전국 × 하와이 감성 리조트 숙소고객 서비스 평가가 높은 호텔·료칸

After watching a TV program featuring purple sea urchin, we visited looking forward to the dining experience. The cuisine, making the most of Amakusa’s abundant natural bounty, was far beyond our expectations—truly outstanding. We also appreciated the thoughtful explanations about the ingredients and stories about the producers, and enjoyed a wonderful time with the paired drinks. Dinner enjoyed while watching the beautiful sunset is a special memory we will never forget. A stylish and comfortable Room, an Onsen with ocean views, and breathtaking scenery right before our eyes—everything was exceptional and deeply relaxing. Most memorable of all was the warm hospitality of your staff, who clearly love Amakusa. Their desire to share Amakusa’s charm and ensure every guest truly enjoys their stay came through in every detail, and thanks to their attentive care we felt comfortable throughout. It became an unforgettable stay for us. Thank you from the bottom of our hearts.

From June 28 to 30, just after the typhoon and the end of the rainy season, we were able to arrive in Miyako safely and this was our second stay at Ferris. We were upgraded to a twin-bed Room for our family of three, and it also happened to be my wife’s birthday. The cake and bed decorations were wonderful surprises, making our first trip back to Miyakojima in two years truly memorable. Thank you very much to all the staff. Coming back from snorkeling and slipping straight into the private pool in our Room felt amazing—we could have stayed in forever while looking out at the mangroves. We enjoyed San’s shabu-shabu in our Room, and everything was delicious right down to the soba at the end. Next time, we’d love to try lunch as well! We look forward to staying with you again.

During our trip from the main island to Miyakojima, we stayed here for the entire time on the main island. The Room was spacious and very clean! We were truly touched by the honeymoon towel art and flowers that were prepared for us. The view of the ocean and Kouri Bridge from the Room was breathtaking. My husband was thrilled with the Agu pork shabu-shabu dinner. We also dined at a restaurant in the Hotel group, and it was delicious and stylish as well. Breakfast was delivered to our Room, and even during our Multiple Night Stay, they changed the menu each day—everything was so thoughtful. We had a wonderfully relaxing Hotel stay while enjoying a resort atmosphere, and our time on Kouri Island became an unforgettable memory. Thank you very much. We would love to stay again someday.

It was our first time staying here, and it was amazing—direct access to the beach, clean and spacious. One night felt like a waste, so we said we’d stay two nights next time. There were places nearby within walking distance for dinner and lunch, and at night the stars were beautiful. The bathroom facilities and appliances were also modern and excellent.

Everything was excellent! The staff were kind, and the Hotel, meals, and baths were all outstanding! I’d love to visit again!

The Room size, facilities and amenities, cleanliness, and the breathtaking ocean view are all flawless. I think it offers far better value for money than staying at a nearby Resort Hotel. However, you may be a bit confused if you arrive expecting a typical Hotel. There is no front desk or management office; instead, it’s an Airbnb-style setup where you enter the PIN sent to you after completing pre-registration. In my case, the registration email ended up in my spam folder, so I didn’t know what to do on site and only figured it out after calling the emergency contact number. I tried to upload the required ID documents for verification, but the connection was poor and it was difficult; in the end, I had to get the PIN by phone in quite a rush. If you complete pre-registration in advance, check-in should be smooth, and from the second stay onward there likely won’t be any issues—but it would be helpful if IKYU clearly noted these differences from a standard Hotel in the Facility description as well. Please also note that there is no elevator. In addition, the entrance floor is made of stepping stones with water around them. It may look stylish, but if you drop your phone or anything similar it’s game over, and it’s inconvenient when carrying heavy luggage—so there seems to be room for improvement.

We were completely satisfied with everything from start to finish. This time, we stayed to coincide with my eldest son and grandchild coming home. And on the day we checked out, we went ahead and made a Reservation for the following month to coincide with my second son coming home. In any case, we were completely satisfied with everything.

First of all, the dining was outstanding. We tried the French, teppanyaki, and sushi restaurants, and everything was perfect. If these were in a city, each would be a hugely popular spot. All the staff were kind, and you can really feel their dedication to welcoming guests. The Room had a large glass wall facing the ocean, and we had an amazing time on the balcony—enjoying coffee while looking out at the sea and having breakfast there as well. The pool is generously sized, so you can swim properly. We enjoyed going back and forth between the pool and the jacuzzi in the bath area all day long. It truly felt like paradise at this Hotel. We plan to return many times.

The Room and Facility were exactly as shown in the photos, and the full-course Italian meal was delicate, outstanding in both taste and presentation. The woman who served us on the floor was exceptionally attentive and responsive, providing truly excellent hospitality. My mother, who traveled with me, also praised it highly and said she would love to come again.

We stayed in a villa with our family of four and our Chihuahua. Since it’s a bit away from the main building, we were very satisfied that Shuttle Service was provided each time we needed it. The Room and bath were amazing, and our daughters were excited the whole time! The food quality was excellent—especially the risotto, which was incredibly delicious. We also used the pool and were very satisfied. If I could share just two suggestions: since we traveled with our dog, it would have been nice if the area around the villa had better-maintained paths for walking. Also, while Wi‑Fi was available, we wished the TV had internet access so we could watch Netflix or YouTube. Overall, we were very satisfied. Thank you very much.

