전국 × 아이스크림 무제한 숙소고객 서비스 평가가 높은 호텔·료칸

It’s a bit far from Tokyo, but I’m truly glad we stayed here! The property was very clean, and the lounge had plenty of drinks—my excitement started the moment we arrived. For dinner, we ordered horse sashimi and a three-sake tasting set separately, and it was amazing. Highly recommended. Breakfast was also delicious across the board. The Onsen was relaxing since it was always empty whenever we went (not just the private one), and we were also able to use the baths at a larger affiliated Hotel, which made us very satisfied. The Room was comfortable, and I slept soundly. Above all, the warm hospitality from all the staff made us feel at ease. We’ll definitely be back again. Thank you for taking such great care of us.

I found this Accommodation while looking for a place with great food and made a Reservation. Both dinner and breakfast were excellent, and we were very satisfied! It also has great access to the two shrines and one temple, and with checkout at 12:00, we could take our time—being able to go out after breakfast and come back was especially convenient. We would love to stay here again when we visit Nikko. Thank you very much.

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

Thank you for upgrading us to a Room with a sauna, which made our stay very comfortable. The Room was clean and we were able to relax at ease. The staff were also kind and attentive, which we truly appreciated. However, it was disappointing that the drainage in the private bath was clogged and water had pooled. Other than that, everything was wonderful, and it is an Accommodation we would like to stay at again. Thank you for a lovely time.

I stayed for a total of two nights and was able to work comfortably. There was a desk and chair, and the chair was comfortable to sit in. From noon, there was a time when I could enjoy sweets, tea, coffee, and more, and from the evening there was a time when I could enjoy alcohol and snacks—making for a pleasant change of pace between work sessions.

I stayed here for the first time last year and it was wonderful, so this year I stayed for two nights. This is a very comfortable Hotel, with spotless Rooms, high-quality meals, and excellent Facilities. As it’s truly all-inclusive, I was able to spend three days without opening my wallet at all. Whenever the food or snacks started to run low, they were replenished immediately—the staff’s attentiveness is outstanding. I also saw the manager throughout all three days; it made me wonder when they ever rest, as they were working alongside the staff like everyone else. Every time I visit, I’m impressed by the hospitality of the staff at Imaisou. Thank you very much. I would love to visit again next year!

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

Both the interior and exterior are new, clean, and functional. The parking lot is spacious, making it easy to park. The beer and sake after a bath were excellent. I tried four types of sake, and all of them were delicious. All the meals were delicious as well—the Tamba black soybean tempura was outstanding. They also had everything I wanted to drink—beer, sake, wine, and shochu—so I ended up drinking a little too much.

This was our first time staying with our Toy Poodle. The amenities, dog run, and photo spots were irresistible for dog lovers. Everything was clean, and there were no unpleasant odors. Above all, the Hotel staff were kind. With their pleasant greetings and helpful support when we needed it, the atmosphere was wonderful, and we would definitely like to stay again.

All the staff were cheerful and kind, making our trip even more enjoyable. The Hotel was a little hard to find, but the Facility was more than sufficient for pets. In the morning, we enjoyed walking down the stairs from the dog run to Lake Hamana—it felt wonderful. We also thoroughly enjoyed an excellent full-course meal. As for the Room, it was unnecessarily spacious for us as a couple, so next time we may choose a smaller Room. In such an elegant setting, sipping complimentary sparkling wine alone in the lounge in the evening while looking out at Lake Hamana and the sunset was pure bliss. This is a Hotel we would definitely love to visit again.

The hospitality was outstanding. From check-in to check-out, the staff were consistently attentive. Especially at checkout, they even wiped the car windows. It had rained the night before, so the windows may have been dirty, but this was the first time anyone has ever done that for me—I was truly impressed. Both the quality and quantity of the meals were very satisfying. Dinner featured a duck hot pot as the main dish, along with plenty of extras such as sashimi and Kasumi crab (benizuwai crab). Everything was delicious. If I had to mention anything, it would be that the Ryokan’s bath is small and it’s a bit away from the center of town. Personally, I enjoyed walking around while exploring and visiting different public baths, and they also said they could drive guests there upon request. As for the small bath at the Ryokan, I think it works well if you make use of the public baths too while still enjoying what’s available on-site. I would definitely like to stay again. Thank you very much for everything.

After arriving, we relaxed in the lounge with drinks and snacks. For dogs, amazake and ice cream are provided. The meals were delicious, and the sashimi was especially fresh. Drinks are all-you-can-drink, so you can enjoy plenty. The Room was clean and very nice, but the air conditioner airflow blew directly toward our faces, so we adjusted our position to make it more comfortable. We were able to spend a very relaxing holiday.

Once again, I stayed at Dormy Inn. A Hotel with reliable Onsen and meals. I would love to stay here again if I have the chance. Thank you very much.

It was the best stay. The hospitality was better than any Hotel I have stayed at, and the staff were truly wonderful. We enjoyed hearing various stories during the Shuttle Service ride. We were completely satisfied with everything—the Room, amenities, and minibar. The view from the Room was absolutely breathtaking, and we were able to spend a truly happy day. Of course, the food was also very satisfying. The main dishes—venison and sweetfish—were incredibly delicious and made us want to come back again.

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

I came here with a friend to relax and unwind in the natural hot spring water. This time we chose a more budget-friendly stay, so we skipped dinner. The Facility has a traditional Japanese design with great atmosphere, and it was truly calming. The hallways are covered with tatami mats, so it felt nice to walk around barefoot. The bath was incredibly relaxing—excellent. I was also able to fully unwind in the lobby. The onsen eggs were delicious, and breakfast was great as well. The Room had beds, so I could relax comfortably. One thing I didn’t expect was how few places there are to eat around the Accommodation. Many restaurants were closed on their regular days off, so finding somewhere for dinner took some effort. Also, when I misplaced something, their courteous support really helped. Every staff member greeted us with a smile and spoke politely—perfect service overall. Highly recommended.

A clean Room and a spacious large public bath. The breakfast was delicious and enjoyable as well. I only regret that I arrived early, so I could have relaxed more.

Despite my many requests, you handled everything very well. Thank you very much.

I stayed for two nights to attend a concert at Ecopa (one night was booked through another site). Everyone at the front desk was kind and courteous, and I truly appreciated how supportive they were. The late-night noodles, several kinds of ice cream and dairy drinks, and the breakfast were better than I expected. (Even late at night, the staff serving the noodles greeted me with a warm smile and attentive service.) Breakfast was more than sufficient for a Business Hotel—small side dishes, egg dishes, fried shrimp, and fried chicken were all great. I was also surprised by the wide variety of dressings and sauces. Although my Plan did not include breakfast, I ended up adding it on both days. Just one thing: the Room had been renovated and was very clean, but the shower and toilet seemed older, with some mold that couldn’t be fully removed. I think it would be even better if those areas were renovated as well. I had a wonderful stay and would love to visit again. Thank you very much.

I love this Accommodation so much that I stay almost every month. This month, I stayed as a birthday treat for myself. I am always impressed by the wonderful hospitality from the front desk and dining staff. Thank you for celebrating my birthday and for the message card and celebratory plate! Next time, I will visit with my husband for our wedding anniversary. Thank you in advance.