전국 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 48페이지

I love the calm atmosphere of Tateshina Tokyu Hotel and have stayed here several times. Its setting in the forest, the dignified yet unpretentious interiors, and the quiet time you can spend here offer a charm that is hard to find at other hotels. This time was no different, and it reminded me again how much I like this hotel. Also, though it’s a small thing, I really like the toothbrushes in the guest rooms. They’re comfortable to use, and I can feel the hotel’s thoughtfulness even in these details. I hope you will continue with the current ones. On the other hand, precisely because I’ve been coming for many years, there are a few things that disappointed me. The biggest one is that Japanese dinner has been discontinued since this year. On a Multiple Night Stay, we used to enjoy being able to choose “Western tonight, Japanese tomorrow” within the hotel itself. Especially for us—who prefer not to drive once we arrive and instead relax in the forest or inside—the option was very important. French cuisine certainly has its appeal, but having Western meals both nights makes it feel like a slightly different hotel than before. I would be happy if Japanese dinner becomes an option again someday. I was also sorry to hear that the garden pool, long loved by guests, has ended operations starting this year. I understand it was due to aging facilities (Facility), but combined with the end of Japanese dinner options (Facility), it feels as though some of what made Tateshina Tokyu special is gradually disappearing. One more thing I would love to see enhanced is the in-house library collection (Facility). This is such a quiet Hotel where you can relax while looking out at the forest—perfect for reading. The current selection feels lacking not so much in quantity as in curation quality. If there were more books that you’d want to pick up specifically because you came to Tateshina—on Shinshu’s nature and culture, mountains, architecture, travel writing, literature—it would make time spent at this Hotel even richer. I’m not asking for new facilities or services one after another. Rather, I hope you will continue cherishing and preserving what makes this Hotel unique. These comments come from someone who truly likes this Hotel—and I hope to keep visiting for many years to come.

Despite the rain, we truly appreciated being picked up when we arrived at the Accommodation and dropped off when we left, which made us feel very welcome. The Onsen water left our skin silky smooth, and we enjoyed a very relaxing bath. We also thoroughly enjoyed our meal in a private room. We would love to visit again. Thank you very much.

I stayed here on a solo trip, and it was a truly special getaway that let me fully experience the unique atmosphere of Rebun Island. I was very satisfied to enjoy fresh seafood that you can only taste on Rebun Island. The Room was comfortable, and I was able to relax at my own pace. The staff were warm and welcoming, and it was memorable to feel the homey atmosphere that’s unique to an island Accommodation. It was also great to soothe my travel fatigue in the Onsen in the large public bath. Even at breakfast, I could enjoy Rebun’s seafood, which made the trip feel even more fulfilling. Overall, my satisfaction level was genuinely high—rather than one standout point, everything was excellent. It’s an Accommodation I’d definitely like to stay at again, and I highly recommend it.

I planned to go to Nara for a meal, and since I was there anyway, I stayed one night. The high ceiling and the curved vanity area made it feel more spacious than it actually was. It seemed almost fully booked and there were many families with children, but the Room was quiet and comfortable. The bathtub was also roomy. The staff were friendly and pleasant, and I’d like to come back again for a relaxing stay. Breakfast was delicious too, with a clean and well-kept buffet.

I enjoyed a beer as a welcome drink and another after the bath. After bathing, my skin felt silky smooth and my hair was wonderfully soft—everything was perfect.

I had to travel suddenly from Nagasaki for a wake, and stayed here afterward. My son and his wife also came from Aichi, and we stayed together in a large Room. We had dinner after the wake and checked in late, so I thought we wouldn’t make it to our reserved private bath time. However, we were still able to use the private bath, and my grandchild was thrilled to enjoy it with us. The breakfast staff were also very kind. This was my second stay, and I would like to stay again if I have the opportunity.

I stayed here to attend an event at another Hotel in Roppongi. Since it’s a Mitsui property and the Reviews were good, I chose this place—and it was even better than I expected. I arrived before noon and went to leave my luggage, but my Room happened to be ready, so I was able to check in right away. I really appreciated that. Amenities are available in the lobby for you to take only what you need, which felt efficient with no waste. There’s also a coffee machine in the lobby, and tea is available as well. Rooms at central Tokyo Hotels are often small, but this one was about 26–27 m² and felt spacious. There was also a sliding door that could separate the vanity area from the Room, and the overall atmosphere was calm and relaxing. I’d love to stay here again if I have the chance.

This was my second stay after visiting for the first time last year. Some of this may repeat what I said before, but… It’s a wonderful Hotel. I’ve stayed at all the Shigira Resort properties, and this one is just as good as Shigira’s three flagship Hotels. The room rates are reasonable, the interior is spotless, and the design is stylish and luxurious! The background music—featuring Begin and others—creates an amazing Okinawan atmosphere. The hospitality toward guests is outstanding. All staff were pleasant, and the housekeeping team also greeted us warmly, which made us smile too. The staff at the shop on the first floor were also friendly; they had a great selection of items and stayed open late at night, which was very helpful. It was busy at night as well. We plan to stay at Mirage in summer. And next year, we definitely want to visit Please Bay Marina again. My wife also said that from a woman’s perspective it feels luxurious and beautiful, and she was very satisfied. The breakfast buffet is delicious too.

