전국 × 서양식 숙소고객 서비스 평가가 높은 호텔·료칸

We stayed with you on a weekend in late September. With the weather swinging between hot and cool, days of rain, and even a typhoon, it really feels like anything can happen these days. So we decided: go where you want to go while you can, meet the people you want to meet when you can, and eat what you want to eat when you feel like it. And that meant—let’s go to WATANABE and enjoy autumn! By the time dinner started at 6:00 p.m., it was already dark outside the window. Looking up at the night sky reminded me how last year felt like summer all the way into October, and how we only started sensing autumn around mid-October. This dinner was another wonderful “WATANABE Special”—a luxurious and delicious course (including abalone salad and live Ise lobster with bouillabaisse sauce) that made me genuinely happy from start to finish. Boiled Toneri shellfish in seawater Mehikari fish fritters Herb toast topped with kampachi prosciutto-style ham Gougère filled with tartare of kombu-cured shrimp Snow crab and mushroom cake salé Red bell pepper mousse topped with Hokkaido sea urchin and consommé jelly Steamed abalone tabbouleh (couscous) with celery salad Ayu confit baked in pastry with tapenade and cucumber sauce Local turban shell & brown mushroom bourguignon-style dish Pan-seared white tilefish with peanuts, lightly curry-flavored Lemongrass granita Live Ise lobster with bouillabaisse sauce (assorted mushrooms) Homemade whole-wheat bread Japanese chestnut Mont Blanc dessert Madam’s petit fours and tea Every dish was delicious—especially for someone like me who loves fish roe/innards and being able to enjoy whole fish. Thank you for the wonderful feast both evening and morning. I’m always moved by the chef’s cooking, and soothed by Madam’s gentle smile. Thank you again for such a happy time. Today’s discovery: Madam makes that wonderfully chestnut-filled base of the Mont Blanc herself—amazing!

This was a wonderful Accommodation where the owners’ sense of style and hospitality were evident in every detail. The clean Room, the handmade garden, and the carefully prepared meals were all warm and comforting, and we felt truly relaxed. Rather than the standardized service of a large Facility, we could really feel how much they love this place and are devoted to nurturing it. My elderly mother also said she would definitely like to come again, so we will surely visit again. Thank you very much.

I chose to stay here because of its charming atmosphere, and I was sure my husband would like it too. Before booking, I called to ask about the room amenities. The head chef handed the call over to a female staff member, but her tone felt a bit harsh, and for a moment I hesitated about staying. However, once we actually arrived, that impression completely changed. Everyone who assisted us during our stay was very warm and welcoming, with genuine hospitality, and there was nothing at all that concerned me. The property was spotless throughout, and the lounge was comfortable—I was able to relax at ease. Above all, the food was outstanding. Each dish was prepared with great care while considering harmony with soy sauce, and I could truly feel the craftsmanship, attention to detail, and passion behind the cooking. Although the dishes made excellent use of soy sauce flavors, they never left an overly salty aftertaste—even after finishing everything—and I enjoyed every bite until the end. Because dinner was so exceptional, I would have been even happier if breakfast had been a bit more substantial. Including not only the cuisine but also the atmosphere and overall comfort of the inn, it became a truly memorable stay. This is a place I would definitely like to return to.

This was my first stay here. From the moment I arrived at the Hotel, the staff’s hospitality at the entrance was so attentive that it’s impossible to compare with other hotels. When I entered my Room, it was spotless—not a speck of dust—and I was truly impressed by the outstanding skill of the housekeeping team. In the evening, I used in-room dining and had grilled vegetables, soup, and focaccia. Everything was absolutely delicious and genuinely moving. If you stay here, I highly recommend trying in-room dining. This time I booked a Plan with breakfast included, so I enjoyed breakfast at the restaurant on the first floor. There were three options to choose from, and I felt it’s a menu loved by guests of all ages. I traveled here from Tohoku, and it took quite a bit of time and money—but this was an exceptional Hotel that still made me think, “I want to stay here anyway!” Thank you very much for taking such great care of me during my stay.

