전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 94페이지

We happened to have two days off together as a couple, so we stayed here. This Accommodation was perfect for us, as we were traveling with our senior dog and wanted to enjoy the Onsen and the meals. With an in-room Onsen, we could soak again and again without waking our sleeping dog. The food was delicious, a luxurious course meal that we could enjoy in a relaxed setting—completely satisfying. It was such a wonderful experience beyond our expectations; we kept thinking, “Is this price really okay?” Next time, we’d love to book a Multiple Night Stay.

Although we stayed only one night, we had a very comfortable time. Even though we arrived a little early, the staff kindly accommodated us and lent us snorkeling gear and a pop-up tent free of charge. We enjoyed spending time until evening at the nearest beach, which was beautiful, quiet, and calm. The Facility was well cleaned, and thanks to the peaceful surroundings we were able to relax. The Ishigaki beef burger the next morning was also delicious—I’d like to try making it at home.

We stayed here with our beloved dog, who is 16 years and 8 months old! The friendly owner chatted with us in such a fun way, and we were very satisfied with the meals. It was especially appreciated because there aren’t many Accommodations where you can dine together with your dog. There was also an electric kettle and drip coffee set up near our Room, which was a nice touch. The bath was a brown Onsen rich in iron. The tiled design had a charming atmosphere—it's a bit chilly at first, but then you stay warm for a long time. It was truly a comfortable Accommodation. We’d love to visit again if we have the chance.

All staff were very kind, and I had a pleasant stay from check-in to check-out. The Room was clean and comfortable, and I was impressed by the thoughtful attention to detail. This stay became a wonderful memory. If I have the opportunity, I would definitely like to stay again.

We had a very quiet and comfortable stay. The meals were generous and delicious. The staff’s service was excellent. Thank you very much.

It was the best meal I’ve had in a long time. I ordered the eel set meal, and every dish—from the appetizer to the final course—was delicious and exceeded my expectations. The daily set meal was also outstanding, with each dish prepared personally by the chef. The quality rivaled Michelin-starred restaurants, and even the tableware showed great taste.

We stayed two days after the memorable grand opening. The Facility, amenities, and meals were all of excellent quality, and we were very satisfied. As it was right after opening, there were a few moments when the staff seemed slightly inexperienced, but we received heartfelt hospitality that more than made up for it, and it became a wonderful memory for our whole family.

[From Check-in to the Room] We arrived by car and were warmly welcomed. After check-in, we were escorted to our Room while enjoying tea and sweets. [Attractions] We chose one of the two activities and whisked matcha ourselves, then enjoyed tea on the Sky Corridor for a perfect digital detox. There was also a surprise arranged by my wife and the staff for me, which truly moved me—thank you so much. [Dinner] As the title suggests, the meal featured carefully selected ingredients gathered along the Tokaido route and a strong focus on water quality. We’ve enjoyed excellent cuisine at many places (Sekaie, Miwa, Karaku, Mayufutahari, Honbako, Hoshino Resorts, etc.), but this surpassed them all. From the dashi to rice served multiple ways with different textures and aromas, everything delighted all five senses—and our conversation with the staff made time fly by. Personally, I especially loved the rare bonito cutlet and Tajima-Gen beef shabu-shabu with chilled chawanmushi. [Breakfast] It began with wake-up tea. We had two kinds of dried fish (including horse mackerel), both outstanding. As with dinner, rice cooked in a clay pot was excellent—not only as white rice but also as crispy scorched rice enjoyed in hot water (“kogashi-yu”), which was a new discovery for us. Personally, I especially enjoyed the dried fish and simmered vegetables. [Room] A functional Room with thoughtful touches such as aroma oil for stone warming and three types of tea. Since it’s designed for digital detoxing there is no TV. We relaxed slowly in the semi-open-air bath in our Room. [Service] Everyone provided exceptional service—from those who helped arrange our surprise from Reservation through arrival day, to those who whisked matcha together with us as beginners; from dinner service by someone who shared my wife’s name to breakfast staff who kindly accommodated an unexpected request. Each moment became a lasting memory. [Overall] We will definitely return—next time in autumn or spring would be ideal. With such comfortable hospitality from everyone here, this Accommodation is deeply soothing and easy to recommend. Since it has only recently opened up: personally speaking it would be nice to have insect screens on the outer windows by the semi-open-air bath; also given how much care goes into tea and ingredients it might be great to have a small space where guests can buy souvenirs such as tea leaves teaware or dried fish as keepsakes.

