전국 × 무료 음료 제공 숙소고객 서비스 평가가 높은 호텔·료칸

I chose to stay here because of its charming atmosphere, and I was sure my husband would like it too. Before booking, I called to ask about the room amenities. The head chef handed the call over to a female staff member, but her tone felt a bit harsh, and for a moment I hesitated about staying. However, once we actually arrived, that impression completely changed. Everyone who assisted us during our stay was very warm and welcoming, with genuine hospitality, and there was nothing at all that concerned me. The property was spotless throughout, and the lounge was comfortable—I was able to relax at ease. Above all, the food was outstanding. Each dish was prepared with great care while considering harmony with soy sauce, and I could truly feel the craftsmanship, attention to detail, and passion behind the cooking. Although the dishes made excellent use of soy sauce flavors, they never left an overly salty aftertaste—even after finishing everything—and I enjoyed every bite until the end. Because dinner was so exceptional, I would have been even happier if breakfast had been a bit more substantial. Including not only the cuisine but also the atmosphere and overall comfort of the inn, it became a truly memorable stay. This is a place I would definitely like to return to.

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

It was a rainy day, so it was helpful that the Hotel was close to the station. All of the Hotel staff were pleasant and welcoming. For breakfast, I had salad, bread, and soup, and everything was delicious and satisfying. There were board games in the free drinks area, which we enjoyed. It was a great Hotel that I would like to stay at again.

We stayed here to celebrate my husband’s birthday, and it turned into a truly wonderful stay. We don’t drink alcohol, and when we mentioned that, they kindly replaced the drinks in the Room refrigerator with non-alcoholic options. We really appreciated such thoughtful attention. At dinner, they also gave my husband a single rose as a birthday gift. We were deeply moved by this unexpected and lovely gesture, and it became a great birthday memory. From the open-air bath in our Room, we could look out over the lake—the view was absolutely stunning. Soaking in the open-air bath while enjoying the expansive scenery was incredibly relaxing, and being able to enjoy the Onsen at our own pace whenever we liked felt like a real luxury. Dinner was delicious as well—especially the pizza! It was so good that we ended up having two. If I had to mention one small concern, since it’s surrounded by nature there were quite a few insects. When we tried to use the open-air bath at night, many bugs (like stink bugs) had gathered there, so unfortunately we gave up bathing at that time. That said, I think that’s simply part of staying in such a natural setting. More than anything else, what stayed with us were the view from our Room, the Onsen, the food, and the staff’s warm hospitality. We were able to celebrate my husband’s birthday in a wonderful way and made lasting memories. Thank you very much.

From June 28 to 30, just after the typhoon and the end of the rainy season, we were able to arrive in Miyako safely and this was our second stay at Ferris. We were upgraded to a twin-bed Room for our family of three, and it also happened to be my wife’s birthday. The cake and bed decorations were wonderful surprises, making our first trip back to Miyakojima in two years truly memorable. Thank you very much to all the staff. Coming back from snorkeling and slipping straight into the private pool in our Room felt amazing—we could have stayed in forever while looking out at the mangroves. We enjoyed San’s shabu-shabu in our Room, and everything was delicious right down to the soba at the end. Next time, we’d love to try lunch as well! We look forward to staying with you again.

We visited to celebrate my elderly parent’s birthday. We truly appreciated your thoughtful hospitality, and my parent was delighted. The dishes were beautifully presented and delicious, leaving us energized for the next day. The room was spacious with a wonderful view, and we could feel the arrival of autumn. Elegant flowers were arranged throughout the property, allowing us to enjoy the season as well. Your sense of style is truly wonderful. We’ve been saying we’d love to come again. Thank you very much.

