전국 × 와사비 요리를 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

The three of us—my 86-year-old father, my brother, and I—stayed here. When I mentioned during the Reservation that my father is elderly, they kindly upgraded us on the day to a Room with a private indoor Onsen bath fed directly from the source. My father was delighted and said he could truly relax and enjoy the Onsen. Everyone at the Ryokan, starting with the proprietress, was very kind. Their service was warm yet respectfully unobtrusive, which we really appreciated. Our Room was a traditional-style Japanese-Western suite inspired by an old farmhouse; it was spacious and luxurious, and we couldn’t help but admire the impressive beams. We were shown to a private dining room for our meal, which we had been looking forward to. The dishes were served at our pace, allowing us to savor delicious food and drinks in complete comfort. It was a wonderful Accommodation that made us want to return again after quite some time away. Thank you so much to the proprietress and all staff for your exceptional hospitality!

I stayed here with my daughter for a birthday trip. Just as the Reviews said, each dish was carefully prepared—everything was delicious, beautifully presented, and we were truly satisfied. The welcome sweets in our Room and the dessert pudding were also handmade by the chef and unbelievably good. The semi-open-air bath in our Room was wonderfully relaxing, with a proper washing area, so we could easily enjoy the Onsen again and again. The original shampoo and conditioner were so good I wanted to buy them to take home. The bed was extremely comfortable, and I slept soundly until morning. Above all, I was deeply impressed by the hospitality of the staff. Everyone was warm and attentive, and thanks to their heartfelt service we had such a pleasant stay. With their wonderful smiles and thoughtfulness, we were able to spend an unforgettable birthday—it was an incredibly satisfying trip. I would love to visit again. Thank you very much!

This Accommodation was simply outstanding. With only a small number of guest Rooms, it was very quiet and relaxing. The open-air bath in the Room was especially amazing, and it washed away my everyday work fatigue and stress. The meals were also excellent and truly delicious. The flavors were generally light, yet each dish made the most of the ingredients and tasted wonderful. All of the staff provided very pleasant service. Thank you for two wonderful days.

From July 20, we stayed for two nights again. We traveled by train with two dogs. We’ve gotten completely used to it now, and that’s all thanks to the warmth and kindness of everyone at the Ryokan. I couldn’t make it without the Shuttle Service from the station. Thank you, as always, for your wonderful Shuttle Service. The meals reflected the season, and each dish was thoughtfully prepared and delicious. I rated the bath 4 stars because the stairs to and from the bath, and the airflow around that area, felt a bit uncomfortable for this time of year. The bath temperature was perfect for me. Thank you so much to all the staff for your kindness. We’ll be back again.

We’re repeat guests for the cats, delicious food, and the cozy comfort of having everything you need right in the Room. This time my husband came with us too. The kids were thrilled with the maisonette and the open-air bath. We also love the skincare amenities such as lotion—they’re from a brand we like. We were so happy to finally spend time with the cats again. Since this was our first summer stay, we were told, “You might find stag beetles on the balcony,” and there were so many (surprisingly)! We took some home and are taking good care of them. Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband really enjoyed how delicious everything was. For breakfast we chose Japanese this time; the clay-pot rice selected by a rice meister was outstanding. Our child asked for seconds again and again. Everything was perfect except that the children’s pajamas we borrowed felt smaller than expected for their size. Thank you as always for your warm welcome—it made for an amazing start to our summer vacation. We’d love to come back again.

I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

This was our first stay at Regina, and the building had a luxurious feel. We were satisfied with everything—service, Facility, and meals—and had a comfortable stay. It is also very conveniently located, close to Kumoba Pond and the town center. Although we suddenly couldn’t bring our dog this time, we would definitely like to visit again with our dog next time.

Thank you as always for your hospitality. We had another comfortable stay and would love to return again in the future.

This was our second stay, and even though we arrived nearly two hours later than planned, thank you very much for welcoming us so kindly. Both the Room and the bath were very clean. We were a bit concerned about mosquitoes given the season, but effective measures with a wonderful fragrance were in place, so we felt completely at ease throughout our stay. The sound system in the loft theater room was excellent—it truly felt like being in a movie theater. We were also shown to a private dining room, which allowed us to relax and enjoy the delicious food at our own pace, almost like in-Room dining. All of the staff were courteous from start to finish, and we had a truly wonderful time. We would love to stay again. Thank you very much for everything.

The three of us stayed here on our first trip together. We were all worried about bothering each other with snoring and the like, but since it was a spacious corner Room, we were able to relax and enjoy a comfortable stay without any concerns. The food was also very delicious, and we were very satisfied.

