전국 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 66페이지

We stayed here with 12 family members and relatives. Our biggest concern was whether we could find seats at dinner and breakfast, but the front desk staff coordinated everything so we could all sit together, which made it stress-free and greatly appreciated. Everyone was able to bring back the dishes they liked, and we were all very happy with the food. Since we had a Multiple Night Stay for two nights, each of us could enjoy what we wanted—table tennis, mahjong, the beach, the pool, and fishing—making it a meaningful stay. It was a hot summer, so we were also grateful to be able to relax inside the Hotel. We will definitely stay here again on our next trip.

We had a very comfortable stay.

Thank you for taking care of us on our one-night, two-day family trip over the long weekend. It seems Reservations for karaoke, table tennis, billiards, and the private family bath are available on a first-come, first-served basis. With an 18:00 check-in, we could only make a Reservation for billiards. Even though the price is the same, it felt like we missed out a bit. Meal times also fill up starting with the most popular slots. I appreciated that both guests and staff were mostly Japanese. The buffet was great, and having all drinks included was excellent. However, many of the staff were older and seemed to have a hard time keeping up with refills... I would have liked to see younger staff working more efficiently there. That said, the senior staff worked hard and were very polite!! The Room was spacious and nice, but there were snack crumbs under the desk... It would be helpful to have a lint roller in the Room.

Following last year’s stay, we visited again this year, and my mother and sister also stayed in separate Rooms. With more people traveling together, it was a wonderful trip. My mother and sister, who joined us this year, were very happy as well. At every meal, we ate until we were completely full and enjoyed a great time together.

I walked from the station to the Hotel while sightseeing along the way. I visited a shrine before checking in, and when I did check in, my Room had a view of that shrine. Since it was easy to get there from the parking lot side, I thought I might have been better off checking in first, but the view of the sea from the slope below the shrine was wonderful, so it felt like I got to enjoy it twice. The meals were served in small dishes that were easy to pick up, so dining went smoothly. Everything was delicious and very satisfying. The bath was also great, but if I had one request, the shower position was low and a bit difficult to use. Since it was a Sunday stay, it was reasonably priced and much appreciated. I would like to stay again if I have another opportunity.

My spouse and I stayed on 8/5. The Ryokan is located around the middle of the Akayu Onsen town. When we arrived at the entrance on a quiet midsummer afternoon, a lovely proprietress warmly welcomed us. The artworks displayed throughout were truly beautiful and valuable—nostalgic yet mysterious—and it felt like visiting a hidden museum surrounded by mountains. The Onsen baths included a Roman-style bath and a rock bath. Everything was kept very clean, with an artistic atmosphere, and the water was pleasantly hot—it really seemed to help with stiff shoulders and nerve pain. The shower pressure was also excellent. We ate nearby this time, but we heard they offer carefully curated menus. And the Room: a spacious Japanese-style Room, welcome tea and sweets, and a large TV—absolutely satisfying. I also saw comments from others saying the Facility and building feel old, but that’s exactly what makes it special. I hope it can remain as it is for as long as possible. It was an old-fashioned, artistic Ryokan where we could truly relax and feel healed. Thank you very much!

We stayed here to celebrate a family member’s birthday. The dining staff provided outstanding service and even prepared a cake for dessert, which made the celebration a success. It became an irreplaceable family memory. Thank you very much.

We stayed in the Garden Tower at NASPA New Otani with breakfast only (no dinner). We bought food at a nearby supermarket and checked in. I had confirmed in advance that the Room had a microwave, so we were able to enjoy our meal very nicely. The refrigerator was also larger than in a typical Hotel, so there was plenty of space for drinks, and we could even store ice cream after dinner—very satisfying! Even so, I think it’s amazing how affordable it is. The staff were truly wonderful: when they had time, they worked efficiently on other tasks, and if we hesitated even a little about what to do, they would kindly speak to us. I’d love to stay again sometime.

First, it’s an older Hotel, but I had no complaints at all. The rooms have been nicely renovated—clean and easy to use. The bath is a natural Onsen with excellent water. And the breakfast—there aren’t many Hotels where you can enjoy such a delicious breakfast. If I post a good review like this, Reservations will probably increase and the rates may go up, but since I stay in Suwa every month, I’ve already made my Reservation for next month as well.

The private open-air bath in the room had the perfect temperature, was very clean, and it was amazing to enjoy it while gazing at the full moon at night. Both dinner and breakfast were served in the room, allowing for a relaxing experience, and both meals were delicious and satisfying. The staff were kind and friendly, making our stay pleasant throughout. The only downside was that the shower in the reservation-only private bath had weak water pressure, which made it cold before getting into the bath. Other than that, it was a very satisfying stay where we could relax and forget about daily life.

Staying on the day of the fireworks festival and being able to watch from the rooftop was truly moving. The staff were kind to my children, and I also appreciated their thoughtful care during meals, such as asking whether we needed children’s spoons. It was my first solo trip with the kids, and we were completely satisfied!

