전국 × 관광 열차를 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

I stayed for a total of two nights and was able to work comfortably. There was a desk and chair, and the chair was comfortable to sit in. From noon, there was a time when I could enjoy sweets, tea, coffee, and more, and from the evening there was a time when I could enjoy alcohol and snacks—making for a pleasant change of pace between work sessions.

Thank you very much for letting us stay in such a spacious Room! We were able to spend our time in the Room feeling truly pampered. I was happy to receive a cold towel at check-in, and even though the front desk was busy, you assisted us right away. Everyone’s wonderful smiles warmed our hearts. We were able to relax deeply in the Onsen and felt our everyday fatigue melt away. Thank you very much!

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

The room was spotless and well prepared, and the staff’s greetings when welcoming us and seeing us off left a great impression. I was surprised by the level of service provided at this price. It’s conveniently located within walking distance of downtown areas such as Kawaramachi, with easy access to Kyoto Station. We visited by car this time, and there are many parking lots nearby, making it convenient for drivers as well. I think this Accommodation offers excellent value in terms of price, service, and location. I would like to stay again.

It was hot in Kyoto, so I really appreciated how close it was to the station! The Room was clean and I was satisfied, and the staff were very kind, making my stay comfortable.

I first stayed here when I visited Kyoto for my son’s wedding, and the staff’s attentive service made my stay very comfortable. Since then, I have stayed here every time I come to Kyoto. The Facility is clean, and I was able to relax again this time as well. I would like to stay here again.

We stayed here for a family trip with my parents. At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious. As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality. Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall. The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic. My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here. Once things settle down, we would love to return and stay in a different Room as well.

Thank you for always taking such great care of us! This is our fifth stay! We love Sankyu’s sushi for dinner, and the Room is spacious and clean. Breakfast is delicious, the price is reasonable, and we’re completely satisfied! We’ll definitely be back again! We’ve also recommended it to everyone at our company!

We stayed here to celebrate my father’s 90th birthday. Thank you for celebrating with us, and for accommodating us even before check-in. The view from the Room was filled with beautiful fresh greenery, and my father was delighted. We were also able to relax in the private Onsen. Every meal was outstanding and satisfied both our eyes and our taste buds. The staff’s service was attentive, and we had a very pleasant stay. It was perfect—10/10.

Although we traveled during extreme heat, the moment we stepped into the Hotel amid the bustle of Arashiyama, it felt like a different world, welcomed by a white garden. We arrived early, but they kindly showed us to our Room since it was already prepared, which made us very happy. The Room was stylish and comfortable. The view from the balcony and the sound of water were soothing, and we had a wonderful time. For dinner, we enjoyed tapas and pasta while watching Togetsukyo Bridge at dusk—beautifully presented and delicious. It’s a Hotel I’d love to visit again in another season. This trip also celebrated my daughter, and thank you for preparing flowers in our Room for her. It became a memorable trip.

I was finally able to stay at Hotel Granvia, which I had long hoped to do, and I was very satisfied. Because of the heavy rain, I wasn’t sure if I could make it, but I arrived safely and was shown to my Room. It was an upgraded Room with a view of Kyoto Tower. Champagne and dinner in the Room, a whole cake, and a Japanese breakfast in the morning—everything was worth more than the price. The service was excellent!! With the perk of a 24-hour stay, this has become one Hotel I definitely want to stay at again next time I’m here. Thank you for taking such good care of me—I truly appreciate it.

I stayed here on a trip using the Seishun 18 Ticket. They upgraded my Room, so it felt spacious and I could relax. I left from Kyoto Station on the first train the next morning, and since this Hotel is right in front of the station, I was able to depart smoothly. Thank you for your hospitality.

We made a Reservation because the bathroom has a washing area. The bathroom was so spacious that we could stretch out and relax in the tub. When we entered the Room, both the air conditioner and air purifier were already running, making our stay very comfortable. Thank you very much.

Thank you for taking care of me during my stay in Kyoto. Once again, I was able to relax both body and mind and head home feeling refreshed. As always, I felt at ease thanks to your consistently high-quality service. This is a special stay as a reward to myself every few months. I look forward to staying with you again. I’ll do my best until my next stay.

It was our first time staying near Toyama Station, and we stayed as a family. There were three women, but the Room was spacious enough, and it was great to have a facial steamer and massage equipment in the Room, as well as amenities like a choice of shampoo we liked. The location was excellent too. We booked a Plan that included parking, and even though we went in and out several times, they provided us with tickets accordingly, which was very helpful. When we visit Toyama again, we would definitely like to stay here again.

This was my first stay, and the front desk service was excellent. The welcome ice cream was especially appreciated during Kyoto’s summer. It was also within walking distance of Kyoto Station’s Hachijo Exit. The Room was clean, and I could relax comfortably. However, adjusting the shower temperature (hot and cold) was a bit tricky—just a little hot water made it quite hot, so please be careful. Other than that, I was satisfied!

Everything was excellent. The food, the service, and the atmosphere were all outstanding. We had a wonderful time. We would love to stay here again when we visit Kyoto.

This was my first return in about a year. I stayed for two nights and three days, and it was still a great Hotel. The staff’s service was excellent as well. In particular, I was impressed by the attentiveness of the restaurant staff at breakfast. They worked efficiently, replenishing dishes and clearing used plates promptly. Because they were constantly checking the food, there was no concern—common at other Hotels—that fewer items would be available if you went later. This is a Hotel I would like to stay at again.

I stayed here again on a trip to Kyoto with my daughter. As always, I was completely satisfied with the hospitality, the food, and the location. In every situation, the staff’s service was truly outstanding. I would definitely like to stay here again in the future.

I visited after a long time. I could only book the Connect Twin before, but since it was a weekday, I was able to stay in the Wide View Twin again. The large windows offering expansive views of the sea and city were wonderful! The Room also had a massage chair. The public bath was as great as ever, providing a relaxing experience. The shampoo and other amenities were different from before, but they didn’t cause any dryness or irritation, which was reassuring. There was also a Refa hair dryer available. Please note that there is no sauna for women in the morning. Breakfast offers a choice between Japanese and Western set meals, with unlimited refills of salad, rice, bread, coffee, etc., making it very satisfying. It seemed like most guests chose the Japanese set meal; I opted for the Western one and appreciated that freshly grilled sausages were brought to my table when they ran out initially. The Himi Udon noodles were also delicious! Parking is convenient if you arrive early enough—you can park on Hotel’s 1st floor or at the flat lot across from it. Even if those are full, the municipal parking isn’t too far away either. It was an excellent stay with great value for money and left me feeling very satisfied overall. The staff provided exceptionally pleasant service throughout my visit. Oh yes—the complimentary coffee service on the 1st floor is much appreciated! Because of this amenity, having only powdered tea in Room wasn’t an issue at all. Thank you very much!