Thank you very much for your heartfelt hospitality during our three-day, two-night stay. Every dish made with local ingredients was deeply flavorful, and the free-flowing natural hot spring water was so soothing it felt as if both body and mind were gently unwinding—my spouse and I were truly refreshed. On the second day, we enjoyed a full round at a golf club near the Accommodation. Although it was extremely hot, the Onsen we had upon returning eased our fatigue, and once again we were reminded of how wonderful BeniyA’s hot spring water is. Also, whenever we encountered your warm smiles and greetings—especially from the attendant in charge of us—we felt at ease. Even a brief word when passing in the hallway showed such thoughtfulness, and we are sincerely grateful that we could spend our entire stay so comfortably. In addition, hearing from the proprietress about the kitchen knives left a strong impression on us—particularly as it came just after seeing news about a female figure skater receiving Japan’s People’s Honour Award. On our way to the large public bath, we caught a glimpse of the kitchen area and felt anew that these knives support your delicious cuisine every day. This trip became a cherished memory for us as a couple. We would love to visit again in another season—and next time, we hope to enjoy winter crab delicacies.

On my way back from a business trip to Tokyo, I planned a visit to Nikko Toshogu Shrine, which I had long wanted to see. I stayed one night at an Accommodation in Kinugawa Onsen. I chose it after searching with conditions such as having an in-Room Onsen bath and being reasonably priced. The lobby was well maintained, and the hallways were very clean as well. Our Room had an Onsen bath and two separate rooms, so my wife went to the large public bath while I enjoyed the in-Room bath. The meals were very delicious, and the portions were just right—slightly on the generous side. It was a quiet Accommodation where I could relax in the Onsen, which was wonderful. Many of the staff seemed to be from overseas, but everyone was polite and courteous. One thing that concerned me was that when I opened the window by the in-Room bath, there were quite a few spider webs. Also, insects gathered on the window at night so we couldn’t open it; I thought that if there had been a screen door or similar, we could have opened it. If I have another chance to visit nearby, I would like to stay again.

The food was truly delicious!

Before our stay, they kindly helped with various requests such as arranging taxis and pickups, and on the day they also assisted with ticket arrangements and an unexpected pickup during heavy rain—we truly appreciated their thoughtful attention to detail. For dinner, we chose the teppanyaki course and enjoyed lively conversation along with delicious locally grown vegetables and meat. The Room also offered more than enough amenities, including coffee and other drinks.

All of the staff were extremely kind and made our stay very comfortable. Every dish was delicious, with just the right portions, and the timing of each course was perfect—we were very satisfied. The open-air bath was especially relaxing. This is a Ryokan we would love to stay at again when we visit Miyajima.

I had a wonderfully relaxing stay at a comfortable pace. It was quiet and spotless throughout, and the Onsen was incredibly open and wonderful. Every meal was deeply delicious. The staff were also very pleasant and welcoming. I feel as if both my body and mind have been refreshed. I can hardly believe how reasonably priced it is. Thank you very much. I will definitely return.

This was my first stay, and both the view and the meals were excellent. The large public bath was a bit too hot for me, but I really enjoyed the massage chair. The Room was wonderful, so I made a Reservation for my next stay because I want to stay in the same Room again. I’m looking forward to it, and I hope to visit again soon.

We stayed in the Ema Room. The Room was spacious, and both the lounge and all areas were spotless. We were very satisfied with the attentive service throughout. The in-room, free-flowing hot spring bath featured well-maintained tea plants—very Shizuoka—and the washing area shower was fully stocked with amenities. There was nothing to fault about this Accommodation. At dinner, we were surprised by how sweet the fresh wasabi was. We took a walk along Yunomichi, and the clear water gently flowing by was truly soothing. We will definitely return.

I stayed with my puppy. This is the Hotel my previous dog loved. I had decided that our first overnight stay would be at this Hotel. It has been over a year since my previous dog passed away, and it was probably more than two years since our last stay. Even though it had been quite some time, thank you for your kind thoughtfulness toward my previous dog. You even prepared an offering meal for him (there was a small mistake in the kanji, but that just made us smile). At checkout, you also gave us an offering as well. I was so moved that I couldn’t stop crying. In fact, during our second stay with the puppy last month there was a small mix-up; when I wrote about it in a Review, you responded immediately and I truly appreciated it. I feel embarrassed that I quickly wrote a Review about my complaint, yet delayed writing this thank-you Review for what you did for my previous dog. I am very sorry. The hospitality and Facilities—everything—are wonderful at this Hotel. We will definitely visit again. Thank you very much.

It’s a 1 hour 45 minute trip from the station, and since you can’t miss the one bus, getting there is a bit nerve-racking.\nBut the hot springs are excellent, the food is excellent—everything is top-notch!\nThere are five private baths where you can enjoy free-flowing alkaline simple sulfur Onsen that feels like a beauty serum.\nAnd the cuisine is incredible. Using Shizuoka-certified ingredients, the pairings and cooking methods are creatively arranged, with great care taken so you can enjoy the presentation and textures as well.\nThere are also several carefully selected types of sake to match the dishes—fine dining and Onsen indulgence in the middle of the mountains!\nThank you very much.