전국 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 32페이지

Although a typhoon was forecast, it didn’t rain much, so we were able to let our dog play in the dog run. The meals were delicious as well. Compared to 4–5 years ago, there are more Facilities now, and we were happy to see a photo spot.

Both the building and the garden are beautifully maintained—truly an Accommodation worthy of its status as a Registered Tangible Cultural Property. At Tenpyo-no-Yu, we were able to relax and enjoy the Onsen while watching the carp. The cuisine may be creative, but in a way it felt fairly ordinary; despite the excellent wasabi served alongside, I didn’t feel the menu was designed to pair well with it. Perhaps because it had to be carried a long distance, some hot dishes arrived cooled, and there were so many items that we ended up leaving some, which was a bit disappointing. I thought it might be nice to have an upgraded course with smaller portions. There are many stairs, so it may be challenging for guests with limited mobility.

We stayed here with our family this time. We arrived early and stopped by to ask a few questions, and the staff were extremely kind and helpful—our children were grateful as well. The Room and meals were excellent, and it was a very comfortable Accommodation. We stayed for an event this time, but when we visit Fukuoka again for events, we would love to stay here again. Our children also said, “We want to stay here again!” and were very satisfied. Thank you as well to the hall staff, the restaurant hall staff, and the parking staff for their support—we truly appreciate your help. Thank you very much.

We stayed for one night and two days with a couple of friends from Tokyo. We were a bit worried with three 2-year-olds, but it was fine. Check-in was at 3:00 PM, but we arrived before noon and the kids had lots of fun in the pool. There was also an indoor play area, and we enjoyed mango parfaits at the elephant tortoise café in front of the Onsen! Kaiseki dinner at night and a buffet breakfast in the morning—such a wonderful two days! It’s definitely on our list of Accommodations we want to visit again!

Due to Typhoon No. 13 and the Kumamoto earthquakes, our schedule was delayed by a few days, and we finally arrived in Kagoshima. Although we arrived at the Hotel early, we were able to enter our Room ahead of time, which was a great help after the long journey. After 3:00 p.m., we could also enjoy the Onsen and refresh right away! The high-ceilinged Room was clean and spacious, so we could relax well and fully enjoy the next morning’s Onsen and a satisfying breakfast.

This was my first stay at Suishoen, and it was truly wonderful. For dinner, we happened to be offered an open slot, so they kindly changed our meal from kaiseki to teppanyaki. We chose teppanyaki, and it turned out to be absolutely the right decision. Watching the chef cook right in front of us was entertaining in itself, and each dish was carefully prepared—everything was genuinely delicious. Not only the meat, but also the seafood and vegetables were excellent, and we enjoyed every course without getting tired of it. The pacing of the meal was perfect, and the portions were just right—not too much or too little—so we could enjoy everything through to the end. Breakfast was also very luxurious with a great variety of dishes. Being able to enjoy such a substantial breakfast in the morning felt special, and it was a completely different kind of indulgent time compared with our usual mornings. Not only dinner but breakfast left a strong impression as well. The best part for me personally was the private Onsen in our Room. I could soak whenever I wanted and relax without worrying about anyone else, so I ended up using it many times. Having an Onsen in your Room really is unbeatable. The Ryokan had a calm atmosphere overall, and we were able to take things slowly throughout our stay. The staff were polite and attentive, responding pleasantly to everything we asked for. It’s an Accommodation I’d want to stay at again if I come back to Hakone. The only small issue was that my wife didn’t find the hair iron among the amenities suitable for her. That part was slightly disappointing, but aside from that we were very satisfied. Overall satisfaction was high across the food, Onsen, Room quality, and service—highly recommended if you want a luxurious place to unwind at a relaxed pace. We will definitely stay again.

Thank you very much for the complimentary upgrade this time. The front desk staff are always pleasant, and the Room is always thoroughly cleaned and feels very fresh and spotless. I have to visit the hospital regularly, but staying at this Hotel is truly relaxing for me. Thank you as always.

Right in front of the canal cruise boarding point. Right in front of the LeTAO shop. Located in the very heart of Otaru sightseeing, we also enjoyed seeing the Asuka III docked at the port—an excellent stay.

I stayed with my grandchildren, a kindergarten senior and a 2-year-old. The Room was more spacious than expected, clean, and relaxing. There were children’s amenities and yukata rentals, and the staff were very helpful. The dinosaur fair was more authentic than I expected, and there was also a small kids’ area. The accommodation cost was affordable, so we were satisfied.

