전국 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 45페이지

After seeing on TV that many stays were being canceled due to the earthquake, I decided on the spot, “Then let’s go and make some summer vacation memories!” and made a same-day Reservation. The Room had a calm, pleasant atmosphere. Since it was the Room at the very end of the hall, we were able to relax without worrying about others even with children. I know it may depend on availability, but I truly appreciate your thoughtful consideration. Some of the staff were from overseas, but they made a sincere effort to speak polite Japanese and were very pleasant. Everyone was gentle and attentive, and we received wonderful hospitality. We thoroughly enjoyed the Onsen—both the large public bath and the private family bath. It helped us forget everyday noise and feel refreshed. This ended up being a long message, but it was truly a rewarding trip that left us completely satisfied. It reminded me how wonderful a Ryokan can be. Next time, I’d like to add meals as well and enjoy an even more relaxing stay. Thank you very much.

This time, I stayed for a one-night trip with a friend after not traveling together for a while. I had previously stayed here for my mother’s birthday, and although it was my first visit in four years, the baths were still wonderful. Above all, I love the location right in the heart of the Onsen town, and I fully enjoyed the Onsen—visiting Oyu twice as well. We booked a breakfast-only Plan, and we were very satisfied with the hearty breakfast; my friend then headed back to Osaka.

This was my first time staying here, and I came on a solo trip I’d been looking forward to.\nThe hot spring water was amazing—silky and smooth—and I loved it.\nThe meals were very well seasoned and delicious.\nThe Room was just the right size for one person.\nI’ll be back again on my own in autumn.\nIt was the perfect way to relieve everyday fatigue and stress.\nThank you very much.

Deeper into the Hanamaki Onsen area, Dai Onsen itself had a rather rustic, old-fashioned atmosphere, but this Accommodation is a reinforced-concrete building and one of the larger Accommodations in Dai Onsen. It had a strong Showa-era feel, yet everything was impeccably clean; the Onsen was spacious, with abundant free-flowing water that felt pleasantly gentle on the skin. Just as we had heard about the excellent food, both dinner and breakfast were thoughtfully prepared with many dishes, and everything was delicious. All staff members—both younger and older—were consistently pleasant and service-minded without ever being overbearing; their perfectly balanced attentiveness was wonderful. The Room had a nostalgic Showa-era ambiance that older guests will appreciate, and we slept well in this warm and welcoming Accommodation.

After descending from the mountains on the second night of my two-night stay in Shima Onsen—somewhere I had long wanted to visit—I stayed at this Accommodation. It is located in a quiet area, and the beautiful views of the Shima River from both the Room and the baths, along with the excellent spring quality and comfortable temperatures, made me very satisfied. The three large public baths were each enjoyable. The proprietress’s picture-story show and talk, which she has continued for 33 years, were skillful, fun, soothing, and highly recommended. The staff were also polite and very pleasant, providing attentive hospitality throughout. This is one Accommodation I would like to stay at again.

All the staff were incredibly friendly, and they even saw us off at the end, which made us feel wonderful. At breakfast, we enjoyed local Shinshu flavors such as mushrooms and ended up eating a lot.

This was my first time using the weekday Plan. Given the price, I honestly wasn’t expecting much (sorry), but I was amazed— the food was delicious, the Room was clean, and I could really relax in the bath... I found myself thinking, “Is this price really okay?!” It’s definitely an Accommodation I highly recommend.

