전국 × 딤섬을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

This Hotel is surrounded by lush greenery and has a very calm, relaxing atmosphere. Time seemed to pass more slowly, and I was able to unwind and forget about everyday life. The staff’s hospitality was exceptional, and their warm welcome left a lasting impression. I would definitely like to stay here again. Hearing healing music from inside the pool felt truly mystical—it was a first-time experience unlike anything I’ve had before. It perfectly matched the Hotel’s ambiance, and I had a wonderful time.

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

We stayed as a family of three. From check-in onward, the explanations and guidance were excellent, and the service was wonderful. We planned to use the parking lot, but we were told it was not available after check-out, and they kindly directed us to a nearby Chinatown parking lot. The breakfast buffet had a wide variety of options, and there were welcome drinks and alcohol as well—everything was thoughtfully provided. It’s a Hotel we would like to stay at again if we have the chance. Thank you very much.

Hotel New Grand is irresistible for lovers of classic Hotels—everywhere inside feels like a scene from a movie. Please, please don’t do a full renovation and turn it into a modern Hotel; keep this irreplaceable space as it is with careful refurbishments. Dinner and breakfast at Normandy were, needless to say, delicious, and the wine went down easily too. I also enjoyed an elegant time at the bar, and the seaside walk afterward became a cherished memory. The staff’s courteous service was wonderful, and no matter how busy it was, time seemed to flow at an unhurried pace. It reminded me once again that the Hotel staff’s love for—and pride in—the Hotel is what creates this atmosphere.

We stayed with my son’s family—six of us in two Rooms. There was a free shaved-ice service in the arrival lobby, which delighted the kids. The Room was spacious and comfortable. The only drawback was that we couldn’t adjust the air-conditioning temperature very well, but everything else was fine. The large Onsen public bath was also spacious, and we were able to relax and enjoy the Onsen. It may have been a circulated bath, as there was a slight chlorine smell, but there was also a sauna and we had a pleasant stay. Both dinner and breakfast were buffet-style for the first time in a while. Dinner offered all-you-can-eat sushi, sashimi, sukiyaki, steak, and more; breakfast was also very tasty, including local ingredients. I think this is a great Ryokan where three generations can enjoy themselves and everyone can be satisfied.

I had a wonderful stay. I accidentally arrived at Glover Garden, so I called the Hotel and they kindly helped me. When I entered, they greeted me very politely: “Were you the one who called earlier? We’ve been waiting for you—you arrived sooner than we expected.” After that, every staff member continued to treat me with warm hospitality. That alone made me feel glad I chose this Hotel. In the lobby there are two counters—one open until 10:30 p.m. and another available all day—where you can enjoy as many drinks and snacks as you like. Since I arrived late, I do regret not getting there earlier so I could have tried more from the limited-time counter. The braised pork and chocolate were delicious; there was plenty of braised pork left, so if I hadn’t eaten too much at my dinner gathering, I could have finished it all… maybe next time. Still, the all-day counter was more than enough to enjoy. The lounge also has a great selection of books, so I stayed up a bit reading while enjoying tea and sweets from the all-day counter. It was such a relaxing time. Breakfast in a steamer basket was comforting and delicious as well—the yuzu miso was especially amazing. They also had loquat and mandarin drinks. I expected them to be sweet, but they tasted properly like tea with just a subtle hint of flavor. Personally (with my sweet tooth), the mandarin juice added to the all-day counter in the morning was particularly tasty. There is no Onsen (as expected), and while this is clear if you check in advance, toothbrushes are not provided for sustainability reasons. However, there’s a convenience store about 50 meters away from the Hotel, so it wasn’t inconvenient at all. I’ll definitely come again! Thank you very much for such a wonderful time.

As always, I soak in the spacious public bath, head back to my Room, hit the sauna like I always do, take a cold shower, and then slip into the Onsen in my Room. It’s the classic routine I’ve repeated many times whenever I stay at Sennentei. At dinner, I take a big gulp from a frosty mug—absolutely irresistible. Both dinner and breakfast are delicious, with all kinds of local specialties to enjoy. Tottori is truly a great place to spend a holiday, and Sennentei is especially relaxing even by Tottori standards. In May, stocking up on Ohara tomatoes on the way home—and in late August, buying plenty of Nijisseiki pears—is another one of my usual traditions.

I had always remembered that my late mother stayed here about 35 years ago and said it was a wonderful Hotel, so I decided to stay this time. We originally made a Reservation for two Rooms for six people across three generations, but one person couldn’t come due to work, and then two days before our stay my father and brother (in a separate household) came down with fevers from colds. In the end, our group was reduced by half, but despite the repeated changes, you handled everything very kindly and thoughtfully. Thank you. We arrived at 11:30 after checkout time and planned to park our car first and go sightseeing in Matsushima by the Hotel shuttle bus. However, your staff told us we could complete check-in procedures in advance, and when we returned they arranged it so we could simply pick up the key at a separate counter and go straight to our Room. This helped us avoid crowds and was truly appreciated. Because I have difficulty walking, I requested an ocean-side Japanese-Western style Room. The view was excellent, the Room was very comfortable, and the air conditioning was just right. We could see the sunrise directly in front of us. For dinner we chose the seafood buffet; there were many kinds of sashimi and grilled items, each dish was high quality—it was outstanding. We thoroughly enjoyed it. At breakfast as well, they cooked items like cheese omelets individually on the spot for each guest. The food exceeded our expectations! As for the baths, there were no issues at all. At sunrise time, watching the sun rise over Matsushima Bay right in front of the open-air bath moved me deeply. For someone like me with limited mobility, getting around was easy—the layout made sense and walking distances were reasonable—so it wasn’t physically taxing. It helped me truly understand why my mother, who had limited use of her hands and feet due to a similar condition, said this Hotel was so good. With check-in at 14:00 and checkout at 11:00, being able to relax without rushing is another great point. The staff service; the view from the Room; amenities; meals; baths—everything made this an excellent Hotel. When I come to Matsushima again, I sincerely want to stay at Taikanso again! Since expectations are high now that I know how good it is firsthand next time I'd like a Multiple Night Stay so I can enjoy other meals as well. Thank you very much for taking care of us.

