전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 16페이지

Everything was very clean, and we had a comfortable stay. They provided drinks and sweets, and we really felt their hospitality. The Room and bath were stylish, and I think they would be popular with younger guests as well. There were also plenty of amenities provided. I was surprised to find the same shampoo and conditioner my daughter uses. The private dog run was spacious, and our dog was happy running around. It’s within walking distance of the station, and there’s a convenience store nearby. It was a wonderful Accommodation—thank you very much. Thank you for arranging the beds for three guests.

We visited as a couple with our preschool-aged child and small dog. We’ve stayed at about ten dog-friendly Accommodations so far, but this was the most satisfying trip we’ve ever had! You were kind to both our child and our dog, and it became more than just a place to stay—it became part of our wonderful travel memories. Our child is a very picky eater, and we always struggle with meals while traveling, but you listened to our requests and specially prepared a menu for us. We were truly touched—both sorry for the trouble and deeply grateful. It helped us so much. The dog run also had soft, fluffy grass, and our dog happily ran around every day. It made us want to live in Nasu. Highly recommended Accommodation! Thank you very much!!

I stayed at the Hotel for the first time in over 30 years—a place my family visited almost every year from my teens through my thirties. While it has retained its classic charm, I could also feel how it has evolved with the times, making for a wonderful experience. As I headed home, I found myself reminiscing about old memories and hoping to create new ones from this year onward. Thank you very much.

A welcome beer right after arrival, and the breakfast and dinner buffets were excellent. The Sora Room we stayed in also had a very pleasant indoor bath, and I couldn’t decide between that and the Onsen, so in the end I took four baths. It’s a wonderful Accommodation that I’d love to visit again soon.

The Room was clean, the bedding was comfortable, and I was able to rest well. Away from the hustle and bustle of the city, I felt refreshed both physically and mentally. All of the staff were courteous and pleasant, and I’m glad I chose this Hotel. I would love to visit again.

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

This time, I stayed at the long-admired Imperial Hotel with my mother. She used to love hiking and once climbed the Hotaka mountain range, and she told me that she and her friends talked about how they wanted to stay here someday. Her wish finally came true, and she was absolutely delighted. We were very satisfied to see Hotaka from our Room balcony. The Room was spotless and very comfortable. The staff were kind and carefully explained the route to Kappa Bridge. The restaurant was fully booked for dinner, but when we said we would browse the souvenir shop, they kindly came to let us know as soon as a table became available. This time, we were on a waiting list, and luckily a cancellation opened up so we were able to stay. On the way home, my mother and I kept saying, “Let’s come again.” We would love to visit again.

We arrived in the evening and chose the plan with two meals included. The only convenience store within walking distance is a Lawson about 10–15 minutes away. Since you have to cross a national highway at night, it feels far. We were glad we added meals. The carefully prepared dishes were unique both to look at and to taste, and we really enjoyed them. I definitely recommend adding meals. We went early in the morning to Ritsuunkyo, came back for breakfast, rested in our Room, and then hiked up Takeda Castle; being able to take breaks along the way was great. This is a recommended Accommodation. Since it is an old traditional house Hotel, I would not recommend it to those who cannot enjoy an older building or who expect perfect Facilities.

The service was outstanding, and I’m truly glad we chose this Hotel. All the food and drinks were delicious. On the front desk floor, there were complimentary coffee and cold barley tea, and in the lounge area they even provided ice bars and Yakult for the next morning—everything was thoughtfully prepared. Of course, we also enjoyed the late-night soba. We had no complaints at all and had a wonderful stay.

The riverside open-air bath was closed, but we used the outdoor Onsen reached by going down 300 steps. The staircase is so narrow that only one person can pass at a time. We were told it’s open until 11:00 p.m., but we were worried about our footing at night, so we went in the evening and again in the morning. While soaking, we enjoyed the river’s flow and the mountains, listening to the sound of the water. The stairs were tough, but I truly felt glad we came. The semi-open-air bath down about 20 steps was also wonderful, with a clear view of the mountains right in front of you. The temperature was perfect for me. I didn’t expect much from the indoor bath, but it had large windows and felt very pleasant; there was a jacuzzi, a reclining bath, and a hotter pool where we could relax comfortably. Everyone at the Accommodation was very kind and welcoming. Dinner came in many small dishes. The beef and the meatballs in the hot pot were delicious. Even simple items like the beef sauce, hot-pot broth, and pickles were all excellent. The portions were just right for us as a couple. I think you need to be fairly fit to visit an outdoor Onsen that requires going down 300 steps—but I’m really glad we did. This isn’t about the Accommodation itself, but both the bus driver from Nasushiobara Station and the person at Shiobara Onsen Terminal who explained a map of Shiobara Onsen were incredibly friendly, which made our memories of this trip even better. Thank you very much!