I stayed here as a solo traveler. The staff gave me a warm welcome, and even though it was my first time at this Accommodation, I felt at ease throughout my stay. Their service was pleasantly attentive without being overbearing, which made it especially comfortable to stay alone. The Onsen had a quiet, relaxing atmosphere, and I was able to soak slowly and unwind from everyday fatigue. The water felt wonderful—I found myself wanting to return again and again. The interior was also very comfortable, and I truly enjoyed a leisurely pace of time. This is an Accommodation I can recommend to anyone who wants to relax on their own. I would love to stay here again when I’m in the area.

The Facilities and meals are standard for an Itoen Group Hotel and are by no means luxurious, but the value for money is excellent. More than that, the staff were cheerful and very courteous, which made our stay truly pleasant. Thank you very much.

My family, who live far away, stayed for the third time. They said the meals were even more delicious this time. They also appreciated that baby food was available, which was a great help since they have a young child. We will definitely stay again. Thank you very much.

It was very clean and comfortable! The meals were delicious, and we had a pleasant stay. Please note that the toilet and washbasin are located outside the Room, and bathing is available only in the large public bath (15:00–23:00), so it may not be suitable for those who want a morning bath or shower. There is an ice machine and a microwave on the floor. Also, the refrigerator includes a freezer compartment, which was helpful for freezing ice packs.

We stayed as a group of four, with two Twin Rooms. The rooms were clean, charming, and very comfortable. We were especially surprised by the excellent value for the meals. Both the meat and sashimi were incredibly delicious. We would definitely love to stay here again!

I saw several comments saying the rice wasn’t good, but I found the rice and meals delicious. The venison sashimi and wild boar hot pot—meat dishes you don’t often get to try—were also easy to enjoy. There were fish dishes as well, and overall I was very satisfied with the menu. The Onsen water was silky-smooth, with excellent quality. The open-air bath where you can feel close to nature was also great. One request: I would have appreciated having water or tea available near the bath entrance/exit. The Room was spacious and clean, but the mat was firm, and the futon was so thick that it still felt a bit uncomfortable to sleep even with stronger air conditioning. I traveled by road bike, and they moved a bike rack indoors for me, so I could stay with peace of mind.

The accommodation may be old as mentioned in other reviews, and it might not compare to high-end places, but for me, this is the perfect onsen accommodation! I was completely satisfied from the moment I arrived. My companion was also delighted, and our first impression was excellent. After arriving, we used the indoor bath. Thanks to the limited number of rooms, we had it all to ourselves. The water quality was fantastic and even alleviated the pain in my right upper arm caused by neuralgia. As for dinner... while you can hear other guests' voices, each group has a private dining space where you can enjoy your meal without worrying about others. The rice was delicious, and every dish served exceeded expectations! For someone over 50 like me, there was plenty of food—it was honestly a challenge not to leave anything behind! But what impressed me most during dinner were the staff members who attended us; their warm personalities and smiles (even through masks) made dining an absolute pleasure. I’ve often avoided meals at accommodations due to past disappointments; however, this place completely changed my perspective with its exceptional food and outstanding service from staff members—so much so that I went to bed feeling deeply moved. The next morning before breakfast, we reserved a private open-air bath (though initially planned for before dinner but it wasn’t available). It turned out beyond expectations—a truly amazing open-air bath! Even large enough for three families together yet just two of us enjoyed it privately. Perhaps due to timing or seasonality—we saw swallows building nests nearby while hearing chirps from baby birds as parent birds busily brought them food—a serene experience indeed! Breakfast afterward left us equally satisfied despite having eaten so much at dinner—it’s hard not being full here! Having stayed at various accommodations over time only two—including this one—made me want return solely because they’re worth visiting again (the other being an unnamed place in Hirugami Onsen). In conclusion: If you're looking for affordable enjoyment combined with must-have private open-air baths—I highly recommend staying here! Lastly—to any staff member who assisted during our delightful evening meal reading this review—I hope these words bring joy your way!

It’s conveniently located for sightseeing, and the spacious Room is a real highlight. Even though it’s a tatami-style Room, the chairs and table are set at a comfortable height, making it perfect for getting work done on a business trip! The bath was wonderfully warming as well. Among the private baths available, the open-air bath with the best view is on the rooftop. Since there is no indoor bath, it may be quite challenging to use in winter—it takes some courage. That said, it offers a beautiful snowy-view bath experience. I think it has its own charm that’s different from summer scenery.

This was my second time staying in Nozawa Onsen, and I wanted to try a different accommodation from last time. After reading various reviews online, I decided on this place. There are many public onsen baths near the accommodation, and I enjoyed visiting several of them. The large bath at the accommodation alternates between night and morning use, and since the autumn leaves were beautiful at the time, soaking in the bath while enjoying the view was amazing! The provided amenities were from POLA, which was excellent. Both dinner and breakfast were incredibly delicious—I even had three bowls of rice! The staff members were very kind; it felt almost unfair to pay such a reasonable price for such great service. If I had to mention one downside, as noted in other reviews as well, it would be that the futon mattress was thin with just one layer, making it slightly uncomfortable to sleep on. However, overall, I was extremely satisfied! I'd love to stay here again!