The staff were kind and attentive, and I was able to enjoy a comfortable stay.

I stay here every year when I’m in town for work. The food is delicious, and the staff are always welcoming, so I keep coming back every time. I look forward to staying again next time. (I’ll be sure to visit even when it’s not for work!)

The parking attendant was kind and courteous. When I entered the Hotel, the lobby was lovely, and the front desk staff greeted me with a smile and provided polite service. The Room lighting was too dim, so I would have liked it to be a bit brighter. I ordered Chinese food via room service, and everything was delicious. Thank you very much.

The Room is new, spacious, and clean. I had a very comfortable stay. The welcome drink included beer, which was delicious. I would like to stay here again next time.

Surrounded by mountains, this Hotel is quiet and offers a relaxing, unhurried stay. At the front desk, you can borrow items such as soccer balls and badminton equipment. In summer, the indoor pool is also available, making it a comfortable choice for families with children to enjoy with peace of mind. The buffet felt slightly limited in variety, but everything tasted great and I went back for seconds several times. Depending on the season, there are also dishes featuring crab or abalone, giving the impression that guests of all ages can enjoy it. One small point to note is the shop: while there is a wide selection of souvenirs, there are fewer options for snacks and alcohol. You may want to buy those in advance at a convenience store or supermarket on the way. Also, because the building uses centralized air conditioning, there are no individual air conditioners in each Room. If you are sensitive to temperature changes, bringing lighter or warmer clothing may help you stay more comfortable.

I heard that a new Club Floor had been introduced, so I stayed here for the first time. As this is a traditional Hotel in a prime Shinsaibashi location, I didn’t expect much in terms of the Room furnishings, but everything—including the bathroom—had been fully renovated and was extremely comfortable. In particular, enjoying the Osaka cityscape from the long bench by the window or from the generously sized bed felt truly luxurious. The bathroom was also spacious, with plenty of room to fully enjoy both the shower and bathtub. The amenities were especially outstanding—truly top class! Personally, I found the Club Lounge service to be excellent. You can really feel their commitment to food and beverage service; both tea time and cocktail time offerings were genuinely Hotel quality. The staff were friendly in a very Osaka-like way, making it an exceptionally relaxing and welcoming experience. A wonderful Hotel that I would definitely love to visit again.

The service, rooms, and meals—everything about this Hotel was wonderful. The lounge was even more comfortable than expected, and I would love to stay again. All the food was delicious, but the only disappointment was the okonomiyaki. There was also a great variety of drinks, including plenty of alcoholic options. I couldn’t make it during afternoon tea due to other plans, so I’d definitely like to try it next time.

This was a wonderful Hotel with great taste felt in every detail, and it made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe the fatigue of traveling. For breakfast, we had the Gymnasium Breakfast, and every item was a special menu that felt gentle on the body. The freshly pressed apple juice was also unbelievably delicious. We also enjoyed lunch at the Italian restaurant, and thanks to the staff’s warm kindness, my daughter and I had a truly pleasant time together. I would definitely recommend lunch at the Italian restaurant as well. I bought chocolates as souvenirs, and even after returning home, I continued to savor the wonderful memories of our time at Bulgari Hotel. I would love to stay again.

We stayed here as a couple in August. It was very reasonably priced, yet everything was excellent overall. The meal included wagyu beef grilled on a ceramic plate, and even if it was cooked a bit too long, it was still very tender. The other dishes were also delicious. The portions were generous, and we were completely satisfied with both dinner and breakfast. The staff were friendly, and the building was clean. We’d love to use the bath again. If we have the chance, we would definitely stay again, and we would recommend it to others as well.

The large public bath on the 14th floor was great. Both the male and female staff at the bath reception were kind and helpful. The woman at the breakfast venue on the 1st floor was calm, kind, and helped with serving the food. The dishes were all healthy and very good. The woman who assisted me at check-in was also kind and helpful.

Thank you very much for your hospitality the other day; we had a very comfortable stay. Thank you for preparing a congratulatory card in the Room to celebrate my child’s acceptance. It was an unexpected surprise, and they were truly delighted and still have it proudly displayed. With sincere appreciation for your thoughtful kindness, we are considering visiting again at the end of the fiscal year. We look forward to staying with you again.

Hotel Okura Kobe has the dignified charm of a long-established Hotel, and everything—from the outstanding staff to the excellent dining—made for unforgettable travel memories. In particular, it was truly pleasant that the staff greeted us warmly every time we came and went. Although it is a first-class Hotel, perhaps thanks to Kobe being such a tourist-friendly city, we were grateful for the strong value for money and reasonable pricing that never felt overly expensive. I would like to make this my regular Accommodation whenever I visit Kobe in the future. I usually choose Okura properties when they offer good value depending on the dates and city, but even so, The Okura Tokyo has become quite expensive. In that respect, this stay in Kobe was genuinely satisfying.