전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 61페이지

In Hida Takayama, I searched by price and chose this place because it was one of the cheapest and looked clean. For our family of five, we booked a Room with two large beds and two standard beds, and it was the perfect choice. The kids loved it because it felt special. I’ve stayed at many Hotels before, and this place was as clean as a luxury Hotel, plus it even had a drum-style washing machine. Great value for the price—highly recommended.

We stayed here for a family trip. The property was very clean, and we had a comfortable stay. The food was delicious, and we were able to enjoy the main steak freshly grilled. Thanks to Oyama no Endo, it was a wonderful trip. Thank you very much.

We were completely satisfied overall! The staff kindly checked in to make sure our dog was comfortable, which we really appreciated. The Room was spotless and very clean. The amenities provided were stylish as well. Everything for the light BBQ and the paella ingredients was fresh, delicious, and we were very happy with it. We brought our own alcoholic drinks. Making hot sandwiches in the morning was a great experience too, since there’s an easy-to-follow instruction sheet. It was hot during the day, but at night the temperature became comfortable, and we could relax with our dog in a hammock. The ger tent we stayed in was a little farther away, so we weren’t bothered by other families’ dogs. The only downside is that there are some spots where the internet connection is weak, but it’s actually nice for unplugging and chilling away from everyday life. We’d definitely recommend this place to friends who have dogs.

We stayed as a family. It was disappointing that the beer had run out in the lounge at night, but there was a great variety of dinner dishes and drinks. At breakfast, we loved being able to eat as much as we wanted—whole tomatoes, blue cheese, and more. The bath and sauna were very relaxing, we had fun playing table tennis, and the starry sky was beautiful. Our whole family was very satisfied. We would love to stay again if we have the opportunity.

The Facility was beautifully maintained with well-kept trees and flowers, giving it a tropical vibe, and it was fun to stroll around while music played. Both breakfast and dinner offered a good variety and were delicious. I’m glad we chose a Room that included tickets to a nearby Onsen. It had many different baths, was spacious, and was excellent.

Dinner was delicious as well—an unusual style of half-buffet with robatayaki grilling—and the large public bath with an open-air bath was very relaxing. The staff were courteous and attentive, which we really appreciated. The Facility is a bit old, but we chose this Accommodation in Tateshina as the place to commemorate reuniting with my wife for the first time in 50 years, and we were very satisfied. Thank you very much.

I usually stay at health insurance association retreats or Tokyo ward-run resorts (paying the non-resident rate), but this place was available for about the same price, so I decided to try it. Since it was a weekday, only a few cars were in the parking lot, and it felt spacious and comfortable. In the lobby, there is a coffee machine that guests can use freely. The Room had been nicely renovated, was well cleaned, and provided a relaxing environment. There are three bathing areas that rotate between men and women by time slot. Perhaps out of consideration for nearby buildings, the women’s open-air bath is scheduled from nighttime to early morning, which felt reassuring. Compared with typical retreat facilities, the meals were far more upscale—generous portions and very tasty. The self-serve soy sauce soft-serve dessert is outstanding. Laying out futons in the Japanese-style Room is self-service, but if you don’t mind that, it offers great value for money. The staff were also polite and pleasant throughout. I’d like to stay again soon.

Our family of seven stayed here, and our grandchildren had a wonderful time enjoying the pool, fishing, and fireworks. My father uses a wheelchair, and the barrier-free facilities were excellent. He could go to the large public bath in his wheelchair, our Room was right in front of the elevator, and at the restaurant the staff member in charge was very kind. We truly appreciated the thoughtful care in every aspect. The food was also delicious. One disappointing point: we found a single hair left on the pillow on one of the two beds in one of our Rooms. We hope that after cleaning, checks will be done more thoroughly so that not even a single hair is left behind. We would definitely like to stay again. Thank you very much.

Unfortunately, due to cloudy and rainy weather, we couldn’t see the starry sky, but we’re already thinking about when to come back for another try. There was a warm, homey atmosphere among guests as well—people asked questions and helped each other out. The drink corner was a great idea, but even after trying many times, no ice came out, and there were a few things that were unclear. An elderly guest seemed troubled because the coffee wouldn’t stop dispensing. I think it would be helpful to post easy-to-understand instructions. At mealtimes, the staff serving us were all foreigners, but they were very polite. Their Japanese was quite limited at times so we didn’t always understand what they said, but we could generally guess from the context and had no issues. One thing that stood out compared with other hotels I’ve stayed at: since it’s a quiet Hotel I thought this might be normal here, but I was surprised that none of the staff said “good morning” to guests in the morning. When my husband passed by the front desk he greeted them first; they may not have heard him, but they were chatting among themselves and didn’t greet guests even as people walked right in front of them. In contrast, the foreign staff in the restaurant—even with limited Japanese—did say “good morning.” Also, the Onsen was wonderful, but there is no fan in the changing room. Having one would help guests cool down more easily and might reduce crowding there. The large public bath and open-air bath are very comfortable and warm you up well. The green view from the open-air bath—and in the morning, clouds or mist drifting over the mountains—felt truly unique. The meals were a good portion size and showed creativity within their price range. Dinner offered an enjoyable mix of Japanese- and Western-style dishes with plenty of variety. Breakfast was buffet-style with many options including both Western and Japanese items as well as desserts; everyone seemed to be enjoying it. The highland area is beautiful—it feels like it could even become a villa resort area someday. We also visited Relaxia Forest next to the Hotel (apparently used as a movie filming location). It’s a lovely forest where we could enjoy forest bathing too. There don’t seem to be any other Hotels around this area, so we’d like to stay again.

