전국 × 오르골 선율을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

I live in Kobe and have been hiking Mt. Rokko and the surrounding mountains frequently for many years. I often passed by “Ocean Terrace Ajisai” and had been curious about it for a long time. After reading the Reviews, the food looked absolutely delicious. So I made a Reservation for our wedding anniversary. The meals more than lived up to their reputation—beautifully presented, wonderfully flavorful, and truly outstanding. Both dinner and breakfast left us happily stuffed. Everything was delicious, but I was especially impressed by how surprising and exquisite the fig dengaku and peach potage were—and it was my first time in my life to be genuinely amazed at how incredibly good Narazuke could be. The dashimaki tamago that appeared with a burst of steam when they opened the bamboo mat was also exceptional. Everyone at the Accommodation was kind and attentive, sharing enjoyable stories that made us feel at ease. The view was slightly hazy when we arrived, but when I woke up around midnight and stepped out onto the terrace, there were the night lights from Kobe to Osaka—and a full moon! I was thrilled by both our good luck and its beauty. And in the morning, seeing trees wrapped in mist—Mt. Rokko like I’d never seen before—moved me again… I would love to stay again in a different season. When making the Reservation, I saw the Room size in square meters and assumed it would be compact, but I must have misread it—it felt very spacious and relaxing, which was wonderful too.

I’d been wanting to stay here, and I truly enjoyed it in great spirits. It was a calm and happy stay. The books in the Room were wonderful, too! I was also very pleased with the various perks at Moegi no Mura!

I stayed for one night and two days. Rooms & Amenities → The in-room open-air bath was clean and very relaxing. Hospitality & Service → I was warmly welcomed from check-in, and the staff responded pleasantly whenever I needed anything, which made me very happy. Onsen Baths → The large public bath was spacious, and the outdoor open-air bath area was also clean. I also appreciated the service of having drinks and towels available in front of the sauna room. Dining → I only had breakfast, but it was delicious.

I visited with friends in March, and this time I came with my son’s family. The food is simply delicious, and even my five-year-old grandchild can have fun at the amusement park and inside the Hotel. Beer was available after bathing and during meals as well, which made my daughter-in-law very happy. The meals were excellent—both grilled Hamana Lake eel (kabayaki) and white-grilled eel (shirayaki) were so good that I ate far too much. I usually don’t eat seafood bowls elsewhere (because they’re not tasty), but for some reason I end up having them here. And the staff who prepare the food are very kind. Next time, I’d like to bring my daughter’s family too. The desserts made with local ingredients and the small dishes are also delicious. I don’t think there is any other Hotel buffet as good as this. The only problem is that I eat too much and gain weight. Even breakfast has great variety, and even the scrambled eggs taste wonderful. The shirasu and eel onigiri-style rice balls were very satisfying too. With four adults and one small child, it’s hard to deny that the room feels a bit small. But since a larger room would have doubled the price, we ended up trying to save money. Well, we only sleep there anyway. This may be a bit rambling, but considering the price, all I can say is thank you very much. If possible, I think a dry sauna would be better than the current one in the bath area.

Due to various circumstances, I hadn’t been able to visit for quite some time, so this was my first stay in about two years—but it was still an Accommodation that left me completely satisfied, just as always. From the Shuttle Service onward, everyone was kind and helpful, and after arriving the stay was truly comfortable—warm and homey—and I was able to relax at a leisurely pace and unwind from everyday stress. At check-in I was told, “Our sommelier is on duty today.” I love wine and always look forward to dinner here, and this time the sommelier came to my table and kindly explained many things in detail to someone like me who’s simply a wine lover without much knowledge. Just listening and imagining those explanations while drinking made it an incredibly enjoyable time. Of course, every dish was delicious as well. Thank you for your thoughtful care even though I was traveling solo. I felt lucky that my stay happened to coincide with a day when the sommelier was working. This Accommodation always makes me feel a little sad when it’s time to leave—and from that very moment it makes me think, “I’ll work hard so I can come back again.” I will definitely stay again. Thank you so much for everything!!

This time, I stayed at the long-admired Imperial Hotel with my mother. She used to love hiking and once climbed the Hotaka mountain range, and she told me that she and her friends talked about how they wanted to stay here someday. Her wish finally came true, and she was absolutely delighted. We were very satisfied to see Hotaka from our Room balcony. The Room was spotless and very comfortable. The staff were kind and carefully explained the route to Kappa Bridge. The restaurant was fully booked for dinner, but when we said we would browse the souvenir shop, they kindly came to let us know as soon as a table became available. This time, we were on a waiting list, and luckily a cancellation opened up so we were able to stay. On the way home, my mother and I kept saying, “Let’s come again.” We would love to visit again.

I had reserved a triple room, but one of my companions wasn’t feeling well, and you kindly changed it to a twin and a single. I truly appreciated your support. What’s more, the rate stayed the same—I couldn’t believe it. Thank you very much. I also enjoyed the bath both at night and in the morning. Breakfast was delicious and therefore crowded, but we could check our place in line online, so it wasn’t any hassle. In Otaru, Dormy Inn is the best choice.

