전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 28페이지

Our Room attendant was extremely attentive and had a great sense of humor! The meals were delicious, and both the Room and the open-air bath were wonderful!! It was my girlfriend’s birthday, and thank you very much for arranging the surprise cake and for all your thoughtful support!! She also said it was amazing and that she wants to come again! It turned into a truly fantastic trip—thank you so much!

I stayed here for business, and the location was extremely convenient—close to the station with many restaurants nearby. The room was neat and clean, making my stay very comfortable. The front desk staff were very kind and left a great impression. If I visit Matsumoto again, I would definitely like to stay here. Thank you very much.

Since my first stay around 2019, this has been my number one “Accommodation I want to return to.” Sometimes revisiting a wonderful Accommodation can be a little disappointing, but this time there was nothing like that at all—I was completely satisfied with every aspect of the stay once again. The Room had a natural interior with the warmth of wood and felt very comfortable, and the lobby was also a relaxing space surrounded by greenery. From the moment we arrived, it truly felt like an escape from everyday life. Above all, the dining was outstanding. Not only did everything taste amazing, but the presentation and overall experience made it exciting—wondering what would come next was part of the fun. Even my partner, who doesn’t often say “delicious,” was genuinely impressed by the meat dish. Along with the meat’s natural sweetness and rich flavor, the pairing with the sauce was excellent—we were still talking on our way home about how truly delicious it was. It didn’t just meet expectations; it reminded me all over again how special this Accommodation is. We would love to visit again.

I was able to enjoy my stay again this time with no complaints. Some people may have different opinions, but I was personally satisfied.

I stayed here after a touring trip. This Hotel has a calm, refined atmosphere. The location is convenient, and above all, the breakfast venue—formerly a bank—perfectly matches Matsumoto’s history and heritage.

Stayed in a cottage with dinner and breakfast included. The cottage was spacious and very relaxing. I initially worried that relying on the Shuttle Service to the restaurant and Onsen Facility might feel restrictive, but it was completely stress-free. Whenever we needed anything, they picked us up in about five minutes, which actually added to the sense of luxury. The staff provided top-tier service throughout, including in the restaurant. Room service was also available, and anything we needed was delivered promptly. When Wi-Fi didn’t connect, they quickly brought a pocket Wi-Fi. The lamb BBQ course dinner featured exceptionally tender meat with a great variety of cuts. The food—both dinner and breakfast—was outstanding in quality and flavor, far beyond expectations. The drink selection was excellent as well; I especially enjoyed being able to try local wines. As it’s attached to a prestigious golf course, the buildings—including the clubhouse—are beautifully appointed and worth appreciating from an architectural perspective too. The biggest pleasant surprise was that the Onsen is free-flowing natural spring water with no added water—it truly warmed me through. There’s also a proper sauna. If it hadn’t been such heavy rain, I would have loved to take a walk through the woods. I also wish I could have tried feeding logs into the stove (not possible in summer). Those are my only regrets.

Since there were no vacancies at other facilities, I made a Reservation. I wasn’t expecting much because it wasn’t a high-priced property, but the meals and the view from the restaurant were wonderful. However, the coffee machine used powdered milk and it tasted terrible. I’d like to visit again if I have the chance.

I’ve stayed at many Accommodations, but this was the first one that felt absolutely flawless! I fell in love at first sight with the stunning rock bath scenery on YouTube and made a Reservation for the Yoimachi Room. The open-air bath was spacious, and the view from it was so breathtaking it nearly brought me to tears. The hot spring water was silky-smooth, and my skin felt amazing! The food was also delicious, and even the rice tasted exceptional. The nikujaga served at breakfast was so good that I’d love to ask—if you don’t mind—whether the soy sauce you use is light soy sauce or a type used mainly in Kyushu. The Room was wonderfully quiet as well, and I could truly relax. I definitely want to come back for a special occasion. Next year, I’ll visit one of your sister properties too.

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

It was excellent. In particular, making my own breakfast was very relaxing. I was tired of overly attentive city Hotels, so this place met my need to stay in a minimalist environment like this.

This was our first return visit since our son, now 19, stayed here when he was 2. The hospitality and attentive management were just as outstanding as ever. New thoughtful services have been added since then, such as the option to switch breakfast to lunch and early check-out, and our whole family of four—including our 12-year-old daughter—enjoyed every moment. The cleanliness around the pool and the beauty of the sea are clearly thanks to everyone’s daily care. It is truly a wonderful Hotel.

