전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 59페이지

It was just a short walk from the station, and although reasonably priced, it had everything we needed. There was a supermarket right across the street, so even without meals included, we had no trouble. The Accommodation was very kind, including storing our luggage before check-in and after check-out.

I stayed here the night before because I wanted to see the Kaiwo Maru under full sail. At check-in, I unexpectedly ran into a child on the stairs! And again when heading out for dinner, right in front of the bath area! My wife and I laughed and wondered if it was a “zashiki-warashi,” and it gave us a warm, cozy feeling. The food was delicious, and we were very satisfied. As for the Kaiwo Maru under full sail mentioned in the title, perhaps because the weather was bad in the morning, it wasn’t fully set—only about half of the sails were raised. It was disappointing, but we decided we’ll check another full-sail day and come again. When we do, we’d love to stay here again.

I found this site and, as a birthday gift for my wife, I splurged more than on our usual trips and made a Reservation for the “Shinshu Beef Tasting Kaiseki” on the Sky Comfort Floor. When we checked in, thanks to the Hotel’s consideration, we were upgraded to a Luxury Suite at no extra charge. It was truly eye-opening. That alone would have been more than enough, but dinner—the “Shinshu Beef Tasting Kaiseki”—was also outstanding: sweet and tender beef, a rich aroma, and exceptional hospitality. This has definitely become one of the Hotels we want to return to. Thank you very much. My wife was delighted as well. The open-air bath was also wonderful—just like in the photos on the site—and incredibly relaxing.

Thank you for so many wonderful moments. Thanks to the smiles and hospitality of all the staff, we were able to spend an unforgettable time during our stay. As a dual-income couple, it’s been hard for us to coordinate time off, but at 54 we finally made our trip to Hokkaido happen. We will definitely visit again. Would spring or autumn be nice as well? It was truly an exceptional experience—wonderful time, atmosphere, and cuisine.

Due to bad weather, I arrived much later than my planned check-in time, but they accommodated me. My vehicle was about the size of a microbus, but they still allowed me to park, which was a huge help. Another place refused because of my vehicle size, so I really appreciated how willingly this Accommodation handled it. For a family of four, the 10-tatami Room was very spacious, and the kids were thrilled. The Facility is a bit old... The windows are thin and you can hear outside noise easily; the sound of rain echoes pleasantly in the Room. The shower pressure in the bath was a slight downside... Other than that, I have no complaints. An Accommodation that lets you park a vehicle of my size is invaluable, so I’ll stay here again next time. Thank you very much.

I was able to relax and enjoy the Onsen. Thank you very much. The Facility was clean, and the meals were excellent. I ended up eating too much, haha. Thank you for taking such good care of me.

Great location and amazing views. The Onsen was also excellent. The bath area was spacious, and having both a sauna and a cold plunge made it perfect. All the staff were wonderful as well. We had a very relaxing stay. Thank you.

I chose this Hotel because I wanted my elderly father, who has trouble walking, to enjoy an Onsen, and the Room had a private Onsen. When I mentioned that he struggles with steps, they kindly took photos and sent them to us, so we were able to visit with peace of mind. The Onsen is small but open-air, and it felt wonderful. He was truly happy to be able to soak in an Onsen again after a long time. Every dish was delicious, and there was more than we could finish—we were very satisfied. Above all, every staff member was extremely kind, and we had a very comfortable stay. It’s also convenient because there is Shuttle Service from the station. We would definitely like to visit again.

This was my first visit. Above all, the open-air bath with its wonderful sense of openness surrounded by beautiful nature, and the atmosphere throughout the property, were truly lovely. I would definitely like to return in a different season. I was very satisfied.

Nearby Hotels are packed with race staff, and if you’re lucky, you might even end up having breakfast with race queens. As usual, I searched expecting to be on a waiting list for cancellations, but luckily I managed to snag an available Room. I didn’t run into any race-related guests, but it was great to have a convenient home improvement store, supermarket, and a popular ramen shop nearby. Compared with newer Hotels these days, it isn’t brand-new, but it has been renovated and the unit was slightly more spacious and comfortable. It’s probably fitted with heavy self-closing fire doors due to fire safety regulations, and I think the noise is what leads to negative Reviews. If guests are mindful of each other, it shouldn’t be an issue.

