전국 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 98페이지

The bath and meals were excellent, but dinner is scheduled quite early. The only start times were 5:30 pm or 6:00 pm, and we were strongly pushed toward 5:30 pm. If we had known from the beginning that dinner would start at those times, we would have planned lunch accordingly. Since we ate a late lunch, we asked for a later time, but it wasn’t possible. At breakfast, while some guests were still eating, staff asked if anyone wanted more rice and then quickly began clearing the tables. We like to relax when traveling, so the rushed pace stood out. Aside from that, the food was delicious, the staff were all kind, and the location in the center of the Onsen town was great.

The Onsen on the day I stayed was not crowded, so I was able to relax very much. The water temperature was not too hot, and I could soak at a leisurely pace. The Hotel feels a bit dated, but nothing bothered me. I would like to stay again.

It was a bright, refreshing Room with good airflow from windows on two sides. Conveniently located near supermarkets, convenience stores, and the Yubatake.

I had made a Reservation last October but had to Cancel the Reservation due to circumstances, and this time we finally made it happen. Since only a “no meals” room was available, and we didn’t want to be tied down by time on the way there, we stopped by a supermarket and picked up food for three meals. We knew there was a microwave at the Accommodation, so we also ate things like retort curry. There is a two-door refrigerator installed in the closet, so it keeps items fairly cold. It’s definitely worth making use of. However, there are no dishes provided, so I recommend bringing disposable plates (and chopsticks/spoons). Also, there is no coffee or tea provided, so if you need them, it’s best to bring your own (there are no cups either). The room is a 6-tatami-size room as shown in the photos, but you have to lay out and put away the futon yourself. For older guests, that may feel a bit tough. We stayed three nights and there was no cleaning service. This was explained at check-in (including the points above), so we accepted it. Each morning we put our trash outside the door before going out; honestly, it became more stressful than expected because you need to be mindful of basic sorting. It’s reasonable and within common sense—but still. Two issues stood out. The mattress futon was extremely thin—like what people call a “rice cracker.” There were four futons available, so my husband and I used two each, but we could still feel the tatami through them. We even added the cushions provided in the room underneath, but it barely helped. I have lower back pain and chose Nagayu Onsen for that reason, so this was difficult for me. It may be time to replace them. Also regarding the safe: it is attached as part of the room key set-up but appears broken and unusable—now seemingly used as a TV stand instead. In this situation, I think it should be listed as “no safe.” And these days especially, having an in-room safe feels essential—so I strongly hope this will be improved. For these reasons I rated it 4 stars. Lastly—and most importantly—my husband and I were truly impressed by the manager’s personality: very friendly and considerate (just my personal impression). They also guided us about reserving/using the private family bath(s), which allowed us to use everything with peace of mind. The Onsen was wonderfully relaxing and high quality; we were able to share precious time together as a couple. If possible, we would love to stay again—thank you very much!

The Accommodation’s services felt fairly minimal, but the staff responded to questions and provided guidance very politely and kindly. The building shows its age, and the Room had a slight musty smell right after entering, but it was only noticeable when coming and going and didn’t bother me much during the stay. The Onsen has three open-air baths, and if they’re available you can use any of them freely. There’s no time limit, so you can relax at your own pace. Each bath has a different temperature, and there are washing areas as well, so I could compare them as many times as I liked depending on my mood that day. It was an Onsen lover’s dream—I was completely satisfied. This time I booked a Plan with one night and two meals, so meals were served at the sister property. It felt a bit inconvenient that drinks were charged separately on the spot, but the number of dishes was just right, and the meat was very delicious.

I traveled with my elderly mother, and since the accommodation is slightly away from the main street, it was quiet and comfortable. Moreover, it takes less than 10 minutes by car to reach the main street. Parking lots are abundant (many cost a maximum of 400–500 yen on weekdays), making sightseeing convenient. The front desk staff, both men and women, were all pleasant and answered our questions with smiles and care. At the breakfast venue, not only was the food delightful in the morning but there were also various drink options that made us feel enriched. As for the bath, I didn’t notice the bubble bath at night in the open-air section but realized it in the morning when I thought, "Wasn’t this clear before?" However, I felt that the machine for creating bubbles was a bit noisy. Still, with its excellent location and welcoming atmosphere, this is a wonderful accommodation where my mother also had a great time. Thank you for your hospitality!

One person had to be a No Show at the last minute, but they calculated the Hot Spring Tax only for the number of guests who stayed, which was very kind. An overseas staff member assisted us at the front desk, and their language, guidance, and service were excellent—I was truly impressed. The Room was also divided into two separate areas inside, each with its own door, which solved my husband’s snoring issue. There was a large public bath and a microwave as well, which was convenient. It was a bit disappointing that the parking lot can fit only four cars when parked tightly, and that the futons were thin. I think it would be even better if thicker mattresses were introduced. That said, the hospitality was truly outstanding; I work in customer service too, and it made me want to learn from them. Thank you very much for taking such good care of us during our stay.

