전국 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 53페이지

The exclusive all-you-can-drink lounge for Stays guests and the service allowing you to take desserts and drinks to your Room after dinner were much appreciated. Dinner was well thought out, with a perfect balance between the course and semi-buffet, and the tuna sushi was delicious, leading me to have seconds multiple times. The effort put into various services throughout the Facility was evident, making the experience very pleasant. The Onsen was not too hot, just right for me, allowing me to enjoy long soaks multiple times.

Tucked away a little off the prefectural road, this Accommodation is quietly situated—and truly wonderful. With only a small number of guest Rooms, they seem to focus on attentive hospitality. The meals were outstanding at both dinner and breakfast—so generous you’ll wonder if it’s really okay to eat that much. The price is a bit on the high side, but the value for money is excellent; everything was carefully prepared and genuinely delicious. We stayed as a couple, and the Room was quiet, spacious, and spotless. The Onsen was also fantastic and incredibly relaxing. The open-air bath is wide and spacious, and you can stretch out on a reclining chair in front of nature with nothing on—an amazing refresh that lets you forget everyday life for a while. There was complimentary summer mandarin juice at both the front desk and the large public bath area, and it was delicious too. Our Room had a semi-open-air bath, but that one felt fairly standard. I’m very disappointed that I slept in and missed going to the morning public bath. I’d love to stay again—the staff’s sincerity really came through.

It was comfortable and pleasant.

I’ve stayed here many times! The meals are delicious, and it’s right in front of the slopes—very convenient for skiing and snowboarding. The staff are courteous, and everything is kept very clean. It was great to be able to start skiing early on Sundays and public holidays. I’d love to come again. Thank you!

We stayed here during our visit to Saitama Children's Zoo with our 2-year-old son. Although we checked in much later than planned, the staff provided a very accommodating response over the phone. Upon arrival, we were warmly welcomed at both the parking lot entrance and the hotel entrance, which was especially touching given the harsh cold weather. The onsen in the annex had its outdoor bath closed due to freezing conditions, but the indoor bath had excellent water quality. The washing area felt slightly chilly though. I took my son to enjoy the panoramic bath on the 12th floor of the hotel, where baby soap was thoughtfully provided—this was incredibly helpful! The room was clean and well-maintained; we had requested a Hollywood twin bed setup in advance, and they kindly accommodated this request as well. The hospitality truly stood out as exceptional! While I felt that breakfast could use some improvement, considering its cost-performance ratio and overall experience, it was a very pleasant stay. Thank you so much!

I stayed here for the first time for a live show near the Hotel. It was close to the station, very clean, and I appreciated the tasty drinks and the cute breakfast bread. With a 12:00 check-out, I was able to relax. However, it would be helpful to have notices in the Room about things like not being able to use the hair dryer in the washroom and the breakfast bread hours. The staff were warm and made me feel at ease. I’d like to stay here again when traveling for another live show.

The staff were all very polite and kind, which was amazing! I stayed in the Sakura Room, and it was fantastic! The view of the Skytree from the room was incredible. We had such a relaxing and enjoyable time in the room, creating wonderful memories for my elderly parents. The breakfast was also satisfying with shiny rice and high-quality side dishes. I would love to stay here again. Thank you very much!

I stayed here to reunite with a friend in Ube after a long time. The building may not be very new, but the front desk and dining staff were very kind. This time I traveled by train from Hiroshima Prefecture, so my friend handled the driving. Many Business Hotels don’t allow alcohol at breakfast these days, but this Hotel did, which made for a pleasant start to the day. I’d like to stay here again next time.

I have stayed here several times, but this was my first time in a Japanese-style room with beds. It was excellent. I look forward to staying again.

