전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 18페이지

The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

Upon arriving at Omoide Roman-kan by car, staff were already there and guided us to the parking area. Their service was polite and pleasant, leaving a great first impression. In the lobby, you can enjoy as many drinks as you like. There were draft beer, sparkling wine, and sake as well. It’s available not only at check-in but also after the baths, and they also had ice pops. No matter what you have, there are no extra charges. The meals offered a wide variety of dishes, all of them delicious. It was wonderful to be able to enjoy local specialties. Here too, no matter how much alcohol you drink, there is no additional fee. The Room was a twin Room, very spacious and spotless. The sofa and cushions were perfect for relaxing comfortably. The baths were excellent as well—the tea open-air bath felt amazing. It’s also great that there is a separate riverside open-air bath. Large public bath before dinner, riverside open-air bath after dinner… I even went in both before and after breakfast. The massage chairs were free to use too. This was my first time staying at an all-inclusive Accommodation, and it was truly exceptional—everything was taken care of for us. I would love to stay again.

I was impressed by the hospitality, the in-house services, the meals, and the breathtaking scenery that looked like a painting wherever I looked. I’m truly glad I chose this Hotel for my first stay in Hakuba. Next time, I’d love to visit this Hotel again during the autumn foliage season.

Last year, I invited some friends and stayed here, and this year we were able to visit again around the same time because they really wanted to come back. I have visited several times for family events, and we were welcomed with the same warm smiles as always. The delicious, heartfelt meals, the well-kept and comfortable Room, and the bath that felt truly refreshing made for a wonderful stay. It’s already on our schedule for next year too—we’re looking forward to it. Thank you very much.

It had been a very long time since my last visit. The warm, homey atmosphere was just the same, and the Onsen water was as wonderful as ever. Lately I’ve mostly stayed at Accommodations with an Onsen in the Room, but I was reminded again how great Yunohana is—unchanged and truly special. I’ll be back again. The meals were delicious too.

Since we live nearby, we enjoy staying here as a couple whenever our schedule allows. My husband is especially happy because the Room has an Onsen bath. The meals are just the right amount for us, and we also enjoyed the chicken rice. I personally prefer the large public bath because I want to soak in a bigger Onsen.

I stayed here with my uncle and aunt for the first time in four years. We enjoyed table tennis inside the Accommodation, and were able to relax in the large public bath. Dinner was a buffet with fresh seafood, a wide variety of dishes, and excellent sushi. There was also a great selection of alcoholic drinks, which made both my uncle and my husband very happy. The rice balls at breakfast were outstanding as well. We’re already talking about coming back again soon. The staff were also very kind and helpful. Thank you very much.

For dinner, we chose the luxurious full-course Maezawa beef option. Every dish was absolutely delicious, but the portions were honestly too large for us (next time, the standard Plan will be more than enough). The open-air bath in our Room and the open-air bath at the large public bath were both excellent. From check-in to departure, the staff were friendly and welcoming throughout—this is a wonderful Onsen Ryokan that makes you want to come back.

We chose the Umitamago Room. There were lots of plush toys in all sizes, and the kids were thrilled! They tucked a big walrus plush into one futon and slept next to mom. While drifting off, they said, “Let’s come again.” The changing area was spacious, with a large mirror and bright lighting—very easy to use. I used to think Hotel towels were limited to one bath towel and one face towel per person and not very absorbent, but here we had one bath towel and two face towels each, and they were nicely absorbent. Both the front desk staff and the dining staff were kind to our children—everyone was wonderful. Meals included dinner and breakfast buffets, and both were delicious! If I had to ask for one thing, it would be a small toothbrush for kids. Overall, we were very satisfied and would love to visit again!

I stayed here on a business trip. It wasn’t as small as I expected, and there was enough space to move around comfortably. The property isn’t new, but it was well cleaned. Above all, I appreciated the large desk and the effective air conditioning. The front desk staff were pleasant, and I had no issues with overall convenience during my stay. However, the complimentary drip coffee didn’t taste good, which was disappointing—but since it’s a free service, it can’t really be helped.

This was an Accommodation I had been interested in for some time. The hot water was pleasantly warm, so I could soak and relax at length. The meals were excellent, and I also ordered grilled sesame tofu as an extra. It was exquisite. Overall, the service was very good, and I would like to visit again.

I think this is a very satisfying Accommodation. Although it is not an Accommodation within Kamikochi, if you are trekking from Taisho Pond to Kappa Bridge, I would recommend this Accommodation even more. We were able to park until 3:00 PM the next day, and it was also possible to use the Onsen for a day trip after the trek. The staff’s smiles were delightful, and it was a wonderful, relaxing Accommodation.