The Room had an ocean view with a great景色, and the sound of the waves was soothing. I wish the shop had more items, such as snacks and appetizers. I’d like to stay again!

This charming Ryokan is perfect for a relaxing stay, offering Onsen-equipped rooms where you can unwind all day. Ideal for a Multiple Night Stay, it allows you to fully enjoy the serene atmosphere. The meals are plentiful and satisfying, even for those with smaller appetites like my daughter and me. Complimentary beer and boiled eggs are available at the gazebo, adding to the delightful experience. What truly stands out is the warm hospitality of all staff members, from young male staff to new female staff, making every interaction soothing from check-in onwards. Located within walking distance of Yufuin's Yunotsubo Kaido Street, this Ryokan is highly recommended if you want to explore Yufuin while enjoying exceptional service and comfort.

The night view was wonderful. The river-side Room was furnished in a Taisho-romantic style, beautifully coordinated, and the scenery was amazing. It felt like stepping into a mysterious world. Dinner was delicious as well. And the breakfast imoni soup(?) was really tasty. We also had lunch at Shirogane the next day, so it was a very filling trip. It’s a bit of an uphill walk, but the Onsen at Ginzanso was great too! You can hear footsteps and voices from the next Room or upstairs quite clearly. For me… it bothered me a little (well… quite a lot, haha). Ginzan Onsen is wonderful.

I had a very comfortable stay. I will definitely use it again when I visit for work.

We were able to relax in both the bath and the Room. The sound of the river was soothing, and it was an Accommodation we would definitely like to stay at again. By the time we left, our skin felt smooth. Thank you very much.

We used this Accommodation for a three-generation trip. There were 7 adults and 4 children (ages 10, 8, 5, and 1), all boys. For a two-night, three-day stay, we booked three Rooms in Sukumotei on the front-desk floor, which was very convenient. We were able to dine together as a large group, and because the dining area felt like semi-private seating with some separation from other guests, it was great. The half-buffet was also nice and delicious. There wasn’t the kind of crowding you get at a large Hotel, so we could relax. On the second day, our one-year-old grandson developed a fever, and they made rice porridge for him and helped us find a hospital—we truly appreciated all their support. We can’t thank the staff enough for their warm care. During our stay, the children were loud—running around in the Rooms—and I’m sure it was noisy. But thanks to the unique comfort of this place, we were able to spend our time without feeling self-conscious. Thank you for making it such a memorable trip.

The Accommodation was reasonably priced, yet the Room was spacious, and the ocean right in front of us made for an amazing view. Since we stayed on a weekday, the breakfast and dinner buffets were not crowded, so we could dine quietly. Everything was delicious, and we enjoyed our meals by the window while looking out at the sea. There is a municipal parking lot right in front, as well as a beach for swimming nearby, making the location excellent.

You can also enjoy the Onsen in the main building, offering excellent value for money. The staff's hospitality is very pleasant.

Thank you for your hospitality. Thanks to the thoughtful care and service of all the staff, we had a very comfortable stay. Although the Facility is located on Atami’s characteristically steep slope, it is close to the station, taxis arrived quickly, and access was very convenient. The Facility itself may not be brand-new, but the Room was spacious, easy to use, and had an ocean view. The raised-floor style layout and the larger mattress bed were also very comfortable. The large public bath could accommodate about 3–4 people in the tub and around 8–10 people in the washing area; the water was great, and we appreciated the strong shower pressure. One thing we noticed was that the curtains did not block much light, so it was bright early in the morning and woke us up. In any case, we will visit again soon. Thank you.

The best part was having free all-you-can-drink alcohol and other beverages available right in front of the reception after a long drive. The dinner buffet didn’t have an extensive variety, but it was satisfying, and here too, there was unlimited alcohol. The bath left my skin feeling smooth—such a great experience! Although the staff were foreigners, they were well-trained and very polite. If I had to mention one downside, it would be the weak Wi-Fi connection. Other than that, I was satisfied and would love to stay again!

As the stay approached, I checked the reviews and found many negative ones, making me feel nervous and uneasy until arriving at the accommodation. I stayed during the year-end holidays, but other review sites mentioned that by late November, a pump failure had caused the large public bath to be unavailable, and guests were shuttled to another accommodation. This made me anxious, so I contacted the accommodation a day before my stay. They assured me that it was no longer broken, but I still felt uneasy... In the end, I was pleasantly surprised in a good way! I chose a room with an open-air bath. While it's true that the room itself is old, the open-air bath was spacious and absolutely fantastic! The private baths also offered beautiful views of Mount Yufu, and contrary to some negative reviews about water temperature issues in both private baths and public baths, everything was at just the right temperature. The staff seemed genuinely dedicated to improving their services; their efforts were evident. During meals, there were plenty of staff members available who promptly responded to requests like refills—making dining very pleasant. Thank you for allowing us to have such a comfortable stay!