I made my first Reservation at this Hotel because a friend staying with me wanted to bring their dog. The owner and his wife were very friendly and easy to talk to. The Room had a standard unit bath, but the large stone communal bath was spacious and very relaxing. The best part here is the food. Both dinner and breakfast were delicious, and we left completely full. It’s a Hotel I’d visit just for the meals. I’d definitely like to stay again.

I couldn’t forget how moved I was when I visited 30 years ago, so I came back this time. I worried that many things might have changed, but what has been carefully preserved over the years and what has been thoughtfully improved have come together in harmony, making this stay an even more precious memory than before. The food was excellent, the Room furnishings were wonderful, and the spring water felt gentle on the skin. The bath size was just right—not too big or too small—and with only five parties accepted, we could truly relax as guests. Calmly put, that’s how it felt. If I add a bit of personal feeling: first of all, the cuisine is outstanding. Many guests must come back in every season just to eat here. It’s rare to feel so full and still not want to leave a single bite—this made me realize that truly delicious food somehow still goes down. Tomato hot pot, char grilled on magnolia leaf (yamame trout), chilled peach soup, chicken meatball hot pot, Japanese pepper rice, and more…every item on the menu was creative and impeccably tasteful, with superb seasoning throughout. From the sweets served on arrival onward, everything is handmade; hearing that five parties per day is their limit honestly earned my deepest respect. That spirit of hospitality—never sparing time or effort—can be felt everywhere inside the Ryokan, and it reminded me that the very essence of this Accommodation that captivated my mother and me 30 years ago continues unchanged. Another thing they have protected without changing is the mineral spring bath. At first I was confused because the shower flow was weak and lukewarm, but there was a proper rinsing area with hair-washing amenities set out; thinking “why not,” I moved there and washed my hair using buckets of water for rinsing. I could rinse thoroughly, and my hair became smooth and moisturized. It made me smile at how “washing with a shower” had become my default assumption—and at the same time it was fun to imagine different ways to use the bath space as a guest. Both the open-air bath and indoor bath were so comfortable I wanted to stay in forever. There’s much more charm—like the beautiful valley view from the window—that I can’t fully capture here, but this is a beloved landmark Ryokan that I hope will remain for many years to come.

We were blessed with great weather, and the view from our Room and the starry night sky were truly wonderful. The Onsen was also a sulfur-rich milky hot spring that we love, incredibly relaxing, and made for a very luxurious stay. Every dish was a carefully crafted creative kaiseki meal prepared for us, and it was delicious. We would love to visit again if we have the chance.

We visited as a couple and stayed in a Room for two with a private bath. The view from the bath was amazing—we were able to see a sea of clouds, which was the highlight of our stay. If I had to wish for something, it would be for the window to open wider. At first, it seemed like there weren’t many staff members, but every time we passed someone, they greeted us warmly. The Accommodation was quiet, and we could also enjoy complimentary drinks on the balcony, which was wonderful. The road getting there was quite tough, so it felt like an accomplishment! It was such a warm Accommodation—they even checked in with us about the weather.

The exterior looks a bit old, so I was a little worried before going in, but the Room was even cleaner than in the photos, and the view was amazing—overall it was very nice. I checked in after 3:00 PM and had a relaxing time. Since it was summer, I was also worried about insects, but there were two insect repellent items in the open-air bath area, and an electric mosquito repellent and (possibly) insect spray in the Room, so I think the pest control measures were sufficient. Just one thing: the sink drain seemed slightly clogged, which concerned me. Other than that, everything was great. There isn’t a convenience store within walking distance, but it seemed like you can buy cup noodles at reception, so it didn’t seem like an issue if you get a little hungry. I’d like to stay here again when I visit Izukogen. Thank you very much.

