전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 43페이지

It was a Hotel in a quiet setting on a refreshing highland plateau, and I found it very relaxing. However, it felt like repairs to the road damaged during winter were a bit delayed, so it’s best to watch out for bumps and uneven surfaces. The Room does feel old, but it was very thoroughly cleaned and I had a comfortable stay. The bath and changing area were spacious, and I was able to soak slowly as if I had the place to myself. The hot pot dinner was delicious and went perfectly with alcohol—I was very satisfied. Breakfast was also enjoyable. It’s a Hotel I’d like to stay at again if I have the chance.

It was my first time in Hakone Gora, and I was able to relax at this quiet Accommodation surrounded by forest. From the welcome drink onward, the meals kept coming—an indulgent dinner with plenty of cheese and meat. It was a bit too much for me, but everything was delicious. Breakfast was wonderful as well, with freshly cooked rice, miso soup, and rice topped with an Onsen egg—I thoroughly enjoyed a Japanese-style breakfast for the first time in a while. It is a small-scale Accommodation with a calm atmosphere; the Room was spacious enough, and there was also an open-air bath, which made it very convenient to use. I was happy to wake up to birdsong. All of the staff were very kind and attentive—thank you very much.

We stayed here for a family trip combined with our annual visit to the graves in Niigata. The building is old, and there was an unpleasant smell outside the room, possibly due to an out-of-service restroom nearby. However, the room was clean, and the Onsen was very relaxing. The Hotel staff were very kind, and we would like to stay here again on our next visit.

The Facility was spotless, and everything—from the meals to the Onsen—was excellent. We also had the pool to ourselves, and the kids were very happy. The only small issue was that we had to put on slippers to use the sink in the Room; it would have been nicer if we could access the sink and toilet directly without changing footwear. The staff were kind and attentive during meals, making our stay very comfortable. We would love to stay again. Thank you for your hospitality.

The location is quite difficult to reach by public transportation. We visited by rental car, but the winding mountain roads made me carsick (I’m prone to motion sickness). Even so, it was an Accommodation that I’m glad we chose. Dinner came with many small side dishes—perfect as snacks with drinks. The complimentary tempura was delicious, too. Alcohol was inexpensive; I believe a medium draft beer was around 500 yen. The portions were generous, and it felt very fair to find alcohol priced this reasonably at an Accommodation these days. The Room was spacious and relaxing. The bath has neither a sauna nor an open-air bath, so it’s not really a place you can soak for a long time (you may get bored). The staff were kind and pleasant, and I’d like to visit again if I have the chance.

I visit Karuizawa often, and this Harvest VIALA felt spacious and very comfortable. Both the Facility and the meals were satisfying, and the shop selection was excellent. The other guests were also well-mannered, so it was a place where I could relax and truly refresh. The bedding was comfortable as well, though I would appreciate having a light summer quilt available. I would love to stay again. Thank you very much.

I stayed with my mother in her 80s. A Resort Hotel in the forest—we were able to relax quietly and take our time. The lobby, arranged with stone and wood, had a dignified, substantial atmosphere. The Room had plenty of indirect lighting, which felt very calming. However, if you want to read, it would be better to have a reading light. It was also nice to have a bath in the Room. The sulfur hot spring left my skin feeling smooth. At bedtime, the sound of running water was slightly noticeable. Both dinner and breakfast were beautifully presented, and everything was delicious. It was also great that drinks were complimentary in the lounge. There is a large window in front of the counter, so you can feel close to the trees and nature outside. The staff were kind and very pleasant as well. I’d like to stay again.

Our children love this place, and we visit almost every year; this year again we were able to relax and enjoy our stay. There was a small mix-up with part of the dinner, but it was resolved promptly, and both the staff’s response and follow-up were excellent, so we were very satisfied. We would love to visit again.

I was pleasantly surprised by how excellent the all-inclusive offering was. The dining was also very satisfying—not a typical buffet, but with options like robatayaki. The Onsen is clear and colorless, but it leaves your skin feeling silky smooth. The only disappointment was that the loungewear pants were far too large. They can be adjusted with a drawstring, but I wish there had been a bit more variety in sizes.

This was my second stay. This time, I booked a No Meals Included plan to visit a nearby sushi restaurant. I’m not sure if it was due to the earthquake, but the Onsen was not available, so we could only use the bath in our Room or the showers in the large public bath. As a result, we received a small refund. I hope it can be repaired soon.