I booked a one-night stay with breakfast included. Both the room and the baths were very clean. Even though the baths are available 24 hours a day, they were impeccably maintained, which really impressed me. I used the open-air bath and the hinoki bath, and they were wonderful. Skincare items and makeup remover were also provided. Breakfast was delicious as well. Since it’s easy for meals to become unbalanced while traveling, I really appreciated a vegetable-rich breakfast. One of my companions was celebrating a birthday, so I requested a dessert plate, and they prepared a truly lovely one. The staff were very kind, and it was a pension with outstanding hospitality. Thanks to staying here, our trip to Nasu became even more enjoyable. I’d love to stay again. Thank you very much.

Staying at an inn with only three rooms really made me realize how that allows them to serve truly exceptional cuisine. The room we stayed in, “Korin,” had the bath and washbasin located outside the main room, which was a bit inconvenient. However, it comes with a dedicated dining room, so you can focus on the meal right away without leaving your room—and each dish is served at exactly the right moment. It’s been a long time since I so strongly appreciated the happiness of eating hot food while it’s still hot. From the appetizer through the lidded dish and assorted starters to the grilled course, every item brought out the full flavor of its ingredients. The grilled steak in particular surprised me: I honestly didn’t have high expectations for Tochigi Wagyu (sorry!), but it was incredibly tender, with a perfect balance of fat and lean meat. To be frank, we went to a famous steak restaurant in Nikko for dinner the next day, and this steak easily held its own against their Maezawa beef. The finishing soba was also excellent—I regret not ordering a larger portion. They serve two dipping sauces, one warm and one cold; personally, I recommend the cold one. I’m attaching a photo of breakfast as well—breakfast was wonderful too. If I have another chance to visit, I’d love to stay in a different room next time. Thank you very much.

We stayed here as a couple to celebrate our 25th wedding anniversary. It was an even more wonderful hotel than we expected, and our stay—from arrival to departure—was satisfying from start to finish. As someone originally from Nagoya, the TV Tower has been familiar to me since childhood, though it has been 25 years since I left the city. I was truly surprised and moved that such a beautiful hotel had been created here. From the warm welcome on arrival, every member of staff was attentive and kind, and we felt comfortable throughout our stay. This time, we were upgraded to a larger room as a Diamond member benefit—what a lovely surprise! The welcome sweets were adorable and absolutely delicious. The view from the room was outstanding, of course. The art displayed throughout the hotel was also captivating, giving the entire property its own unique atmosphere. There were new discoveries everywhere we walked, and we thoroughly enjoyed the art tour as well. Searching for artworks together as a couple became a fun memory too (laugh). And the night view from the observation deck—an exclusive perk for guests—was truly breathtaking! We could take in all of Nagoya’s nightscape at once, making it an unforgettable moment. The hidden-door entrance leading up to the deck was incredibly stylish; its playful touch made us genuinely excited. Breakfast lived up to its reputation—delicious in every way—and we enjoyed a luxurious, happy morning while taking in the amazing view. My wife loved it too and said, “No.1 among all the hotels we’ve ever stayed at!” We’re truly happy to have found a hotel that satisfied both of us wholeheartedly. Thanks to everyone’s heartfelt hospitality, our 25th wedding anniversary became a wonderful memory we will never forget for the rest of our lives. Thank you so much to all of your staff for such an incredible experience. Whenever we visit Nagoya again, we would love to stay here again. We’re already looking forward to what kind of excitement awaits us next time!

We had a wonderful time enjoying activities such as exploring caves by pleasure boat and at the private beach, and collecting sea glass. What impressed us most was how comfortable the bedding was. We slept very well and would love to use similar bedding at home. If you don’t mind, we would be grateful if you could tell us the manufacturer and product name of the bedding you use. Thank you for such a lovely stay—we were completely satisfied and would definitely like to stay again.