We stayed here with our dog again for the first time in three months, following our visit this June. Last time, the Italian food was so delicious that we decided to come back. Also, since you can dine together with your dog, you can relax and truly enjoy your meal. If your dog behaves well, they get a jerky treat as a reward—so our pup kept watching that staff member the whole time... We’d love to stay again.

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

Both the Room and bath, as well as the cuisine and customer service, were of a very high standard at this Accommodation. In particular, the private dining room was a wonderful space with a refined sense of style. The reflection of the waterway’s surface on the navy-blue wall inside was truly magical. I also felt it would be nice to raise the blinds a little at breakfast to enjoy it. The locally made cookies provided in the Room were also delicious. This is an Accommodation where I’d like to stay again, even in a different Room.

This is a small luxury hotel with 55 rooms. Because of that, the staff pay close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—it's the kind of hotel that makes you want to come back again and again.

This hotel truly embodies exceptional hospitality. The service is attentive, courteous, and thoughtful—and the same goes for the dining. Not only are the flavors and ingredients outstanding, but it’s rare to encounter cuisine prepared with this level of care. I also loved the comfortable room, the hot stone spa, and the atmospheric semi-open-air bath. At all times, you can enjoy a pleasantly private space as well. By the way, on long drives the windshield tends to get dirty and obstruct your view, and although it bothers you, you often end up leaving it (maybe it’s just me?). I was impressed time and again by thoughtful touches like having it quietly wiped clean before departure. So-called “popular inns” often raise expectations too high before your stay, so in reality they can be disappointing more often than not. However, this was a rare hotel that made me want to visit with the stay itself as the purpose of my trip.

This is a perfect Accommodation in every way. Just one thing: it would be even better if there were in-house loungewear that matches the staff’s uniforms. After enjoying the Onsen, please consider offering stylish loungewear that blends naturally into the dining area.

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

It was a rainy day, so it was helpful that the Hotel was close to the station. All of the Hotel staff were pleasant and welcoming. For breakfast, I had salad, bread, and soup, and everything was delicious and satisfying. There were board games in the free drinks area, which we enjoyed. It was a great Hotel that I would like to stay at again.

We stayed here to celebrate my husband’s birthday, and it turned into a truly wonderful stay. We don’t drink alcohol, and when we mentioned that, they kindly replaced the drinks in the Room refrigerator with non-alcoholic options. We really appreciated such thoughtful attention. At dinner, they also gave my husband a single rose as a birthday gift. We were deeply moved by this unexpected and lovely gesture, and it became a great birthday memory. From the open-air bath in our Room, we could look out over the lake—the view was absolutely stunning. Soaking in the open-air bath while enjoying the expansive scenery was incredibly relaxing, and being able to enjoy the Onsen at our own pace whenever we liked felt like a real luxury. Dinner was delicious as well—especially the pizza! It was so good that we ended up having two. If I had to mention one small concern, since it’s surrounded by nature there were quite a few insects. When we tried to use the open-air bath at night, many bugs (like stink bugs) had gathered there, so unfortunately we gave up bathing at that time. That said, I think that’s simply part of staying in such a natural setting. More than anything else, what stayed with us were the view from our Room, the Onsen, the food, and the staff’s warm hospitality. We were able to celebrate my husband’s birthday in a wonderful way and made lasting memories. Thank you very much.

A calm Accommodation in a quiet, secluded area with hardly any traffic noise, where you can truly feel time pass peacefully. The meals weren’t overly large and the number of dishes was modest, but each one was carefully prepared and delicious. It was an adult-oriented Accommodation where you can genuinely relax and unwind.