I always stay here on my way to Shinshu. The dining-out map was very helpful.

I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

We visited on a summer vacation weekend with our 6-month-old large dog (Golden Retriever, male) and our family of four. Nasu Highlands has many dog-friendly Accommodations, and we’re really glad we chose to stay here! The Dog Comfort Cottage was spacious, and any odors were hardly noticeable. Our dog was thrilled with the sofa and the terrace. The path to the bath is a steep slope, but it was convenient that we could enter the Onsen building directly. Thanks to that steep slope, the view from the terrace was exceptional. The dinner and breakfast buffet in particular were delicious, and everyone—from the person serving us to the Hotel staff—was wonderful. Our family was truly impressed. (Thank you so much, Ms. F-sawa!) Since it was peak season, check-in took quite a while, but thanks to our Diamond member benefit of late check-out, check-out went smoothly. Next time we’d like to come at a different time. Even though it was our first trip with our dog, we felt at ease and had a comfortable stay. We’d love to stay again.

I wasn’t sure if my request for the Accommodation would be possible, but you called me the day before and took care of it. Thank you very much.

I made a Reservation because I wanted to go snowboarding. The free Shuttle Service to several ski resorts was very convenient. The Onsen and Room were clean, and the meals were luxurious with all-you-can-drink alcohol. The price of around 10,000 yen is an incredible deal. It truly turned into an enjoyable trip. Staying at this Hotel makes you not want to stay at any other Hotel. Thank you very much!

I was a bit worried after reading the Reviews, but it turned out to be a great value Hotel. The building is old, but it was well cleaned, and the view from the window was nice. In the lounge, you can enjoy coffee and house wine, and dinner was a set course meal. It’s simple French cuisine, but I felt it was very reasonably priced to have meals included at this rate (it may have been an especially good Plan by chance). Since I stayed for work, this Hotel offered excellent satisfaction for the price. Of course, I wouldn’t really recommend it to those looking for a luxury Hotel, but I highly recommend it for groups of friends or families who want a good-value stay. I’d love to stay again.

The Onsen was spacious and relaxing, and the wide variety of meals tempted us to eat more than we should. The building is old, but well maintained, and we felt truly refreshed by the warm, smiling service and thoughtful hospitality. With baby-friendly bathing facilities and dining options, we felt at ease and would like to visit next time with three generations of our family.

We stayed for 2 nights and 3 days! On the evening of our arrival, we enjoyed a BBQ at the Glamorous Dining area. Everything was delicious—especially the bone-in pork, which was tender, flavorful, and outstanding. We also grilled the dessert apples and marshmallows perfectly, and they were very tasty. The Weber gas grill was large and easy to use; the meat grilled lightly as excess fat dripped away, while the vegetables turned out sweet and juicy. We truly enjoyed everything that makes a BBQ special. The weather was only good on the day we arrived, and unfortunately it rained for the remaining two days, so our pickleball plans were canceled. Instead, we took a trip to Matsumoto for soba noodles and enjoyed an Onsen, which made for a relaxing stay overall. The Facility is old, but the Room was spacious and easy to use. We’d love to come back again when the weather is better.

I was looking forward to staying in the newly renovated Room. From the Room, we could see the Tenryu River, and we were also able to enjoy the beautiful fireworks at night. Since the bedroom and living area are separate, I was able to relax without worrying about the TV noise. The large public bath was kept clean and comfortable to use. The lockers in the changing room can be locked, so I felt safe soaking in the bath. The in-room bath is a bit small, but I think it’s perfectly fine for one person. The Room amenities also showed great attention to detail, with Sekkisei skincare items and bath salts. Dinner was served in the Room, and everything came out at a good pace so we could enjoy each dish at the right temperature. The fish served with the chef’s original sauce was delicious. I also felt that the carp sashimi-style dish was enhanced by the sesame vinegar miso sauce. The miso soup at breakfast was delicious as well—just as other Reviews said. I would love to visit again.

As it was summer vacation, it was much more crowded than last time. Even so, the staff were very courteous and helpful. I wish the lounge had been open without a break, and I would have appreciated it if the large public bath had been available until 11:00 a.m. Guests can use the parking lot for up to 30 hours for 500 yen, so we left our car there after check-out, walked to Nagahama Port, and took the ferry to Chikubushima Island. We had a wonderful time. Thank you very much.