전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 37페이지

My mother and I stayed for one night in August 2026. After we arrived, we were shown to the larger Room. We truly appreciated this unexpected kindness. The garden was beautifully maintained, and we thoroughly enjoyed a relaxing time there. Every dish was delicious, and the portions were just right—not too much. The cuisine was classic and seasonal. After the bath, we went to the lounge, where there was a wonderful selection of art books and magazines, and the complimentary drinks were excellent. The mountain views and garden from there were so beautiful that they made us forget our everyday fatigue. The service felt just right—neither too close nor too distant. Since it was drizzling the next day, we were also grateful for the service of being driven to the Hakone Open-Air Museum. One suggestion: it would be even better if the labels for the shampoo and conditioner in the bath area were easier to understand (other older guests also seemed confused). I would love to visit your new Accommodation near Mt. Fuji as well. Thank you very much.

The Facility was clean, and we had a very comfortable stay. There were convenience stores and supermarkets nearby, which was great. The staff were also courteous and helpful.

It was a very stylish Hotel and felt clean, and as soon as I entered the lobby it felt open and spacious—somehow it was very comfortable. There is also a free Shuttle Service, and the location is excellent. A design Hotel where every detail feels different from others. The exposed concrete walls created a great atmosphere.

This is a wonderful Hotel where you can fully enjoy the great nature of Lake Akan. The woody interior seems to have been recently renovated and is very relaxing. There is complimentary coffee in the lobby, and luggage storage is done by choosing your own code and using a locker. We splurged on a nicer Room, and it had an outstanding view, plenty of space, and even a microwave. Breakfast was excellent—true to Hokkaido—with not only seafood but also delicious pizza and hamburgers, plus smoothies. We also heard we could use the baths at the main Tsuruga Group building, so we went. There is a shuttle bus, but it’s about a 7-minute walk along the lakeside as well. The baths at the main building were incredibly luxurious.

Whenever we visited Oku-Nikko and Yumoto, we would stop by Senjogahara or the ranch, and this Accommodation had always caught our eye. After turning 60, my spouse and I stayed here for the first time. The Onsen and the breakfast and dinner were wonderful, and it was a relaxing summer holiday to see many couples around our age dining in the restaurant. After ringing a bear bell and walking around Senjogahara for over an hour, we headed to Nikko Toshogu Shrine!

We stayed here on our way to Osaka, and the lakefront was just a short walk away—our grandchildren were happier than we expected. The adults were also satisfied because the meals were delicious. However, there were only a few washing stations in the large public bath, and we were surprised to see so many people waiting. Perhaps it was because there were many families during summer vacation. It was not something we often see elsewhere.

The meals were all delicious, leaving us with very fond memories. It was a soft-shelled turtle course, and the price felt so reasonable that in Tokyo, accommodation would likely be charged separately. Although the building itself is old, it was well-maintained and did not bother us at all. Next time, we would like to have a multiple night stay. Thank you very much!

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

I visited Narai-juku for sightseeing and stayed at Koma-no-Yu. It is a secluded hot spring, and the surroundings are quiet. The forest bathing was soothing. Koma-no-Yu puts great care into the cuisine and offers many dishes, and everything I tried was delicious. The refined seasoning made for a highly satisfying meal.

We were able to relax at the Aso Onsen. Both Dondoko-yu and the Hotel Onsen were great. We also enjoyed the meals, which included alcohol and drinks. We drove from the Yoshinogari Historical Park in Saga Prefecture to Aso, Kumamoto, and then to the Oka Castle Ruins in Taketa City, Oita, and it was comfortable and enjoyable.

I booked dinner mainly for the beef sukiyaki, but every other dish was delicious as well. Breakfast was also great, and I had an extra serving of rice. I also appreciated the complimentary coffee. Both dinner and breakfast were generous portions, and I was very satisfied. The Room is a bit old, but it is clean and comfortable. There is no toilet in the Room, but there is a sink, so it didn’t feel inconvenient. The bath was relaxing too. The staff were warm and welcoming, which made me feel truly happy. I would love to visit again.

