전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 100페이지

Even though it was affordable, it was comfortable, with great Facilities and amenities. The food was delicious, and everyone was so kind—it was truly wonderful. I absolutely had to check in about 30 minutes early, but when I explained the situation, they gladly accommodated me, which helped a lot. Also, right after check-in I went to a neighboring prefecture and wasn’t planning to return until late at night, but they were able to accommodate that as well, so I could come back without worry. Because of a chronic condition there are many foods I can’t eat, so I usually give up on Hotel breakfasts—but they carefully asked which seasonings and ingredients were safe for me and prepared a breakfast I could eat with peace of mind. I was so happy, and it was really delicious. This time I went out during dinner hours and couldn’t have dinner here, but if I have the chance to stay again next time, I’d love to try it. Also, since we had a rental car this time, free parking was very appreciated. But it’s also very close to the station, so next time I’d like to come by train and enjoy visiting different Onsen or playing in the river as well. Thank you so much for such a relaxing stay.

Booked this private villa with a sauna for a relaxing getaway with a sauna-loving friend. On the day of check-in, the entrance code was sent via email. As it was our first time, we were slightly worried if it would arrive, but everything went smoothly. The sauna is listed as suitable for up to two people, but realistically it's more comfortable for one person. Enjoyed maximum sweating with Löyly and refreshed with Yatsugatake's natural spring water! All other facilities and amenities were new and clean! Spending time freely with a close friend in such comfort is the ultimate luxury.

The Room was very clean and beautiful. It was a Room with an open-air bath, but the water flow was slow, so it took time to fill up. In winter, the water might cool down by the time it's full. Since it rained the next day, we were able to relax until just before check-out. I would love to stay again if I have another opportunity.

The Room was clean, and the front desk staff were friendly. However, the toilet and washbasin felt uncomfortably close—like in a studio apartment. That said, dinner was excellent, so overall it was a satisfying stay. The portion size, quality, and atmosphere were all great.

Although it was a short stay, the room was spacious and overall very clean, which made for a highly satisfying experience. It would be even better if the BBQ time could be extended! We had a wonderful time enjoying family togetherness. Thank you very much.

I was concerned about the view since the property is a distance from the sea, but the view was amazing. Despite the unfortunate cloudy sky and occasional rain during our stay, we were able to see a sky full of stars at night and a stunning sunrise in the morning. There were some differences from the guidebook-like booklet, but the staff kindly explained them when I contacted them on their mobile. Thank you. We stayed on the lower floor, so next time, I would like to stay on the upper floor.

The food is delicious every time, and the Room is very clean. It was a very lovely pension that seemed to overflow with the kind personality of the owner couple.

We stayed with our friend's family this time. Nestled beyond a residential area, the accommodation suddenly appeared, surrounded by beautiful nature—what a surprise! This charming accommodation is a renovated warehouse with the pleasant scent of wood. Only the walls were renovated, while everything else retained its original design. The high ceilings, stylish and lovely kitchen, an old movie projector from a vintage cinema, an impressive Nebuta scroll painting, and the serene atmosphere of the bedrooms—all were absolutely perfect. Outside, we enjoyed barbecuing amidst nature and baked bread for breakfast there as well. We also picked summer vegetables like eggplants, tomatoes, and shishito peppers to enjoy for dinner. We were even allowed to do fireworks until 8 PM and took a relaxing bath at nearby Takara Onsen before falling asleep peacefully to the sound of insects at night. Above all else, the hospitality of the owners was exceptional—they kindly explained how to use every part of the facility in detail. Once they finished explaining everything thoroughly, they left us to enjoy our stay freely as if we had this natural home all to ourselves. Thank you so much! Although I initially thought it was slightly expensive for one night’s stay, being able to spend time in such an amazing environment made it worth every penny—a truly unforgettable experience! The little kids had so much fun running around with nets in hand! They loved harvesting vegetables and exploring this traditional house—it was such a fulfilling two-day stay. We will definitely visit again someday. Thank you very much for letting us stay!

I stayed in a second-floor Room at Yamashita Ryokan Annex for three nights starting June 17, but I was surprised to find ants in the toilet on the third night. As a guest, I have serious concerns about the Ryokan’s hygiene management. Please ensure this does not happen again in the future.

It was quiet, and the staff were kind. The place was well cleaned and very tidy. Buying groceries as a family and enjoying a meal in a different living room than usual was fun. What concerned me was that the washing machine lid seemed to have poor contact, so it wouldn’t go through to the spin cycle, and the living room air conditioner remote had dead batteries.

It was a very clean and wonderful place! They also prepared everything for the BBQ, so we had a great time. Thank you!

The interior is pension-style, and the guest rooms are Japanese-style with futons. Both dinner and breakfast are self-service with rice and miso soup, and the food is delicious. Enjoy a view of Lake Inawashiro from the balcony. It was such a comfortable accommodation.

Thank you for providing so many amenities and little items to enjoy during free time, and for your thoughtful attention to every detail! I love nature, which made it an even more wonderful Accommodation. Thank you very much!

Kurokawa Onsen is quite expensive due to inbound tourism, so if you're just looking for a place to sleep, this property should suffice. You can enjoy the atmosphere of the onsen by going on an onsen tour. As others have mentioned, the stairs are steep, but it's manageable if you have little luggage. If you borrow the bath, it seems to be shower-only, so I highly recommend the Kurokawa Onsen tour. Also, the onsen recommended by the owner was great! The owner's personality was as good as other reviews have mentioned. I didn't use the bath at the stays, so I can't evaluate it.

Considering the Facilities and the price, I was very satisfied.

Stayed on the last day of Obon, 8/16. It was over 36°C in the lower areas that day, but thanks to the shade from the trees, it felt much cooler, and we were able to stay in the cottage without air conditioning. I was slightly worried due to reviews mentioning musty bedding, but there was no such issue, and we had a very comfortable stay. The next day, my daughter seemed to have lost her binoculars while playing mini-golf. When I inquired later, one of the staff members kindly searched around the mini-golf parking lot, benches, and course despite the heat. Although they couldn’t find it at that time, they later discovered it on another day at a further part of the course and contacted us by matching our memory with their accommodation records. My daughter cherished those binoculars for birdwatching and was thrilled when they were found. A big thank you to both the staff member who searched for them in such hot weather and those who eventually found them! Truly impressive service from PICA—your staff is top-notch! We will definitely visit again!

Since I made the Reservation at the last minute, I stayed just for an overnight stop. There was an issue at the front desk because my Reservation wasn’t on the list, but I was later told it had been found. It seemed to be a Ryokan that used to be a former public lodge. The Room size and bath size were just right, and the kids were happy. Despite the hiccup, the proprietress was friendly and easy to talk to, so we had a comfortable stay. I was concerned there wasn’t a hair dryer in the bath area, but one is available to borrow, so it wasn’t a problem. The view of Mt. Fuji from the window was absolutely beautiful. It was only one night, but it was a fun trip. Thank you very much.

We stayed as a group of 9, including 6 adults and 3 children. The Facility is a bit old, but we had a comfortable stay. We apologize for the children running around and being noisy... The host was very kind. The sauna → outdoor air bath → jacuzzi combination was very relaxing. The homemade bread at breakfast was delicious. I heard they also offer day-use sauna services, so I’d love to visit again during a touring trip!

This is my third time staying here, and the location is excellent, the place is clean, and the service was outstanding. Thank you very much. I look forward to staying here again.