전국 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 28페이지

The Hotel was very clean and functional, which was truly great. There were also materials prepared to introduce sightseeing spots and gourmet options around the Hotel, which were very helpful. However, the best part of this Hotel was the front desk staff. The atmosphere they created felt like the ultimate service. I will definitely use this place again when I visit Kanazawa. Additionally, the hairdryer was a big hit with the women in my family!

The room was clean and comfortable. Above all, the breakfast was excellent. I was surprised to see beef tongue served for breakfast. Although I usually don't eat much breakfast, I had seconds of both rice and beef tongue. The beef curry was also delicious. If I visit Shiroishi again, I would definitely like to stay here again. Thank you very much!

We stayed as a couple during our summer vacation. It was a small Accommodation, but the Room was spacious and had a nostalgic atmosphere. The Room had an Onsen with a rock bath, and it was not too hot—very relaxing and pleasant. Dinner was delicious across the board, and the sashimi, especially flounder, was outstanding. All the staff were very kind and attentive, so we were able to relax and unwind. Thank you very much.

I was surprised to find someone else being guided to my seat when I returned after getting food during breakfast. Even though there was an "in use" sign on the table and I had left my salad bowl there.

The staff provided attentive service, and we had a very comfortable stay. The restaurant has semi-private seating, which allowed us to enjoy our meal at a relaxed pace without worrying about others. The food was delicious, and we were very satisfied. Our Room was in a separate annex, with privacy well maintained, so we could truly unwind. This is a wonderful Accommodation where we would love to stay again if we have the chance to visit Kurashiki.

I stayed in a Deluxe Twin Room. The view was great, and the Room was spacious, which I really liked! There is one large public Onsen bath and one semi-open-air bath. They are not very big, but they warmed me up well. I’d like to stay again.

This Accommodation features only 10 detached villas, surrounded by rice fields and the deep green of the mountains. You’ll be welcomed by Mi-chan, our resident cat, along with the friendly Kamo team. In the open-air bath attached to your Room, you might even be greeted by a tiny Japanese tree frog—small enough to fit on your fingertip. The meals are delicious and perfectly portioned. All staff were warm and welcoming, making our stay truly comfortable. We’ll definitely be back!

Because it is close to To-ji Temple, we chose to stay here. The front desk staff kindly provided detailed guidance on the parking area, advised us that we might need an umbrella based on the evening weather forecast, explained how to get to sightseeing spots, and gave a thorough overview of the Facility. We stayed here for sightseeing in Kyoto with my father and had a very comfortable stay. The breakfast was also delicious. The large public bath was wonderful as well—it felt great after a long day of walking. In the morning, my father and I were able to take a walk to To-ji Temple, and we enjoyed a great trip in Kyoto together as parent and child. Thank you very much. For these reasons, I give 5 stars across the board.

This was my fourth stay. The Room, meals, and service were all excellent, but above all, the bath was outstanding. Being able to soak while looking out at the sea without worrying about others is truly a luxury. With no fence or partitions around the bath, it feels wonderfully open. I would love to stay again.

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

From my first stay, I was impressed by the wonderful attentiveness of the breakfast venue staff, and since then I have decided to stay here whenever I am in Kanazawa for work. This year, I was relieved to see the same staff members again. Even though they seem busy with many international guests, I am always impressed by the thorough cleanliness and hospitality throughout the Hotel.

One of my recent pleasures has been traveling during summer vacation with my daughter and grandchild. This year, we chose Kinosaki Marine World. The Accommodation was naturally Kinparo. For two days, we had unlimited entry and re-entry. That was very helpful. We enjoyed the attractions too—like the dolphin trainer experience—and had fun like kids again. Of course, my 6-year-old grandchild was thrilled as well. The meals and the Onsen were great. However, there is room for improvement in the children’s menu. Kids have sharp taste buds. Extra French fries would have been better. It’s similar everywhere, but meals for children are often disappointing. Other than that, everything was comfortable. All three generations had a wonderful time together.

