전국 × 레이트 체크아웃 숙소고객 서비스 평가가 높은 호텔·료칸

This was my second stay. Once again, I felt the staff’s warm hospitality in so many moments, and it made for a truly wonderful visit. Both dinner and breakfast for solo diners were delicious. Since this trip also celebrated my mother’s birthday, I was especially looking forward to the cake I had requested. It looked beautiful, the figs were wonderfully fresh and juicy, and it was genuinely delicious. It was light and easy to eat, so even though we were full after dinner, we finished it in no time. I also loved the welcome amenity sweets so much that I bought some to enjoy after my stay. I had planned to take the herbal cordial home as well, but after trying a sample I couldn’t stop—I ended up drinking it all during my stay because it was that good! At breakfast, the carrot smoothie left a particularly strong impression. It was sweet and delicious—I even looked up the same one afterward. Everything—from the food to the amenities—showed such care and attention to detail that they were things I wanted to keep enjoying even after leaving. I also used the bath salts included as a Well-being Room benefit right away; they warmed me from deep within and felt wonderful. The bed was very comfortable too. I usually have trouble falling asleep when traveling, but this time I drifted off quickly. One small point: I found the lighting controls a bit hard to understand. At night, I wanted to turn on only the toilet light, but couldn’t get it to work as intended and felt a little confused. If it were more intuitive, it would be even more comfortable. Once again, we had such a relaxing time together and made lovely memories with my mother. We would love to return.

I have stayed at many so-called top-tier Hotels, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—going above and beyond what I could have imagined. Breakfast at Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

It was a rainy day, so it was helpful that the Hotel was close to the station. All of the Hotel staff were pleasant and welcoming. For breakfast, I had salad, bread, and soup, and everything was delicious and satisfying. There were board games in the free drinks area, which we enjoyed. It was a great Hotel that I would like to stay at again.

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

It was wonderful. The Room was spacious, and the in-room Onsen was excellent—I enjoyed it many times. The private bath had no time limit, and I could use it anytime as long as it was available, which made me very satisfied. The staff greeted me with smiles. Above all, every meal was delicious and made me feel truly happy. I have stayed at various Accommodations before, but I think this one was the best. During my stay, I already wanted to come back again. It was truly great. Thank you very much.

After watching a TV program featuring purple sea urchin, we visited looking forward to the dining experience. The cuisine, making the most of Amakusa’s abundant natural bounty, was far beyond our expectations—truly outstanding. We also appreciated the thoughtful explanations about the ingredients and stories about the producers, and enjoyed a wonderful time with the paired drinks. Dinner enjoyed while watching the beautiful sunset is a special memory we will never forget. A stylish and comfortable Room, an Onsen with ocean views, and breathtaking scenery right before our eyes—everything was exceptional and deeply relaxing. Most memorable of all was the warm hospitality of your staff, who clearly love Amakusa. Their desire to share Amakusa’s charm and ensure every guest truly enjoys their stay came through in every detail, and thanks to their attentive care we felt comfortable throughout. It became an unforgettable stay for us. Thank you from the bottom of our hearts.

This was my second stay. I had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the steel framework running through the Room—unique to a tower—and by the many artworks throughout the Hotel. Thank you to all the staff for kindly answering her many questions and explaining everything so thoughtfully. In the evening, guests only can take an elevator through a secret door up to the observation deck. The special touch made our hearts race with excitement. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that’s only possible with a Hotel stay. Breakfast offered a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we thoroughly enjoyed tea time as well. This time, my mother and I took our time strolling around Sakae on this one-night, two-day mini trip—staying at this Hotel was our main purpose. Thank you for such a comfortable stay. We’re grateful for everyone’s attentive hospitality. We’ll be back again.

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

This was our second stay. Since our third son (our beloved dog) joined our family five years ago, we only choose Accommodations where we can stay together, so we’ve stayed at many pet-friendly places around the Kanto area. With new Accommodations opening all the time, there are only a few we’ve ever revisited—but this one is exceptionally satisfying, so we returned during the Obon holiday period. With pet-friendly Accommodations, there’s often something you have to compromise on, but this place is almost perfect. The balcony of our guest Room had an open-air Onsen bath, a sauna, a cold plunge bath, and a relaxation area with a shower—plus an open-air bath for dogs. Inside the Room, there was a theater room with two massage chairs and a dining room where you can enjoy meals in your Room. The French cuisine served there is truly delicious. Recently, more and more Accommodations have excellent Facilities, but I don’t know any other place where you can enjoy food of this quality in your Room with your dog. Once again, everything was absolutely delicious. If you’re looking for the best Accommodation to stay with your dog, I highly recommend giving this place a try.