The Onsen was wonderful. We couldn’t finish all the meals. We’d like to stay again.

All staff—at the front desk, restaurant, large public bath, shop, and even the bus driver—were very welcoming. The meals were delicious, and the amenities were well stocked. In particular, there was a free-flowing Onsen on the terrace, so my elderly parents could enjoy the Onsen with peace of mind. They were very happy, and it became a wonderful memory for us. One disappointing point was that—perhaps only in our Room—a lot of dust had accumulated around the light near the headboard in the bedroom. Other than that, we are grateful for all of your services.

We checked in after doing some shopping at a nearby AEON. The Accommodation had everything we needed for cooking, including a pot and even a small hot plate, so it was easy to prepare meals (though you’ll need to bring your own seasonings). Complimentary drinks were also stocked in the refrigerator. Since it was our child’s birthday, we projected a birthday video with the projector and celebrated—it was a huge hit. The third-floor bath was spacious, and the Onsen water made it incredibly relaxing. The first-floor sauna was low-temperature, so my husband found it a bit mild, but I enjoyed taking my time and felt very satisfied. There was also a table on the balcony where we could relax, so we had breakfast there. Overall, everything was very clean, and having a washing machine was really helpful—everything about our stay was great. It’s an Accommodation we’d love to visit again.

This was our third stay. There is a dedicated entrance for dogs, so we were able to relax without worrying about other guests. Since it was the Obon holiday, there were events, and perhaps some guests went out leaving their dogs behind, so we were slightly bothered by a neighboring dog barking. We also noticed some footsteps from small children, but our timid dog didn’t seem too concerned and appeared to relax comfortably. Fireworks went up close to the window, and being able to watch them with our dog from a cool room felt like a dream. The meals were delicious and generously portioned—we were very satisfied. Thank you very much. We’re looking forward to coming again.

It’s hard to find places where you can freely bring your pet, so this is highly recommended!! This is a very pet-friendly Hotel. The dog run is well maintained and very clean.

I made a last-minute Reservation for an 8-tatami Room, but when I arrived, it had been upgraded to a 12-tatami Room. The Room was spacious, dinner was excellent, and I even had seconds of rice twice. Breakfast was also delicious, and my daughter—who usually doesn’t eat much—said she was full and satisfied. The bath was great as well; the scenic-view bath in particular had wonderful views of the mountains. I’ll definitely stay again.

There are not many staff members, but it was easy to see which services they focus on, and I felt it is a comfortable and welcoming Hotel. The fresh flowers next to the elevator were very soothing. The Room was spacious and clean, and there was a water dispenser in the hallway where you can enjoy delicious cold water. The bath is an Onsen with plenty of space to relax, and breakfast in the morning was exceptionally delicious. I wanted to thank you in person for the wonderful breakfast, but our timing didn’t match. It helped me recover from my fatigue and left me feeling refreshed and energized.

I mainly travel in the Tokai region, and I was very satisfied with both the Facility and the price.

I have stayed here many times. At a typical Ryokan, I’m a light eater, so the meals served are often more than I can finish. For that reason, wherever I go, I stay without meals included. I eat at nearby restaurants and order only what I want and can finish. It’s cheaper and makes for a more relaxed trip. From that perspective, Kameya Rakkan is the best Hotel. Of course, the staff are kind as well, and I appreciate their attentive service. I will stay again.

I stayed here to attend a festival and visit acquaintances. Since I arrived a bit early for check-in, I had to wait in the lobby, but the Room is on the first floor without needing an elevator, so it was stress-free. The Room air conditioner wasn’t on, and the heat when I entered was intense. The power turns on by inserting a long plastic stick attached to the key, so I wished there were a spare stick available. The large public bath was great—I could stretch out my legs and relax. There were even guests sleeping at the edge of the bath (lol). If you’re used to auto-locks, you might forget to lock the door, so be sure to check before going to sleep! When going out, I left my key at the front desk. Breakfast has a wide variety and is delicious—be careful not to overeat. All of the staff greeted me with wonderful smiles and provided pleasant service. I’d like to stay here again when I’m in the area.

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.