Choosing this Hotel for my first solo trip to Hakone was the right decision. There are relaxing spaces throughout the spacious grounds, and the all-inclusive plan is also very appealing. Getting around inside the Hotel involves stairs and covers a wide area—perfect for getting some exercise! I’ve made another Reservation, so I look forward to staying again.

As soon as I walked in, the Room was so wonderful that I got really excited. All of the staff were polite and amazing. The food and the Thai boat platter were excellent, and it made me very happy. I also had flowers prepared as part of the Plan, and they were beautifully arranged with great taste—absolutely stunning! I definitely want to stay again.

Because I live in Kanagawa and this area is so close, I had never looked for Accommodation around here before. Thanks to IKYU, I was able to discover such a wonderful Accommodation so nearby. Although I had seen some comments from other guests complaining about the staff’s service, every member of the team provided warm, hospitality-filled service without exception, and I truly enjoyed my stay in the best possible mood. This is a very quiet Accommodation with only 16 Rooms, and there are Onsen not only in the Rooms but also private baths and a large public bath. The meals were plentiful and well balanced; we were delighted to enjoy grilled char (iwana) with salt and Koshu beef as well. The road leading to the Accommodation is narrow, but as it is the only property there, it felt like a hidden hot spring retreat—absolutely wonderful. Even in this time of labor shortages, an elderly staff member kindly took care of us attentively until the very end. Knowing how demanding it must be late at night and early in the morning left me deeply impressed. They even saw us off until we were completely out of sight. I would love to visit again; however, we were told that only 8 of the 16 Rooms are currently in operation, making Reservations difficult to secure. I am truly grateful for an unforgettable trip accompanied by the soothing sound of the river flowing throughout the night.

After traveling by car late at night and hiking Mt. Kisokoma, our family of three stayed in three single Rooms. Even though it was a bit early (14:30), they kindly allowed us to check in—thank you very much. We took showers, then enjoyed time together at a nearby izakaya from 18:00, stayed one night, and the next morning’s breakfast was very delicious. There were no sausages or bacon; instead, there were Kiso-style mountain vegetables and other local items. If we have another chance to visit Mt. Kisokoma, we would love to stay here again.

First of all, we truly felt the hospitality of the proprietress and the staff. We were convinced they genuinely think, “Thank you for coming,” from the bottom of their hearts. The Onsen is, of course, outstanding. Gazing at the rocky surface overflowing with natural hot spring water, you can feel an immense sense of history. The meals were also absolutely wonderful. We were completely satisfied with both the taste and the portions. Just when we thought it would be a classic kaiseki course, there were creative twists that made it even more enjoyable. The tableware was also exceptionally refined and inspiring. It’s true that features such as the age of the building and facilities, and having only stairs with no elevator, may come down to personal preference depending on your generation, but for us as a couple they were not drawbacks at all. If you’re visiting Kusatsu Onsen, we think this is an Accommodation you should stop by at least once.

This was my first time staying at the R9 Hotel. As it is the largest Room, it has a prefab-like exterior rather than a container. Up to four guests can stay, but there are only two double beds, which feels like too few beds for the size of the Room. The toilet is right next to the dining table, so I was concerned about odors. The sink is set up for light cooking, but it would have been nice to have tableware such as glass cups. When you open the entrance door, you’re right at the parking lot, which makes loading and unloading luggage easy, but the inside of the Room is fully visible, so it would have been better to have a partition. I was happy that we could get a free frozen bento meal. I’d like to stay again.

From the small amenities to the staff who warmly enhance the service throughout the Hotel, everything reflected thoughtful attention and a relaxing sense of hospitality. This Accommodation, standing by Lake Matsubara as a continuation of a previously built Hotel, is one of my favorite places I have ever stayed. Thank you very much.

The Room is clean, and the bathroom and toilet are also spotless. There are plenty of places to eat, and a convenience store is nearby. Especially since there’s a Don Quijote close by.