전국 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 28페이지

Unusually for our family trips, we had dinner served in our Room and slept on futons laid out in a tatami-style Japanese Room, which reminded me again that Japan’s Ryokan culture is something to be proud of worldwide. Dinner was a course focused on carefully selected ingredients with modest portions, but it was more than enough for us—we were truly moved by the beautiful, delicious dishes. The deep-sea blackthroat seaperch (nodoguro) fried and topped with thickened sauce was especially outstanding. Breakfast was also a feast, charmingly arranged like a Shokado bento using local ingredients. At night, we lay down on the neatly made futons chatting, and before we knew it we had fallen asleep—when we realized it, it was morning. Does happiness get any better than this? The woman who looked after us—was she the proprietress or an attendant?—was wonderful. From explaining each dish and laying out the futons to helping us plan our itinerary and guiding us to the free Yasugi-bushi stage show (it was amazing—a must-see), explaining that the Onsen is free-flowing from the source, what the Onsen symbol means, and even soothing our baby—she felt like both a concierge and a dependable, knowledgeable mom. The bath was of course at just the right temperature and wonderfully open-air—we were completely satisfied. And despite all this, it was very reasonably priced. We would love to come again.

Everything about the Room, cuisine, Onsen, and ocean-view location is outstanding. The price is unbelievably low. I would definitely like to stay again!

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.

It was a wonderful Accommodation. We were completely satisfied with both the Room and the meals, and the panoramic view over Lake Suwa was truly beautiful and soothing. The Onsen had excellent water quality, allowing us to relax at ease. We also appreciated the complimentary beer after bathing. We even received sightseeing boat tickets, so we were able to fully enjoy exploring Lake Suwa. This is an Accommodation we would definitely like to stay at again.

My daughter and I stayed here together. We had a luggage issue before arriving at the Hotel and ended up arriving an hour late for dinner, but you kindly accommodated us, for which we are truly grateful. For the meal, although it was already past the time when it would normally have been served as a boxed meal, you were considerate enough to serve us as planned, and I was nearly moved to tears. Every dish was not only beautifully presented but also thoughtfully prepared with seasonal ingredients and flavors that guests of any age can enjoy. The seasoning and portions were just right, and everything was truly delicious. We chose the plan with breakfast included, and it was very lavish—yet never heavy—and before we knew it, we had finished everything. The rice was especially delicious; my daughter and I even said afterward that we should have asked for seconds. The Onsen bath was very clean, and it felt so wonderful that we forgot all about the day’s troubles. We also used the open-air bath; since it was a full moon that night, we enjoyed a blissful time soaking while looking at the moon peeking through the trees. The Room was very spacious, with a Japanese-style room plus a separate bedroom with beds. It’s a layout where you can relax in comfort in the Japanese-style room and then sleep soundly in bed afterward—something guests of any age can enjoy. Above all else, every member of staff provided outstanding service. When we arrived at Kinugawa Onsen Station there were hardly any taxis available, and we were worried about whether we could reach the Hotel on foot along dark roads. You picked us up by car from the station, which helped us tremendously. You also drove us to the station again the next day—thank you so much. Thanks to you, we made our scheduled train on time. Your kindness in every respect truly moved us. There are many Ryokan out there and we have stayed at several before, but this is a Hotel where we were satisfied with everything: staff service, cuisine, baths, and Rooms. This time it was only one night because there were other places we wanted to visit as well; however, if we travel to the Nikko area again next time, we will definitely choose this Hotel. And since we had your wonderful food rather hurriedly this time due to our late arrival (laugh), next time I’d like to arrive on schedule and savor each dish more slowly. We sincerely appreciate all your kindness. Thank you very much. We look forward to staying with you again in the future.

We stayed again just after the Obon holidays, as we did last year. Since it was a group Reservation, we were contacted after booking to register names, and they even thanked us for last year and confirmed the guest names from our history—both surprising and very pleasing. The building itself is old, but the lobby, Room, bath area, and smoking room were all clean and comfortable. It’s a Hotel that made us want to stay again next year!

I usually stay at Itoen Group properties, but this time I tried staying here with a breakfast-included Plan! There are various shops nearby, so having no dinner included was not a problem at all. I came by motorcycle, and it rained quite a bit on the day of checkout, so when I told them I wanted to extend my stay, they looked into options and arranged it for me. The staff were very helpful, and I had a very satisfying stay. Next time, I’d like to try the Plan with dinner included.