This Accommodation is located near a ski resort, and the building feels a bit dated. There was still a faint scent of old tatami in the room, but we didn’t encounter any stink bugs that sometimes appear at mountain lodgings, which was reassuring. The bath is an Onsen with a gentle feel on the skin and a slightly silky texture. I prefer soaking slowly in warm rather than hot water, and the temperature was just right for me. Dinner is served around an irori hearth. There seemed to be a tour-bus group staying that day as well, and the dining area was nearly full. Their menu appeared to be different from ours, but our hearth-grilled dishes were carefully turned at the right time by the attendant, and everything was delicious. This isn’t an Accommodation for those seeking glamour or luxury, but what impressed us most was the very reasonable price. It’s surprisingly affordable for a place listed on IKYU—about the cost of one night at a Business Hotel in Tokyo—and it even includes dinner for two. Considering the cool summer climate and this price point, it was more than satisfying stay.

The website highlighted the dining, and indeed both dinner and breakfast were as beautiful and delicious as expected. The service was attentive, making our stay very comfortable. The view from the terrace is well worth seeing, so don’t miss it.

It took about 10 minutes by taxi from Kanonji Station and cost around 1,200 yen. What I especially loved was being able to use the Onsen in the building across the street (sauna lovers will enjoy it even more). We could reach Ariakehama Beach in about 5 minutes from the Hotel and watch the sunset. Roasting and eating marshmallows over a campfire was also great. Breakfast was stylish and delicious, too. I could hear bell crickets, but I was surprised there were hardly any other insects. Thank you very much for your wonderful hospitality.

We chose this Accommodation because it offers views of Lake Biwa. The scenery throughout the property was exactly as shown in the photos on the website, and we were captivated by the refined design and attention to detail. We booked a Plan that included breakfast and dinner, and every dish made generous use of local ingredients and was truly delicious. We would love to return, and we would also like to recommend it to someone special. Thank you for your warm hospitality.

We stayed as a couple in our 60s in a semi-double Room with breakfast included. The Room was not large, but it was clean and had a bath and toilet. The standout feature is the natural Onsen with a sauna and cold plunge bath. The water has a pleasantly silky texture and excellent quality. Breakfast was buffet-style; the selection was not extensive, but everything was delicious. We think it is a very good Onsen Hotel, and we would like to stay again if we have the chance.

This was my first stay. The atmosphere was warm and homey, and all the staff welcomed us with bright smiles. The Facility is a bit old, but it is well maintained and spotlessly clean. The meals featured locally sourced ingredients, were beautifully presented, and absolutely delicious. The Onsen warmed me through to the core and left my skin glowing. I soaked in it many times. I felt refreshed for the first time in a while. I’m happy to have found an Accommodation I’d love to stay at again. Thank you very much.

I’ve lost track of how many times I’ve stayed here (probably 5+). It’s hard to find an Accommodation you can stay at within “one Shibusawa” during peak season—there are fewer options to begin with, and the limited supply gets snapped up instantly. But this place (the roadside-type chain, *standard brand only*) is a safe choice. I’ve said it many times: having the bare minimum—parking, a large public bath, breakfast, and a Room where you can spend the night alone without being made uncomfortable—is surprisingly hard. Even within this chain type, these basics can sometimes be missing for reasons that aren’t the Hotel’s fault. In short: it’s necessary and sufficient, so it works. If you want other reasons—an open-air bath, gourmet food, etc.—look for another Accommodation. (There are plenty around Lake Suwa… though they’ll easily exceed “one Shibusawa.”)

We stayed as two adults. We were able to enjoy a variety of alcoholic drinks in the lounge, and it felt like a quiet, sophisticated space. You can have a truly wonderful time here. The Room was very clean and comfortable. The meals were also delicious, and we could dine at a relaxed pace; there was a great variety of ingredients that felt nourishing for the body, which we really appreciated. If we have the chance to visit Tateshina again, this is a Hotel we would definitely like to stay at.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

It was a very pleasant Hotel. The Room layout was excellent; although compact, the sliding door allowed the space to be separated from the bedroom, so even when staying with a friend, it was easy and comfortable to change clothes and take a shower. The service was also outstanding, with thoughtful attention and just the right sense of distance. Their sightseeing advice was spot-on, and they also offered Shuttle Service, which was great. There were hardly any shops in front of Tenri Station, so after wandering around we headed there by taxi. If we had come straight to the Hotel without wandering, we would have found more options at the roadside station next door—so next time I’ve decided to go directly to the Hotel as soon as I arrive at the station.