전국 × 축제를 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

We planned a three-night trip to Nara. The first two nights were at a Hotel near Nara Station, so for the final night we chose this place a little farther out—especially because it offered the rare experience of staying in a soy sauce brewery. It far exceeded our expectations. Right after arriving, we joined the soy sauce pressing experience and were immediately captivated by the owner’s talk. I was truly impressed by the story of how he revived soy sauce making from scratch after his grandfather had been forced to stop after the war. Dinner dishes made with this deeply meaningful soy sauce highlighted mostly home-grown vegetables and let each ingredient shine—everything was exceptional. Even dessert (I think it was crème brûlée?) used soy sauce, and it was genuinely delicious. The Hatsuse Room was also a comfortable, calming space where we could rest well. Not having a TV was actually great. The wooden bath was wonderful too. Breakfast—rice with raw egg, an egg with a white yolk (?), and fresh fried tofu with soy sauce—was simple but the best kind of feast. The staff kindly answered even my husband’s rather unreasonable (laughing) questions, and I admired their sincere hospitality. Visiting in midsummer was lovely, but next time I’d like to return to this Accommodation in another season.

I chose “Garrya Nijo Castle Kyoto by Banyan Tree” as my Accommodation when visiting the Gion Matsuri (Saki Matsuri). I live in Nishinomiya, so it’s close enough for a day trip, but since it was the Gion Festival, I decided to stay overnight. After considering several options, I finally chose Garrya, which I’d been curious about for some time. I checked in in the evening, and as soon as I passed through the entrance and reached the lobby, I was breathless at the beautiful green garden framed by the large windows. I was even more moved by how the trees were reflected on the large stone table—it felt almost like being in an art museum. The calm atmosphere instantly eased my fatigue, and I truly felt glad I had chosen this place. My Room was on the third floor—Room 305 (Nijo Castle View Twin). The reflection of greenery even appeared above the window, creating an unexpectedly spacious feel that really impressed me. The use of stone flooring also gave it a wonderfully solid, luxurious presence. The raised area featured black tatami mats—something we Japanese guests especially appreciate. From the furniture and cushions to the bedding, every detail felt carefully considered, and I was completely satisfied. For breakfast, I chose their “Wellbeing” concept option—it was genuinely delicious and deeply impressive. The staff were flawless as well. Although it may seem like a high-end property at first glance, there were many younger staff members too, and their warm hospitality made me want to chat with them naturally. You’re sure to have a wonderful stay here.

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

Surrounded by delicious meals, a free-flowing natural hot spring bath, and adorable cats, I was able to spend a gentle, peaceful time. Thank you very much.

I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

For trips with our dog, we always choose the Regina group Hotels for their outstanding staff hospitality. This time, we finally made our first visit to this property, which we’d had our eye on for a while. With just 10 Rooms, it’s a compact Facility where you can complete everything—check-in and check-out, an open-air Onsen bath with excellent water quality, and carefully crafted kaiseki cuisine—all in your Room. The morning soak while enjoying views of the Hakone outer rim mountains from our second-floor Room was simply the best.

This was my first time visiting Sarugakyo Onsen, and to be honest, it didn’t feel like there was much sightseeing, but this Accommodation was so wonderful that I’d come back just to stay here again. The staff were all very hospitable, and the food was excellent. The pizza in particular was truly delicious—I ended up eating far too much. I’d love to visit again! Thank you very much.

This is a truly wonderful Hotel. The service, the Room, and the breakfast are all exceptionally attentive, and there are delightful surprises everywhere. The art pieces throughout the Hotel are also fascinating. It’s fun just to walk around and look at them, and it’s especially nice that whenever I spoke to the staff, they gave thoughtful, well-informed answers. Thank you very much.

I’m sorry for the late review, but thank you very much for providing such a wonderful night. The hot spring bath in the Room was incredibly soothing, and I ended up soaking in it many times. Above all, the Accommodation’s main highlight—the meal—far exceeded my expectations in both flavor and presentation, and I was truly satisfied. Not only was everything delicious, but it was the first time I’ve ever felt that eating could be this much fun. I was genuinely moved from the bottom of my heart. Partway through the meal, my chronic condition suddenly worsened and I had to excuse myself; thank you again for kindly bringing the final dessert to my Room—I would like to express my sincere gratitude here once more. This is an Accommodation I absolutely want to return to. I’m really looking forward to the day I can visit again.

This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

We stayed in Yokohama on the first day, visited Yokosuka on the second day, and decided to stay overnight on the Miura Peninsula. The Accommodation is a renovated historic building, and it beautifully preserves the original design from that time inside—it was truly atmospheric and moving. Our child was also surprised at how spacious and clean it was. Miura may not have the flashy feel of other tourist spots, but we were impressed by how many buildings have a nostalgic, old-fashioned charm. In the evening we went to a nearby seafood restaurant, and it was outstanding. I also highly recommend taking the Nijiiro Sakana-go boat tour. The staff at the Accommodation were very kind as well. Thank you very much.

I have stayed here many times. Although it is an older Accommodation, the Room and baths are always kept very clean, which makes for a very pleasant stay. The staff are attentive and considerate while maintaining a comfortable sense of distance—truly a wonderful Accommodation. The early-summer dishes this time were also delicious. They looked refreshing and beautifully presented. I would love to visit again in winter. Thank you very much.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

We visited to enjoy Kasumi crab. The tagged crab was larger and fresher than we expected, and both the quality and quantity were excellent. The staff were cheerful and very pleasant, and they explained Kasumi crab in detail, so we had a comfortable stay. We would love to visit again if we have the chance.

My first time on the Oga Peninsula. I was lucky to find such a wonderful Accommodation, and it made my summer memories even more special. I was completely satisfied with everything—the Room, the view, the meals, and the Onsen—but the quality of the Onsen water was especially outstanding. My partner tends to get facial redness from inflammation, and in summer it gets worse, possibly due to UV exposure. After soaking in the Onsen, the redness eased significantly, which made them very happy—they kept using the bath in our Room and even soaked their face repeatedly. If I could add just one request: my partner loves ice cream and tends to prefer Accommodations that offer it as a way to cool down after an Onsen bath. We would have been happy if there had been a small selection of ice cream available in the lounge. Next time, I’d like to visit in a different season.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

We stayed here for a birthday trip for my mother and our dog. The Facility and the food were excellent, but even more than that, every staff member we met was wonderful, and we were able to spend a truly comfortable time. What impressed us most was that all the staff remembered our dog’s name and greeted us using it. We will definitely stay again. Thank you very much.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

The staff were incredibly friendly and kind! The Onsen was amazing, but what impressed me most was the hospitality. And the kimbap was unbelievably delicious. On the second day they kindly served inari sushi, but I liked it so much I wanted to eat kimbap two days in a row!! The building is old, but it felt like visiting the countryside, and everything was thoroughly cleaned and spotless.

I stayed here for a concert trip this time. Because of the concert end time and traffic, I didn’t arrive until 9:00 PM, and I ended up getting to dinner very late, but you welcomed me with a smile and I had a wonderful time. Breakfast was also delicious, and since I had some time before checkout, I was able to take a walk in Kenrokuen Garden across the street. The location is excellent, and above all, every staff member was smiling and seemed genuinely happy—I would definitely like to stay here again the next time I visit Kanazawa. Thank you as well for your thoughtful thank-you email.