전국 × 계곡 전망 숙소고객 서비스 평가가 높은 호텔·료칸 - 14페이지

I took my parents with dementia. Since it was a weekday, there weren't many guests, which helped prevent my parents from feeling confused. Moreover, the staff's excellent service allowed us to truly relax. Every time I return home, I take them to an Onsen, and this visit created another wonderful memory. The food was delicious with just the right portions, and the care in preparation was evident. Thanks to all the staff members, we had an enjoyable family time.

Dinner was delicious as well—an unusual style of half-buffet with robatayaki grilling—and the large public bath with an open-air bath was very relaxing. The staff were courteous and attentive, which we really appreciated. The Facility is a bit old, but we chose this Accommodation in Tateshina as the place to commemorate reuniting with my wife for the first time in 50 years, and we were very satisfied. Thank you very much.

We checked in after doing some shopping at a nearby AEON. The Accommodation had everything we needed for cooking, including a pot and even a small hot plate, so it was easy to prepare meals (though you’ll need to bring your own seasonings). Complimentary drinks were also stocked in the refrigerator. Since it was our child’s birthday, we projected a birthday video with the projector and celebrated—it was a huge hit. The third-floor bath was spacious, and the Onsen water made it incredibly relaxing. The first-floor sauna was low-temperature, so my husband found it a bit mild, but I enjoyed taking my time and felt very satisfied. There was also a table on the balcony where we could relax, so we had breakfast there. Overall, everything was very clean, and having a washing machine was really helpful—everything about our stay was great. It’s an Accommodation we’d love to visit again.

We stayed here to celebrate a birthday. During the dinner buffet, they served a fruit plate and more, which made us very happy!! The hospitality and service deserve more than five stars. This is the first time I’ve truly wanted to stay again.

Stayed here again. The front desk and staff were from overseas, but they were always smiling and provided pleasant, welcoming service. Some parts of the property feel a bit dated, but there was a happy hour, a variety of dishes beyond hot pot, and drinks as well, so we had an enjoyable time. The open-air bath in the large public bath is on the small side, but it’s comfortable and you can relax at your own pace. It isn’t barrier-free, so it may be challenging for some guests, but I personally really like this hotel and would love to stay again if I have the chance to visit Nikko.

We stayed with our 4-year-old daughter for my husband’s birthday. After making a Reservation, they kindly confirmed by phone and accommodated our last-minute request for a birthday plate as much as possible. Both the staff on the phone and the team on site were all warm and attentive. There were plenty of kid-friendly activities, such as playing in the river behind the property and fireworks at night, which made it a very satisfying trip. They were also very kind to our child, and she says she wants to come again.

In the Yubiso Onsen area at the trailhead for Mt. Tanigawa, I think the natural surroundings, Onsen, meals, and Room maintenance are among the best. Even though it was a weekday, it was lively with many guests and had a fun atmosphere. I’d like to stay here again on my next climb.

Since it was a weekday, we were able to enjoy the Onsen almost as if it were private, and the water temperature was perfect—wonderful. The food was delicious, and the portions were just right; we were very satisfied. Many of the staff were pleasant as well, and we would like to stay again. Thank you very much.

We were able to spend a relaxing time surrounded by nature. We are truly grateful and very satisfied with both the Onsen and the meals.

Thank you very much for your hospitality. I stayed here on a trip with my father. Because there was a family with children next door, we were slightly bothered by the sound of running inside, and it was also difficult to use the bath with the blinds open. I found myself wondering whether it might be visible from the road across from the property. Also, since there is no hedge or barrier between neighboring terraces, I thought a low fence might be helpful. As it was the season for stink bugs, there were quite a few indoors, so additional measures would make it even better. However, the food was exceptionally delicious, so overall we were very satisfied. We would love to stay again someday.

The Facility was clean, the meals were delicious, and the attentive little touches in service made it a truly wonderful experience. The price was so reasonable that I almost felt bad about it. Since the Onsen is sulfur-based, you may want to remove rings and other jewelry. I understand you were affected by the 2024 heavy rain disaster, and I’m wishing you all the best.

You can reach Nasu leisure spots such as Kinomata Gorge and Senbonmatsu Ranch in 20–60 minutes. The meals were delicious, and since it’s all-inclusive, we really appreciated being able to enjoy as many drinks and snacks as we wanted. Rooms on the 3rd floor feature free-flowing hot spring water directly from the source. It also leaves your skin feeling wonderfully smooth. The dinner menu had changed since our previous stay, and it actually felt like both the seasoning and ingredients had improved compared to last time. The portions were generous, and we were very satisfied. They also run a night bar (?), and we were told children are welcome, so our kids stopped by for a special summer vacation late night—and they looked so happy, as if they’d joined the adults’ club. Since it’s rare to find an Accommodation where six people can stay with an in-room bath supplied with free-flowing hot spring water directly from the source, we would love to stay again. We had a fun and comfortable time. Thank you very much.

The large public bath wasn’t quite what I expected—the water was either lukewarm or too hot. I would have preferred something in between. However, thanks to that, I was able to relax in the very spacious room with a private open-air bath. I bathed 4–5 times and felt completely refreshed. The meals were reasonably tasty, and I ate my fill. I’d like to stay again.

This was my first stay. The view from the open-air bath was wonderful. The tasting comparison of Hourai beef and Dando beef was also delicious.

We stayed in a suite Room, and it was exceptionally spacious and spotless!! The buffet meals were outstanding, and my wife and I were both very satisfied!! We’d love to come again!!

The Onsen area was very spacious, and I was able to relax comfortably. The Room was also large, clean, and comfortable. The buffet selection was plentiful and excellent. I would love to stay again!

Everyone on the staff, including the front desk team and the attendants, was kind and welcoming. My husband especially remembers being spoken to in the lobby. There were so many things we liked. The Onsen had excellent non-slip measures in place, so we could enjoy the baths safely. For karaoke, our name was posted, so we didn’t have to worry about other guests peeking in. It was also convenient that all the Facilities we wanted to use were grouped together on the second floor, making it easy to get around. There’s too much to list here, but we would love to visit again.

I always stay at Itoen Hotel when I travel. The Room was spacious, a blend of Japanese and Western style, and very clean. Since the Hotel isn’t very large, it was easy to get around with short walks to the dining area and the large public bath. The all-you-can-drink buffet at this price was very satisfying—there were two types of sake and three types of shochu, which was perfect for alcohol lovers. The large public bath was spacious and relaxing. As always, it was an Accommodation with excellent value that never disappoints. Thank you very much.

This time, as a repeat guest, I brought my son along to match his visit home. At the same price, we chose the early-booking perk and upgraded to a sashimi upgrade Plan. That choice was absolutely right—the sweet shrimp and whelk were simply delicious!! The other dishes were also perfectly seasoned, and the portions weren’t too large, so we could finish everything. Each dish was carefully prepared, and we were very satisfied. Breakfast was great too—the hearth-cooked rice timed to our meal was delicious. My husband prefers firmer rice, so it seemed a bit soft for him. I’d love to visit again just for the food.

Thank you to all the staff for your attentive hospitality. We look forward to staying with you again.