I had been wanting to stay here for a long time, and my wish finally came true. I was very satisfied with the Onsen and the breakfast and dinner served in semi-private dining areas. If I had to mention something, the parking lot was far away and there were only stairs, so getting around was a bit difficult. Above all, I truly admired the staff’s warm and courteous service.

The entire property—including the Rooms and Onsen—was clean and stylish. The food was delicious, and it was a place where we could truly relax. The lobby also has a great view, making it perfect for unwinding. The Onsen in particular was clean and refreshing, with a view of the Kinugawa River flowing in front of it. They also prepared a kids’ meal that children will enjoy. Adults will be satisfied as well—the portions are generous, the flavors are excellent, and you’ll leave feeling full. We would definitely like to stay again.

This was our first stay at this Accommodation, and we really liked it—the atmosphere was great, and the Room was spacious and very relaxing. It’s also close to Yubatake, so getting to Yubatake in the daytime and when it’s lit up at night, as well as shopping for souvenirs or grabbing a quick drink or meal, was no problem. Since it isn’t right around Yubatake, we were able to spend the nights quietly. We’ll definitely stay here again the next time we visit Kusatsu.

The Onsen is mild, silky-smooth, and very relaxing. The Kiso River cormorant fishing season had also begun, and we could see it right in front of the Hotel. Both my friends and I were truly impressed. The Hotel staff were kind and took great care of us.

I’ve stayed here so many times that I’ve lost count, but this time I visited with my parents for my birthday trip. No matter when I come, the food is always satisfying, the Room is wonderful, and the Onsen leaves your skin silky smooth—nothing to complain about. Also, the light snacks in the annex lounge are exquisite, which makes me want to stay here again. They even celebrated my birthday, and it was a fantastic trip right to the end. This is an Accommodation that never disappoints no matter how many times I visit, so I’d like to keep coming back. Thank you for a wonderful trip!

Everything was excellent—the service, the Onsen, and the food. Thank you very much.

I thought it was a very nice Ryokan. Even though the building and Facility are understandably old, all of the staff were wonderful. Dinner had a wide variety of dishes, and for my growing son they kindly provided extra white rice in addition to the final rice course, which we really appreciated. The attendant was also very kind, and we enjoyed our meal at a relaxed pace. There were several baths and we couldn’t try them all, but I’d definitely like to come back and enjoy them again. One small downside was that the shower temperature in the bath area wasn’t consistent, but overall it was a great stay. Thank you very much for your hospitality.

The surprise flower arrangement was a success, and we also enjoyed strolling around the Gero Onsen town. We thoroughly enjoyed both baths! We were very satisfied with the meals as well. It was great that the two of us could relax and spend time together. We ended up saying we want to come back together again, so I think we’ll visit again soon! Next time, we’ll stay here as a married couple!

We stayed for one night. Both dinner and breakfast were delicious and generously portioned, so we were very satisfied. The hot spring bath was also fed directly from the source, and it warmed us through to the core.

Thank you for welcoming us with such warm hospitality! We booked a Room with an open-air bath, and it felt more open than we expected, which made us a bit nervous, so we used it early in the morning and at night when it seemed like no one would be around. The meals were also delicious, and we were very satisfied! We ate so much we could barely move.

Just as the Reviews said, every dish we had been looking forward to was truly delicious. We were impressed by the careful seasoning and attention to detail, even in the side dishes. The Facility felt historic, but everything—including the bath—was well maintained and very clean. We were looking for an Accommodation with a tatami Room so it would be comfortable for our one-year-old. We were a bit nervous that our child might touch the hanging scrolls or shoji screens, but our meals were served separately from other guests, and it was still very easy to spend time here even with a child. Above all, everyone at the Accommodation was warm and welcoming, which made our stay truly comfortable. We’re sorry for any trouble caused by our child, but we sincerely appreciated your kind support until the very end. We visited as a family to celebrate my parents’ 60th birthday, and they were extremely satisfied. It became a once-in-a-lifetime family memory. Thank you very much.

Everything was wonderful. It would have been nice if there had been water available in the private bath. The appetizers were small portions with many varieties, which I appreciated as my appetite has decreased, but the later courses were quite filling and I couldn’t finish them. I would be happy if there were a smaller-portion menu option. I was surprised at how delicious all the dessert fruits—kiwi, melon, and watermelon—were. We made great memories. Thank you very much.

I personally love the Genroku-no-Yu bath, though it may not be to everyone’s taste. The route to the annex can be hard to find, so it’s best to ask the front desk for clear directions first.