전국 × 안심 숙박 체인 호텔온천・목욕 평가가 높은호텔·료칸

A well-balanced breakfast gave me the energy to head to work, and the large bath helped me unwind after a long day. Despite the clean Room and convenient location, the price is reasonable. There are no excessive amenities, but all necessary services are well provided, making my business trip comfortable. They also handled taxi arrangements with great care, and I felt it was a Hotel where I could stay with peace of mind. I was also satisfied with the user-friendly in-Room features such as a TV that shows how crowded the dining area and large public bath are, as well as an air purifier.

Thank you as always for your hospitality. We had another comfortable stay and look forward to visiting again.

As many guests have said, this is an outstanding Hotel. From the moment you step inside, you immediately understand why it is the Imperial Hotel—thanks to the serene atmosphere and the refined hospitality of the staff. Our Room was a tatami-style Room in the North Wing, at eye level with Gion’s traditional Kyoto townhouses, and enjoying Kawakami’s breakfast there was such an elegant experience that we almost forgot we were in a Hotel. I have never written a Review before, but this Hotel was so wonderful that I simply had to.

This was my second stay. I stayed to watch a baseball game, so it is a little far from ZOZO Marine Stadium. It’s great that Route Inn’s system lets you check availability from your Room for the large public bath, the breakfast venue, and even the coin laundry. The breakfast isn’t elaborate, but everything is delicious. The front desk and dining staff are all efficient and kind, making this a comfortable and satisfying Accommodation.

Thank you as always for your kind support. We had another comfortable stay and look forward to staying again in the future.

The meals were delicious, and we stayed at a new Hotel at an affordable price.

A clean Room and a spacious large public bath. The breakfast was delicious and enjoyable as well. I only regret that I arrived early, so I could have relaxed more.

This was a return visit. It was raining, but the covered walkway from the station to the Hotel meant I didn’t need an umbrella. The Room is refined and simply furnished. This time, there was live jazz in front of the reception area at night, which gave me a similar sense of satisfaction to when I stayed at Mesm Tokyo. The staff also provide wonderful hospitality, taking pride in working at Metropolitan Kawasaki.

The entire property is spotless and feels very clean. The Room was also clean, and the toilet in particular looked brand new. Of course, the baths are spacious, with various types of baths and a sauna. Bath hours are until 11:00 PM, so I ended up going right before closing each time, but I was satisfied. Checkout was smooth since all I had to do was put the key in the box. I will definitely stay here again when I visit Ishikawa Prefecture.

The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

We stayed here on this trip, and it was a thoroughly satisfying stay in every way. The cuisine, in particular, was outstanding—not only was each dish carefully prepared, but the thoughtfully selected tableware complemented the food beautifully, making it a wonderful experience for both the eyes and the palate. At dinner, we were given detailed explanations of each dish, which helped us enjoy everything even more. The attentive hospitality left a lasting impression. Breakfast exceeded our expectations as well. The rice was truly delicious—both my wife and I ended up having seconds. It was a fantastic breakfast that made for a great start to the day. The Onsen was also excellent; not only the large public bath but even the bath in our Room was more than satisfying. My wife especially loved the in-room bath and said it made her want to soak again and again—she enjoyed it to the fullest throughout our stay. We also enjoyed Kyoritsu Group’s signature late-night soba, which became one of our evening highlights. Above all, what impressed us most was the warm and courteous service from all staff members. We felt comfortable throughout our stay and could sense their genuine hospitality everywhere. This was a wonderful Onsen Accommodation that truly made us want to return. We’re grateful to everyone on staff for helping us spend such precious time here, and we would love to visit again in another season.

I visited again after about a year, and as expected, many things had been improved. There were new systems related to cleaning, and even small touches like having tissue paper in the washroom. From the start, it was already a very convenient Hotel—with an amenity buffet, separate bath and toilet, and a washbasin in the bathroom—and I also loved how pleasant it was to be greeted by every staff member I passed in the building. On top of that, after check-in, when I asked at the front desk for extra towels, they arranged for additional towels every day during my stay. I was impressed by such thoughtful attention. Once again, it was a very satisfying stay!

The large public bath and complimentary late-night soba are always a highlight. We were very satisfied! We’ve made another reservation, and we look forward to staying with you again.

We stayed to celebrate my partner’s birthday. In our Room, there were welcome fruits, a towel cake and cake for the birthday celebration, and a message card from the Hotel staff. I initially wondered if paying around 100,000 yen for one night in Kyoto—an easy day trip—might be a bit too extravagant, but we also received Hotel credit as an IKYU Gold member benefit, and overall it turned out to be a very satisfying stay. We enjoyed the Hotel activities and the bath facilities, and I was also happy with the daruma we received when leaving. After turndown service, the soft drinks in the refrigerator had been replenished as well. These days more Hotels don’t even offer turndown service, so I felt that Six Senses really takes care of those details—exactly as you’d expect. For me it was definitely a splurge stay, but since our satisfaction level was high, I’d love to come back again when I have the chance.

We had a very relaxing stay.

I usually stay at Route Inn in Tendo, but it was fully booked this time, so I stayed here as there was availability. The Accommodation is not very old, and the Onsen has plenty of space, so I was satisfied. I will stay here again.

As always, the room was clean, and it was convenient to be able to adjust the lighting brightness with a remote control. It also helped that the TV angle can be changed electrically. The bathroom was clean as well, and the amenities were well stocked. It was very convenient to be able to view a camera feed from the room showing how crowded the breakfast venue was. The parking lot is spacious, and there are also places nearby where you can have dinner, making for a calm and comfortable stay. This was my third stay, and it has become my regular Accommodation.

Everyone, from the front desk to the housekeeping staff, was friendly and kind. Thank you for responding so quickly when we needed help.

This was my first stay since the COVID-19 pandemic. They upgraded our Room, and the service had improved wonderfully as well. I stay on the club floor every time, and I could feel the staff’s thoughtfulness in every detail, making my time comfortable both in the lounge and in the Room. The lounge food was delicious, and the Chinese cuisine at Hoshigaoka was also excellent. The Chinese tea in particular was outstanding—I wanted to buy some to take home, but it wasn’t available for sale, which was disappointing. I would like to stay again for next year’s vacation. Thank you very much for your hospitality.

We stayed here to celebrate my mother-in-law’s 77th birthday. All the staff were incredibly kind, and the Hotel was very clean and comfortable. Above all, the breakfast was delicious, and our whole family had a wonderful time. We’re truly glad we chose this place. Thank you for such a lovely memory!