전국 × 반려동물 맡김 서비스 제공 숙소고객 서비스 평가가 높은 호텔·료칸

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs. We would definitely like to stay again.

We stayed for three nights with our Golden Retriever. The Room was spacious and clean, and the private dog run made our stay very comfortable. All of the staff were friendly and attentive. For meals, we were provided with a private dining room, which was very helpful as we could bring our large dog without worrying about others. The Onsen was also wonderful. We would love to visit again.

This Accommodation is perfect in both facilities and service. Everything is spotless, and it was truly impressive how the staff provide heartfelt hospitality while maintaining a comfortable sense of distance from guests. I felt they must place great emphasis on staff training. Dinner was a full-course Japanese meal featuring local ingredients, with abalone and splendid alfonsino as the highlight. The seasoning was natural and brought out the best of each ingredient. Both dinner and breakfast were generous in portion, but everything was so delicious that I finished it all. Thank you for making such wonderful summer memories for us.

Although it’s a secluded Accommodation deep in the mountains, it’s relatively easy to access by car and not difficult to reach. The Accommodation features classic, traditional Japanese architecture, yet it feels clean and has been thoughtfully renovated for comfort and ease of use. It was clear how much care goes into its upkeep, which I truly admire. The surrounding nature is lush, and the greenery and gentle sound of the river are very soothing. That said, the bedding mattress felt a bit firm for me personally, which was a small minus point (I didn’t wake up sore the next morning, so this is purely my personal impression). The hot spring source is around 37°C and lukewarm, but there are also heated baths, so it wasn’t an issue. If I had one wish: since I’m not fond of lukewarm water, I would have liked the heated tub to be larger. Meals were mainly simple countryside dishes, but everything was very delicious. Younger guests might find it a little light; in that case, I recommend ordering additional dishes. For us it was just the right amount—and we could get refills of rice—so we were very satisfied. Many of the staff were young, but they were always smiling and pleasant, with excellent attentiveness and consideration. This is an outstanding Accommodation that makes Japanese guests feel at ease—I hope it never changes. Thank you for a wonderful stay.

I’d heard the rumors, and they were true: the setting, hospitality, and cuisine were all outstanding. I’ve always felt that the Tokugawa family helped shape the foundations of Japanese culture, and Shiraisi-ya is said to be an even older establishment with over 300 years of history. I felt as though I experienced the secret to its longevity firsthand. I’d gladly recommend it to friends.

A foot-wiping towel was provided at the entrance, and we had a wonderful 3-day, 2-night stay—thank you to all the staff for their hospitality. They kindly accommodated our personal requests, and the team’s service—like that of a luxury Hotel concierge—made us feel we’d love to come back again next year. If I had to mention just one suggestion, there is a microwave on the lobby counter, and I would have liked to see a free drink dispenser placed nearby. The service and value for money are outstanding, so even if the room rate were higher, it wouldn’t be an issue at all.

We stayed for one night during extreme heat. The Hotel was very clean, we were extremely satisfied with the Room amenities, and the staff’s service was flawless—overall a truly satisfying stay. There don’t seem to be many places nearby to explore on foot, but the Hotel itself has a pool for dogs and a dog run (a bit small), so it seems like there’s plenty to enjoy in summer. The meals were delicious, and service was quick—we never had to wait after ordering drinks. We even had seconds of rice! If I had to mention one thing, travel might be faster if expressways or toll roads extended further… but that’s separate from evaluating the Hotel. We’d like to stay again.

This is a relaxing Accommodation. The staff always welcome us warmly. There are also several international staff members, and I’m impressed by how well they speak Japanese. I hope they keep up the great work. The food is delicious, and no matter how many times I have it, I never get tired of it. This time, I tried the Western-style breakfast for the first time, and it was quite good. I will visit again. Thank you very much.

We stayed here for our second night. We were blessed with great weather—it was perfect. Since we arrived early, we visited Otaki Falls nearby, but the valley was deep and the elevation changes were intense, leaving us completely exhausted. (There were some fallen trees and rockfalls, so we had to take a detour.) This is a wonderful auberge, just as reputed. That day it was only our group, so we fully enjoyed the private bath, and the Room was lovely—we could relax and truly enjoy a cool summer getaway. Every dish was delicious, and the wine at dinner was outstanding. We were especially impressed by the peach dessert. The owners’ warm hospitality was exceptional—this has become an Accommodation we definitely want to visit again.

