전국 × 온천 거리 산책을 즐길 수 있는 숙소만족도 평가가 높은 호텔·료칸 - 16페이지

The Room, meals, and baths were all excellent. Every dish was delicious and beautifully presented. Both the Room and the large public bath were kept very clean, which was wonderful. Due to our schedule, we checked in after 6:00 PM, so we could only enjoy the Onsen twice—at night and in the morning—which was a bit disappointing. If we have the chance to visit again, we would like to take our time and relax.

The only bathing option was a private, free-flowing hot spring bath. Unfortunately, the timing didn’t work out well, and it was often fully occupied when we went. Using the large public bath was inconvenient because we had to go to the main building. It’s about a 1–2 minute walk, but the return route is a steep uphill slope and can be tiring. The buffet offered a wide variety of dishes, and everything was delicious. During breakfast, the disaster-prevention siren sounded several times. I’m not sure if it was a malfunction, but I was relieved that it wasn’t a fire.

I stayed here with my parents and cousin. It was my first time in Kurokawa Onsen, and it’s a truly wonderful place. Among the many Accommodations, “Yamamizuki” was a Ryokan that left us extremely satisfied. [Setting & Baths] The rain we had been worried about never came, so we were able to relax and take our time. Since it was the perfect season, we were moved to be able to watch fireflies from the bath. I also recommend visiting in June. [Meals] Both the portion size and taste were ideal. Rather than the over-the-top extravagance that can be common at a Ryokan, the dishes felt genuinely “just right,” with thoughtful attention throughout. [Hospitality & Service] There seemed to be many international staff members, but their sincerity really came through, and their service was pleasant. With a comfortable sense of distance—not too close, not too far—the hospitality was also exactly “just right.” My parents and cousin were delighted as well, which I think says it all. I would love to stay again if I have the chance. Thank you very much.

On the day of our stay, unfortunately it was pouring rain, so we couldn’t go sightseeing. We were cold and soaked, but even though we arrived before check-in, they kindly let us wait in the lobby. They served us hot coffee, and soon after they prepared our Room early for us. Thanks to that, we could change out of our wet clothes and avoid getting sick. The proprietress and all the staff were very kind, and we had a truly comfortable stay. The food was delicious, the Onsen was wonderful—everything was perfect. We’d love to visit again.

I stayed in the "Gakuajisai" room this time. Each room is separate, allowing for a very quiet and peaceful stay. However, as I did not thoroughly check during the Reservation process, I ended up booking a room with only an open-air bath and no indoor bath. The changing area was inconvenient to use; the floor got wet, making it difficult to put on my yukata. The meals were absolutely delicious. They featured plenty of seasonal ingredients, which left me completely satisfied. All the staff members were calm and provided courteous service.

I booked this on short notice during an unexpected day off, hoping to take my grandchild to the beach. We arrived around 10:00, and thanks to the front desk staff’s courteous guidance, we were able to park smoothly and proceed through check-in procedures, changing clothes, and luggage storage without any stress. Within an hour, we were already relaxing on the beach. That day, due to Typhoon No. 10, the waves became quite high and swimming was prohibited from 14:00. Even so, with its excellent oceanfront location—and since we could enjoy the pool and park until check-in—my grandchild stayed entertained and was very satisfied. As for the Room, we were upgraded, and through the wide horizontal window we fully enjoyed the privileged feeling of being right on the oceanfront. The staff were pleasant throughout, making it a very comfortable one-night stay.

The ocean stretching out before you The view from the Room is wonderful, but enjoying a drink while gazing at the sea from the gazebo—and then relaxing in a bath—was simply the best. We will definitely return.

The bright, clean Room was in an Onsen town surrounded by soothing greenery, and we were able to relax and take our time. We stay at various Hotels, but our stay here was truly relaxing both physically and mentally. Time for healing is precious, and we felt it was thanks to the staff’s careful and attentive work. The bath was wonderful, and the meals were absolutely delicious. Thank you for a lovely time.

The building itself felt a bit old, but it was very well maintained and comfortable. This time, I was looking for an Accommodation with an open-air bath in the Room, and chose this place based on Reviews. It turned out to be exactly the right choice—I already want to come back. I was also happy that you changed the dinner menu on the second night from the first day. Thank you very much!

I always look forward to visiting because the meals are delicious. The open-air bath was set to a “lukewarm summer bath,” probably around 38°C... I relaxed in the milky-white Onsen while enjoying the view. I’d like to visit again while the “lukewarm summer bath” is still available.

The atmosphere of the main building was wonderful. Maintaining such a historic building must take a lot of effort, so I was pleasantly surprised by how clean and well kept it was. This time we chose the newer wing where we could enjoy the Onsen in our Room, but next time I would love to stay in one of the lovely Rooms in the main building, such as Sanraku or Kumoi. Dinner and drinks were delicious, and being able to enjoy them in our Room made it feel truly luxurious. All of the staff were genuinely kind and welcoming, and we made great summer memories. We will definitely come again.

