전국 × 고케시 만들기 체험 숙소고객 서비스 평가가 높은 호텔·료칸

Thank you again for taking such wonderful care of us. This Accommodation truly feels like a place that welcomes us home. First of all, we feel relieved—this is the best kind of hospitality. We are comforted by the smiles of all the staff. This time, we enjoyed French cuisine for both dinner and breakfast, and it was outstanding. Everything was delicious and beautifully presented. My husband and I kept nodding in agreement, smiling throughout. Thank you very much for everything. We look forward to staying with you again next month.

My companion uses a wheelchair, and thanks to the thoughtful support from all the staff, we had a very comfortable stay. The staff member who assisted us was kind, easy to talk to, and truly wonderful (I would be happy if they could assist us again next time). We will definitely stay here again. Thank you very much.

It was a truly satisfying day in every way. All four private Onsens were wonderful, and we enjoyed them right up until one hour before check-out. We were also happy with the wide variety of complimentary drinks available at any time. Of course, every dish was delicious, and we especially appreciated the strong local character of the cuisine. This is an Accommodation we would love to visit again as soon as possible.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

At first, I felt the price was high, but after staying there, I was more than satisfied with the value. Both the Accommodation and the Room felt open and airy, and in a secluded, hideaway-like atmosphere, the staff’s warm smiles made my stay truly comfortable. The food was excellent and delicious, and the bowls and plates—beautifully chosen to match each ingredient—were also wonderful. You may get insects or leaves blowing in, but that’s only natural in such surroundings. Everything was kept very clean, so it didn’t bother me at all. It’s an Accommodation that makes you want to come back.

We stayed as a family gathering with relatives, including five preschool children. The entire Accommodation (lobby, Room, etc.) was kept very clean, so our stay was comfortable. Since the children were constantly full of energy, we requested a private dining room for meals. You provided a very spacious room, and the food was refined and delicious, using local ingredients. Everyone’s hospitality was wonderful and welcoming, and we would like to stay here again for our next family gathering. Thank you very much for your thoughtful care in many ways.

I stayed for one night starting August 13. Although the weather was unfortunate, I could really feel the attentive support of your staff—from guidance in the parking lot upon arrival to check-in. Before dinner, I used the private bath to ease my travel fatigue. No Reservation was required, there were many types of tubs, and the water temperature was just right. After the bath, my skin felt smooth and silky, which was very pleasant. I was especially happy that it was all-inclusive. The beer after the bath was amazing. For dinner’s kaiseki meal, I chose beef tongue shabu-shabu; both the portion and flavor were outstanding. The gentleman who assisted us at the restaurant had exceptionally polite and wonderful manners. I was born and raised in Sendai, but I have lived away from my hometown for a long time now. Miyagi rice is something we can proudly boast about to The whole country. I enjoyed it very much. The eggplant miso at breakfast reminded me of my mother’s cooking. I’ve known since childhood that Naruko has many Accommodation options, but I’m truly glad I chose Naruko Kanko Hotel. I would love to visit again. Thank you very much for your hospitality.

The meals, the Onsen, and the service—everything was absolutely satisfying!! The lounge and the puzzle-solving activities were also very enjoyable. I would love to visit again. Although I had mistakenly made a Reservation for a smoking room, I truly appreciated how quickly you accommodated my request to change it. Thank you very much for all your help. Thank you.

At check-in, there was only one staff member, so I wondered if something was going on and whether everything was okay, but we received warm and attentive hospitality. We enjoyed rare local dishes such as salted grilled coho salmon and soba bean sprouts (absolutely delicious), and also tried painting kokeshi dolls while listening to a live Tsugaru shamisen performance (a wonderful souvenir), which let us fully experience the spirit of Aomori. The Onsen was at just the right temperature (slightly hot), warmed us through, and relieved our fatigue. It was all-inclusive, and we were able to enjoy plenty of drinks as well. Thank you very much.

I’m a Yamagata resident. I was satisfied with both the food and the Onsen. The breakfast and dinner buffets were especially outstanding. The ramen served at the breakfast buffet and the beef bowl with Yonezawa beef were exceptional. At the dinner buffet, the handmade soba was particularly delicious. There was also imoni, which visitors from outside the prefecture may enjoy, but locals will enjoy it even more. The Accommodation rate was affordable, and you can enjoy wonderful food and an Onsen at a great price. I’m glad I stayed here. I’ll be back.

The staff are all very pleasant, and I think it is a Hotel with great hospitality. The dinner was also delicious.

It started with the open-air bath in a separate annex, and the Onsen was wonderful. I left the Accommodation in a hurry because it looked like my return train might stop running due to the weather. Next time, I’d like to stay for two nights and relax—enjoying the Onsen and spending plenty of time reading.

This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip. After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied. Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room. I'd like to visit again.

The Onsen suited me well, helped improve my skin condition, and felt wonderful. The next day, when I opened the window, everything outside was covered in snow.

I stayed for one night on my way home after taking care of some errands in Iwanuma City. Having on-site parking was very convenient. After 8:00 pm, I looked for a place to eat, and it was helpful that there were plenty of restaurants nearby open late. The price was reasonable, and I had a comfortable stay.

I stayed here with the Zao Snow Monsters package in Shiroishi-Zao. The hot spring was excellent and very refreshing. The meals were very generous, and I ended up leaving a lot. I would like an option with smaller portions.

From the welcome drink at check-in to the choice of yukata, the service, cleanliness, and meals—everything was satisfying! I was also able to fully relax and enjoy the Onsen, and I’d like to stay again when I visit Naruko.

I made a last-minute Reservation for an 8-tatami Room, but when I arrived, it had been upgraded to a 12-tatami Room. The Room was spacious, dinner was excellent, and I even had seconds of rice twice. Breakfast was also delicious, and my daughter—who usually doesn’t eat much—said she was full and satisfied. The bath was great as well; the scenic-view bath in particular had wonderful views of the mountains. I’ll definitely stay again.

The Onsen water quality is unquestionably top-class. My wheelchair-using parent could also access the private family bath and move around the property with ease. Thank you. Opinions may vary about the meals, and I can’t say how true gourmet diners would feel, but we really liked the half-buffet. Personally, I think a full buffet would be fine. It’s a very good Ryokan.

The property uses smart check-in and mobile ordering throughout. Staff are of course available, so if you’re unsure about anything, they will assist you and there’s no problem. It felt like unnecessary extras have been eliminated to enhance the quality of meals and other services. The Room with a semi-open-air bath was more than spacious enough. The interior seems to have been renovated, so it didn’t feel particularly old, but the Room is not barrier-free and there were quite a few steps/level changes. The staff were friendly, and overall it was a very satisfying Accommodation. One thing: free coffee was provided in the lobby, but unfortunately it wasn’t drinkable. I used it while waiting to check in, and since that’s an important moment that shapes first impressions of an Accommodation, I wanted to mention it.