The welcome herbal water drink was delicious—absolutely amazing!! This is truly a tropical paradise, a Resort Hotel. The view from the ocean-view Room was breathtaking—it really felt like “time, please stop!” As we left the Hotel from the parking lot, a handsome front desk staff member waved goodbye, which left a wonderful impression. It was an excellent Hotel that made us want to come back.

Although I have stayed at many Hotels and Ryokans in Japan and abroad, there are surprisingly few Hotels that I can look back on later and truly feel were a great stay. This time, however, even after more than a month, the wonderful afterglow of the trip still remains. The Room, restaurant, and pool were all impeccably maintained, with thoughtful attention evident everywhere—nothing felt lacking or excessive. A major reason was also the excellent hospitality from the female staff member who welcomed us from check-in. I was also happy that there were no guests being loud or disruptive, and I am truly grateful to have found a Hotel I can return to with a smile and say, “I’m home!”

We stayed here for a birthday trip, and it truly was a completely satisfying stay. Dinner was top-class in every respect—flavor, presentation, and the quality of the ingredients—and the smoked splendid alfonsino was especially outstanding. They also kindly prepared a special birthday message plate at dinner, which was a wonderful touch. The restaurant service and atmosphere were excellent as well. The next morning’s Japanese breakfast was also high quality, and the presentation using a wooden bento box felt fresh and very memorable. The Room was very spacious, and the ocean view from the second floor was breathtaking—sea and sky blending into one. Soaking in the open-air bath (Onsen) in our guest room while gazing at the moon was an indescribably happy moment. Thanks to there being no TV on purpose, we were able to enjoy a digital detox and fully immerse ourselves in nature. Our daughter loved the pool too, so I would highly recommend it for families with children. The lounge bar offered an excellent variety of drinks and alcohol, and it was convenient and appreciated that we could bring them back to our Room. We would love to stay again.

They highly recommended this Accommodation to friends and family, saying they were completely satisfied because everything—from the pool and other Facilities to all the equipment and supplies—was fully provided. They were delighted with the complimentary drinks and the cute amenities. They thanked us, saying they enjoyed it so much that they didn’t want to leave after seeing a beautiful sunrise. I’m also looking forward to my first stay in Building B later this month.

Everything about the service was outstanding! The complimentary items in the refrigerator were amazing too, and we didn’t have a single problem during our stay!

We stayed here to celebrate a birthday!! The birthday decorations were set up, and the towel swans were beautifully arranged—so lovely!! The staff were professional, very kind, and wonderful!!! With a jacuzzi and a pool, we could truly relax, and we will definitely come back again!! Thank you so much!!!

I stayed here for the first time last year and it was wonderful, so this year I stayed for two nights. This is a very comfortable Hotel, with spotless Rooms, high-quality meals, and excellent Facilities. As it’s truly all-inclusive, I was able to spend three days without opening my wallet at all. Whenever the food or snacks started to run low, they were replenished immediately—the staff’s attentiveness is outstanding. I also saw the manager throughout all three days; it made me wonder when they ever rest, as they were working alongside the staff like everyone else. Every time I visit, I’m impressed by the hospitality of the staff at Imaisou. Thank you very much. I would love to visit again next year!

This Accommodation is perfect in both facilities and service. Everything is spotless, and it was truly impressive how the staff provide heartfelt hospitality while maintaining a comfortable sense of distance from guests. I felt they must place great emphasis on staff training. Dinner was a full-course Japanese meal featuring local ingredients, with abalone and splendid alfonsino as the highlight. The seasoning was natural and brought out the best of each ingredient. Both dinner and breakfast were generous in portion, but everything was so delicious that I finished it all. Thank you for making such wonderful summer memories for us.

It was our first trip to Okinawa in a while. In the past, we traveled with our children and visited many places, so we didn’t spend much time at the Hotel. Now that we are both in our 60s, we enjoyed a relaxing Multiple Night Stay for two nights. Because it is a remote island a little far from Naha, we could truly feel the authentic, non-touristy Okinawa. Not only was the food wonderful, but being warmly chatted with by the staff was the greatest “reward” of all. We became fans of Kouri Island and One Suite. We would love to visit again.

We arrived in heavy rain and were feeling pretty discouraged, but this Hotel was so wonderful even in the rain that we were truly glad we chose it. On the second day, the weather cleared beautifully, and the Pacific Ocean stretching out right in front of our Room was breathtaking. The meals made great use of local ingredients, and every dish had its own charm. Thanks to dinner and breakfast being offered in time slots we could choose from, we were able to relax and take our time while enjoying the ocean view. After breakfast, we stepped out from the restaurant into the garden and came across many rare tropical plants—banana trees with blossoms and fruit, pandanus (adan), hibiscus, shell ginger flowers—and even hermit crabs. We also used the two private family baths twice, which completely washed away our travel fatigue. Everyone on the staff—from the restaurant to throughout the Hotel—was very kind, and they shared lots of local tips you won’t find in guidebooks. The Oshima Tsumugi Museum was also outstanding. It felt like we learned a bit about Amami Oshima’s history, making it a truly meaningful experience. Thanks to this trip, we also discovered painter Kazuo Tanaka (Isson) and became big fans. We would definitely love to stay at this Hotel again next time.