I stayed at Yufuin Sansuikan, and everything—from the Onsen and meals to the all-inclusive service—was absolutely satisfying! The Onsen water was silky and gentle, kind to the skin, and incredibly relaxing. Dinner was buffet-style, so our international guests could freely choose whatever they liked and enjoy it. Every dish was delicious, with so many tempting options that I ended up eating too much. The Oita Wagyu steak in particular was outstanding. Another highlight was the all-inclusive service, which allowed us to enjoy complimentary drinks—including alcohol—from check-in through dinner. Above all, thanks to the warm hospitality of the president and the proprietress, we were able to spend a truly enjoyable and memorable time. Thank you for a wonderful stay. I would love to visit again.

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

We stayed here as three generations, traveling with my parents-in-law. Before our stay, I contacted the Accommodation twice to ask whether our Rooms could be on the same floor, whether we could dine in the same venue, and about meals for the children. Both times, the staff responded courteously, which made us feel at ease on the day of arrival. As this is a long-established Ryokan, the building is not new, but it has a calm atmosphere that suited my parents-in-law perfectly. Some wallpaper in parts of the Room was peeling, and perhaps due to a special type of wallpaper there was some fuzz that seemed to float around, but overall the Room was relatively clean. The meals were kaiseki-style and just the right amount; our family enjoyed them very much. The staff also explained each dish carefully, making it a truly pleasant dining experience. There was also an excellent selection of alcoholic drinks. When traveling with children we often end up choosing buffet-style dining elsewhere, so it was a great experience for them to enjoy kaiseki cuisine as well. In the lounge, perhaps because it is open to non-staying guests too, all seats were taken at first; once seats became available they called our Room via internal phone so we could use it. We were able to spend relaxing time together as a family. As for the Onsen, there is nothing to complain about—the water quality was wonderful and the large public bath was clean. Overall, I felt that the high level of hospitality from all staff members is what drives guest satisfaction here. The Facility itself may not stand out compared with other Ryokan in every respect, but their hospitality more than makes up for it. Thank you very much.

A family trip with two families to celebrate my mother’s 77th birthday and my nephew’s birthday. The surprise cake at dinner made it a wonderful family memory. They also accommodated our food allergies, so we could enjoy the delicious meals with peace of mind. Thank you for the outstanding hospitality.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

As we did last year, we visited again during the summer holidays this year. All of the staff were kind and attentive, and we were able to spend a truly pleasant time. The kids’ events unique to the summer holidays were also fantastic. The meals and baths were flawless. Thank you for a stay that made us want to come back again!

Once again, our whole family had a wonderful two-day stay. From the moment we arrived, the staff were exceptionally kind and attentive as always, and we truly appreciate it. A variety of food and drinks are also available in the lobby, which our children look forward to every time. This time as well, they were especially excited for the brown sugar buns and warabi mochi, and they were delighted. We were also very satisfied with the pool, including the slide. Both dinner and breakfast were very luxurious and made for a great time together. Thank you as always. We will definitely stay again.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

We stayed again this year, following last year’s visit. This time, it was a 2-night, 3-day beach trip for three of us: an elderly couple and our granddaughter (first grade). Both on arrival and departure, the staff guided us in the parking lot, helped carry our luggage, and spoke to us kindly—this was extremely helpful. Working in this heat must be tough; thank you for all your hard work. The building was very clean, and the Room cleaning was thorough. The meals were delicious, and we enjoyed dinner both nights while watching beautiful sunsets. The dinner style differed between the first and second nights: on the first night we had a kaiseki course featuring Murakami beef shabu-shabu as the main dish, and on the second night we had a seafood kaiseki course. Both the Murakami beef on day one and the crab on day two were excellent—our granddaughter finished her crab within minutes of starting dinner. If I had to ask for one thing, I would have loved even a small portion of Murakami beef on the second night as well, since it’s something you can only eat when visiting this area (though we do make use of hometown tax donations). We were originally told that dinner would be at “Kaiou” on both nights, but about 15 minutes before dinner on the second night we suddenly received notice of a venue change. The staff member apologized repeatedly; however, in a Hotel that accommodates so many guests, it actually reassured me that careful checks are being done in advance. Buffet-style dining isn’t bad, but for an elderly couple like us, having kaiseki served at just the right timing is much easier. I sincerely hope you will continue offering it. It’s also wonderful that right behind the Hotel is a beach with excellent access: after leaving the beach we could rinse off sand at the outdoor showers and head straight to the Onsen. There was even a washing machine available to rinse swimsuits—truly convenient. After soaking in the Onsen, all three of us relaxed in the lobby while enjoying complimentary Momotaro ice pops. On day two, when we asked at reception for advice so we could enjoy swimming at Sasagawa Nagare Beachline area more fully—including which beach and where to park—they kindly helped us with great care. There was also plenty of information we couldn’t get from checking with AI beforehand; combining both made our trip even more enjoyable. Local knowledge really is invaluable. On our final day as well—at our granddaughter’s request—we enjoyed swimming until mid-afternoon before rinsing off sand in the shower and saltiness in the Onsen prior to heading home. Driving back to Tokyo after swimming was tiring, but it became a fulfilling trip full of wonderful memories. If my stamina holds up, I’d love to come again next year. Thank you very much.