전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 10페이지

First of all, the meals were outstanding. I’ve had enohara fish before, but this was the most delicious I’ve ever tasted! They paid close attention to how we were doing during the meal, and the timing of each next dish was perfect. Everyone on the staff greeted us with smiles throughout our stay, which made us feel very comfortable. Thank you very much. We’d love to visit again in a different season.

I heard this is the oldest property in Reggina. The building did feel a bit dated, but it was kept very clean. The bedding was comfortable and I slept well. The staff were especially wonderful. Reggina is consistently pet-first, which made us feel at ease. Both dinner and breakfast were Japanese-style and very delicious.

Everything about the Accommodation—the Room, the meals, and the staff—was excellent and very satisfying. In particular, I was soothed by the soft, gentle waters of Sujiyu Onsen. The bath in the Room was wonderful, and I was able to relax and take my time.

The building and Rooms are certainly old, but the view from the lobby, the delicious meals made with care using local ingredients, the hot Onsen, and above all, the pleasant hospitality of the staff made our stay very comfortable. Thank you for taking such good care of us. I would like to visit again during the autumn foliage season.

Thank you very much for your hospitality. My spouse and I were able to enjoy the private family bath together many times, and it became a wonderful memory for us. We are truly grateful to everyone at the Accommodation for your warm and dedicated service. We were very concerned to hear about the major earthquake that occurred shortly afterward. We will continue to support you, and we hope to visit again.

Two adults and our child (5 years old) stayed for one night, and it was our first glamping experience. We were all thrilled the moment we saw the breathtaking view from the Room. With so many activities provided, plus relaxing moments like reading in the Room and making coffee, we enjoyed every minute from arrival to check-out without missing a thing. For dinner, they arranged a fun cooking experience with our attendant and our little “chef,” which made everything taste even better than usual. All of the attendants kindly accommodated last-minute requests and interacted naturally with our child, so we were able to stay very comfortably. Thank you so much for such a truly memorable time. (Our child did catch their foot on furniture corners and near the entrance door threshold, but perhaps that’s part of an authentic camping experience—not everything being overly padded or protected. The Room was wonderful, letting us feel the changing expressions of the mountains up close.)

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

First of all, the cleanliness of the Hotel’s Rooms and other Facilities was very, very good. I stayed for three nights and treated myself by taking an Obon holiday at this Hotel. It was an Obon holiday filled with gratitude for the food and all the staff. The Onsen was also wonderful, and I felt genuine care in every detail, including the free ice pops after bathing. Thank you for such a wonderful trip with my dog. I will come again, and I look forward to staying with you then as well.

I have no complaints about the Ryokan. I was surprised to be able to enjoy red snow crab even in summer. The in-Room dining service was also excellent. Just one point: the sweet shrimp at dinner was outstanding, but the Ryokan I stayed at the next day in Amanohashidate was better in terms of the sweetness of its miso (probably just by chance...). I would definitely like to visit in winter.

My first time at Zao Onsen. I love sulfur springs, and I thoroughly enjoyed both the indoor bath and the open-air bath. It was lightly raining, but they had a hat-like cover (like what Jizo statues wear) available so my head wouldn’t get wet. Thanks to that, I was able to relax in the open-air bath as well.\nThe meals were also excellent—Yamagata beef and all the other dishes were delicious. The rice was Tsuyahime, making for a high-quality dinner with local ingredients.\nThanks to the staff’s warm smiles and attentive service, I had a wonderful time.

Thank you for taking care of us during the event at Stella Theater. The staff were incredibly attentive, the food was delicious, and everything was simply outstanding.

It was a wonderful, very comfortable Accommodation. The Room layout and atmosphere were excellent, and simply gazing at the forest view from the window was soothing—I lost track of time. The in-room Onsen was easy to use, and the water temperature was perfect whenever I bathed. The staff who assisted us were also wonderful. The meals were delicious, and the portions were just right. I would love to stay again in a different season.

First, we would like to express our gratitude for the warm hospitality of the Accommodation. Thank you for your thoughtful care in even the smallest details. This was our first trip to Okayama Prefecture, and thanks to all the staff, we were able to enjoy a comfortable Onsen getaway. We now have one more Ryokan we would love to visit again. Thank you very much.

I stayed here on a solo trip as a treat for myself. From the moment I arrived, I was comforted by the staff’s warm and attentive hospitality. The meals were packed with fresh vegetables, with generous portions—I was completely satisfied. On top of that, the all-you-can-drink option, pre-dinner snacks, and dessert service made it a truly pampering stay. I was so full after dinner that I unfortunately couldn’t eat dessert, but next time I’d like to plan my appetite better so I can enjoy it. Even when we drove past the Hotel on our way out, the staff waved to me with big smiles, and it left me feeling warmly happy—almost to tears. Next time I’ll come with my family. Thank you for such a wonderful time.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

This is my favorite Hotel, which I visit about twice a year. You can relax and unwind surrounded by nature. At night, if the sky is clear, you can see countless stars from the parking lot. The Onsen also has an open-air bath, and it was wonderfully relaxing. Meals are served buffet-style, and dinner in particular features many local ingredients. I enjoyed freshly prepared roast beef and tempura. The cold noodles were also delicious; I asked where they were sold and stopped by on the way home to buy some. For breakfast, I especially loved the yogurt—when I learned it was from a farm in Iwate, I visited there as well. Although our Room was assigned for us, it was spacious, which was great since we had a lot of luggage this time. Overall, it exceeded my expectations for the price.

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

I stayed here on a solo trip. It is a small Accommodation, but every detail is thoughtfully cared for, and I had a very comfortable stay. Ikebana arrangements were displayed throughout wherever my eyes fell, and I could really feel the Accommodation’s hospitality. The meals—especially the vegetables—were delicious, and since they were served in my Room, I was able to enjoy them at a relaxed pace. I left the Accommodation sincerely thinking, “I want to stay here again!” Thank you very much.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

We stayed with our 3-year-old and our 2-month-old baby. We chose this Accommodation because the Room has a private open-air bath, and in-room dining—now quite rare—meant we could relax even with small children. About two days before our stay, we received a confirmation call and were grateful for the details about the Shuttle Service pickup location. When we told them our children’s ages, they kindly said, “We’ll make sure your Room is thoroughly cleaned.” The Facility felt a bit dated, but the Room was very clean. Everyone at the Ryokan wore hakama, which looked wonderful. Since we arrived with children, they guided us to our Room first, and being able to complete check-in in the Room was also a big plus. We were welcomed with matcha tea and warabi mochi, which helped us unwind after traveling. With only eight guest Rooms, it was very quiet throughout our stay—comfortable like having a private villa. They had already laid out futons so our child could lie down anytime, and they spoke warmly to our older child by name—thoughtful service that really stood out. Every in-room dining dish was delicious, especially the fish dishes. The private open-air bath attached to the guest Room had a lovely hinoki aroma. It rained on arrival day, but the next morning we enjoyed a bath while looking out at the sea. There is also a reservable open-air bath on the rooftop; after putting the kids to sleep, my spouse and I took turns using it. We even enjoyed stargazing at night—such a special memory. Thanks to all of their thoughtful care, this became an unforgettable family trip. We would love to stay again when we visit Izu. Thank you very much!