At IKYU, it was categorized as casual, but we enjoyed a luxurious Onsen experience that felt like staying at a private villa. The Room had a spacious washroom, and the toilet being separate was also convenient. The heater in the Room was turned on in advance, so we stayed warm without needing to use the air conditioner. Various thoughtful touches were noticeable throughout, and I heard that adjustments are made regularly. It had such a pleasant atmosphere that made us wish to stay longer. Here are some points of concern: It would be helpful if spare foot mats were provided for the private bath so they can be replaced after use. The abundance of wash towels was very convenient. A single fresh flower in the Room would add charm since there were flowers in the dining area. During meal service, providing more details about local ingredients or cooking methods would be appreciated by travelers—it may require extra effort from staff but makes for enjoyable conversations while savoring meals. Having a menu list would also enhance the dining experience further.

We stayed on May 2, right in the middle of Golden Week. The traffic and bustle on the way to the Accommodation disappeared the moment we arrived—it felt like another world. We relaxed in the in-room bath to soothe our fatigue, and my wife even took a peaceful nap until dinner. Dinner, which we had been looking forward to, exceeded our expectations and left us completely satisfied. The portions and variety were excellent, and no matter how much there was, it still didn’t feel like enough with the kamado-cooked rice. (Breakfast was also outstanding.) We were able to spend our time without coming into contact with other guests. Finally, from arrival to departure, we were greeted with warm smiles throughout. Both body and mind were refreshed, making it a truly wonderful trip. We would definitely like to visit again.

We visited as a family with our older children and their friends, along with our younger child. The older kids enjoyed SUP in the sea and the sauna, while the younger one fully enjoyed the pool. Since we had several boys with big appetites, we had a BBQ dinner using ingredients we brought with us. The seasonings and cooking utensils were well stocked, so we were able to prepare and enjoy our meal without any inconvenience. All of the staff were incredibly kind, and unlike many other places there weren’t lots of small rules or restrictions. They also kindly accommodated our requests, which made our stay very comfortable.\nThe amenities were high quality (including N organic), and the hair dryer and hair care items were all from ReFa, which my older daughter and I happily used.\nIn the morning we could even see Mt. Fuji across the sea—the views were simply amazing—and our whole family had a wonderful time. The only downside was that at bedtime, on both the first and second floors, the emergency exit signs were bright and a bit dazzling, making it slightly hard to sleep. Still, everything else was so great that we would definitely love to visit again. Thank you very much!

I stayed here for a hike on Onyujima Island and to visit the Nokasayama war ruins. It was a very well-located Hotel, close to Saiki Station and the highway bus stop from Oita Airport. The ferry terminal for Onyujima Island is also about a 10-minute walk away, which was very convenient. Leaflets for nearby restaurants were available in the Hotel lobby, and the recommended place “Toritomi” had amazing chicken tataki. This time I didn’t have enough time to sightsee around Saiki Castle, so I’d like to visit Saiki again. I’ll stay here again next time.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

The Accommodation has a wonderful atmosphere and offers satisfaction that exceeds the price. At the entrance, there was a vending machine selling rare flash-frozen soba you can enjoy as if freshly made, as well as Matsumoto Sanzoku-yaki. They escorted me to my Room on the second floor and even carried my luggage. When I left, it was raining, but they lent me an umbrella and saw me off. Inside, the building has an extraordinary, getaway-like ambiance, with calming lights placed throughout the corridors and other areas. The toilets and washbasins are shared, but they are clean. There is also a large public bath with alternating hours for men and women, and if available, you can use a private bath at no extra charge. The water temperature is on the lukewarm side. Breakfast included many kinds of small side dishes, a large-nameko miso soup, and curry that was light yet flavorful; I heard it uses Indian spices. Next time, I’d like to try dinner as well.

On my first trip to Yufuin, I visited on a solo journey. Both the head lady at the front desk and the lady at the restaurant were wonderful, and I was able to spend a very comfortable time. The Room was very clean and felt warm and welcoming. I was also able to relax and fully enjoy the bath. It was a lovely Accommodation where time passed gently and with care. I’m glad I decided to come. Thank you very much.

I had a very comfortable stay. Once again, I was delighted by the warmth of all the staff. Everyone is attentive and hardworking, and your hospitality truly comes through—creating a relaxing atmosphere. Last time I was too full to try the late-night tantanmen, so this time I moved dinner earlier and adjusted my timing by singing karaoke right up until then. The tantanmen was the perfect portion and delicious. I will definitely visit again. Thank you very much for your kind care.

This was my third visit this year. I enjoyed the Japanese cuisine on my previous stay, so I chose the kaiseki course again this time. When a seasoned male staff member served our meal, he said, “You visited in May last time, didn’t you?” I was truly touched that he took the time to check (and I’m sorry—I mistakenly said I came in June). The attentive service, breathtaking views, excellent hot spring water quality, spotless changing area, and beautiful interior—this Hotel is the best for me. I hope it will always remain a calm and relaxing place.

Thank you for your hospitality. The Room was great, the Onsen was great, and the meals were outstanding! Each dish was truly memorable. Although it was far from Ise Jingu Shrine, we were really glad we stayed two nights because we could enjoy dinner twice. Our dog also loved the delicious food. Thank you very much.