전국 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 4페이지

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

On the day of my stay, I decided on a whim, got the Accommodation’s approval, and arrived after 8:00 p.m. When I told a man at the front desk that I was heading to a nearby izakaya for dinner, he cheerfully said, “Then please take this,” and gave me drink coupons for the place, lent me an umbrella, and even showed me a shortcut—always with a smile. It really put me at ease. The private bath was available until 11:00 p.m., so even though I arrived late I could relax and enjoy it. I also appreciated having a beer vending machine in the building. The property is old, but clean in an unpretentious way. The Room, futon bedding, and amenities all felt safe and comfortable to use. The other guests also seemed very considerate. Breakfast was great too—the main dish (grilled pork? hot pot?) went perfectly with rice and egg over rice. These days it’s rare, but everyone on staff I met appeared to be Japanese—maybe just by chance? Everyone provided such wonderful service that more than made up for the age of the building, and it was very comfortable throughout my stay. To be honest (and no offense meant), I only made a Reservation because there happened to be availability and didn’t expect much—maybe that’s why it felt even better. Next time I’d like to visit with dinner included. Thank you very much.

I stayed here alone. The Room was comfortable, with a bath, toilet, and sofa, and the fluffy futon bedding was very cozy. The refrigerator was also a two-door model. As for the meals, a variety of side dishes were beautifully arranged on lovely plates, and I could tell how much care went into the cooking. Everything was delicious. Even the chopsticks were placed in an elegantly wrapped holder, which showed thoughtful attention to detail. Breakfast was colorful and wonderful. Coffee was also served. The proprietress did an excellent job of keeping an eye on guests at all times. I had a very enjoyable time—thank you very much. I hope to stay again if I have the opportunity.

I was satisfied with everything—the Onsen, the service, and the meals. Soaking in the Onsen while looking out over the Tamagawa River, I was able to enjoy a truly elegant and relaxing time. The only potential issue is that parts of the road to the Hotel are unpaved, so if you’re not confident driving, I recommend using the Hotel’s Shuttle Service. If there is no snowfall or rain, driving is not a problem at all.

The open-air bath is surrounded by a grove of trees, offering a relaxing space that instantly lets you escape the everyday. Satisfaction was on a completely different level from any open-air bath I’ve visited before—helped, perhaps, by having it all to myself on a weekday. The meals were delicious, made with local ingredients and naturally seasoned—another highlight. The staff provided pleasant service, making genuine eye contact and attentive conversation. I’d love to visit again.

I stayed at Hanaikada. The staff’s hospitality and attention to every detail made me truly glad I chose this Accommodation. I was able to relax, and both the meals and the baths were wonderful. Thank you very much.

My first time at Myoban Onsen. I’m excited to be able to stay at Okamotoya, which is highly rated in guidebooks. I was very satisfied with the milky-blue water. The Room was just the right size for one person and had a great view, and both dinner and breakfast were delicious. The dessert pudding and the orange juice at breakfast were especially appreciated since I don’t drink alcohol. Since this is a Multiple Night Stay, it really helped that they provided extra yukata and towels. Just one thing: at dinner on the first day, the rice and soup were a bit lukewarm (it was fine on the second day). Also, perhaps due to the season, the seating was quite close to other guests during meals, which made it a little hard to eat comfortably. Still, I’m so satisfied that I’d definitely like to stay again. Thank you very much.