I stayed for a Multiple Night Stay (2 nights) and it was very good. Because I have difficulty hearing and had informed the Hotel in advance, the staff explained everything clearly. Also, something I had not seen at other hotels was a device in the Room that lights up to notify you when staff visit. I’m not sure if every Room has one, but it was extremely helpful. There are places nearby for shopping and dining, so the location was very convenient. The Room was spacious with enough space to open my suitcase, so I could relax comfortably. When I come to Ishigaki Island again, I would like to stay at this Hotel.

First, I was truly impressed by the hospitality. Upon arrival, they greeted me by name, which made me feel very welcome. The Japanese-style room was spacious and spotless. There was even a homemade dessert in the refrigerator. The bath water quality was amazing—silky and smooth—and it left my skin feeling incredibly soft. My dry skin actually improved during my stay. Both dinner and breakfast were lavish, and I enjoyed a full feast. It honestly felt like the best hospitality imaginable. I definitely want to come again!

Thank you very much for taking such wonderful care of us. We were able to fully enjoy the outstanding quality of the Onsen at Tamago-yu. The milky white sulfur spring felt surprisingly gentle—hard to believe it is strongly acidic—and wrapped our bodies softly. It was a truly special Onsen that made us want to soak again and again. We felt that being able to enjoy such wonderful baths so comfortably is thanks to everyone who carefully cleans and manages the Accommodation each day. We sincerely appreciate your thoughtful attention, even in ways guests cannot see. We would love to visit again in a different season. Thank you very much.

This was our second stay at Kamenoi Hotel Hikone. Just like last time, the staff were wonderful and the meals were delicious, so we chose to stay here again without hesitation. This time I was traveling with my 88-year-old mother. During dinner, she said the chair backrest hurt her bones, so I asked a staff member if we could borrow a cushion. They immediately brought us a large cushion, and after that my mother was able to comfortably enjoy about an hour and a half of dining. The dishes were served one after another at just the right timing while still warm, and everything was very delicious. The next morning, when we went to the Room for breakfast and gave our room number, I was surprised to see that last night’s cushion had already been placed on the chair backrest—it truly moved me. We enjoyed a delicious breakfast with gratitude for the staff’s thoughtful care. Thank you very much.

The Onsen was truly wonderful, just as rumored. Despite being a secluded hot spring, the meals were excellent and the hospitality was genuinely pleasant.

The location, staff service, and thoughtful amenities were all excellent. They also upgraded our Room, which made the stay very comfortable. The 24-hour complimentary drinks at the front desk and the cloth hand towels were a nice touch. There were bath salts in the Room, and since I like soaking in the bath, it helped me relax and recover from fatigue. Among the Business Hotels I’ve stayed at, I think this was an overall very good Hotel.

My friend and I stayed for one night and two days. We arrived at Yakushima Airport at 18:25 and headed to the Hotel, and since the Shuttle Service for the sea turtle nesting observation tour was scheduled to arrive at 19:30, we were wondering what to do about dinner. They kindly prepared dinner as an easy-to-eat bento-style meal, and even offered to bring anything we couldn’t finish up to our Room—such a flexible and thoughtful response, which we truly appreciated. Also, both the view from the restaurant and from our Room were a beautiful ocean view—so stunning that we could have watched it forever if we’d had more time. It was my first time visiting Yakushima, but I was very satisfied to stay at such a wonderful Accommodation full of kindness from the very first night. I’d love to come again, and next time I’d like to stay longer and take it easy.

A no-frills Hotel that provides just what you need. The front desk ensures clear communication. Perfect for business trips or solo travelers. Spacious parking and a simple yet delicious breakfast service.

Because a Room was available, they upgraded me from the Room I had reserved to a newly renovated, more spacious Room. It was so spotless that I was genuinely surprised. The large public bath had three types of baths and a sauna, and since it was a weekday during the rainy season, I could enjoy it almost privately and relax at my own pace. The ReFa hair dryer, KEYUCA cups, and cute cushions made the Room feel especially appealing for women. I only met two staff members at check-in and check-out, but both were extremely courteous and helpful. I wasn’t traveling for sightseeing this time—I simply wanted an affordable Hotel where I could stay one night alone with access to an Onsen—but it was so comfortable that I’d love to stay again next year with my family.