전국 × 순례에 편리한 숙소고객 서비스 평가가 높은 호텔·료칸

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

I visited during the rainy season, a time I don’t usually choose. Both dinner and breakfast featured exquisite dishes that felt refreshingly cool to the eye and captured the early-summer atmosphere, lifting the gloom of the rainy skies. What makes this Accommodation truly exceptional is being able to enjoy outstanding cuisine at any time, thoughtfully crafted to reflect the season through sight, aroma, and taste. I also deeply appreciate the warm, friendly hospitality shown by all of the staff.

We made a Reservation to celebrate our golden wedding anniversary. The atmosphere was very calm, and it was so quiet and relaxing that we almost forgot we were in Dogo. The Onsen was wonderful, and we were amazed by the generous breakfast. We enjoyed a luxurious meal in the morning and then relaxed again in the Onsen. The hostess and all the staff provided outstanding service. We would love to stay here again.

We stayed here as a family of four during summer vacation. We chose the No Meals Included plan because we planned to enjoy street food along Dogo Onsen’s Haikara Street, and it turned out to be an outstanding stay: everything was spotless, the Onsen was excellent, the futons were very comfortable, and access to Haikara Street was great. Above all, the staff worked seamlessly as a team and responded quickly and courteously—it was truly impressive. Our whole family agreed we were lucky to find such a wonderful Accommodation. This time we booked No Meals Included, but the Ryokan meals also looked delicious, so next time we’d like to stay with meals included. It’s an Accommodation we would definitely love to visit again. Thank you very much.

Although it is a traditional Onsen Ryokan, it was thoroughly cleaned and felt very fresh and spotless, so we had a comfortable stay throughout. The meals were also delicious for both breakfast and dinner. A male staff member in the dining area was very kind and gave us detailed information about the sightseeing spot we planned to visit the next day, including how to get there, walking time, and parking. We would love to stay again!!

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time and in any place—the staff always responded accurately and courteously. What made us happiest was celebrating my husband’s 70th birthday at the restaurant: they kindly treated us to a special dish with sea bream, red rice, and sake. They also provided my husband with a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant team’s thoughtful hospitality. The food was excellent, especially the fresh seafood. We also really enjoyed the Awa Odori event.\nThanks to everyone at the Hotel and restaurant, it was a truly memorable trip, and we are sincerely grateful.

My mother, who stayed with me and uses a wheelchair, received thoughtful and warm support, which was a great help. I only get to see my mother, who lives far away, a few times a year. I’m truly glad we were able to spend our precious time together here in comfort and at ease. My mother was very happy as well, so we would love to visit again. Thank you very much.

This was my second stay. It is close to the station, and both the Room (and the entire property) were very clean, making for a comfortable stay. The castle was illuminated, and I could see it from the Room the whole time. I will definitely stay again.

After watching the Awa Odori, our family of four stayed here. We couldn’t find anywhere in Tokushima City with two Rooms available, so we chose this place by elimination—but we were very satisfied. The Rooms were connected Rooms, with two Rooms linked by an internal door when opened. The beds were bunk beds, which our kids found really fun and enjoyed a lot. The bath was available until 9:30 a.m., so even though we checked in at 11:30 p.m., we could relax and enjoy it. The water had a slightly salty quality and the temperature was just right—excellent overall. Breakfast focused on organic ingredients and was served buffet-style; everything was delicious. We hadn’t heard of this Hotel before, but it was clean and very nice. We’d definitely like to stay again if we have the chance.

I stayed at this Hotel after returning from the Awa Odori festival. I watched Awa Odori from paid seating, and before I could even enjoy the afterglow, I headed to the bus stop—only to find there was just one bus per hour. On top of that, people rushed on without lining up, and after being jostled on a packed bus, I arrived at the Hotel exhausted. The front desk staff welcomed me without showing any displeasure, and I slept soundly until morning! Breakfast was inexpensive yet delicious, with a wide variety of items. The massage chairs were also free to use, so I could relax with a massage until it was time to leave. Thank you for taking such good care of me.

The Room was clean, the breakfast was delicious, and the large public bath was great. However, since there was only one elevator, it got very crowded during peak check-in and check-out times, and we sometimes had to wait quite a while, which was a bit inconvenient. Also, the hallway was hot—I wish there had been air conditioning in the corridors as well. Still, considering the value for money, it’s an excellent Hotel! I’d love to stay here again when I visit Imabari.