During my Kyushu trip in mid-June, I stayed for a Multiple Night Stay (2 nights) in the “Chikurintei—Panoramic Open-Air Bath (Japanese-Western Room)” nestled within Mifuneyama Rakuen’s vast grounds. I stayed in the “Yamazakura” Room, which offered views of Mt. Mifune from the corridor and garden, and even had a private gate with direct access to Mifuneyama Rakuen. The open-air bath is a standing-style bath set among trees. It creates a unique floating sensation, and because the water pressure is applied evenly over the whole body, I felt less fatigue afterward. Being able to enjoy the garden and sky while standing also adds to the wonderful sense of openness. The Onsen water is clear and colorless—an alkaline simple spring—with an exceptionally gentle feel on the skin, so I never tired of soaking. The indoor bath is heated groundwater, but I also enjoyed it: the hinoki tub was very comfortable, and it didn’t take long to fill. What stood out most was the outstanding quality of dinner. The kaiseki course featuring seasonal local ingredients such as Takezaki crab immediately draws you in with its dashi—clear yet deeply flavorful, beautifully balanced. Each dish reflected the season in both taste and presentation: refined and truly beautiful. Beyond ingredient quality alone, there was a confident simplicity backed by real skill. Even on a Multiple Night Stay, every meal was flawless at an exceptional level. Simply superb—thank you for such a feast. Another highlight was visiting teamLab’s art installations at the affiliated Mifuneyama Rakuen Hotel on the same grounds (guests of Chikurintei can enter free). From the moment you step into the lobby, you’re struck by countless lamps evoking forest flowers and sunlight filtering through trees. The most breathtaking work was “Megalis in Ruins Bathhouse,” where digital projections of seasonal flowers illuminate massive stones rising throughout an abandoned public-bath space. When we visited, different scenes cycled continuously—twelve distinct visuals representing all months—and we became fully immersed for about an hour until they completed one full round late at night before closing. Also worth mentioning: the cold-brew coffee served in the lounge area was delicious—I refilled it many times and enjoyed it back in my Room as well. To everyone at “Oyado Chikurintei,” thank you sincerely for creating such a wonderful stay. I will absolutely return when I visit Takeo Onsen again.

The Accommodation’s calm atmosphere, the cuisine, and the baths were all wonderful, but what impressed me most was the exceptional hospitality of the staff. Everyone we spoke with combined deep knowledge with warm, attentive service, making our stay truly comfortable. I initially wondered if this trip might be a bit luxurious for traveling with my three underage sons, but they seemed to experience what true quality means, and I am now wholeheartedly satisfied.

My spouse and I stayed on June 19. The building was old, but it was well maintained, and the courtyard after the rain in the morning was lovely. All of the meals were delicious, and we both finished everything. The staff were also very pleasant. We were able to visit Amanohashidate, which we had wanted to see for a long time, and fully enjoy Kyoto by the Sea. Thank you very much.

While Accommodations with Onsen and breakfast and dinner included are wonderful, we were hoping for a stay that felt more like living locally. We stayed as a couple, and the simple layout—kitchen, dining area, bedroom, toilet, and shower—was impressive and made for a very comfortable stay. The owner’s mural was gentle and blended beautifully with the interior, creating a lovely atmosphere. We were told that in winter all rooms have underfloor heating so you can stay comfortable even in short sleeves, so we’d love to visit again in another season. There’s an OGINO supermarket nearby as well as a butcher shop; we enjoyed basashi and relaxed with Yamanashi wine (the kitchen knife wasn’t very sharp, but honestly it felt safer that way). Partway through our stay, the owner stopped by to check on us and shared stories about life at Lake Yamanaka—more than anything else, that became our favorite memory and made us feel at ease. It was a truly wonderful stay. Thank you very much.

We stayed as a family of three. We were extremely satisfied with every aspect of our stay—the atmosphere of the Facility and the attentive service from the staff. The French course featuring duck, which we had requested in advance, was carefully prepared dish by dish. Not only was it delicious, but the presentation and ingredient pairings were outstanding—truly showcasing the chef’s talent. Recently, we often choose “Sakagura,” and in any case it is wonderfully quiet. The entire building has a calm presence, allowing us to relax and enjoy unhurried time away from everyday life. As always, all staff members were kind and courteous. Their thoughtful attention to detail could be felt throughout our stay, and we were comfortable from start to finish. Once again, we felt this is a truly wonderful Accommodation where the cuisine, Facility, and service are all in perfect harmony. Thank you very much.

Thank you for taking care of us on the final day of our 3-night, 4-day trip to Nikko. Away from the lively area around Toshogu Shrine, we were able to savor Nikko deeply and quietly. From arrival to departure, every member of the Accommodation spoke to us warmly with a smile, and we spent our time feeling truly relaxed. The amenities in the Room and the drink service were also thoughtfully prepared down to the smallest details, and we did not feel inconvenienced in any way. The meals and Onsen we had been looking forward to most were absolutely wonderful, making these two days a truly happy time. Nikko’s water is excellent, and the coffee brewed with it was especially delicious—I even bought some beans on my way home. I’d like to brew coffee once more with the water you kindly gave us and reminisce about our trip to Nikko. I am also grateful for your courteous phone call when I carelessly left something behind in the Room, and for sending it promptly. We would love to visit again. Thank you very much.

