전국 × 선의 세계관이 느껴지는 숙소고객 서비스 평가가 높은 호텔·료칸 - 3페이지

My husband, his older sister, and her grandchild—three seniors—visited with our first-year junior high school son. My husband and I also stayed here seven years ago. The weather looked uncertain that day, so we moved our ropeway plans to the next day and arrived early. We were able to use the Onsen and relax until check-in, enjoying the Onsen at a leisurely pace. The food was beautifully prepared, and everyone was impressed. My koji class instructor uses the phrase “food that feels good on your stomach,” and this was exactly that. My sister-in-law is 83 and kept saying how delicious everything was; even though she said she couldn’t possibly eat that much, she finished it all. Breakfast was also enjoyable with both a bento option and a buffet. Our Room had been renovated and was very clean. All of the staff were young, energetic, and refreshing. Their language was polite as well, and we had a very pleasant two-day stay. I mentioned this while chatting with the staff—and then carelessly added that “everyone is cute,” which I now regret as an inappropriate comment about appearance.

We visited during Golden Week for a birthday trip. From the warm welcome to the lounge, Room, baths, and meals, everything throughout our stay was wonderful and made it a truly unforgettable trip. The view from the Room was beautiful, and we were able to spend a relaxing, luxurious time. Every dish was genuinely delicious; even though the portions were generous, it was so good that I finished everything for the first time. All of the staff were consistently kind and attentive, which made our entire stay very comfortable. We also went to an outside bath, but it was quite crowded—so much so that we felt completely satisfied with just the Ryokan’s baths. In particular, the in-Room bath had perfect temperature and excellent water quality, and it was incredibly soothing. I’ve been traveling about once every two months for many years, but this is the first Ryokan that truly made me think, “I definitely want to come back.” Next time, I’d love to visit during crab season. Thank you very much for such a wonderful time.

I had a wonderfully relaxing stay at a comfortable pace. It was quiet and spotless throughout, and the Onsen was incredibly open and wonderful. Every meal was deeply delicious. The staff were also very pleasant and welcoming. I feel as if both my body and mind have been refreshed. I can hardly believe how reasonably priced it is. Thank you very much. I will definitely return.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

It was a relaxing experience surrounded by magnificent nature, far from the hustle and bustle of the city. At reception, healing music plays as background music, and together with the scenery it creates a wonderfully out-of-the-ordinary atmosphere. The open-air bath attached to the Room, the meals (for dinner we enjoyed sashimi, meat, salt-grilled ayu, and more; for breakfast we had a Japanese-style meal), and the service were all flawless—5 stars. We will definitely visit again!

With its rich history and tradition, along with the pleasant hospitality of the young staff, we were able to spend a truly comfortable time. I have heard that maintaining a historic building involves many challenges, but I sincerely hope it will be preserved just as it is for years to come. A clean Room, delicious meals, and a wonderful garden We would love to visit again.

You’ll head toward the mountains on a narrow road that might make you wonder if there’s really a Ryokan up ahead. When we finally arrived, it felt like a hidden Accommodation—so exciting! The building was spotless and well maintained, and the staff were friendly, making it truly relaxing. The Onsen had a sulfur scent, and the meals—centered around fish—were delicious down to the pickles. I couldn’t stop going back for more rice! We made our next Reservation as soon as we arrived—it was that wonderful!

Despite being located in a lively part of town, the property felt like a different world—wrapped in serene tranquility. The cool breeze drifting through the reed doors and the pleasantly textured ajiro weaving, which I experienced for the first time, deeply moved me as part of Japan’s beautiful “summer setting.” Listening to the gentle sound of the shishi-odoshi echoing through the impeccably kept garden and spending time in the dignified tea room were truly luxurious moments that soothed my soul. The food and drinks were also exceptional—everything felt wonderfully satisfying to all five senses. Thank you sincerely for your thoughtful touches throughout. It became a wonderful summer memory, and my first visit back to Kyoto in a while was made even more special.

We stayed here hoping to relax as a family of four with our two adult children. From the warm welcome in the parking lot to the welcome drink and escort to our Room, we were treated with outstanding hospitality. Every detail—from the entrance hall and corridors to the Room interior—showed great care and exceeded what we had seen on the website in advance. The large public bath is not huge, but since the number of guests is limited, it was more than sufficient. We also enjoyed being able to soak in Onsen anytime in the bath in our Room, which was wonderful for our family. The meals reflected the chef’s dedication (he is from Shiga Prefecture), and every dish was a delight for both the eyes and the palate. We also appreciated having time to unwind as a family in the lounge with drinks, making this a trip that left all of us completely satisfied. What we recommend most about this Accommodation is that every staff member provides genuinely pleasant service. In addition to taking care of what we needed, they entertained us with friendly, witty conversation. This is an Accommodation we would love to visit again and again as a couple or with family. Thank you for such a wonderful time.

My stay after four months was blessed with beautiful weather, and I was able to relax while taking in the breathtaking ocean views at the end of summer. The greatest charm of Umi no Shogetsu is the elegant time you can enjoy while staying in your Room. The sea stretches out beyond the window, and inside there is stylish furniture and a spacious layout—so you can soak in an open-air bath while admiring the spectacular view without ever leaving your Room. Meals are prepared in the dining area rather than served in-room, so after dining you can return to your Room right away and unwind in your own private space. If I want to be active—exploring or trying experiences—a City Hotel, or even a Business Hotel, feels functional and suits me. But when I want to truly savor time itself, I find myself wanting to visit Umi no Shogetsu. The monthly seasonal kaiseki crafted by the head chef is delicate and exceptionally delicious. I also appreciate the staff’s subtle warmth that never intrudes on privacy. The lovely flowers arranged throughout the property—sometimes charming, sometimes beautifully vibrant—are wonderful as well. Thank you always for everything. We will visit again to enjoy our own luxurious time here. Thank you very much.

