전국 × 크리스마스 숙소고객 서비스 평가가 높은 호텔·료칸

We planned a three-night trip to Nara. The first two nights were at a Hotel near Nara Station, so for the final night we chose this place a little farther out—especially because it offered the rare experience of staying in a soy sauce brewery. It far exceeded our expectations. Right after arriving, we joined the soy sauce pressing experience and were immediately captivated by the owner’s talk. I was truly impressed by the story of how he revived soy sauce making from scratch after his grandfather had been forced to stop after the war. Dinner dishes made with this deeply meaningful soy sauce highlighted mostly home-grown vegetables and let each ingredient shine—everything was exceptional. Even dessert (I think it was crème brûlée?) used soy sauce, and it was genuinely delicious. The Hatsuse Room was also a comfortable, calming space where we could rest well. Not having a TV was actually great. The wooden bath was wonderful too. Breakfast—rice with raw egg, an egg with a white yolk (?), and fresh fried tofu with soy sauce—was simple but the best kind of feast. The staff kindly answered even my husband’s rather unreasonable (laughing) questions, and I admired their sincere hospitality. Visiting in midsummer was lovely, but next time I’d like to return to this Accommodation in another season.

This was my second stay. Once again, I felt the staff’s warm hospitality in so many moments, and it made for a truly wonderful visit. Both dinner and breakfast for solo diners were delicious. Since this trip also celebrated my mother’s birthday, I was especially looking forward to the cake I had requested. It looked beautiful, the figs were wonderfully fresh and juicy, and it was genuinely delicious. It was light and easy to eat, so even though we were full after dinner, we finished it in no time. I also loved the welcome amenity sweets so much that I bought some to enjoy after my stay. I had planned to take the herbal cordial home as well, but after trying a sample I couldn’t stop—I ended up drinking it all during my stay because it was that good! At breakfast, the carrot smoothie left a particularly strong impression. It was sweet and delicious—I even looked up the same one afterward. Everything—from the food to the amenities—showed such care and attention to detail that they were things I wanted to keep enjoying even after leaving. I also used the bath salts included as a Well-being Room benefit right away; they warmed me from deep within and felt wonderful. The bed was very comfortable too. I usually have trouble falling asleep when traveling, but this time I drifted off quickly. One small point: I found the lighting controls a bit hard to understand. At night, I wanted to turn on only the toilet light, but couldn’t get it to work as intended and felt a little confused. If it were more intuitive, it would be even more comfortable. Once again, we had such a relaxing time together and made lovely memories with my mother. We would love to return.

We stayed here with our dog. It was relaxing and comfortable, and the meals were delicious. Next time, we plan to eat a little less for lunch so we can enjoy dinner as well. The seaside walk was also wonderful, with stunning views and a refreshing breeze!

In the wonderful space created by the owners, we were able to spend a truly relaxing and restorative time. Enjoying their thoughtfully prepared dishes—down to the seasonings—paired with local sake and served in locally made tableware was a real luxury... The journey there, transferring between local trains and buses, also became a memorable part of our trip. We would love to visit again someday in a different season. Thank you very much for such a lovely time.

As many guests have said, this is an outstanding Hotel. From the moment you step inside, you immediately understand why it is the Imperial Hotel—thanks to the serene atmosphere and the refined hospitality of the staff. Our Room was a tatami-style Room in the North Wing, at eye level with Gion’s traditional Kyoto townhouses, and enjoying Kawakami’s breakfast there was such an elegant experience that we almost forgot we were in a Hotel. I have never written a Review before, but this Hotel was so wonderful that I simply had to.

Meals were served in the Room, so we could relax without worrying about other dogs. The seasoning was excellent, and we enjoyed freshly cooked rice—it was truly delicious. The amenities were well stocked, and we were happy to have jinbei instead of yukata. Every staff member was friendly, and we had a wonderful vacation. We would love to visit again.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

We stayed here with a family of five and one dog. Our check-in was a little late, but thank you for accommodating us. We were also very satisfied with the staff member’s courteous explanation at check-in. As for the meals, our whole family worked together and prepared everything smoothly, and we enjoyed it very much. That night, we ended up chatting late into the night as a family and may have had a bit too much to drink. Not only the building itself, but also the dining area, bedrooms, bath, sauna, dog run—everything exceeded our expectations and became a wonderful memory. Next time, we’d like to stay for two nights and three days and relax at a slower pace. Thank you again for everything.

The service was outstanding. It was the best hospitality I have ever experienced at any Accommodation. The sashimi of Seki horse mackerel, Bungo beef, and local chicken were all delicious. I was able to relax in the open-air bath while gazing at the beautiful starry sky. I would definitely like to stay here again.