I stayed here a year ago as well, under unfortunate circumstances. This time, I returned for the first anniversary memorial service. It was very reassuring that the front desk staff member was the same as last year, since I rarely stay at a Hotel alone. When I mentioned it, they said, “I’ll probably be here next year too.” The atmosphere was very welcoming and felt like being back at my family home.

All the staff were friendly and welcoming with warm smiles. The Room was a bit small, but considering the price, it was good value and very clean. The only disappointment was that the bath did not seem to have continuously flowing water. As a minor note, the plastic bag for laundry was hidden under the hair dryer bag, so it took a little time to find it.

This was my second stay at this auberge. I was deeply moved on my previous visit, so this time I brought my family. The simple Room felt very relaxing, and the thoughtfully prepared cuisine was not only delicious but also beautiful to look at. Everyone who served the meals—led by Madame and the chef—was courteous and kind, making both dinner and breakfast truly wonderful. Everything we purchased to take home, including paella, hamburg steak, jam, and cheesecake, was delicious; even now, about a month after our stay, they bring back fond memories of Auberge de Oishi.

I stayed for one night. The Hotel and the Room were very clean, with thorough cleaning down to every detail, so I was able to spend my time comfortably. The Room was also spacious and very easy to relax in! All of the staff were warm and courteous, and I was very satisfied. The meals were delicious, and I could take my time enjoying them while chatting with friends. Thank you as well for accommodating ingredients I’m not comfortable with. Overall, it was a wonderful Hotel where I felt at ease and truly refreshed both physically and mentally. I would definitely like to stay here again when I visit Nara.

The natural Onsen was very clean, with an alkaline spring quality that felt silky-smooth and wonderfully soothing. I used it three times. Since I could check availability, I was able to enjoy it privately without sharing with others.

The Hotel was clean and well maintained, and housekeeping was thorough. Although we ended up staying on short notice, the staff were very welcoming. After checkout, I realized I had left something behind, and their response was excellent as well. Thank you very much for everything.

The bath photos were wonderful, so I made a Reservation. Right by the sea on the island, the location is excellent. Meals were served one after another despite how busy you must have been, so we finished quickly and were able to cut back on alcohol. Aside from the bath and location, it’s a truly quiet and simple place. The bath had a slight chlorine smell. The tea service was excellent. The Room was renovated, and we were able to stay in a comfortable environment.

I was amazed by the relaxed atmosphere of the Ryokan and the many delicious dishes—especially the abundance of fish—along with superb sake. The sunset and evening glow were incredibly beautiful and truly moving.

When I mentioned in advance that we would be staying to celebrate a birthday, they prepared balloons and a congratulatory message in our Room, which truly moved us. They also kindly offered complimentary use of the private bath, so we were able to enjoy a very relaxing bathing time. We were also happy to receive a dessert plate at dinner. For the children, there was a fireworks set, a cute amenities set, gifts for answering quiz questions, and festival-style activities such as target shooting and string-pulling games. There was also self-serve shaved ice where you could adjust the portion size yourself, which was great. At the pool, there were free self-serve rentals of float rings and water guns as well, so we had a lot of fun. There was so much to enjoy that our child was absolutely delighted. We chose the breakfast and dinner buffet options. At dinner there was a live kitchen with hand-rolled sushi and steak (I think), and everything was very delicious. The value for money felt unbelievably good. We went right when service started, so it was probably mostly Japanese guests at first and only moderately busy; however, it gradually became more crowded as more international guests arrived. I think going earlier is more comfortable. The sea bream and tuna sushi were outstanding, and there were also sashimi offerings separately—since we are a family that loves seafood, we really appreciated it. If I had to mention areas for improvement: There was dust under the beds in our Room. Our child playfully reached under the bed and came out covered in dust, which was disappointing. Also (though this may be unavoidable due to the layout), the pool is not connected directly to the large public bath area; you have to move through indoor corridors within the building. After using the pool you need to change clothes before heading to the public bath area, which felt inconvenient—especially for families with children who likely want to bathe after swimming. Because coin laundry is free (and perhaps due to seasonal demand), there can be long waits. A notice said that if someone’s laundry cycle has finished, other guests may move it into a basket—but guests who hadn’t read it seemed startled that someone had moved their items without permission. I understood because I saw the notice myself, but it still didn’t feel great; I wondered if there might be another solution. Since it’s summer and free of charge—and everyone wants to use it—it may simply be inevitable. Overall, we were very satisfied. The value for money was so good that it almost made me wonder if everything was really okay! Thank you very much!