전국 × 꽃을 즐길 수 있는 숙소만족도 평가가 높은 호텔·료칸 - 56페이지

Four of us women stayed in the Room called “Yomoyama.” As a corner Room, it had great views, and we loved the lush garden and the spacious Japanese-style Room set up as a summer tatami sitting area. Every attendant provided wonderful service, so we were able to relax and enjoy our stay. Dinner was thoughtfully prepared, and we enjoyed every dish. From 8:00 p.m., we took a walk in the garden to watch fireflies; since the weather was good, we saw many of them. It was a great trip where we could feel the charm of Japan in this historic and wonderful building.

I stayed here to reunite with a friend in Ube after a long time. The building may not be very new, but the front desk and dining staff were very kind. This time I traveled by train from Hiroshima Prefecture, so my friend handled the driving. Many Business Hotels don’t allow alcohol at breakfast these days, but this Hotel did, which made for a pleasant start to the day. I’d like to stay here again next time.

The meals were delicious, and the view from the Room was excellent.

When I thought of Naeba Prince Hotel, I associated it with Fuji Rock and Yuming’s concerts, but the Onsen water quality was exceptionally good. It has a different type of spring water than Yuzawa, and although it was far from our Room, I went in many times. It’s worth visiting just for this Onsen alone. The staff were all friendly, and even at checkout the front desk staff chatted with us about various things—it was fun and convincing! My friend and I said, “As expected from a Prince Hotel.” This is a Hotel I definitely want to visit again. Thank you for taking care of us.

Flowers were in bloom, and we enjoyed the sounds of insects and owls, the breezes of Taketomi, and a breathtaking star-filled sky with the Milky Way unlike anything we had ever seen. We walked along white-sand paths from our Room to the lounge and restaurant, feeling close to nature each time—it was a wonderful experience. The pool and lounge were open 24 hours a day and were kept very clean. We had à la carte dinner for three nights, and everything was delicious.

Thank you for providing a comfortable stay. The professionalism and excellent service of the front desk staff were truly impressive. I look forward to staying here again. Thank you!

I stayed here again due to an urgent matter. It is easy to find as it is located next to a large road. The Room's bath is not large, but there is an artificial radium Onsen, so I think it's not a problem.

The bath was very relaxing, and the staff were wonderful. It was a great time staying at a Ryokan that felt like the kind I used to stay at long ago. Thank you!

We chose a Room that can accommodate four adults in one Room. This type is rare at a Hotel, so it was very helpful. The Room was spacious and very clean. Breakfast was delicious as well. The lobby refrigerator and free snacks were especially great. The garden is also large, and we took a walk after breakfast; I think it would have been even more beautiful in a better season. Also, the large public bath made the whole family happy. However, the window of the 3rd-floor 전망 bath was a bit dirty; it’s a shame because the view would look better if it were cleaner. Overall, we were very satisfied with the Hotel. It’s a Hotel we would like to stay at again.

Although I arrived late for check-in, the front desk staff were very kind and made me feel truly at ease. The Room was clean, and I was satisfied with the bath and the meals. I would like to stay here again if I have the opportunity!

The front desk staff provided excellent service.

We travel about once or twice a month, and we found this Hotel to be exceptionally kind. They helped us in many ways, and we are truly grateful—we had a very pleasant trip. Thank you very much. We would love to stay again.

We would be happy to stay here again next time.

Check-in was smooth, and there were no issues. I wasn’t sure how to check out and was wondering at the front desk, but a lovely Asian female staff member told me I didn’t need to do anything, so I felt relieved when leaving. The view of Tokyo Skytree from the Room was quite nice. The hallway is outdoors and feels like an apartment building, but I knew that in advance so it wasn’t a problem. I don’t go to Tokyo very often, but I’d like to stay again. Thank you very much.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

We stayed during the Obon holidays. The building is old, but it’s well maintained and very comfortable. The meals were delicious, and we tried yamame trout sashimi for the first time. The bath had dim lighting, which made it very relaxing. We also used it in the morning, and it felt wonderful surrounded by trees. We really enjoyed the evening event hosted by the staff.

For 5,000 yen per person, the Onsen was available, the Room was clean, and the starry sky was beautiful—it was excellent.

I booked the "Room Selected by Hotel" Plan without parking. The room assigned was a twin room, which was very spacious with large beds, and I was very satisfied staying there with two people. I didn't use the bathroom, so I'm not sure about it, but overall, I was very satisfied.

I often come to Mito for both business and leisure, but this was my first time staying at this Hotel. Although I could feel that the Facility is a bit dated, I was able to spend my time comfortably in the room. The bathroom had a large bathtub, which suited my bigger build well, but at times the water overflowed onto the floor while I was using it. Also, the faucet’s water flow was weak, which was a bit troublesome. Still, the bed was comfortable and I felt it offered good value for money. I also enjoyed the breakfast—it was delicious. The female staff member in the dining area provided great service, making for a pleasant morning. I would like to stay here again.

They were very courteous and helpful on the phone as well.