I had the pleasure of revisiting the enchanting Sasayuri-an. After an unforgettable experience at "Kozuno," this time I stayed in another building, "Zao." About a month ago, I was fortunate to connect with Sasayuri-an and was deeply touched by the warmth of the owners. Since then, I eagerly anticipated my return. My expectations were high due to my previous wonderful stay, but this visit exceeded them in every way. The moment we stepped inside, everyone let out a gasp of awe—it felt like stepping into another world. This 150-year-old traditional thatched-roof house is a perfect blend of historical beauty and modern comfort, truly a hidden gem. The stunning terraced rice fields visible through the windows and the star-filled night sky created an extraordinary atmosphere. The space is both majestic and refined yet evokes a nostalgic sense of comfort. Above all, the exceptional hospitality from the owners provided deep relaxation. The owner's passion for detail is evident everywhere—from beams relocated from a 400-year-old structure to speakers once used by Ryuichi Sakamoto—making every conversation with him fascinating and inspiring. Despite visiting in February's cold weather, thoughtful touches like fireplaces, discreetly placed air conditioners that preserve aesthetic harmony, and oil heaters along hallways ensured warmth throughout this spacious accommodation. The owner also practices as a Yamabushi (mountain ascetic) alongside managing his business. During our stay, we had rare opportunities to experience waterfall meditation and fire rituals under his guidance while enjoying stories about Shugendo around an irori hearth—a truly memorable experience! Evenings were spent chatting by irori flames or soaking in herbal baths within cypress tubs to unwind completely; mornings began with delicious coffee paired with breathtaking views of Japan’s timeless rural landscape—a blissful retreat indeed. Sasayuri-an offers an unparalleled escape from urban chaos where both mind and body can rejuvenate fully—a genuinely special place worth cherishing forever! Although we rarely revisit accommodations multiple times ourselves here feels different; it’s somewhere precious enough always wanting return alongside loved ones again someday soon! With facilities such as pizza ovens BBQ setups campfire areas ready springtime glamping plans already excite us looking forward next visit ahead!

We stayed as three families, and it was very convenient: we could secure separate bedrooms, and there were two bathrooms, two sinks, and two toilets. The kitchen is simple but easy to use, and we enjoyed relaxing meals while watching the kids play on the hammock in the next room. There was no explanation of the Diamond benefits, so we weren’t sure about the checkout time, but we ended up needing to leave early anyway—so it worked out fine! Highly recommended!

I made a reservation as a birthday gift for my beloved. Wanting him to refresh from daily fatigue in the countryside, we enjoyed the perfect space and time. The place was clean, calming, and comfortable even though it was our first visit. The indoor charcoal grill experience was fantastic. Ingredients were well-prepared and easy to use, with the option to bring additional items for cooking—meals were truly satisfying. At night, we enjoyed drinks together, had deeper conversations than usual, and spent an incredibly fulfilling time. We definitely want to come back here together again!

Everything you need is provided. The host is very friendly. Great location. The projector is old, so it’s best not to rely on it. No issues with the Wi‑Fi, and the iPad was a big help. Ideal for guests who don’t mind a compact space and plan to cook their own meals.

A quiet cottage at the entrance to a forest on a hill. There are two horses on the property. (Lala and Niji.) Just beyond the dog-run garden is their paddock, and it was so relaxing to watch them calmly grazing from the living room window. The cottage itself is spacious, with high vaulted ceilings, and we were able to spend a truly restful time. It was very thoughtfully equipped with cooking utensils, amenities, insect repellent, mosquito coils, and more. If you walk up the small path next to the cottage that leads into the woods, you can enjoy a forest stroll. It also seems to be used as a campsite, with well-maintained footing, and in the morning we enjoyed some forest bathing with our dog. Nojimazaki Lighthouse and Okinoshima are also nearby, so we were able to fully enjoy both the sea and the mountains. Next time, we’d love to visit in a season when we can enjoy the wood-burning stove. Thank you very much.

I made a Reservation for “Uchiko no Yado Kokoro” and traveled there, but the building was apparently under renovation and, without any prior notice, my stay was changed to “Uchiko no Yado Kura.” I stayed at “Kura” last year, and this time I came all the way from Kobe to Uchiko specifically to stay at “Kokoro.” If I had been informed in advance, I would have changed my plans for Kochi and Kagawa afterward. This Accommodation does not offer meals, and several nearby restaurants put up “Private” signs—probably prioritizing local residents—which made things extremely inconvenient for travelers. Even when seats were available, I was bluntly turned away with “Someone will be coming soon.” It may have been because it was a weekend. I won’t be returning to Uchiko.

We stayed for one night as a family of five. From the beginning, the staff provided courteous service when we informed them about our late check-in. After purchasing ingredients, we enjoyed a barbecue upon arrival, and they even helped us (almost entirely) with lighting the charcoal. We were given freshly picked vegetables from that morning, which were incredibly fresh and delicious. When we ran out of ice and planned to buy more, they quickly went out of their way to get it for us. The facility was stylish and exceptional, with cleanliness maintained to perfection. From arrival to check-out, their attentive service and hospitality left us deeply impressed—undoubtedly the best accommodation we've ever stayed at! Above all, the warmth and kindness of the staff stood out most. I can confidently recommend this place to others!