Welcome drinks, especially the cold sake, were a delightful touch appreciated by the host. Although the walk to the bath was a bit long, guests could choose their yukata, and the men's and women's baths alternated daily for added variety. The Room was a spacious Japanese-Western style, and dinner was served in just the right portions. After check-out, guests could relax in the lobby or garden at their leisure.

Three elderly women stayed here together. We arrived by car, and the location was easy to find. The underground parking garage was spacious, so we could park with peace of mind. Kaikoen Garden is right next door, and the view was wonderful. The bath also had a great view, with large windows that made it easy to relax. We always stay at Itoen Hotel properties. The all-you-can-eat and all-you-can-drink options are affordable and very appreciated for seniors. The front desk staff were also friendly, and we enjoyed chatting at checkout, which made it a great trip. Thank you very much.

The view toward the Higashiyama area from the upper floors was great, and we could see the Daimonji bonfire on Mt. Daimonji. However, since the room faced next to the elevator, we could hear the motor noise, and thumping sounds from upstairs echoed. The large public bath was very pleasant.

The staff were kind and left a great impression! The breakfast staff, in particular, were excellent. The meals were all delicious and satisfying, but it would be nice to have a few more warm dishes. I would love to stay here again.

We chose this Hotel for our long-awaited trip to Takachiho. The staff welcomed us warmly, and we were deeply moved when they sang local folk songs during breakfast and dinner. The meals were thoughtfully prepared using ingredients from Takachiho, and my husband and I were touched throughout our stay. It seemed there were Japanese bush warblers in the mountain beside the Hotel, and in the morning I woke to their beautiful song. I lay in bed for a while just listening, feeling an indescribable happiness down to my very core. The Room was spacious with a great layout, and it was incredibly comfortable—we even talked about how we’d love to arrange our own Room like this! We would definitely love to stay here again.

Many business hotels typically have a combined unit bath and toilet, but here they are all separate. Some may find that inconvenient, but I prefer it this way. The Room was spotless—almost to the point where I felt bad using it. The meal (breakfast only for me) offered so many options that I couldn’t finish everything, and I was very satisfied. There is also a large public bath, so if you love bathing, you’ll be happy! The staff were friendly, and I enjoyed chatting with them. What impressed me even more were the displays in the lobby: an arowana, eels, boxfish—even a Hercules beetle. It felt like a small mini museum. There were also various ornaments (such as sake bottles) in other areas, which made it fun to look around. If I have the chance to come again, I’d love to stay here again.

I chose this Accommodation as a base for a one-week touring trip around Mt. Fuji, Izu, and Hakone, so I could head out without constantly loading and unloading my luggage. The shared areas, washbasins, toilets, and shower rooms were clean. The washer/dryer was free to use, which was very helpful for longer stays and for drying rain gear. The sleeping area has high ceilings and doesn’t feel cramped. The front desk staff were kind and courteous, which made the stay pleasant. It was quiet and comfortable—maybe because it was just before Golden Week—but since it’s a guesthouse, earplugs are still necessary. It’s close to JR Fujinomiya Station and Fujisan Hongu Sengen Taisha Shrine. Even if you need food or forget something, there are convenience stores, drugstores, and AEON within walking distance, which is very convenient. If you’re used to capsule hotels or guesthouses, I think it’s extremely comfortable considering the space and price. A great Accommodation—10/10 satisfaction.

Amazing value for money! The Room was spacious and clean. I also loved the pillow selection service—I slept soundly! The bath had separate hours for men and women, so it felt a bit rushed, but it was spacious and even had an open-air bath with floating rose petals, which was wonderful. I really enjoyed the breakfast buffet as well!

Following last year, we stayed again over the New Year holidays. With traditional New Year decorations and osechi at breakfast, we were able to enjoy the unique atmosphere of Kanazawa, and once again had a very satisfying stay. This year there was also snow on the ground, making the view of Kanazawa from our high-floor room even more memorable. We would love to stay again. Thank you very much for everything this time as well.

Just a short walk from the station with excellent access, and both breakfast and dinner were delicious. We were able to relax and enjoy our meals in a private Room. For dinner, each of us was served freshly cooked white rice from a small individual kamado pot, which made us very happy! At breakfast as well, the fish and yudofu were each heated at the table, so we could enjoy a warm meal. The large public bath was not overly crowded and felt spacious, allowing us to relax and enjoy the hot water. The Room was also spacious, making for a very comfortable stay. The only thing that bothered me was a slightly musty smell in the elevator, but the Facility was new and clean overall. It’s also close to central Tokyo, and I would love to stay again.

Thank you very much for your hospitality. We were completely satisfied with everything—the facilities, the room, and the meals. We would love to stay with you again. Thank you.

We stayed in a detached Room (no open-air bath). It was great that all five of us could stay together in one Room. It didn’t have an open-air bath, but since we were staying with coworkers, the large public bath was more than enough. Going up the stairs from the lobby (lounge), the detached Rooms and baths are lined up, creating a charming atmosphere. Many of the staff were from overseas and provided multilingual support, giving the impression that they are well prepared for international guests. There were also many international guests.