We stayed here to celebrate our 25th wedding anniversary, traveling with my spouse, our dog, and my mother. It had been about 10 years since our last visit, and I’m truly glad we came back. At check-in, they had prepared a special anniversary surprise for us, which was very moving. The front desk staff were all so friendly and welcoming that it made us feel genuinely warm inside. At dinner, we also received congratulations from the proprietress; we felt humbled but very happy. The Onsen is available at all times except during the men’s/women’s rotation, and the water quality is excellent—leaving us warm all over with smooth skin. Both dinner and breakfast were generous in portion size, and we were fully satisfied to enjoy delicious Yonezawa beef and freshly pounded mochi. Our Room was spacious, clean, and very comfortable. By chance there was a fireworks festival that day, and we were lucky enough to watch it from our Room. The service floor has a microwave as well, which was helpful for warming up our dog’s meals. We also appreciated being able to relax in the lobby with a good cup of coffee on departure morning. At check-out we enjoyed chatting with the front desk staff again, and they saw us off with smiles until the very end. My mother—who hadn’t traveled in quite some time—was delighted too, so choosing this Accommodation was absolutely the right decision for us. Thank you very much. We would love to return again.

We stayed as a family to celebrate my husband’s birthday and our wedding anniversary. From the moment we checked in, we were amazed by the spacious, wonderful Room you prepared for us. When we checked out, we learned that it had been upgraded free of charge, which truly moved us even more. At dinner, you even prepared a fruit platter to celebrate my husband’s birthday and our anniversary—thank you so much. Our whole family was touched by your warm thoughtfulness. The Onsen also offered a great variety, and we enjoyed bathing many times. Most memorable of all was the dinner buffet. Not only was every dish delicious, but each time limited-quantity items were announced one after another, we found ourselves excitedly wondering what would come next as we enjoyed our meal. Thanks to the Room, the Onsen, the meals, and above all the warm hospitality of your staff, this trip became an unforgettable memory for our entire family. After returning home, my husband and children told me, “Thanks to you, Mom, it was such a wonderful trip. Let’s do it again.” That made this trip especially joyful for me as well. I sincerely appreciate all of your kindness and consideration. We look forward to visiting again as a family someday. Thank you very much.

I’ve stayed at many Accommodations where I thought, “This looks different from the photos on the official website…,” so I tried not to expect too much, but I was completely satisfied with everything. The Room was spacious and clean, and the in-room toilet had been renovated—large and comfortable. The footbath was also very relaxing. Both breakfast and dinner were buffet-style and delicious. The staff were all very pleasant as well. By chance, there was a summer festival nearby on the day we stayed, so we enjoyed Bon dancing, food stalls, games, and even a small fireworks display. I would love to stay again. Thank you very much.

We stayed in a spacious Room with a special feel. It was clean, beautiful, and very comfortable. Fresh flowers were arranged throughout, and the cleaning was thorough. Dinner at “Omoinomama” was extremely satisfying—though for a woman in her 50s, the portions were a bit too large and I couldn’t finish everything within the allotted time… haha. It seemed like there may be an assigned attendant system; one staff member consistently came at just the right times to provide service. Drinks are ordered via smartphone, but they also took orders verbally, which was appreciated. The bath was spacious and the water temperature was perfect. There was also a hinoki cypress bath in the Room; I used it as well and found the scent very soothing. The only disappointment was that the coffee at the breakfast venue didn’t taste good. I have stayed here about three times before, but this was the first time I felt it wasn’t good at all. Since we were traveling with guests from far away, one of them even asked, “Is it over-brewed?” which was unfortunate. I also noticed that while some staff members were excellent, others seemed unmotivated. I’m leaving this Review in hopes that it will become an even better Accommodation.

This was my first time staying at Kinugawa Royal Hotel. While the property does show its age, we had a wonderful time and were able to spend plenty of quality time as a family. What matters most isn’t how new or spotless a Hotel is, but how you spend your time there and the memories you take home. We were also lucky enough to catch fireworks at just the right moment. It became an unforgettable memory. This was my second stay with the Itoen Group. I will stay again.

The private open-air bath and sauna were absolutely amazing, and I felt completely refreshed with an Oropo after the cold plunge! The meals were also very satisfying, with plenty of ingredients from Yamanashi Prefecture. Since the Room was separated as well, it felt very private and relaxing without worrying about others. I’d love to come again.