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

I stayed for two nights on my first trip to Hakodate. The view was amazing, and everything—from the service to the Room—was excellent. The Hotel also offers loaner bicycles, and there are plenty of nearby options such as car rentals and convenience stores. It’s also within walking distance of the station. There’s a morning market just a short walk away, so I had breakfast there. When I arrived in heavy rain, they immediately lent me a towel, which really warmed my heart. Even though I went in and out many times a day, they always greeted me with a smile, saying “Have a nice day” and “Welcome back.” There was no waiting for the elevator, which made everything comfortable. The Room was spotless as well. This is a Hotel I would definitely want to stay at again on my next trip. Thank you very much!

I visited during the rainy season, a time I don’t usually choose. Both dinner and breakfast featured exquisite dishes that felt refreshingly cool to the eye and captured the early-summer atmosphere, lifting the gloom of the rainy skies. What makes this Accommodation truly exceptional is being able to enjoy outstanding cuisine at any time, thoughtfully crafted to reflect the season through sight, aroma, and taste. I also deeply appreciate the warm, friendly hospitality shown by all of the staff.

We stayed for one night and two days. The interior was beautiful and spotless. The food was delicious, and the staff’s smiles and hospitality were truly wonderful.

Thank you for your heartfelt hospitality from arrival to departure. Talking with our assigned butler and the rest of the staff has also become one of the pleasures of our stay. The Room setup, Onsen, room service, dinner, wine, and breakfast were all wonderful and truly memorable. Thank you very much.

Since dinner isn’t included, there is a shuttle bus to and from the Kanazawa Station area, which makes it easy to go out to eat. Even though it’s one Room, the bath and toilet are in the middle, so it feels like the space is divided, which I liked. The breakfast buffet has a wide variety of options; the Kanazawa curry is delicious, and there are plenty of side dishes too—it's a luxurious breakfast that I really enjoyed. As soon as you enter the Hotel entrance, it smells wonderful, which I loved. I will definitely stay here again when I visit Kanazawa.

We stayed in Room 401 with an open-air bath. The deep, expansive views, delicious food, and Onsen were all wonderful, but above all, we were most impressed by the warmth and kindness of the staff. Even among Accommodations in the same price range, many do not see guests off, so we truly appreciated it. It made us want to come back even more. Thank you very much.

The carefully prepared, healthy cuisine, the clean and stylish Room, the luxurious amenities, and the bath where you can soak while listening to the gentle murmur of the river—everything was deeply satisfying and made for a truly wonderful stay. What left the strongest impression was the hospitality of all the staff. There were several international staff members as well, and seeing them serve guests earnestly in Japanese and make an effort to embrace Japanese culture was heartwarming and put me at ease. This is an Accommodation I would love to visit again. Thank you very much for such a wonderful time.

At first, the parking area felt a bit scary. There are wheel stops, but if you come in with too much speed, it feels like you could end up in the river. There were three private baths, all a good size. If they were available, we could use them as much as we wanted, and one of the private baths even had a sauna. Amenities are the type you take what you need to your Room, and there was a wide variety. After bathing, they also had ice cream and black soybean tea available. Since it’s all-inclusive, drinks were set out on both the 1st and 2nd floors, which was convenient. On the 2nd floor where the Rooms are, there were two massage chairs that we could use freely. Dinner was a white squid course; it wasn’t live squid so it wasn’t at its sweetest, but there was still sweetness—and for two people it was more than enough quantity (half might have been plenty). We came for nodoguro (blackthroat seaperch), and we assumed one fish for two people, so we were surprised that each person got one. It was delicious. The Room was very clean, and the whole Ryokan smelled wonderful. Even though winter is crab season—and I expected everything to smell like crab—it felt very refined with a pleasant woody scent instead. There are no windows so don’t expect any views; however, the space with the sofa (with TV), bed, and washbasin area is very comfortable. The downside is that you can’t tell what the weather is like outside. But if you’re looking to enjoy an escape focused on eating and relaxing indoors, that may not be a bad thing. Breakfast was excellent across the board—the rice cooked in an earthenware pot was great, and so was the mirin-dried horse mackerel. On our way out we also tried grinding coffee with a stone mill for ourselves for once again enjoyed truly good coffee after a long time.