전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 129페이지

Used a private Room. The minimal services made it easy and comfortable to stay without any fuss. I’d like to stay here again when I’m in the area.

After check-in, we were informed that the Onsen at the affiliated Facility was still under renovation, so we received admission tickets to a nearby hot spring Facility and were able to enjoy Aso Onsen. In the morning, we had breakfast while taking in the magnificent panoramic views of Aso—it was a truly luxurious moment. Our grandchildren were very happy as well, and we’ll be back again next year!

The Facility was clean, well-maintained, and absolutely fantastic! If you love saunas, this is a must-stay. The private sauna, available anytime, allows you to relax without worrying about others. The staff were kind and attentive! For areas of improvement, here are some suggestions: 1. Please consider adding screens to the windows. Being surrounded by nature, I wanted to enjoy the fresh air and the sound of insects even from inside the Room. However, I hesitated to open the windows since there were no screens. Although I stayed in early October when there were fewer insects, having screens would be preferable. 2. Please clean the windows. The windows were dirty with traces of dust and sand from outside. Since the Room itself was very clean, it felt like a missed opportunity! As the Room overlooks the courtyard, including the jacuzzi and BBQ terrace, attention to detail in cleaning these areas would enhance the experience. 3. The smell in the Room with the fireplace was a bit strong. This is likely due to the burning wood, so it’s understandable, but I noticed it when I first entered the Room. The main building had a lovely aroma, so perhaps some measures could be taken for the Rooms as well. Overall, I was extremely satisfied and will definitely return! This has become one of my favorite Facilities, and I look forward to seeing future improvements!

We are grateful to all of you for your kindness.

This Accommodation seems to cater to divers, but I used it as a base for a motorcycle touring trip. My Room faced the mountains, but since it was a corner Room, I could see a bit of the ocean as well. There are no restaurants or convenience stores nearby, so if you don’t include dinner, you’ll need to buy food in advance. The Room has a kettle and a refrigerator, and it seems you can also use a microwave if you ask at the front desk. The large public bath is a little small—about five people is probably the limit—but it was very clean, perhaps recently renovated. Breakfast in the restaurant was excellent—I loved being able to eat while looking out over the beach.

The Hotel’s interior and Rooms are luxurious and refined, yet the staff were friendly and approachable without feeling overly formal. The meals offered a Japanese-Western fusion, carefully prepared and pleasantly tasty. The spa features a carbonated bath and a mist sauna, and it also includes tickets to Manyo no Hana in the neighboring Facility (I didn’t go to Manyo), so there’s plenty to enjoy. The only slight disappointment was that the Room toilet was inside the bathroom. Otherwise, it was a great Hotel overall.

Because of a sudden change of plans, we made a last-minute Reservation and stayed here, and it was far more enjoyable than we expected! In the lobby right by the entrance, there was a kids’ play area, board games, and a small complimentary ice cream service—our child was thrilled. Meals were buffet-style, with a wide variety of items stylishly displayed, which made dining fun. We were especially impressed by the many dishes featuring ingredients from Ibaraki. Even though our Reservation was last-minute, they handled food allergies very carefully—for example, providing us with a detailed list—which we really appreciated. Our Room had not been renovated, so we noticed a slight musty smell and some humidity. If we stay again, we would like to reserve a renovated Room. Overall, the staff were very kind and made our stay comfortable.

Thank you very much for your hospitality the other day. I truly appreciate your kindness, including adding breakfast for us at short notice at check-in and all the other thoughtful help. Regarding an incident in the bath (likely involving an inbound guest), someone left the shower running, left foam on the floor, and kept the door to the open-air bath open. It also seemed that someone wore off with another person’s slippers, so I think it would be helpful to provide guests with a written notice at check-in explaining proper bath etiquette. (As for slippers, attaching numbered clips or clothespins could solve this.) This was an Accommodation where I would love to stay again, so I hope to visit again in the future. Thank you for your continued support.

Although it was my first stay, everything exceeded my expectations. The service was kind and made me feel comfortable. I visit the Tateshina area every year for an event, so this is an Accommodation I would like to stay at again.

Having an Onsen in the Room was wonderful. I only had breakfast, and it was a Western-style buffet similar to what you’d find at a Business Hotel. I was very satisfied with the value for money. I would like to stay again.