It was my first time staying at an all-inclusive Hotel, and I was truly impressed by how outstanding and delicious the food was. The staff were also very helpful and responded quickly to any questions, which I really appreciated. I would like to visit again during the autumn foliage season.

This was my first solo trip to Toyama, and I chose to stay here. To sum it up: absolutely the right choice, and I was completely satisfied with my stay. Although it’s a small Hotel, the service struck a perfect balance—attentive yet not intrusive—and the entire property felt like an art museum, making every walk through the building genuinely exciting. Even during the Obon holiday period, the large public bath was never crowded, and I was able to use it—along with the sauna area (spa)—almost as if it were private, which was wonderful. Dinner is a course meal that takes about two hours, but everything about it—the taste, portion size, and presentation—was outstanding. Breakfast is Japanese-style, and the freshly cooked rice was unbelievably delicious! I wondered if I could eat that much in the morning, but I finished everything on both days of my two-night stay. Both my Room and all common areas were extremely clean. With such a spacious property you might expect to notice dust or spots that need attention here and there, but everything is carefully cleaned and well maintained. There’s also a waterside area that guests don’t enter—perhaps part of the art—and I was truly impressed to see it being cleaned with a net in the morning. The shop inside is unlike what you find at many Hotels; it also sells carefully curated art pieces. When a small child came in holding a toy stick (there are many glass artworks on display), I felt a bit nervous—but at the same time, I sensed kindness in how things are intentionally displayed so anyone can view them up close. There doesn’t seem to be anything like convenience stores within walking distance around this Hotel. Also, since Toyama Station is quite far away, rather than for sightseeing this place feels ideal for someone like me who wants a quiet retreat-style stay at this Hotel. There’s still more I can’t fully put into words here, but I would love to stay again! Thank you very much for taking such great care of me.

This was our second stay with our rescued dog. This time, there was a pool set up in the dog park, and our dog tried swimming for the first time. Surprisingly, they swam well and looked like they were having a great time. Playing in the spacious dog park always makes them look so happy, and we’re really glad we came.\nWe chose the reasonably priced Standard Cottage this time, so we expected some age, but there was a very strong dusty (moldy?) smell, which was a bit of a downside. The place was cleaned properly, but there’s only so much you can do about an older building.\nStill, our dog looked so happy that we’ll probably stay again!

From the moment we boarded the elevator to the Ryokan from in front of Sounzan Station, it was an exciting experience. The Accommodation and all the staff welcomed us with a warm atmosphere, and everything—the Room, the carefully prepared meals, the Onsen, and the views—was wonderfully soothing. We were able to spend a slow, quiet, luxurious time. Thank you very much.

Used this Accommodation while sightseeing around Tokachi. It is located beside Lake Kuttari at the headwaters of the Tokachi River, and with a campground nearby, the location was excellent. The Hotel felt brand-new throughout, with well-equipped Facilities, and it was a more impressive Accommodation than expected. The meals were also very delicious. The water in the open-air bath was pleasant, and it was wonderful to feel nature up close. The staff were kind as well, and I think this is an Accommodation I can recommend.

This was my first stay in a year, and it was clean and comfortable. The temperature of the large public bath was just right for me. I fell asleep after coming back from drinks and missed the late-night soba, but it’s close to the shopping street with restaurants, and there’s a convenience store right in front, so it’s very convenient. In Abashiri, this would be my only choice personally.

Thank you always for your wonderful hospitality. While many Accommodations have changed before and after COVID, I can truly relax with peace of mind knowing the quality here is consistently the same whenever I visit. The cuisine delighted my eyes, satisfied my palate, and deeply moved me. The hot spring was excellent, and the Room was exceptionally comfortable. This time, for the first time, I encountered deer and wild boar and felt the mystical power of nature as well. Thank you for such a wonderful escape from everyday life. I look forward to visiting again.

We stayed here as a couple on our trip. We were able to take our time sightseeing, enjoy local pubs, and relax at this clean Hotel. It’s a Hotel we’d like to stay at again if we have the chance to visit.

This was a Hotel we booked at short notice during our trip to Shikoku, but the price was reasonable, the service was excellent, and the large public bath had a great view—overall, it was very satisfying. With convenience stores and a coin laundry nearby right in front of the station, the location couldn’t have been better. When we visit Shikoku again, we’d like to stay here next time as well.