전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 24페이지

The meals were absolutely delicious. Each dish was thoughtfully prepared with care. The view from the open-air bath was beautiful, and soaking slowly was the best. The hospitality from the Accommodation staff was wonderful as well. I’d love to come again.

We stayed here on a trip with a family we know, and it was wonderful as always. We’ve stayed several times, so both my wife and I can relax with peace of mind—this is our favorite hot spring Accommodation. The family staying with us was also very satisfied, making it the perfect vacation. Since one of our group had difficulty walking, we truly appreciate you accommodating our various requests. We’d love to stay again. Thank you always.

This was the most wonderful stay I’ve ever had at any Accommodation, in Japan or abroad. Onsen: Not only is the water quality exceptional, but the temperature is perfect—so soothing you’ll want to soak again and again! Room: Impeccably clean, beautifully styled, and incredibly comfortable in every way. A space that lets you completely forget the noise of everyday life. Dining: Each dish felt like a work of art, with delicate seasoning throughout. We enjoyed local seasonal ingredients at their very best, and every bite was moving. Above all, the staff’s hospitality was outstanding. With a perfectly balanced sense of distance while anticipating even our smallest needs, their thoughtful service truly impressed us. Their warm smiles and kind words were deeply comforting. Without a doubt, this is my best Accommodation ever. I will definitely be back as a treat for myself. Thank you for such a wonderful time.

In the latter half of a three-day weekend, our schedule opened up, so we quickly found this place and made a Reservation. We asked to Change the Reservation from the Room we had booked to a new Japanese-modern bedroom with beds—and it was absolutely the right choice. We had a very satisfying stay. We woke up at 4:00 a.m. and watched the World Cup final on the projector’s large screen. It became my favorite Room I’ve ever stayed in. The Onsen was too hot for us as a couple. Both dinner and breakfast were delicious. The staff were also excellent. They even walked us to our car on departure, and wiped down our windshield that had gotten dirty from the rain at night—truly outstanding hospitality. This is a Ryokan we would love to visit again.

What stood out to me was the service. The best service came from someone who seemed like the manager. At check-in, when I was talking with my companion about how only smoking Rooms were available, he quietly came over and offered to switch us to non-smoking Rooms, and promptly changed both of our reservations. I really appreciated it. The disappointing part was that when I went out from the Hotel and came back several times, I felt ignored completely, which made me feel a bit sad—though some staff did greet me. The Room was very clean, and the bathroom in particular was spotless. The large public bath Onsen was also excellent. It wasn’t very big, but it felt great. Breakfast was a buffet with a good variety, and I ate well.

This Hotel is within walking distance from Chino Station, using Yamada Denki as a landmark. It has a large Onsen bath, and even non-guests can use it for 500 yen, so I was able to relax in the bath with relatives who live in the city. Thank you very much. The water is lukewarm, and the women’s bath is on the smaller side, but it’s still very relaxing. There is also a sauna and an open-air bath. The entire building is non-smoking, but there is a smoking area and smoking room next to the entrance, which makes it smoker-friendly as well. The Room is like a typical Business Hotel, but it comes with loungewear for using the Onsen and items such as a padded robe, which felt like a nice extra touch. Wi-Fi worked without any issues. The bed was spacious and the pillow was distinctive; it suited my preference and I slept well. The owner’s family are often at the front desk or near the entrance, giving the place a very homey atmosphere. I would like to stay at this Hotel again when I visit Chino in the future.

We stayed here for my husband’s birthday trip. Our Room faced Mt. Fuji, and the view was amazing—we could see Mt. Fuji clearly even from the open-air bath. The meals also included Mt. Fuji-themed dishes, which we enjoyed with all five senses. There was a fireworks festival at Lake Kawaguchi, and the hotel prepared special seating on the rooftop so we could watch comfortably. We were also able to make a Reservation for a surprise birthday cake through the website, and it was served at our requested time. The service was excellent, and we would love to stay again.