The Onsen was outstanding, the hospitality was exceptional, and we found a truly wonderful Accommodation. The coffee we were served was authentic and incredibly delicious. It seems the space is designed so you can relax without worrying about time. However, not being able to find a clock anywhere was a bit inconvenient. Thank you for taking such good care of us.

We had a very comfortable stay. Thank you for kindly accommodating our request to change the time for the private bath, even at short notice. Everyone in the lobby, restaurants, and breakfast venue, as well as the staff in charge of our Room, provided attentive service. Both the meals and the baths were excellent.

We had a very comfortable stay. They also looked after our dog, and we were able to attend a concert—it was perfect. Thank you very much.

I’m truly glad I stayed at Hanaougi. Everyone at the Ryokan, especially our attendant, was wonderful—kind, attentive, and courteous—so we were able to relax and enjoy a very comfortable stay. The food was absolutely delicious, and I also appreciated the careful explanation of each dish. It was memorable to see local Hida/Takayama ingredients and regional cuisine incorporated into the meals, making it a wonderful travel experience. The guest room was spotless and thoughtfully maintained down to the smallest details, with excellent amenities. The open-air bath was outstanding as well, allowing us to spend a slow and luxurious time. I was completely satisfied with everything—hospitality, cuisine, room, and Onsen. You can really feel how much care is put into this Ryokan; it’s a place that made me think, “I definitely want to come back.” Thank you very much.

I chose this Accommodation because of its high ratings, but it exceeded my expectations—one pleasant surprise after another. Some places these days feel short-staffed, but here the service from the kimono-clad staff was outstanding, and they answered every question warmly and perfectly. I was deeply moved after finishing in two days the biography of the first founder (the proprietress’s mother), written by the current proprietress—I ended up buying a copy. The building was filled with artworks and gorgeous fresh flowers, with thoughtful touches everywhere that anticipated every need. At breakfast and again at the entrance when we departed, the proprietress greeted us with a warm smile; her mother’s teachings clearly live on here. Niigata isn’t easy for us to visit from Kanto, but I truly want to come back with my family.

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

I originally chose to stay at Yunoyama Onsen because I wanted to relax in the Onsen. The Onsen was wonderfully soothing, and I enjoyed it many times, but to be honest, the meals were even better than expected—exceptionally delicious, with thoughtful touches in each ingredient—so I was just as satisfied, if not more so, than with the Onsen. The welcome drink and shiratama sweets, as well as the sweets café after dinner, were not the kind of “just for show” desserts you often find; they were genuinely delicious sweets, which was another highlight. Since it was summer vacation there were many families with children, and seeing them enjoy the festival games brought back memories of letting my own child play at a similar festival at Ogoto Onsen years ago. The Room was clean, and above all, the hospitality of all the staff was outstanding. I was especially impressed by how hard one international staff member working as a trainee was trying. I would definitely like to stay again—thank you very much.

We stay here every August with my three sisters’ families. This year we were lucky with the weather and had a great time in the pool, enjoyed table tennis, and both my daughter and grandchildren were very satisfied. They also prepared a private dining room for dinner, so we could eat without worrying even when our 2-year-old grandchild was running around. Of course, the food was delicious. All of the staff were very kind, and we are especially grateful for the service at dinner. We plan to stay again next year.

My first time back in Kinosaki Onsen in decades. I wasn’t sure which Accommodation to choose, but “Away from the hustle and bustle” was the deciding factor. Just as the Reviews said, the food was unquestionably delicious, and the tableware and presentation were wonderful. What impressed me most was the attendant who looked after us for both days without change. She always greeted us with a smile, our conversations flowed easily, and she made us feel at home. She also answered our questions about the onsen town accurately, so we could enjoy visiting the public baths with peace of mind. Because we had to leave early for our own reasons, they prepared breakfast outside regular hours, and even drove us to the bus stop in front of Kinosaki Onsen Station. With everyone’s help at this Ryokan, we were able to start our journey home safely. I can’t thank them enough—thank you very much. Her wonderful smile is my best memory from this trip. I would love to stay again.