I was deeply relaxed in this luxurious space where I could feel Kyoto in every detail. The bath also had a genuine herbal soak, letting me enjoy a truly indulgent Onsen-like experience. The amenities were well stocked, and the futon and pillows were fluffy, so I slept soundly. It was a wonderful trip that I thoroughly enjoyed. I would definitely love to stay again. Thank you very much.

We stayed in a Room with an open-air bath, and it was excellent—the amenities were well stocked and the Room was clean and comfortable. Both dinner and breakfast were luxurious and delicious. The service was also very polite and attentive. This is a Ryokan we would definitely recommend.

Each villa has its own indoor bath and open-air Onsen, so even elderly guests were able to relax and enjoy it at their own pace. The Room was very clean, and we had a comfortable stay. The garden and reflecting pool were also beautifully maintained and a pleasure to look at. The meals were excellent in both ingredients and preparation, and everything was delicious. The dashi was rich in flavor, and we were truly impressed by the chef’s careful work. The staff welcomed us with wonderful smiles and kindly assisted our elderly guest with luggage, meal service, and more. We felt refreshed both physically and mentally. Thank you very much. We would love to stay again.

We had to change our travel Plan due to our own circumstances, and we truly appreciate your courteous and prompt assistance. This time, we chose Kikunoya because we wanted to take our time sightseeing in Miyajima. Its convenient location near Itsukushima Shrine and Daisho-in allowed us to enjoy the area with the Hotel as our base. Not only at the front desk but also during the Shuttle Service ride, we were able to hear stories and helpful local tips about Miyajima, which made our visits even more enjoyable. Thanks to you, it was a wonderful trip. Thank you very much.

This is a small Ryokan with a strong sense of history, and as soon as you step through the entrance, you are welcomed by a classic Japanese Ryokan that blends beautifully with nature. The attentive service from the staff and the view of Kakusenkei Gorge from the Room made for a wonderful welcome. The Onsen is also small, but it was calm and very relaxing. Most impressive of all was the dining experience—every detail, from the food to the presentation and tableware, was outstanding. This is an Accommodation I would definitely like to return to.

Our family of four stayed for two nights. The Room, service, and staff hospitality were all outstanding. The location was convenient for getting anywhere, and while we had checked the Room on the website beforehand, it was even nicer than we imagined. It was spacious enough for four of us to stay comfortably. The staff were kind, and above all, the meals were excellent. We had breakfast twice and dinner once; each dish used plenty of local ingredients and was not only delicious but also beautifully presented. We would love to stay here again when we visit Kanazawa.

We stayed here as a couple for our wedding anniversary. It seemed we had the place to ourselves by chance, so we were able to truly relax. Every dish was carefully prepared, and everything was a flavor we had never tried before—absolutely delicious. The owners were also very kind, and we had a wonderful time. We would love to come back and stay again at a leisurely pace.

Thank you for your continued support. Staying at this Hotel is a special pleasure for us as a couple. In summer, we stay here after SUP in Zushi, and in winter, around our wedding anniversary. The location is incredibly convenient—close to Kamakura Station and just steps away whether you want to shop for souvenirs or buy freshly harvested vegetables at Renbai. The moment we step into the Hotel entrance, that distinctive scent brings us back, and it makes us smile. All the staff are kind and provide truly pleasant service. That’s why we never feel like trying another Hotel (laugh). We’ve already made our winter Reservation! Until then, we’ll keep working hard.

This is my fourth stay, and each time has been better than the last. In addition to the exceptional hospitality each staff member shows to every guest, you can also feel their dedication to continually improving the Accommodation, and I discover something new with every visit. I’m always grateful for the irreplaceable time I get to spend here—something I can only experience at Takinami. Next time will be in autumn. Thank you in advance.

We visited this Accommodation for the first time in March after it received the strongest “Absolutely!” recommendation among several options, and it was the first time in a while that we felt completely satisfied in every respect. From the courteous and accurate communication during the Reservation process, to the atmosphere, use of space, staff professionalism, and cuisine—everything met our expectations. With an Accommodation of this caliber, I wasn’t particularly worried about the food, and I had already seen photos of the interior on the website so I assumed there would be no surprises. In the end, however, what matters most is “people.” With group stays, requests often cause inconvenience and there are usually one or two small oversights on the day—but here everything was perfect. This time we came as individuals. We returned both to confirm our impressions and to be moved all over again. The entrance—still fresh in my memory as a favorite—is spacious and quiet. It harmoniously blends cutting-edge design with traditional charm despite being complete opposites. Personally, it may be my favorite part. Our Room this time was more compact than last time but more than sufficient for one night. The open-air bath is also spacious and easy to use even though it has privacy screening. The private dining room felt almost too large for just two people. The timing of each course and the staff’s warm smiles made for a truly comfortable—and delicious—meal. Overall, what stayed with me is how rare this Facility is: an excellent balance of new and old, genuine warmth from people, and employees who approach their work with sincerity—all coming together in perfect harmony. Newer Accommodations with a full resort feel are wonderful in their own way as well; however, as an Onsen Accommodation, this is a place I can confidently recommend as a distinctly Japanese stay where timeless tradition is beautifully integrated. Thank you once again for taking such great care of us. We are truly grateful for a relaxing stay that healed both body and mind. Thank you very much.