The building is old, but the Room had been renovated. Dinner was outstanding. Each dish was carefully prepared, and it was a truly satisfying experience—delicious not only to taste but also to enjoy with the eyes. The foreign staff member who assisted us was also extremely polite and hardworking, which made us feel genuinely warm and welcomed. That day there were few guests, and it seemed that the Accommodation thoughtfully placed our Room farther away from others. It may have just been by chance. Thanks to that, we were able to fully enjoy a quiet, private time in a spacious setting. We were impressed by such wonderful consideration. The food, service, and atmosphere were all comfortable, and we would definitely like to stay again. Thank you very much.

I stayed here to attend a concert at Osaka-jo Hall. The Room was very clean and tidy. There’s a convenience store next door, it’s just a short walk from the station, and the station has an attached shopping mall, so it’s extremely convenient.\nI would like to stay here again.

My wife, son, and I traveled from Nagoya with our dog. We followed the navigation via the Chuo Expressway, got off at Azusagawa IC, and after that there was almost nothing along the local roads—no gas stations—until we finally found one near the Accommodation. After arriving, we presented our dog’s various certificates at reception to check in. The staff were very kind. The first place we were shown was the café lounge: unlimited soft drinks, ice cream, and even alcohol (as much as available?!). There were also 4–5 kinds of dog treats prepared, which felt like a great perk for guests. Next to the café lounge there was also a pet shower room. What surprised me was that other guests also said they couldn’t smell any “pet odor,” and I hadn’t noticed it either—it really didn’t bother us at all. However, the smoking room is located around the center of the 2nd floor, and the cigarette smell inside that room was… quite strong. This time we stayed in a Japanese-style room because no Western-style rooms were available. At reception we were told that if our dog soiled any bedding we would be charged a cleaning fee, so we put our dog in diapers. Thanks to that nothing got dirty—but in an unexpected twist, my son got a nosebleed and stained the sheets. We weren’t charged anything, but I’m very sorry about that. Changing topics: Both dinner and breakfast were buffet style. For dinner we could choose 17:30 or 19:00; for breakfast 7:00 or 8:00. Everything was satisfying overall; alcoholic drinks are available for an additional charge. The bath is an Onsen open from 15:00 to 22:00, and in the morning from 5:00 to 10:00. There is an outdoor dog run with facilities and a washing area, plus towels for wiping paws. There is also an indoor one on the second floor. Stepping outside into such clear air helped me forget about work for a while, and we made wonderful memories with our dog and family. We’d love to come again! On the way back we headed toward Okaya IC on local roads before returning to Nagoya; from this Accommodation to Okaya IC the roads were well paved, and there are places like Suwa Taisha Shrine (Suwa Grand Shrine), Utsukushigahara Highlands (Plateau), roadside stations (Michi-no-Eki), etc., so it’s easy to make stops along the way. The route on our way there wasn’t as convenient—so next time we’ll come via Okaya IC. To Oedo Onsen Wanwan Resort Shinshu Ueda Team: Thank you for giving us such great memories.

We stayed as three generations and booked two Rooms (a barrier-free Japanese-Western Room and a Japanese-Western Room for four). ■Room Barrier-free Japanese-Western Room It felt a bit dated, but it was very clean and comfortable even with a wheelchair. That said, the view from the window was mostly the garden hillside, so the scenery was a little underwhelming, and the Room felt slightly dark at times. Japanese-Western Room (for four) A beautifully renovated, stylish space! With an amazing view of the pond right in front of us, our daughters were thrilled. ■Onsen・Facility / Inside the Accommodation The tatami hallways meant no slippers were needed—such a relaxing atmosphere. There was also a footbath area where we could unwind. The private bath in particular was spacious, so my mother could use it with peace of mind. The Onsen water quality was surprisingly rich and moisturizing—truly wonderful. ■Meals・Service The food portions were generous and everything tasted excellent. The extra-ordered horse sashimi was also very satisfying. When they prepared a cake for us, they kindly helped set things up so we could enjoy it in our Room, which we really appreciated. The free drinks after viewing hanamomo blossoms (including draft beer) were also fantastic. ■Overall The Rooms, Onsen, and meals were all outstanding—we had such a fulfilling stay. We would definitely like to return to this Accommodation.