I have stayed here several times. At check-in, I was informed that the baths were renovated in May this year. One of the two baths has become very beautiful. Additionally, the shampoo, conditioner, and body soap are now provided by POLA. The previously slippery floor is now slip-resistant, and everything including the showers has been updated beautifully. The changing room is also spotless and lovely. I look forward to staying here again!

Despite significant delays due to heavy traffic, we were warmly welcomed. The Room and hallway were warm, allowing us to relax and enjoy a comfortable stay. Both the coffee and breakfast were delicious, and we ended up eating too much (haha). Thank you for a wonderful time.

Stayed here for the second night after spending the first night at a pension in Kurumayama. The lakeside Japanese-style room was clean and had everything we needed. The Onsen bath was truly amazing. Due to lack of prior checking, we found out that the attached restaurant was closed for dinner that evening. In the morning, we enjoyed a bakery breakfast box at a lakeside table. The bread and scones were delicious, and the honey was exceptional!

We stayed one night in a glamping tent where we could spend time with our dog. Both the night view and the sunrise were beautiful! The BBQ was delicious too! However, the front desk is unattended from 20:00 to 8:00 (phone support only for emergencies), and there was no refrigerator Facility in the tent. Since we had to leave for our next destination by 8:00, we couldn’t ask the front desk to freeze our cooler ice packs, which was disappointing. This is essential in summer, so it would have been great if the Room had a small fridge/freezer.

We stayed from 7/18 to 7/21 as a family of four: a couple and two children (6th and 3rd grade). We’ve stayed at several whole-house Accommodations before, but this one is by far the best!! This time we stayed in the Plumeria Room with a private pool, and the kids were thrilled! Whenever they had free time during our stay, they were in the pool. The kitchen was fully equipped with cooking utensils and tableware, so we cooked dinner twice during our stay (one was a BBQ) and made breakfast every day without any inconvenience. Basic seasonings such as oil, soy sauce, and salt were also provided. The large refrigerator had complimentary water and canned tea that we could drink freely, which was incredibly helpful. The Room was very spacious and stylish. The bathrooms were kept very clean, which made our stay comfortable. There were two bedrooms, two bathrooms, and two toilets, which was very convenient when we came back from the beach and everyone wanted to shower. We requested BBQ equipment rental on the morning of the day, and when we returned from going out it had been set up on the terrace. The kids loved their routine of eating meat until they got hot—and then jumping in for a swim. During our stay we even found stag beetles by the poolside about twice—our son was beyond excited! Stag beetles, shiny jewel bugs, geckos; tons of crabs and hermit crabs on the beach; plus unlimited swimming in the pool—this place is paradise for kids. If we can come back again, we definitely will!! It became an unforgettable summer memory.

The Onsen water quality was excellent. Since it was a very affordable Plan, I honestly didn’t expect much from breakfast, but it was delicious and satisfying—a well-balanced meal served in small portions. I will definitely stay again.

We stayed here with a friend couple the night before visiting Kamikochi. The Accommodation has been beautifully renovated and was very comfortable. The bath water was on the lukewarm side, but since it was summer, that worked well. Dinner sukiyaki was a little sweet, but delicious. At 4:00 a.m., a sandwich boxed breakfast had been prepared in the refrigerated locker, which helped us so much. Everywhere in Kamikochi that serves food had long lines, but thanks to the packed meal we could go without worrying about finding something to eat. We really appreciated the sandwiches, yogurt, and bottled tea. It was also great that we could leave our car here and walk to Sawando Bus Terminal. Thank you for taking care of us.

After 20 years, the bath was still great, and although meals were previously served in the Room, the food was excellent. The staff were all very pleasant. The garden remains as beautiful as it was 20 years ago. While I like the nostalgic feel of the building, a bit more renovation might be better.

Thank you very much for your flexible support. All of the staff were friendly, kind, and attentive, and we had a very comfortable stay. We were able to rent a yukata for our dog—something she rarely gets to wear—and took some adorable photos. Both dinner and breakfast offered a wide variety of dishes, and everything was delicious. Because our stay was on a tight schedule, we couldn’t go fishing this time, but our dog happily ran around in the spacious dog run, and we were very satisfied with our stay at this Accommodation. When we visit Nanyo or Shirataka again, we would definitely like to stay here again.

Robata grilling is the best!!