The property itself was spotless and wonderful, but what left the strongest impression was the hospitality of the entire staff. They noticed that we had purchased wine during our stay and brought wine glasses to our room before we even had to ask. Also, although I made a last-minute request right before arrival for birthday decorations (not expecting much), they prepared something far more beautiful than I imagined in such a short time. In addition, due to an error at the time of booking, our child was not included in the number of guests. At check-in, they immediately confirmed it on the spot and arranged everything with a smile—without showing any displeasure at all. Not only in these bigger moments, but also in many small interactions throughout our stay, it was clear that each staff member genuinely thought about what would make guests happy and acted accordingly. I felt this same attitude from everyone we interacted with—not just one particular person—so rather than individual customer service skills, it seems that hospitality is truly embedded in the property’s culture and training. Of course the facilities were excellent, but the number one reason we want to come back is because of the service from all of your staff. It became a wonderful family memory. Thank you very much.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

This was my first stay, and I was very satisfied. The hotel and the room were both very clean and comfortable. The staff were always smiling, which made me feel cheerful. The shuttle service to Kanazawa Station and the hotel’s dedicated lockers near the station were very convenient.

How many times has it been now—another indulgent stay at Kasumi Onsen. Because my wife has a shellfish allergy, we avoid the Matsuba crab season, but during the spring and autumn Kasumi crab seasons we make a special request to have her crab portion replaced with nodoguro (blackthroat seaperch)—we’re truly demanding guests. I enjoy the crab, while my wife is served an unbelievably large nodoguro, perfectly grilled with salt (and I get to taste a bit of it too). Even though we’re asking for two different meals for two people, the staff not only welcome us with warm smiles, but also stop by for a chat when they have time and tell us about caring for their rice fields and plum trees. In short, while we’re here they let us do whatever we like freely—and whenever we need help, they come right away. As long as this hospitality continues, a stay at ICHIJO is guaranteed to be delicious, fun, and delightful. Top-quality ingredients, wonderful料理料理?

During the Obon holidays, my daughter and her husband came back home with our grandchild, and we stayed here. It’s a Hotel specialized for children, and our grandchild was absolutely delighted. With the all-inclusive plan, we fully enjoyed both alcoholic and soft drinks. The meals were buffet-style, which made my daughters very happy as well. We also enjoyed the late-night snacks. We stayed in Room “Casual 10,” and since there are only two Rooms on the 8th floor, it was very spacious and cute. Everyone loved it—our grandchild especially—and kept saying how wonderful it was! The baths were also great; we were able to use both a private bath and the large public bath. Everyone was extremely satisfied. Thank you very much.

It was such a wonderful stay that five stars aren’t enough. Of course, the room, hot spring baths, and meals were excellent, but what stood out most this time was the heartfelt hospitality from everyone on staff, especially our butler. From the reservation stage onward, we felt your thoughtful attention to detail, and we were able to relax and enjoy every moment during our meals as well. Thanks to you, it became an unforgettable final trip for just the two of us as a couple. We were truly happy. Thank you so much. We already want to come back again (haha).

I stayed here once and loved it so much that I booked again right away. This was my second stay, and it was just as satisfying as I expected. The meals—both the inn’s signature dish (beef grilled on a hot stone) and seasonal items—were excellent in both quality and portion size. The hot spring has a faint sulfur scent that really highlights how good the water is. Our family’s favorite is the beer service time in the lobby. Having a refreshing drink before dinner after a bath is the best. It’s a much-appreciated service in these times of rising prices. I hope you’ll keep offering it for my next stay!

As a reward for my eldest daughter’s junior high school entrance exams, I stayed with a mom friend and our children—five females in total. The view from the Accommodation was amazing, both the ocean during the day and the illuminated scenery at night—so open and refreshing. There were generous amounts of welcome snacks, mineral water, alcohol, and amenities provided—it was truly impressive!! The pool was a perfectly sufficient size for what felt like a private pool, and the kids had a great time. We stayed for 2 nights and 3 days, but we left wishing we could have enjoyed it even more—it was hard to say goodbye. The staff who assisted us were incredibly quick to respond; it really surprised me. Thank you very much. It was a bit of a splurge for our family, but if we have another chance, we would love to stay again.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.