usually doesn’t eat much, said it was tasty and ate heartily! The portions were more than enough—my big-eating husband was completely full and very satisfied. All of the staff were friendly, so we had a very comfortable stay. Just one thing: at check-in, we didn’t receive an information sheet with details such as facility guidance, business hours, or meal times/locations. I wish there had been one (we couldn’t find the bath hours in the in-room information file either, so we had to go all the way to the bath area to check). Still, it was a wonderful Accommodation that made us want to return—next time with our eldest child as well—and stay as a family of four plus our dog if we have another opportunity.

Although it was a self-service stay in a traditional hot-spring therapy style, the host/manager provided very courteous service and clear explanations, so I felt at ease throughout my stay. In the Room, there was what seemed to be a protective mat for placing luggage (likely to prevent dirt from suitcase wheels), and an extension cord was thoughtfully placed by the bedside—small touches that really impressed me. The yukata selection included many sizes, so each of us could choose one that fit perfectly. I booked a no-meals Plan, but I had no dinner plans, and I was told nearby restaurants could deliver to the Room. Since it was hot outside and I didn’t feel like going out to eat, I really appreciated that (haha). The bath was nicely hot and felt great. I think it helped boost my immunity. Because of the timing, I didn’t run into other guests, so I could bathe comfortably without worrying about anything. Despite the reasonable rate, I truly felt their wholehearted hospitality and was very satisfied. I’d love to stay again next time.

There is a guide to the Accommodation, and there was a small sign that said “ZEN,” but the building was hard to see from outside, so I wasn’t sure I was in the right place and got lost at first. After climbing the stairs surrounded by greenery, I finally reached a beautiful standalone Accommodation and felt relieved. In reality, it’s not possible to drive into the parking area; you can only park in the space in front of it. It gets very dark at night, so if it’s your first time, it may be hard to find—checking in while it’s still daylight is recommended. Inside, the space feels open and airy, and relaxing on the outdoor chairs was a real luxury. It was a bit disappointing that mornings and evenings were still chilly. There is a wood-burning stove, but I missed that it requires advance Reservation and an additional fee. Since it wasn’t really stove season anyway, I imagine it would be excellent in winter. There also seemed to be a beer server (advance Reservation?), as well as a kitchen and electric cooktop, so self-catering is possible—I probably just wasn’t prepared enough to make full use of everything. I think satisfaction would be even higher with a Multiple Night Stay, especially in winter.

We stayed here as a family of four, including my 26-year-old and 20-year-old sons and my wife, after attending the ONE OK ROCK concert. This Ryokan, with its traditional Japanese style, allowed us to relax and recover from our fatigue. The sandwiches were incredibly delicious. On our way back, we bought Jigoku Mushi Pudding as a souvenir from Kannawa Onsen. Although we checked in late, the electronic Onsen system and unmanned reception made it convenient to use without any hassle. The stone-paved streets of Kannawa Onsen also had a wonderful atmosphere.

The Room was compact, but the items inside, the washroom, and the shower were simple and sophisticated, making for a pleasant stay. The simplicity highlighted the importance of cleanliness. I hope it continues to maintain its current level of cleanliness and sophistication. I would love to stay here again.

After 20 years, the bath was still great, and although meals were previously served in the Room, the food was excellent. The staff were all very pleasant. The garden remains as beautiful as it was 20 years ago. While I like the nostalgic feel of the building, a bit more renovation might be better.

I had the privilege of spending New Year's for the first time at Kinjohro, one of Kanazawa's most renowned ryokan. With my mother being from Kanazawa and having spent six years studying in this city myself, it had always been a dream to welcome the New Year at Kinjohro. However, I hesitated for a long time, feeling that such a prestigious and traditional ryokan might be beyond my reach. This year, I finally had the opportunity to visit Kanazawa with my son and fulfill this long-held dream. The elegant architecture, refined furnishings harmonizing sophistication and grace, exquisite Kutani ware and Kaga Yuzen kimonos—everything exuded timeless beauty. The traditional Kaga cuisine featuring local specialties like yellowtail fish, crab, duck dishes such as kamo-jibu stew prepared with care using authentic ingredients—and even the osechi New Year’s feast—were simply exceptional. The room and bath filled with the soothing scent of cypress wood added to an unforgettable experience. Above all else was the heartfelt hospitality provided by staff who embody over 130 years of tradition in this historic city of Kanazawa. It felt as though we were transported back in time to experience the grandeur of Kaga Hyakumangoku culture. On New Year's morning after enjoying osechi cuisine, we joined other guests along with the owner, proprietress (okami), head chef, staff members and their families for a mochi-pounding event at the entrance. The friendly atmosphere shared among everyone under glimpses of blue sky through clouds made it truly special—the taste of kinako-coated mochi will remain etched in our memories alongside our stay at Kinjohro. Thank you so much to everyone at Kinjohro! I look forward to experiencing more seasonal delights from Kanazawa’s rich culture through future visits here.