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

From the moment we arrived until we left, the hospitality was truly wonderful and deeply impressed us. The proprietress quickly remembered my daughter’s name and even came to greet us at dinner, and the staff who served our meal had such warm smiles. We thoroughly enjoyed the delicious food. We were also able to relax and fully enjoy the Onsen. I was happy that we could take a photo with the proprietress when we checked out. We would love to visit again, and we appreciate your continued hospitality.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

It was wonderful. The Room was spacious, and the in-room Onsen was excellent—I enjoyed it many times. The private bath had no time limit, and I could use it anytime as long as it was available, which made me very satisfied. The staff greeted me with smiles. Above all, every meal was delicious and made me feel truly happy. I have stayed at various Accommodations before, but I think this one was the best. During my stay, I already wanted to come back again. It was truly great. Thank you very much.

After watching a TV program featuring purple sea urchin, we visited looking forward to the dining experience. The cuisine, making the most of Amakusa’s abundant natural bounty, was far beyond our expectations—truly outstanding. We also appreciated the thoughtful explanations about the ingredients and stories about the producers, and enjoyed a wonderful time with the paired drinks. Dinner enjoyed while watching the beautiful sunset is a special memory we will never forget. A stylish and comfortable Room, an Onsen with ocean views, and breathtaking scenery right before our eyes—everything was exceptional and deeply relaxing. Most memorable of all was the warm hospitality of your staff, who clearly love Amakusa. Their desire to share Amakusa’s charm and ensure every guest truly enjoys their stay came through in every detail, and thanks to their attentive care we felt comfortable throughout. It became an unforgettable stay for us. Thank you from the bottom of our hearts.

We visited during the Obon holidays, and the drive was not crowded at all. The Accommodation is in a great location, just a short walk to Irago Cape Lighthouse. Right in front is Koiji-ga-hama Beach, and we were able to relax at the Accommodation while enjoying the beautiful ocean view. The proprietress, the young proprietress, and all the staff were wonderfully pleasant and welcoming. We have stayed at many Ryokan and Hotels, but we think this place is the best. The food was also excellent, and we were completely satisfied with everything. We would like to take good care of the hibiscus we received on our way home—thank you very much. We would definitely like to visit again.

This was my second stay. I had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the steel framework running through the Room—unique to a tower—and by the many artworks throughout the Hotel. Thank you to all the staff for kindly answering her many questions and explaining everything so thoughtfully. In the evening, guests only can take an elevator through a secret door up to the observation deck. The special touch made our hearts race with excitement. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that’s only possible with a Hotel stay. Breakfast offered a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we thoroughly enjoyed tea time as well. This time, my mother and I took our time strolling around Sakae on this one-night, two-day mini trip—staying at this Hotel was our main purpose. Thank you for such a comfortable stay. We’re grateful for everyone’s attentive hospitality. We’ll be back again.

This was our third stay. Everything was outstanding! Not only the meals, but every wine you recommended was delicious. Even though I don’t usually drink, I was so happy to enjoy so many wonderful wines on this trip. Because of the typhoon, we couldn’t come on our preferred dates and had to reschedule, but you handled it very smoothly and we truly appreciate it. All of the staff were genuinely kind and were also very considerate to our child. KuuRa Beach was also beautiful and lovely. We look forward to staying with you again.

I’m sorry for the late review, but thank you very much for providing such a wonderful night. The hot spring bath in the Room was incredibly soothing, and I ended up soaking in it many times. Above all, the Accommodation’s main highlight—the meal—far exceeded my expectations in both flavor and presentation, and I was truly satisfied. Not only was everything delicious, but it was the first time I’ve ever felt that eating could be this much fun. I was genuinely moved from the bottom of my heart. Partway through the meal, my chronic condition suddenly worsened and I had to excuse myself; thank you again for kindly bringing the final dessert to my Room—I would like to express my sincere gratitude here once more. This is an Accommodation I absolutely want to return to. I’m really looking forward to the day I can visit again.

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

During our trip from the main island to Miyakojima, we stayed here for the entire time on the main island. The Room was spacious and very clean! We were truly touched by the honeymoon towel art and flowers that were prepared for us. The view of the ocean and Kouri Bridge from the Room was breathtaking. My husband was thrilled with the Agu pork shabu-shabu dinner. We also dined at a restaurant in the Hotel group, and it was delicious and stylish as well. Breakfast was delivered to our Room, and even during our Multiple Night Stay, they changed the menu each day—everything was so thoughtful. We had a wonderfully relaxing Hotel stay while enjoying a resort atmosphere, and our time on Kouri Island became an unforgettable memory. Thank you very much. We would love to stay again someday.