Thank you for coming out to the car in the rain to help with our luggage. We were able to enjoy dinner at a relaxed pace in a calm atmosphere. I’m a light eater, so I’m very sorry for not finishing everything. When we visit Shiga again, we would love to stay at GUZU.

The food was absolutely delicious. We also enjoyed a wonderful view of Lake Hamana, and were able to relax and have a peaceful stay. Thank you very much.

Outstanding hospitality—this is a wonderful Hotel! When my elderly father choked on a piece of steak at the restaurant, the staff rushed over immediately and supported me as I helped him, and thankfully he was fine. To the staff member who ran to us in that critical moment, I would like to express my heartfelt gratitude once again. And the food is incredibly delicious! Each dish is rich in flavor and makes the most of the ingredients. Even my father, who had choked, finished all of his remaining meat, and our whole family enjoyed the desserts as well—everyone agreed they were delicious. I often hesitate to travel with my elderly parents who require nursing care certification, but we were able to stay together in one Room for four people, and this Hotel made me want to bring my parents again. We will visit again when we have the chance. Thank you very much.

In every way, this was the best Hotel I have ever stayed at. I will make another Reservation through IKYU.

It was located in a wonderfully nature-rich setting. The meals were also very delicious. The private open-air bath in the detached annex was a truly special, escape-from-the-everyday experience. I’d love to visit again.

This was a family trip with friends, mainly for the buffet. Both dinner and breakfast offered a wide variety of dishes and were very delicious, but it was disappointing that some items we wanted to eat hot, like fried foods, had cooled down. The bath area may have been during a busy time; there weren’t many washing stations, so it felt crowded. The Room was 10 tatami mats, but once three futons were laid out it did feel a bit small. However, since we came for the buffet and only needed the Room for sleeping, it didn’t bother us much. There was a welcome drink service, so we could relax with tea after arriving until dinner. We would definitely like to come again for the buffet.

Although I was told it was a bit far from Otaru Station with some elevation changes, it was an easy walk. I enjoyed strolling around the town of Otaru along the way. Breakfast was excellent and very delicious. The Room was also spacious, and I could truly relax. All the staff were very kind, and I had a wonderful stay. Thank you very much. I would love to stay here again when I visit Otaru.

I stayed in the single building. The Room was spacious enough for one person, clean, and very relaxing. The Onsen baths each felt different, and all of them were wonderful. The herbal sauna was a comfortable temperature for me, and I felt refreshed from the inside out. Both dinner and breakfast were delicious. I could only use the indoor bath once due to my schedule, but it was also very pleasant, so I’d love to stay again and enjoy it next time.

This was a calm, relaxing Ryokan right in front of Lake Biwa. The three of us—my older sister, my 93-year-old mother, and I—stayed here to celebrate my mother’s birthday. All the staff were very kind, and above all, every meal was delicious and truly enjoyable. The amber tea sweets are Futabaso’s original specialty and were incredibly tasty. I wanted to buy some but had given up because there was no shop on-site. When I asked a staff member, they told me it could be ordered for delivery, and they kindly prepared it for us before we left—making it the perfect souvenir. It was such a comfortable Ryokan that it made me want to book a Multiple Night Stay. Thank you very much to all the staff.

Although we arrived late, the staff kindly accommodated us, and we were very satisfied. If I had one suggestion, it would be that the hair dryer’s airflow was a bit weak, so it took longer than usual to dry our hair.

We stayed with two adults, one 4-year-old, and one 2-year-old. The meals were amazing! Great value for the price, all-you-can-drink alcohol, and they even lent us small forks—very helpful when traveling with kids. Also, when our child insisted on sitting at a table for six in the dining area, a male staff member wearing glasses kindly let us use it. Thank you so much! All of the other staff were pleasant as well. I think it’s more worth staying here than at a Hotel that is simply clean but overpriced! My back usually hurts from sleeping on futons in Japanese-style rooms, but this futon was thicker than those at other hotels, so it helped a bit. Since this is a historic Hotel, there were some areas like cobwebs in the Room and a slightly dirty sink, but I think the quality is more than sufficient for this price. We had no problems during our stay. We’d love to stay again!

I’ve stayed here every time I climb Mt. Fuji, and this year was my third visit. All the staff were friendly and helpful, making my stay very comfortable. The bath is spacious, and you can soak while looking at Mt. Fuji—unfortunately it was cloudy this time, so I couldn’t see it. Meals were buffet-style for both dinner and breakfast, so I could choose what I liked. The hoto noodles at dinner were delicious, and the chicken offal stew was a rare treat. The price was reasonable and I was very satisfied. Thank you very much.

I stayed in a Japanese-style room furnished with beds. While the Facility is old, it was kept very clean and I had a comfortable stay. The bathroom area combines the bath, toilet, and sink, but since the Onsen facilities are well equipped, it didn’t bother me as I used those instead. They play an antique music box in the entrance. You can also enjoy free coffee.