During our trip from the main island to Miyakojima, we stayed here for the entire time on the main island. The Room was spacious and very clean! We were truly touched by the honeymoon towel art and flowers that were prepared for us. The view of the ocean and Kouri Bridge from the Room was breathtaking. My husband was thrilled with the Agu pork shabu-shabu dinner. We also dined at a restaurant in the Hotel group, and it was delicious and stylish as well. Breakfast was delivered to our Room, and even during our Multiple Night Stay, they changed the menu each day—everything was so thoughtful. We had a wonderfully relaxing Hotel stay while enjoying a resort atmosphere, and our time on Kouri Island became an unforgettable memory. Thank you very much. We would love to stay again someday.

I’ve stayed here several times, and the 1st Cottage is always amazing no matter when I visit. The weather wasn’t great this time, but I relaxed indoors with my dogs while enjoying delicious meals. The cottage’s interior is wonderful, so staying in is part of the fun. I’d love to come back once more before the end of the year—looking forward to the seasonal dishes.

I stayed for two nights on my first trip to Hakodate. The view was amazing, and everything—from the service to the Room—was excellent. The Hotel also offers loaner bicycles, and there are plenty of nearby options such as car rentals and convenience stores. It’s also within walking distance of the station. There’s a morning market just a short walk away, so I had breakfast there. When I arrived in heavy rain, they immediately lent me a towel, which really warmed my heart. Even though I went in and out many times a day, they always greeted me with a smile, saying “Have a nice day” and “Welcome back.” There was no waiting for the elevator, which made everything comfortable. The Room was spotless as well. This is a Hotel I would definitely want to stay at again on my next trip. Thank you very much!

We visited as two families, and the quiet atmosphere throughout the property and the deep presence of nature felt wonderfully soothing. Each of us was able to spend a calm, unhurried time at our own pace. The bagna càuda served at dinner was especially memorable—an exquisite dish that brought out the best of seasonal ingredients with great care, and one we would love to enjoy again. Yamanohito’s culinary philosophy—honoring the inherent strength of each ingredient—came through clearly, quietly yet unmistakably. The hospitality from all staff members was among the finest we have experienced at any accommodation. It never felt excessive; instead, they offered attentive support exactly when needed, allowing us to relax with complete peace of mind throughout our stay. This has become a truly special place for our family—one we hope to revisit in different seasons to enjoy changing mountain scenery and cuisine each time.

We stayed for 2 nights and 3 days to celebrate my partner’s birthday trip. When I contacted you in advance to ask about arranging a surprise, you kindly replied and supported us on the day as well, for which we are truly grateful. The message on the whole cake was beautifully done, the surprise was a great success, and my partner was absolutely delighted—thank you so much. The rental car was even cuter than it looked on your website, and exploring the island with it was so much fun. The room atmosphere, the breakfast and dinner meals, everyone’s hospitality, and nearby Kuura Beach—everything felt like a perfect vacation. It was our first trip to Miyakojima, and we were able to spend such a relaxing and wonderful time. Finally, when you drove us to the airport, we were deeply moved when everyone—including the kitchen staff—came out to see us off. Thank you very much for an amazing three days.

This was our second stay. Since our third son (our beloved dog) joined our family five years ago, we only choose Accommodations where we can stay together, so we’ve stayed at many pet-friendly places around the Kanto area. With new Accommodations opening all the time, there are only a few we’ve ever revisited—but this one is exceptionally satisfying, so we returned during the Obon holiday period. With pet-friendly Accommodations, there’s often something you have to compromise on, but this place is almost perfect. The balcony of our guest Room had an open-air Onsen bath, a sauna, a cold plunge bath, and a relaxation area with a shower—plus an open-air bath for dogs. Inside the Room, there was a theater room with two massage chairs and a dining room where you can enjoy meals in your Room. The French cuisine served there is truly delicious. Recently, more and more Accommodations have excellent Facilities, but I don’t know any other place where you can enjoy food of this quality in your Room with your dog. Once again, everything was absolutely delicious. If you’re looking for the best Accommodation to stay with your dog, I highly recommend giving this place a try.