I stayed with my elderly mother. After letting them know in advance, they prepared a Room close to the bath and even provided a legless chair, which we truly appreciated. Both dinner and breakfast offered a wide variety of dishes, and each one was delicious—we were very satisfied. My mother was especially happy to enjoy many different dishes little by little. The bath was a milky, cloudy hot spring, with the temperature just right, and it felt wonderful no matter how many times we went in. We were able to relax and spend quality time together as parent and child while warming up slowly. Most Accommodations provide only one small towel, but here there was an extra small towel in addition to the amenity set (with towels), which I found very convenient. The experienced staff had a calm, reassuring “true hotel professional” manner, and their explanations about the facilities were very thorough. The international staff also made a great effort to explain things in Japanese, and their friendly smiles left a strong impression. I think this is an Accommodation with warm hospitality that is also considerate for families traveling with elderly relatives. I would love to visit again with my mother.

It was wonderful. The staff were very friendly and kind. I was truly impressed by the thoughtful touches throughout the Hotel, such as handwritten boards and information materials introducing birds you can see around the Hotel.\nThe Room was also very clean and comfortable, and the meals were delicious—especially the beef stew, which became my favorite. My family and I are already saying we definitely want to come again.

Affordable, steps from the beach, with Shuttle Service to the airport. There is also a pool, and amenities are well stocked. This Hotel is comfortable for everyone—families, couples, and solo travelers. I’ll definitely stay again.

Because the property is operated by a small team, there were a few minor things I noticed, but the meals were delicious and served in just the right portions, and I was able to enjoy the bath to my satisfaction with a Reservation. I’d love to come back in autumn to see the fall foliage.

Every year, we stay once in late August and once more at another time. My wife and I use this Accommodation mainly for golf, and we are extremely satisfied overall: we can enjoy a great round on an excellent course, the set-course dinners (Chinese and Japanese) at the Exiv main building are delicious, and all staff provide outstanding service. There are also Korean guests, but it is mainly Japanese guests, so it is very comfortable. We would like to keep staying here for many years to come.

The Room view, the Onsen, and the meals were all excellent! There are sightseeing spots near Mt. Aso, so the location was great and it was truly wonderful!!

I would like to stay again. This is an accommodation I would recommend to my friends. It was very relaxing.

The building isn’t new, but it was clearly well maintained and very clean! It was a pet-friendly Room, but there was no noticeable odor at all. We were very satisfied with the Room!! The pool is available from 9:00 to 17:00, but since check-out is at 10:00, using the pool in the morning feels a bit rushed. I thought it would be nicer if check-out were at 11:00 so we could relax more. Next time, I’d like to come back for a Multiple Night Stay and take it easy!

All the staff were wonderful. We waited a little at breakfast, but the gentleman at the entrance gave a deep bow and apologized with a smile, which made us feel comfortable and enjoy breakfast. I felt satisfied that I had stayed at a truly good Hotel for the first time in a while—something you don’t experience at foreign-owned Hotels or with their staff. I would definitely like to stay here again in the future.

The Onsen water quality is excellent, and you stay pleasantly warm long after your bath. The meals, including Yonezawa beef, were all delicious and very filling. The staff were kind and welcoming, making for a truly relaxing stay. I would love to stay here again when visiting Yonezawa.

Both the entrance and our Room were spotless, the meals (and sweets) were delicious, the Onsen was wonderfully relaxing, and all of the staff were incredibly warm and welcoming—we were truly moved. The dining area also had plenty of space between each group, so our child was able to focus on eating quietly. In addition, you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze… When we checked our answers for the puzzle, the front desk staff assisted us very kindly, and our child was absolutely delighted. I don’t usually post a Review, but I was so impressed that I wanted to write one this time. We travel to Matsumoto every summer, so we hope to stay with you again next year. Thank you very much.

I’ve been staying here for over 20 years. Since retiring, I think I’ve been visiting a bit more often. I also enjoyed the renewed half-buffet breakfast. I’m planning to stay about two more times before the end of the year. As always, the staff were pleasant and welcoming, and I had a relaxing stay. Thank you very much. One request: while the croissants at the current half-buffet were delicious, I would be happy if you could also offer the larger ones you used to have.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.