전국 × 선의 세계관이 느껴지는 숙소평가가 높은 호텔·료칸 - 22페이지

This was my third stay. It’s close to central Tokyo and less crowded than Atami, so Yugawara feels like the perfect distance. I’m not a vegetarian, but the vegan cuisine at this Accommodation is truly delicious, and the Onsen is wonderful as well, so I was able to unwind and recharge from everyday fatigue. This time, the breakfast was upgraded and it was excellent—I was very satisfied from the morning. I’d love to stay again. Thank you.

A relaxing Accommodation that makes you want to stay again. The staff were very courteous and attentive. Breakfast was served in a lovely atmosphere, and it was very filling. The only drawback is that the on-site parking lot is very narrow. Our car required quite a bit of maneuvering and someone guiding us; there is also a flat lot farther away, but considering the weather and our luggage, we chose the closer option. It’s within walking distance of the bus stop, so we were able to go out after check-in as well.

A warm welcome made for a pleasant start. The Onsen was excellent. The meals were beautifully presented with an autumn theme and were absolutely delicious.

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.

Although it was the rainy season, we were able to fully enjoy Genbikei Gorge with reassuring weather.\nThe river surface was also visible from the Accommodation, which was wonderful. In addition, there is nothing to complain about regarding the meals and the Facility.\nWe plan to visit again.\nThank you very much.

The space and hospitality are impeccable. If you’re planning to stay in Nara, I highly recommend staying here at least once.

It was a very simple and wonderful Hotel! The location was excellent, the service was outstanding, and the food was delicious! I will definitely stay here again the next time I visit Kamakura!

The Room size, bathroom, and amenities were good. However, we did not feel much hospitality. The building makes good use of its charming historic architecture, and it was comfortable to stay in. The location was also quiet.

The staff were also very kind.

For the past few years, we have stayed here almost every year. It reminds us how wonderful it is to spend time with family in nature. The Room and the surrounding greenery are beautifully maintained, and we also enjoy the delicious meals. The fun activities and the relaxing time are both fantastic. Above all, all of the staff are truly wonderful, and it became a joyful summer family memory. Thank you again for this year.

We stayed as three generations and booked two Rooms (a barrier-free Japanese-Western Room and a Japanese-Western Room for four). ■Room Barrier-free Japanese-Western Room It felt a bit dated, but it was very clean and comfortable even with a wheelchair. That said, the view from the window was mostly the garden hillside, so the scenery was a little underwhelming, and the Room felt slightly dark at times. Japanese-Western Room (for four) A beautifully renovated, stylish space! With an amazing view of the pond right in front of us, our daughters were thrilled. ■Onsen・Facility / Inside the Accommodation The tatami hallways meant no slippers were needed—such a relaxing atmosphere. There was also a footbath area where we could unwind. The private bath in particular was spacious, so my mother could use it with peace of mind. The Onsen water quality was surprisingly rich and moisturizing—truly wonderful. ■Meals・Service The food portions were generous and everything tasted excellent. The extra-ordered horse sashimi was also very satisfying. When they prepared a cake for us, they kindly helped set things up so we could enjoy it in our Room, which we really appreciated. The free drinks after viewing hanamomo blossoms (including draft beer) were also fantastic. ■Overall The Rooms, Onsen, and meals were all outstanding—we had such a fulfilling stay. We would definitely like to return to this Accommodation.

I suddenly had some free time, so I made a same-day morning Reservation. I arrived early to use the spa, and when I asked at the front desk, they told me my Room was already ready—lucky me. At luxury hotels, I usually expect service to be pleasantly understated, but here every staff member was truly kind. They approached me right away and offered suggestions beyond what I asked for—excellent hospitality. The Room was beautifully put together with great taste, and the bed was very comfortable. The spa was also wonderful. The executive lounge was quite crowded and there was a bit of a wait, but they could notify me by phone, and both the view and the food were great. Since it was that time of year, there were many families with children, so it felt a little noisy at times. However, there are time slots when children are not allowed in the pool or lounge, which gave me good options when I wanted to relax quietly. It turned into a fantastic staycation—I’d definitely like to come back again.

This was my first time staying here. In the middle of the city in Yokohama Kannai, it felt like a mysterious otherworldly space, and the Japanese-style atmosphere was wonderful. The Room is not very spacious, so the air conditioner blew directly onto one side of the bed, which made it a little uncomfortable. The bathroom was clean, but the bathtub was small. Breakfast was very delicious; the croissant-style waffles and the local specialty shumai were especially excellent. I would like to visit again if I have the chance. Thank you very much.

From check-in and being shown to our Room, to the service during meals and through check-out, all staff were kind and welcoming. The meals were also very delicious. The entrance gate is narrow, so getting in and out by car was a bit difficult, but that was the only minor issue.

Perhaps because it was a weekday right after Golden Week, it wasn’t crowded, and we enjoyed both dinner and breakfast—everything was delicious. The Onsen was wonderful, and the staff were polite and kind. If we have the chance, we would love to visit again.

Four of us women stayed in the Room called “Yomoyama.” As a corner Room, it had great views, and we loved the lush garden and the spacious Japanese-style Room set up as a summer tatami sitting area. Every attendant provided wonderful service, so we were able to relax and enjoy our stay. Dinner was thoughtfully prepared, and we enjoyed every dish. From 8:00 p.m., we took a walk in the garden to watch fireflies; since the weather was good, we saw many of them. It was a great trip where we could feel the charm of Japan in this historic and wonderful building.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

I stayed here because it was close to the university. As mentioned in a Review, the breakfast was very delicious!! There was a buffet and a live kitchen where food is cooked to order, and I was very satisfied. However, the bathroom and toilet are a bit small... but the breakfast made up for it!

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

We stayed to celebrate a birthday. Although our Plan did not allow us to choose a Room, they prepared one with a view of Tokyo Skytree from the window, and we truly appreciated the thoughtful gesture. The Japanese-style Room made it feel like a real getaway, and the night view from the 12th-floor rooftop was just as beautiful as described in the Reviews. Thanks to you, it was a wonderful celebration and we were very happy. Thank you very much.