전국 × 크루아상을 즐길 수 있는 숙소시설・설비의 평가가 높은 호텔·료칸

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

Once again, we had a wonderful stay. The room and meals were excellent, of course, but what stayed with us most was the warm kindness of all the staff. On our last day, my husband unexpectedly fell at the gym. Thankfully it was nothing serious, but we truly appreciated all the care and consideration you showed us. At check-out, the Hotel kindly arranged a car to take us to Tokyo Station. After getting out and starting to walk toward the station, I casually looked back and saw that the car had not driven away right away—it remained there quietly seeing us off. I was deeply moved by that warmth and by how much you valued your guests until the very end. We would love to stay again. Thank you very much.

I stayed one night in a Superior Room. At 43 m², it was spacious and very relaxing. The bed and pillows were comfortable and made for a great night’s sleep. I also enjoyed unwinding in the Room bath with the Hotel’s bath salts. I had both dinner and breakfast at “Tateru Yoshino.” Dinner was a full-course French meal, and it was delicious again this time. Breakfast was quiet and leisurely, which I really liked. The Hotel’s signature curry was excellent. Once again, I had a relaxing stay and was very satisfied.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

As a car and racing enthusiast, I love the details of this Hotel. The weather wasn’t great this time, but I was glad I could still see Mt. Fuji from my Room. I always choose the “view assigned by the Hotel,” and you can enjoy it no matter which side you get. This time again, we had dinner at Robata Oyama, and it was delicious—we were very satisfied. I also really like the breakfast.

I was worried about the heat, but the temperature dropped at just the right time, making for a very pleasant stay. There was no mention of it at check-in, but it seems our Room was upgraded, and I was truly impressed by how spacious and beautiful it was. The afternoon tea and breakfast were also excellent, and we were very satisfied. All of the staff were extremely kind, so we could stay comfortably. I definitely want to stay here again. Thank you for taking care of us for two days. Thank you very much.

I chose this place to treat my mother to the Summit Dinner Course for her birthday. Everything was outstanding—the beautiful presentation and the taste! The view from the Room on the 3rd floor and from the bath was also wonderful. Since we had an elderly family member with us, we really appreciated the thoughtful touches, such as a non-slip mat in the tub and a chair. We were extremely satisfied, and our whole family had a truly happy time. Thank you so much!

We stayed here for a marriage proposal. When I contacted the staff in advance about arranging a surprise, they kindly accommodated my request, allowing me to create the ideal proposal. We booked a Plan that included access to the Gold Lounge, and every meal was absolutely delicious. Thoughtful touches were evident throughout our stay, making it the most luxurious and memorable experience of my life.

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The service was very attentive, and since we arrived 30 minutes before our scheduled meal time, they kindly allowed us to delay it. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody played on a music box, a small flower basket, and even celebratory bite-sized sekihan (red bean rice) and sweets—it truly moved me.

This auberge is well known as an Accommodation serving outstanding fish-focused cuisine. The owner couple are genuinely kind, and you may find it hard to leave. As an auberge, it’s not the place to expect luxurious Room amenities, but they provide a clean and comfortable space. I reduced the bath rating by one star because the private bath is no longer an Onsen, but considering how satisfying the meals are, it more than makes up for it. Dinner is excellent, making full use of high-quality ingredients, but breakfast is equally impressive—be sure to take your time and enjoy it.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

This was my first stay, and I was completely satisfied with everything—the Room, spa treatments, baths, and meals! Since it’s all-inclusive, there were complimentary drink services in various areas, and it was wonderful to enjoy the café while soaking in the footbath. The amenities were well stocked, and perhaps because it was a weekday, the baths were almost private so I could relax at my own pace. There’s also a gym, making it an ideal Hotel stay. I’d love to stay again.

The meals were delicious, and we stayed at a new Hotel at an affordable price.

This is a very quiet and wonderful Hotel. I have stayed at many Hotels in this area, and despite the frequent crowds from weddings and heavy foot traffic, everything from arrival to check-out was smooth, calm, and extremely comfortable. The room was excellent—spacious enough, well-equipped (including amenities), and very clean. It is also conveniently located right by Nagatacho Station on the subway. The meals were delicious as well; both breakfast and lunch were thoughtfully accommodated in various ways. This is a truly outstanding hidden gem in the city center.

I stayed for one night, and it was a wonderful Hotel from start to finish. The Room uses a PIN code system with no key, so it was very convenient to go out without having to carry a key around. In the evening, alcoholic drinks were all-you-can-drink (free). It was a shame the large public bath didn’t have an open-air bath, but it was clean and the alkaline Onsen water was excellent. Breakfast offered a great selection of both Japanese and Western dishes, and I was very satisfied. I was also impressed by the thoughtful services—being able to choose your pillow, and free coffee and drinks available at all times. What makes this Hotel stand out is how they thoroughly reduce operating costs within what guests can reasonably accept—such as shortening breakfast hours to about two hours, asking guests to help with tidying up, using PIN codes instead of keys, and not handing out unnecessary amenities—and then use those savings to enhance guest services like free drinks and alcohol overall. I felt this approach significantly increases satisfaction. I admired how well they strike that perfect balance where you feel like thinking, “They do so much for us—so we can do this much in return.” I would definitely like to stay again.

It was the best stay. The hospitality was better than any Hotel I have stayed at, and the staff were truly wonderful. We enjoyed hearing various stories during the Shuttle Service ride. We were completely satisfied with everything—the Room, amenities, and minibar. The view from the Room was absolutely breathtaking, and we were able to spend a truly happy day. Of course, the food was also very satisfying. The main dishes—venison and sweetfish—were incredibly delicious and made us want to come back again.

I booked Hotel Chinzanso Tokyo, where you can enjoy the sea of clouds, to celebrate my wife’s birthday. What surprised me first was that I had requested a birthday message plate at “Il Teatro,” the Italian restaurant we reserved for dinner, and the Hotel coordinated everything wonderfully—at check-in, they presented my wife with a handwritten birthday message card from the staff. Honestly, I was truly moved by their hospitality. As an IKYU Diamond member, we received a Room upgrade, and they also suggested switching to a suite (for an additional fee). The upgraded garden-view Room was spacious with an excellent view—we were completely satisfied. The sea of clouds was incredibly magical; it looked different depending on the time, and no matter how many times we watched it, we never got tired of it. Service at “Il Teatro” was also outstanding, and we had a memorable birthday dinner at a window-side table overlooking the garden. The food was delicious, and the recommended Chardonnay was exceptional—exactly my kind of white wine. After that, we went to the bar for cocktails and returned to our Room, but we were having such a great time talking that we ended up missing the final grand sea of clouds show. While talking with my wife about making Hotel Chinzanso Tokyo our annual birthday tradition, we promised each other: “Next year let’s dine in the private room used for Hanzawa Naoki filming—and this time we’ll definitely watch the grand sea of clouds at night from our Room.” It became a wonderful memory that will stay with us. Thank you very much! We will visit again!