Surrounded by mountains, this Hotel is quiet and offers a relaxing, unhurried stay. At the front desk, you can borrow items such as soccer balls and badminton equipment. In summer, the indoor pool is also available, making it a comfortable choice for families with children to enjoy with peace of mind. The buffet felt slightly limited in variety, but everything tasted great and I went back for seconds several times. Depending on the season, there are also dishes featuring crab or abalone, giving the impression that guests of all ages can enjoy it. One small point to note is the shop: while there is a wide selection of souvenirs, there are fewer options for snacks and alcohol. You may want to buy those in advance at a convenience store or supermarket on the way. Also, because the building uses centralized air conditioning, there are no individual air conditioners in each Room. If you are sensitive to temperature changes, bringing lighter or warmer clothing may help you stay more comfortable.

I came here to relax. I love camping too, but I really wanted to unwind, and I’d been wanting to visit because it seemed like I could enjoy both—so we stayed in Snow Peak’s JYUBAKO. It was so wonderful that I want to make it a must-do once a year. My husband was very satisfied as well, and we definitely want to come back. Dinner was great, of course, and breakfast was also delicious—we were full and completely satisfied. Thank you for a wonderful time.

While looking for an Accommodation on the way from Ise to the Kumano Kodo, I found this place. As the Reviews said, it was a simple yet very good Accommodation. I enjoyed the instant miso soup at night and in the morning, and the breakfast bento and coffee were also delicious. The staff were very friendly as well.

I was truly impressed by the warm hospitality and smiles of all the staff, as well as their clear and courteous explanations. The meals were absolutely delicious, and we were very satisfied. The riverside open-air bath was wonderfully soothing, and we were able to spend meaningful time with our family. Thank you very much. We would love to stay with you again someday.

This was my first stay here, and it exceeded my expectations—it was a wonderful Hotel and I was truly satisfied with my stay. First of all… The Room was very clean and comfortable, so I could relax and take my time. Since spending time at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious, with a wide variety of dishes—more than satisfying. I also enjoyed ingredients unique to Hokkaido, making mealtime another highlight of the trip. Above all, what left the strongest impression was the excellent service from the staff. Everyone greeted me with a smile and provided kind, attentive, warm hospitality, which made my stay very pleasant. The Room, the meals, and the staff were all truly wonderful—this is a Hotel that made me sincerely feel glad I chose it. One of my goals for this trip was simply to stay in Niseko, and including the time spent at the Hotel, it became a great memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you for such a lovely time.

At first, I felt the price was high, but after staying there, I was more than satisfied with the value. Both the Accommodation and the Room felt open and airy, and in a secluded, hideaway-like atmosphere, the staff’s warm smiles made my stay truly comfortable. The food was excellent and delicious, and the bowls and plates—beautifully chosen to match each ingredient—were also wonderful. You may get insects or leaves blowing in, but that’s only natural in such surroundings. Everything was kept very clean, so it didn’t bother me at all. It’s an Accommodation that makes you want to come back.

We stayed here on a family trip with my parents. The Room was spacious and airy, and the greenery visible from the window was truly beautiful—so we were able to relax from the moment we arrived. This time we stayed in two Rooms, “Sono Ichi” and “Sono Yon,” and both had large baths and were wonderful spaces where we could unwind completely. The staff’s thoughtfulness also left a strong impression. They responded attentively whenever needed, while maintaining a comfortable sense of distance that never felt intrusive. They warmly celebrated my mother’s birthday, which made my parents very happy. They even sent a forgotten item to our home, and we remained grateful until the very end of our stay. The meals were unforgettable as well. The cutlet was light yet full of rich lean-meat flavor, and absolutely delicious. And the ayu sweetfish was so good that everyone in our family agreed it was the best ayu we had ever had. From the Room and bath to the food and hospitality, everything was flawless. Thank you for making our precious family trip even more special.

Before the end of the rainy season, it rained and we couldn’t see Mt. Fuji during our stay. The location was excellent, and both the dinner and breakfast buffets were delicious—we ate lots of great food, and beer was all-you-can-drink. The Onsen felt a bit lukewarm, and there was only an indoor bath with no open-air bath, but overall we were satisfied. In the Japanese-style Room, it was cold with the air conditioner and summer bedding, so we used a blanket from the closet. The pillows were low. The air conditioner was positioned out of sight, and the Room became quite dry while sleeping, so next time we turned on the humidifier in the corner of the Room. Being confused in the middle of the night was a small downside. There were water and coffee services at reception, an extension cord for charging in the Room, and Japanese sweets provided as well—these thoughtful details were much appreciated.