As expected of Tokyu Harvest Club’s top-tier Hotel. The Room was spacious with high ceilings, fully stocked amenities, and the staff were gentle and attentive. I wasn’t expecting the in-room refrigerator to be free, but I really enjoyed the carefully selected lineup. Above all, I was impressed by the dining. Rather than relying solely on great ingredients, everything was thoughtfully prepared and presented so it could be enjoyed even more beautifully and deliciously. They also accommodated food allergies and preferences as much as possible. I saw other comments saying breakfast was disappointing, but for us both the quantity and quality were more than sufficient. We love vegetables, so we would have been happy with even more—but that’s just personal preference. Considering the price, it’s not a Facility we can visit often, but if we have the chance, we would definitely like to return. Thank you for taking such good care of us.

Thank you very much for your hospitality the other day. I also appreciate your courteous replies to my emails. It looked like an Onsen Facility is currently being built next to the Hotel, and I’m looking forward to its completion! Although it is not a large Hotel, I was able to spend a comfortable time in a quiet setting. I brought home the origami crane that was in my Room and have it on display, thinking of all the effort from your staff. Thank you very much.

The Accommodation itself is compact, but the detached annex is impressive and offers plenty of space. The meals were distinctive yet delicious. Each dish was thoughtfully prepared.

Free Shuttle Service is available from Kawaguchiko Station. (Pickup requires a Reservation in advance; drop-off can be reserved at check-in.) Both the exterior and interior show their age, but the Room and other areas are well cleaned and kept tidy. The sink felt a bit dated. The Room key was delightfully nostalgic (laughs). I didn’t use the outdoor bath, so I can’t comment on it, but the Room I stayed in had a shower only. It seemed newly renovated and was very clean. (The provided shampoos include both DHC and Ichikami!) Lotion, emulsion, and makeup remover were POLA amenities. I ordered both dinner and breakfast; the portions were generous and everything was delicious! I really appreciated that it wasn’t buffet-style. Hot dishes were served hot. There is a laundry area; detergent costs 100 yen, but the drum washing machines are free to use! (There are two machines.) The staff’s service was excellent! So it felt more like a Ryokan than a Hotel. Thank you very much for your hospitality during my stay!

We were very satisfied last time, so we stayed again with three generations of our family. The meals were delicious, the renovated Room was clean with a great view, and we were able to relax in the Onsen and feel refreshed. All the staff were kind, and we also enjoyed bowling.

When making my Reservation, I requested a Room with a castle view, and they prepared a top-floor Room on the castle side for me. Seeing Okayama Castle from the window felt like a nice bonus. It was during an extreme heat wave, and it really helped that the front desk froze my ice packs for me multiple times. The staff were very kind. I also liked being able to choose my shampoo. From the station, it’s easy to get close by streetcar, and both Okayama Castle and Korakuen Garden are within walking distance, so I think the location is excellent. Checkout is at 12:00, which I appreciated because I could go sightseeing or shopping in the morning without carrying much luggage.

I stayed here on my first trip to Hokkaido in a while. I was extremely satisfied with the outstanding location, the cleanliness of the rooms, and the exceptional hospitality of everyone at the Hotel. The view from the open-air bath was also wonderful, and I would definitely like to stay here again. Thank you very much.

We used this property for a family gathering to celebrate a special occasion. All the staff were very kind and attentive, and we had a wonderful time. Thank you very much.

I arrived by motorcycle, and they kindly guided me to a covered parking area, which I really appreciated. Since I planned to eat out near the station, I could put the money saved on the Room rate toward food and drinks. It’s close to the station, so there are plenty of great places to eat. It’s a shared bath, and it was nice to be able to stretch out and relax. If I have another chance to visit, I’d like to stay here again.

I stayed at this Accommodation yesterday! The service was very attentive, and the in-room open-air bath was flawless. Watching the staff grill and prepare sushi right in front of us at dinner and breakfast made the experience even better. Thank you for a wonderful one-night stay!

I stayed during the lovely summer season.\nBecause it was a weekday, they upgraded my Room, and I was able to enjoy a very spacious Japanese-style room.\nThe town itself has a calm, homey feel and hasn’t been overly commercialized for tourism; being surrounded 360 degrees by nature—green and blue—was truly refreshing for both body and mind.\nThe building has been renovated, so it didn’t feel old and everything was kept clean. However, from the entrance to the lobby there were everyday items that felt a bit cluttered, which was a slight downside for anyone looking for an escape from daily life.\nThat said, the gentleman at the front desk was very kind and warm-hearted, the meals (both dinner and breakfast) were delicious, and the staff’s thoughtful hospitality made me feel like “it’s like coming back to Grandpa’s house,” so overall I’m glad I chose this Accommodation.\nThere is an open-air bath, but it felt slightly exposed as if someone might be able to look in from outside, so in the morning I used only the indoor bath.