Overall, I am satisfied with the Facility as a place to stay, and the meals are delicious. However, when using it for work, it is inconvenient because the Wi-Fi connection is unreliable when I return to the Hotel and try to work on my PC. A wired connection works for PCs, but it is difficult to use on a smartphone. I hope this will be improved in future upgrades.

Thank you for providing a comfortable stay. The professionalism and excellent service of the front desk staff were truly impressive. I look forward to staying here again. Thank you!

For the past few years, we have stayed here almost every year. It reminds us how wonderful it is to spend time with family in nature. The Room and the surrounding greenery are beautifully maintained, and we also enjoy the delicious meals. The fun activities and the relaxing time are both fantastic. Above all, all of the staff are truly wonderful, and it became a joyful summer family memory. Thank you again for this year.

We stayed as a family of five, and the hospitality was outstanding. Although they call it a welcome drink, the drink corner was available almost all day throughout our Hotel stay, and until dinner there was even unlimited sparkling wine. In addition to the dagashi (Japanese snack) buffet service and amenities such as lotion, they also offered rentals like a baby formula maker and board games—everything you could ask for. The manga corner wasn’t just about the number of volumes; it also had sofas and cozy hideaway-like spaces, so we spent blissful time there. There are sofa reading areas and kids’ spaces throughout the building, making it truly relaxing.\nThe breakfast and dinner buffets didn’t use luxury ingredients, but there were many delicious, well-thought-out dishes. Alcohol was also all-you-can-drink, and we could compare local sake varieties. The kids-only buffet area and automatic pancake oven were fun, and we also enjoyed local specialties such as hoto hot pot and Fujinomiya yakisoba.\nThere were many international guests as well, but plenty of multilingual signs were posted around the Hotel, and everyone followed Japanese manners, so there was no stress at all.\nBecause the building has some age to it, it had a Showa-retro feel; however, Facility such as the toilets were updated to modern models, so it didn’t bother us at all for a family trip.\nWe would love to come again with our whole family.

This was our first trip to Atami, and we stayed here as a couple. The staff were very helpful, and we were satisfied. Our Room was Japanese-style, and it was nice that it could be divided into separate spaces with sliding doors. We were a bit concerned that the toilet area had a step up. We were also happy with the view and had a very pleasant stay. Dinner offered a wide variety of dishes and was delicious, and the breakfast buffet also had an excellent selection. Thank you very much.

This was my second stay. I first visited at the end of July. The Onsen and meals were wonderful, and above all, the front desk staff’s hospitality (especially a female staff member, Ms. A) was outstanding. I was truly impressed by their consistently warm smiles and courteous service, so I booked again right away. This time as well, the Onsen and meals were excellent! And Ms. A’s hospitality felt warmer than at any luxury Hotel—her smile was a perfect 10/10—and it made for a truly relaxing stay. Thank you very much! Also, right after check-in, there is complimentary coffee and shaved ice available in the lounge 24 hours a day. It’s a great perk not only for kids but for adults too, so don’t miss it! With the meals, the Onsen, and the staff’s hospitality… this is a cozy, home-like Accommodation where you can truly unwind at ease, so I definitely plan to return again soon!

Our family of four stayed for one night. On the first day we went to Fuji-Q Highland, and on the second day we toured around Lake Kawaguchi. From the welcome drink to kid-friendly services, the hospitality was wonderful. The kids were especially happy with the fireworks they received. In central Tokyo, there are only limited places where you can set off fireworks... The Room was clean and well maintained, and the Facility offerings were excellent. There were also amenities and equipment not listed on the website (bottled water, Ramune soda, coffee and tea, a hair iron, bathrobes, a ride to the station the next morning, and rental bicycles), so you won’t have any trouble as long as you bring only your basic personal items. Having breakfast delivered was also quietly appreciated. If we had to go to a dining area or pick it up somewhere, we would have needed to get ready—but it was easy to just receive it right after waking up.