전국 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 27페이지

This was my first stay here the other day. As the building is a renovated former Ryokan, there were a few areas that felt a bit aged, but it was an Accommodation filled with charm that far outweighed any such impressions. The buffet I had been looking forward to was in a class of its own compared with typical offerings—each dish was thoughtfully prepared, and everything I tried was seasoned beautifully and truly delicious. Above all, what made me happiest was the warm hospitality of the staff. I stayed with my elderly mother, who has weak legs and uses a cane, and at the restaurant entrance a staff member quickly noticed her situation and smoothly guided us to seats where it would be easier for her to serve herself. Their promptness and kindness at that moment moved me more than words can express. Throughout our stay, every staff member we spoke with responded pleasantly from start to finish, and I could really feel how well their training and hospitality are delivered. Although it was only one night, my mother, my wife, and I were able to spend truly meaningful time together. I would love to return again with my precious family. Thank you for giving us such wonderful memories.

It was rainy on the day we arrived, so we couldn’t use the open-air bath we had been looking forward to, which was a bit disappointing. The next morning, I went to the open-air bath first thing at 6:00 and enjoyed it. With the indoor bath on B1 and the open-air bath on the 9th floor, it felt a little inconvenient to use.

This Hotel feels like a private villa that always welcomes you home. There is no open-air bath, but the Onsen is quiet and relaxing. The tasteful design makes it easy to unwind. We’ve been having more meals and drinks in the living room, and it would be even more enjoyable with a bit more variety on the menu. The Shuttle Service from Odawara is very convenient.

The food was delicious, and the bath was great.

I love Yugawara. Shiroyama’s radon Onsen is excellent, and if you’re traveling by train, it’s about a 3-minute walk from Yugawara Station. The convenient access is a plus, and I also like that the baths can be used for day trips. The meals are delicious, the staff are pleasant, and I enjoy the quiet atmosphere throughout the Hotel. I’d like to visit again.

The entire Accommodation is covered with tatami mats, making it exceptionally comfortable and relaxing. Some staff members speak English and Chinese, and they always greeted us with a smile while kindly explaining the Facility. The staff in charge of our meals were also very attentive and even helped us crack the crab. What impressed us most was that they remembered our faces and Room number right after check-in. At check-out, they promptly prepared our shoes and luggage. The meals were luxurious and delicious, and we thoroughly enjoyed high-quality seafood (crab) as well as beef. This time we chose two options—sukiyaki and shabu-shabu. Shabu-shabu is a bit more expensive, but it is well worth the price. The Onsen facilities were excellent: in addition to the indoor bath, the open-air area had a hot bath, a cold bath, and even a sauna—perfect. We were also happy that the hair dryer was ReFa! The post-bath lounge (relaxation area) offered various drinks, light snacks, and massage chairs. Personally, I think this is an outstanding Accommodation that rivals Hoshino Resorts KAI. While the building itself feels slightly dated, I found the quality of the cuisine to be far superior to Hoshino Resorts. Thank you for such a wonderful stay.

I always stay at Kiraku when I’m on a business trip to Yamaguchi. The experienced woman at the front desk always greets guests with a warm smile and friendly service, and she even said, “It’s been a while,” which made my stay even more comfortable. I look forward to staying again.

All the staff were very kind. My family of three stayed in the Room “Engetsu,” and it was spacious enough. The bath and dining area were on the same floor, so access was excellent. The bath was fully stocked—not only shampoo, conditioner, and body wash, but also facial cleanser, makeup remover, toner, and lotion—and the water had a wonderfully silky feel. The meals were outstanding as well. We enjoyed a relaxing sea bream feast in our Room. They even included beer as a complimentary service, and we were truly impressed by their thoughtful attention to detail. We had breakfast in the dining area; there was a great variety of side dishes, and everything was delicious too. When I visit Shirahama again, I would definitely like to stay at Akariya again.

We stayed here on a last-minute trip. There is no large public bath, but we were very satisfied with the clean Room and bathroom. There was a list (map) of nearby restaurants in the Room, so we enjoyed dinner while taking a walk around town. Breakfast was just the right amount for us, and the rice and miso soup were very delicious. We also appreciated the pleasant service from the staff. It was a Hotel that made us feel lucky to have found availability.

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

The room, with its white-based design and high ceiling, felt clean and relaxing with heated wooden flooring. The semi-open-air bath in the room was spacious, filled with plenty of silky smooth water. Having a water dispenser was also very convenient. Both dinner and breakfast were not only delicious but also beautifully presented, making the experience truly delightful. The staff showed great care and attention to my elderly mother, allowing us to enjoy our stay with peace of mind. Thank you very much!

The meals were beautifully presented and delicious, and the bath was wonderfully soothing—its gentle water warmed me to the core. The places we visited based on the owner’s advice (a walk and a roadside station) were also excellent. We were pleasantly surprised by the exceptional service of being able to use three yukata per person for a one-night stay, which is something you rarely find elsewhere, allowing us to relax in comfort. The attention to detail and thoughtful hospitality throughout were outstanding, and we had a wonderful time. Thank you very much.