The stay was comfortable, but the Facility felt dated in many places. The semi-open-air bath in the guest room was spacious enough, but it was almost completely open to the air, and we could clearly hear voices from next door. The meals offered a typical buffet selection.

The thorough explanation of the facilities at check-in and the attentive service at the buffet restaurant were excellent.

I was able to relax in a clean and spacious Room. Above all, the staff were kind and attentive wherever I went, which made my stay very pleasant. I also appreciated being able to adjust the portions of rice and miso soup myself. I would like to stay here again. Thank you very much.

This riverside Accommodation was truly wonderful. Meals weren’t the typical one-set Ryokan style; there were several choices available. The portions were just right—not too much—so I could sleep well at night, and I also felt thoughtful attention to detail throughout. I was especially grateful that, unlike many places, there was no noise from children during meals, so I could enjoy everything quietly and at a relaxed pace. Dining while enjoying the cool breeze and scenery through the riverside windows became an unforgettable time. For bathing, I used a private bath. Because I have surgical scars, I was most grateful that they prepared a private bath where I could bathe with peace of mind. The free-flowing natural spring water was beautifully pure and felt cleansing even to the soul. The Room had double-pane windows for soundproofing and insulation, showing how carefully it had been renovated. Since I’m not used to sitting on tatami floors in daily life, having a bed and table made the Room very comfortable, and I appreciated that consideration. Also, as someone with strong cleanliness preferences, I really appreciated the small but thoughtful touch of providing unopened individually wrapped pocket tissues instead of a partly used box of tissues often found in Ryokan. The meals were also pleasing for someone like me who pays attention to additives; in particular, they had a nostalgic flavor that reminded me of my grandmother’s cooking—she was especially good at German cuisine. The juice served was freshly squeezed as well, and it was clear that each dish had been prepared with great care. I was genuinely happy to find an Accommodation like this in Japan. Both the proprietress and her husband were very friendly and interacted with me at just the right distance—even though I’m shy—so my stay felt truly comfortable. If I have another chance to visit Gero Onsen, I would love to book a Multiple Night Stay—starting the morning with German beer and then enjoying lunch as well. Thank you very much for such a pleasant stay.

They kindly accommodated our last-minute changes to the Accommodation booking and provided attentive support, including the Shuttle Service, which made us feel truly cared for. My mother, who has stayed at many Hotels, was especially pleased—she said the Room was spotless, bright, spacious, and very comfortable, and that she would like to stay again. We also felt the hot spring water quality was better than at other Accommodations. Since it was available from early morning until late at night, we were able to bathe four times. We were also very happy that plenty of towels were provided. Due to our misunderstanding, we asked to confirm the charges, but everything was explained clearly and politely, which reassured us—thank you very much. One small request: when staying with multiple people, having only one Room key was a bit inconvenient. Next time, we would like to book a Plan that includes meals.

This was my second stay since 2018. As always, every dish at dinner was delicious, and I was very satisfied. The hospitality was also wonderful, and I truly appreciated the advice for visiting Matsumoto Castle the next day. Thanks to your guidance, we were able to sightsee smoothly without feeling the heat too much. If I have the opportunity again, I would love to stay with you in a different season. Thank you very much!

Located a little beyond Yamanaka Onsen’s Yuge Kaido, this Accommodation sits across from Kayano Osugi, a nationally designated Natural Monument. Camellias were depicted throughout the Accommodation—do camellias bloom here in winter? Bright red camellias against white snow would be beautiful. To reach the Accommodation’s signature Yunobata, you go down a stone staircase, where fresh greenery, a clear stream, and birdsong soothe you and let you fully enjoy nature. From the Room, we also enjoyed the sunrise peeking over the mountains. The meals were wonderful in both presentation and taste; cold dishes were served cold and hot dishes hot, showing thoughtful attention to detail. Surrounded by nature and delicious food, we were able to relax and spend unhurried time. Thank you very much.