At the end of our Golden Week trip to Beppu, we moved on to Yufuin. We stayed here for our final night. This time, we booked the “Carefully Selected Kyushu Wagyu Tenderloin Indulgence Plan” and spent one night in the PREMIUM Suite Room “Kunugi.” To sum it up, it was unquestionably a wonderful stay. First of all, the Room is spacious! A relaxing Japanese-style living room, plus a bedroom with a second living area. And the highlight is surely the open-air bath on the large terrace—amazingly, there are two baths: one fully open-air and one semi-open-air! The weather was great that day, so we enjoyed the breeze and long soaks. I was still in the bath right up until just before check-out (lol). The meal was also excellent—the main dish featured both tenderloin and Bungo chicken. It was also appreciated that anything we couldn’t finish could be served again the next morning. That said, it’s quite a generous portion, so those with smaller appetites should take note. The Accommodation staff’s service was at a very satisfying level. There are many other Accommodations in Yufuin I’d like to try someday, but this stay was a perfect finale to our Golden Week trip.

I stayed for one night and two days. Rooms & Amenities → The in-room open-air bath was clean and very relaxing. Hospitality & Service → I was warmly welcomed from check-in, and the staff responded pleasantly whenever I needed anything, which made me very happy. Onsen Baths → The large public bath was spacious, and the outdoor open-air bath area was also clean. I also appreciated the service of having drinks and towels available in front of the sauna room. Dining → I only had breakfast, but it was delicious.

My husband, his older sister, and her grandchild—three seniors—visited with our first-year junior high school son. My husband and I also stayed here seven years ago. The weather looked uncertain that day, so we moved our ropeway plans to the next day and arrived early. We were able to use the Onsen and relax until check-in, enjoying the Onsen at a leisurely pace. The food was beautifully prepared, and everyone was impressed. My koji class instructor uses the phrase “food that feels good on your stomach,” and this was exactly that. My sister-in-law is 83 and kept saying how delicious everything was; even though she said she couldn’t possibly eat that much, she finished it all. Breakfast was also enjoyable with both a bento option and a buffet. Our Room had been renovated and was very clean. All of the staff were young, energetic, and refreshing. Their language was polite as well, and we had a very pleasant two-day stay. I mentioned this while chatting with the staff—and then carelessly added that “everyone is cute,” which I now regret as an inappropriate comment about appearance.

I first learned about this Accommodation in a travel magazine and had wanted to visit for years. From the moment I made my Reservation, the staff reached out several times with thoughtful messages, which felt truly warm and welcoming. I’m grateful for their kind advice on transportation as well as nearby recommended spots and restaurants. Set on a vast property, the Accommodation offers wonderful views, and I was thrilled to encounter deer while strolling around. The Onsen had excellent water quality, the Facility was well maintained, and I was able to unwind and soothe my fatigue while enjoying the scenery. A local regular I spoke with in the bath said they stay here every month—I couldn’t help but envy them. It was an outstanding Accommodation where both mind and body could fully relax. I would love to visit again. Every staff member was gentle and attentive, and their hospitality made it possible for me to truly feel at ease throughout my stay—each day felt happy. Thank you very much for such a wonderful time.

We stayed here with our dog. It’s a two-story detached villa-style Accommodation with plenty of space. The interior is thoroughly cleaned down to every corner, making it very comfortable. Both dinner and breakfast were generous in portion, with a great variety of dishes, and everything tasted excellent. Dog amenities are well provided; you do need to bring your own food, but we had no particular issues. The only personal downside was that there was no wash basin in the bathroom, but even considering that, it’s a very appealing Accommodation and we were highly satisfied. We definitely want to visit again.

This was my first stay, and the Facility was very clean. The staff were also wonderfully welcoming, and I had a great time. The Room was clean and comfortable, with a beautiful view of the lake right in front of us. It was also great to be able to watch various streaming videos on the large projector. I understand this can’t be helped in summer, but it was disappointing that there were so many insects on the outdoor terrace that we couldn’t really use it. The food was delicious as well, but I noticed that some drinks listed on the menu were sold out. It’s a small thing in itself, but details like this can give the impression that things aren’t being managed thoroughly. (In the end, though, it led me to try something new—so it worked out!)

All the staff had a calm demeanor and provided pleasant service. The Facility and amenities are kept to the bare minimum, which may feel a bit lacking. Various wild birds came to the trees in the garden, delighting both the eyes and ears. Dake Onsen left a great impression—the Onsen town itself is compact, bright, open, and well maintained.