전국 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 51페이지

The cuisine, hospitality, Onsen, location, and bicycle rentals—everything was wonderful.

The meals were delicious, and the sashimi was very fresh. There were several types of open-air baths, which we really enjoyed. The owner couple were very kind and even helped us with local sightseeing recommendations, which was greatly appreciated.

There are an Onsen, a waterwheel soba restaurant, and a yakiniku izakaya within a 3-minute walk from the Hotel, so we had a very comfortable stay. The staff were also extremely courteous, and it made for a relaxing holiday. However, when we checked in and entered the Room, it was completely dark and we couldn’t find the light switch. We would have appreciated it if the blinds had been left slightly open.

This was my fifth visit to Tsukioka Onsen. It was my first stay at Akebono, but Tsukioka Onsen has excellent water quality, and Akebono’s baths were great as well. Since I stayed on the last day of a three-day weekend, it was quiet, and I could enjoy the spacious baths at a relaxed pace. The dinner looked like it would be neither too much nor too little in the photos at the time of Reservation, but in reality it was quite generous and left me very full. Everything was delicious. For breakfast, the side dishes felt like they were meant to go with rice, but they were also tasty—I even had seconds. The rice itself was excellent too, just as you’d expect from Niigata, famous for its rice.

I stayed at your Accommodation in Kinosaki before, and this time I stayed in Shirahama. The Room was spacious, and the children were very happy. At dinner, a staff member kindly offered to take a family photo for us, and I truly appreciated the thoughtful gesture. I would love to visit again if I have the opportunity.

Luxurious atmosphere, delicious meals, and outstanding staff! In the evening, I enjoyed drinks with my wife and had a wonderful time.

Unlimited free access to the game arcade, table tennis, Go and shogi, karaoke, and more. It felt like I finally had time to relax again after a long while, and I made wonderful memories. The shared karaoke turned into a nostalgic sing-off of classic Japanese songs, and I truly enjoyed the fun, one-time-only atmosphere with people I had just met. Thank you very much!

The staff’s friendly greetings and thoughtful hospitality made our stay very comfortable. I finished every last drop of the soy milk hot pot at breakfast—it was delicious. I made a Reservation here to see the starry sky. Unfortunately it rained, but the nighttime lights of the Onsen town seen from our Room window were also wonderful. I was captivated by Hirugami Onsen’s silky-smooth water. Thank you very much.

Everyone at the Hotel was very kind, and the bath was relaxing. I’m quite particular about cleanliness, but everything was clean and I felt comfortable staying there! Even though it’s a Japanese-style room, it had proper blackout curtains, which was great because the kids didn’t wake up early in the morning.

I planned this trip as a surprise getaway for my friends and chose this Ryokan. We selected the entire-floor Room on the 5th floor, and it was absolutely the right choice. There were three open-air baths in the Room, and it was very spacious—my friends were truly amazed. So much food was served that we couldn’t finish it, and we almost felt bad about it. It was a truly luxurious trip, and we were very satisfied.

We were extremely satisfied! We were impressed by the prompt, thoughtful service. The food was delicious and generously portioned.

Thank you for taking care of me on this touring trip! I really appreciated being allowed to park my motorcycle under the eaves by the entrance. The staff included many young women from overseas, and everyone served us politely with constant smiles, so I was able to fully enjoy a satisfying Onsen Accommodation—thank you very much. Next time, I’d like to visit with my wife and daughters as a family, and I look forward to seeing you then. If I may make one request: I had a beer in the floor area next to the front desk, but I was disappointed that the glass was at room temperature (it was a hot day, so it felt lukewarm). I would be grateful if you could consider this. Thank you again for such an enjoyable stay at your Onsen Accommodation. This middle-aged rider will definitely be back!

The Room staff were very friendly and attentive to every detail, and although we were traveling with my parents in their 90s, we had a comfortable stay. It was also great that the bath was available 24 hours a day.

I’m truly sorry for having to rush you due to our circumstances, but the meal was absolutely wonderful—everything from the tableware and presentation to the flavors. I only wish we could have enjoyed it more slowly. My son also said he definitely wants to visit again, so next time I hope we can invite my daughter and her husband and come together. We stayed in a Room on the 3rd floor. I can go up and down stairs normally now, but when my knees were bad, stairs were not possible for me. It may be a bit difficult for guests who need a cane.

One night with two meals (breakfast and dinner) included. The food is delicious and features local specialty ingredients, letting you fully enjoy the charm of traveling in the area. The room is spacious and clean, and it’s very relaxing to sit on the balcony and enjoy the ocean view.

This was my first time staying with Itoen Hotels. The Accommodation at Yunishikawa Onsen was very clean and pleasant. The buffet dishes were also replenished promptly, and I am truly grateful to all the staff. I would definitely like to stay again.

We had a comfortable stay. Thank you.

Three colleagues and I stayed here. We were very satisfied with the variety of dishes at dinner and breakfast, the service, and the bath. Great value for money.

We stayed at this Accommodation after spending the day at Shibamasa World. Most other Accommodations require check-in by 18:00–18:30 if you have meals included, but this one allowed check-in until 19:00, which gave us more flexibility, so we chose it. We were happy that we could choose the main dish and each of us could pick what we liked. The food was luxurious and delicious, and we were very satisfied with both dinner and breakfast. Our children were also pleased to have a kaiseki meal instead of a buffet, and everything was delicious. They also happily ate the kids’ menu. The Room was spacious, with plenty of space even for our family of five. The bedding was mattresses rather than futons; I usually wake up with body aches, but perhaps because it distributed pressure well, I woke up without pain—actually better than usual. The bath wasn’t very large, with one indoor bath and one open-air bath, but it was relaxing and felt great. Overall, it was a very satisfying stay.

This was my second stay. Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days. I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much. The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation). This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended. Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value. We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses). After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station). On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area. As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor. That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild. Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times. The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like. If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay. One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them. The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.