I was looking for an affordable Accommodation for a 10-night Multiple Night Stay and ended up here. The toilet and bathroom are shared, but having a private Room at this price is truly appreciated. The location is also great—right near Chion-in Temple, and within walking distance of Gion-Shijo and Heian Shrine. (I even walked to Ginkaku-ji.) The landlady is usually there from around 9:00 to 21:00, which made me feel safe. The Room and bathrooms are clean, and both the landlady and other guests are friendly, making it very comfortable. In the dining area there is a toaster, microwave, and hot/cold water dispenser, so you can do simple cooking. Free coffee and tea are also available, so I enjoyed a relaxed breakfast every day. Highly recommended!

The property offers a stunning ocean view right in front, and the lighthouse is within walking distance. You can enjoy a peaceful time listening to the gentle sound of the waves. Please note that nearby shops close early, so it’s recommended to call ahead if you plan to dine out.

The stay was stress-free as always. There was no crowd at the reception during check-in or check-out, and we rarely encountered other guests in the elevator. As a family with children, choosing a Hotel with fewer points to worry about is important for us. Thank you for providing champagne and organic orange juice in the refrigerator. The access was excellent since there was an event at Tokyo Dome again. We look forward to staying here next time as well!

Simple yet comfortable rooms, many of which have separate bathrooms and washbasins. Although there are no windows, the lighting creates a relaxing atmosphere. There is also a space on the floor where you can enjoy tea and unwind. Breakfast is served in two shifts, starting at 7:00 AM and 8:00 AM, with each shift lasting 30 minutes, which was surprising. It would have been helpful if this detail was clearly explained during the Reservation process. However, since there seemed to be plenty of seating available, we were not rushed even after the designated time had passed. Still, it made for a slightly hurried morning. The location is excellent with many tourist attractions and restaurants within walking distance.

Thank you very much for a wonderful stay. The kaiseki dinner, in particular, truly moved me—it was the most delicious I have had in years. Each dish was carefully prepared, and both the flavors and presentation were outstanding. I would highly recommend it to everyone. My sincere thanks to the head chef for preparing such an exceptional meal. The Onsen was also lovely, with a great atmosphere, and I was able to relax and unwind. However, I was a little disappointed that the women’s bathing hours were only from 17:00 to 20:00. I would have been even happier if it had been available for longer. The Room was clean and comfortable, and overall it felt like a calm, private space that I really enjoyed. I would love to visit again. Thank you very much.

Stayed with my 93-year-old mother. The room and restaurant were on the second floor, and while the lack of an elevator might be a drawback for elderly guests, the staff kindly provided a wheelchair and assisted us by carrying it up the stairs. The bath was clean, with flowing hot spring water, which was excellent. The room had been renovated and was very clean; however, there were many steps inside the room that could be challenging for elderly guests (though not an issue for younger visitors). From our room, we had a view of the well-maintained garden, which I imagine would be stunning during autumn foliage season. Located within a golf course facility, there is also an impressive rock sculpture—possibly man-made or utilizing natural elements—that is worth seeing. The golf course itself is well-maintained and makes this accommodation ideal for those planning an overnight golfing trip.

It was a truly wonderful Ryokan with a nostalgic, traditional atmosphere while still feeling very clean. I especially recommend the private open-air bath in the guest room—it was incredibly relaxing. We had both breakfast and dinner, and they were excellent in both taste and portion size. Also, even though it was last-minute, I asked on the day for a surprise plate for my wife, and they kindly arranged it for us. I don’t usually return to the same place when traveling, but this is somewhere I’d like to visit again next year. Highly recommended.

We stayed for two nights with our dog. The treats, nearby walking routes, and a dog bed were all well provided. We had a very comfortable stay. The only thing we noticed was road noise. The Accommodation is in a quiet residential area, but because the bedroom faces the street, we could hear passing cars at night and woke up several times. The built-in hinoki bath was wonderful with soft water, but Gokoyu, a 5-minute walk away, was excellent. Thank you very much.