We stayed in a two-room suite with a view of the townscape roofed with Sekishu tiles. The view itself wasn’t great—more like looking at the neighboring house—but it was more than made up for by the hospitality and the food. This wasn’t typical Ryokan cuisine; the dishes were thoughtfully prepared using local ingredients. Hot items were served hot and freshly made. We stayed on the day of the fireworks festival before Obon. After taking a bath, we lay down until dinner, watching the sunset and listening to insects—it felt wonderful. We went to Yakushiyu before dinner, but it was hot while waiting there, and since the Accommodation’s bath was so good, we wished we had used the Accommodation’s bath in the evening and gone to Yakushiyu early in the morning instead. In the hallway, as part of their hospitality, there was a refrigerated case where each guest could choose one drink—beer, juice, or water. That made us happy. And about the fireworks: we expected a small rural display, but it kept going for nearly 30 minutes without getting boring—it was very well planned. We’d like to stay again around this time next year before Obon.

The pool is supposedly heated, but it was still quite cold, so my son—who gets chilly easily—couldn’t go in… But the open-air Onsen was amazing! Sipping a drink served on a tray while soaking in the open-air bath was the best. When ordering, you need to write your Room number, and since I didn’t remember mine, I couldn’t place my first order—so keep that in mind. We stayed in the South Wing; the Room was clean, and even the toothbrush amenities were made in Japan. They also provided a cute kids’ toothbrush. There was also an individually packaged Japanese-made facial care set included. We did a Multiple Night Stay with breakfast and dinner included, but one night might have been better as No Meals Included. Two days of buffet in a row was hard on our stomachs, and we couldn’t try any restaurants in the Onsen town… The buffet selection was also the same both days. Still, the Multiple Night Stay itself was really great. There were many international staff members, but everyone at this Accommodation was kind and helpful. We would love to stay again.

I traveled with my dog and friends. It was my first time at Wanpara Lake Hamana, and I was truly impressed by how kind the staff were. The meals were wonderful—enjoyable to look at and delicious to eat. There was a clean dog run for dogs, and we had a great time playing there. The Onsen was also excellent. It’s an Accommodation I’d love to visit again.

I booked a Room with an open-air bath, and also visited the large public bath. Both were very clean, and the open-air bath in the public bath area was well protected with insect repellent measures and sunshade coverage. As this is a sulfur hot spring, we recommend the open-air bath for guests who are sensitive to the smell of sulfur. The in-room open-air bath didn’t feel fully exposed from outside; it was more like a semi-open-air bath. Still, I could feel the breeze and relax comfortably in the water. The Room was near the free footbath area, so even during events you could hear what was going on—truly a prime spot. Dinner featured local vegetables and meat and was delicious. The original cocktails were also very easy to drink, so be careful not to overdo it. The young proprietress greeted us at dinner, told us about Arukuma Ale at the shop, and greeted us again in the morning—always cheerful and welcoming. Five stars for such a wonderful young proprietress.

From the moment I arrived at the Ryokan, the Hotel staff warmly welcomed me, and check-in was smooth. Everyone on the Hotel team was highly professional, and the property was spotless, making my stay very comfortable. The food had delicate flavors, and the portions were just right—neither too much nor too little. Both dinner and breakfast felt perfectly balanced. The baths are cleaned once between check-in and the next morning, with a men’s/women’s switch as well. I also appreciated being able to use them multiple times even late at night or early in the morning.

I stay here when I have business trips to the Suwa area. It had been a while since my last stay, as I hadn’t had the chance to stay recently. The room was clean and comfortable. I especially like the large public bath, and even on a one-night stay, I used it twice—at night and again the next morning. I’d like to stay here again on my next business trip.

Japanese-style double Room with breakfast and dinner included. I also requested a pick-up from Yamagata Station. On the way back, I took the bus to Yamagata Station from the Zao Onsen Bus Terminal, just a few minutes’ walk away. I arrived early, but was able to leave my luggage and explore freely. The staff member who assisted me felt unexpectedly curt, which seemed different from the Reviews. The person who showed me to my Room also didn’t seem to notice a fairly large dead insect right by the door when it was opened. That was disappointing. I was very satisfied with the Room, meals, and baths. The entire building is covered with tatami mats and you take off your shoes, which feels great, and everything was well maintained. All staff were pleasant in both their service and greetings. Since the baths switch between men and women, you can use both areas; I enjoyed the warm feel of wood and traditional atmosphere. Some Reviews said it was small, but as a woman I didn’t find it cramped since there weren’t too many people using it at once. Both dinner and breakfast were delicious—I finished everything. The Yamagata beef shabu-shabu was truly excellent. There is a portable air conditioner in the Room (I think), but because its duct runs out through the window, the top of the window doesn’t close completely tight; I couldn’t help noticing that gap. I saw a similar setup in the lounge as well, so I assumed it’s installed as a measure against summer heat. There is no elevator—only stairs—which I actually liked very much. Around this time of year we could hear spring cicadas (maybe), which was soothing. From the entrance you can see a gentle slope leading down to the main road, along with steam rising from the Onsen—an impressive location. It’s a small but comfortable Accommodation with a warm atmosphere—thank you very much.

We made a last-minute Reservation, and the Accommodation was very clean. There was also a welcome drink, and it felt like a relaxing space as soon as we arrived. For luggage, they lent us a cart, but we had to carry everything ourselves; however, there is an elevator, so it wasn’t an issue. Since our room was on the second floor, the view was more like a small glimpse of the ocean in the distance. The area is famous for beautiful sunsets, but I completely forgot and scheduled dinner at sunset time, so we couldn’t see it—such a shame. If the weather is nice, choosing a later dinner time might be better since the beach is close and you can take your time enjoying the sunset. The dog run isn’t very large, but our dog seemed to have fun running around. The meals were very generous portions and left us full. We could also order food for our dog and enjoy dining together, which was great. The photo spots were cute as well. We’d love to stay again if we have another chance.