전국 × 계곡 전망 숙소고객 서비스 평가가 높은 호텔·료칸

We visited to celebrate my elderly parent’s birthday. We truly appreciated your thoughtful hospitality, and my parent was delighted. The dishes were beautifully presented and delicious, leaving us energized for the next day. The room was spacious with a wonderful view, and we could feel the arrival of autumn. Elegant flowers were arranged throughout the property, allowing us to enjoy the season as well. Your sense of style is truly wonderful. We’ve been saying we’d love to come again. Thank you very much.

I booked a one-night stay with breakfast included. Both the room and the baths were very clean. Even though the baths are available 24 hours a day, they were impeccably maintained, which really impressed me. I used the open-air bath and the hinoki bath, and they were wonderful. Skincare items and makeup remover were also provided. Breakfast was delicious as well. Since it’s easy for meals to become unbalanced while traveling, I really appreciated a vegetable-rich breakfast. One of my companions was celebrating a birthday, so I requested a dessert plate, and they prepared a truly lovely one. The staff were very kind, and it was a pension with outstanding hospitality. Thanks to staying here, our trip to Nasu became even more enjoyable. I’d love to stay again. Thank you very much.

We visited as two families, and the quiet atmosphere throughout the property and the deep presence of nature felt wonderfully soothing. Each of us was able to spend a calm, unhurried time at our own pace. The bagna càuda served at dinner was especially memorable—an exquisite dish that brought out the best of seasonal ingredients with great care, and one we would love to enjoy again. Yamanohito’s culinary philosophy—honoring the inherent strength of each ingredient—came through clearly, quietly yet unmistakably. The hospitality from all staff members was among the finest we have experienced at any accommodation. It never felt excessive; instead, they offered attentive support exactly when needed, allowing us to relax with complete peace of mind throughout our stay. This has become a truly special place for our family—one we hope to revisit in different seasons to enjoy changing mountain scenery and cuisine each time.

This was an Accommodation I’d wanted to visit for a long time. I was hoping for the riverside bath and a starry sky, but due to the river running high and cloudy weather, it didn’t happen. Still, the Accommodation was wonderful, so I was completely satisfied. At check-in, we were served delicious homemade sweets: hanamame beans with shiratama in kinako and kuromitsu. The proprietress and staff were very pleasant, and the hot spring bath—fed directly from the source—overflowed generously and felt amazing. The meals were beautifully presented using local ingredients, and we were happily full. The Room was clean and relaxing, with the sound of the river (it was quite loud this time because of the high water, but I’m sure it’s usually soothing). It was also lovely to see small wildflowers displayed throughout. It’s an Accommodation I’d love to stay at again and again. We will definitely return.

We set off before noon, almost as if defying Typhoon No. 25.\nWe arrived in heavy rain.\nThe welcome drink was delicious!\nThe open-air bath was wonderful as well.\nNot only was the meal excellent, but the anniversary cake was especially delicious!\nThe proprietress and all the staff were very friendly—it was a truly lovely night.\nThank you very much.\nIf we have the chance, we would definitely like to visit again!

This was my second stay this year, and I’ve already made a Reservation for my next visit. Everything about this Accommodation is satisfying. I have a regular place in Fukushima where I’ve stayed more than 15 times in total, but this one surpassed it. I don’t usually read Reviews, but above all, the meals are outstanding—the head chef’s skill really shows, and I look forward to the delicious food every time. Most of all, the staff’s service is excellent. With only a small number of Rooms, it feels private and truly special. This time, when I mentioned that I wanted to eat peaches since we were in Fukushima, they kindly stopped by a peach shop even though they were busy. Thanks to that, I enjoyed a wonderful dessert and was very satisfied. This is the kind of Accommodation that makes you want to come back again.

Iya Bijin is an Accommodation famous for soba. I had carelessly forgotten this, and since my son has a severe buckwheat allergy, we made a last-minute request to remove all foods related to soba. During our stay, they took great care with the meals, and both dinner and breakfast were wonderful—such as ayu sashimi and dekomawashi—and my son ate so much it surprised even us. Of course, he had no allergic symptoms at all. Thank you very much.

After enjoying canoeing in Kushiro, we arrived and were immediately impressed by the spacious, beautiful entrance. The lobby, centered around an irori hearth, felt wonderfully open and soothing with its charming design. Every member of the staff was truly welcoming, making our stay relaxing and comfortable. The milk soft-serve and milk were rich and flavorful, and the morning daifuku and ozenzai were also delicious. This is our number one Accommodation we’d love to visit again.

We stayed here on the middle day of a three-day holiday weekend. This wonderful inn exceeded every “I wish it were like this” and “It would be nice if they had this,” and within minutes of arriving I was already thinking, “I want to come back!” [Service / Facilities / Baths] Everyone who assisted us was warm and courteous, and we were able to relax in a calm, welcoming atmosphere. The room and the entire property were very clean, with tasteful ornaments and seasonal decorations throughout—such a lovely space. The amenities provided in the room and baths also reflected thoughtful attention to detail; you could really feel the staff’s care in having things that make guests think, “This is exactly what I needed.” Both the indoor bath and open-air bath could be reserved for private use, so we were able to unwind completely. The changing area was spotless, and the water temperature was perfect. When I headed to the indoor bath right after check-in, I was impressed—the mirrors gleamed, the faucets gleamed; everything was impeccably cleaned. [Meals] Both dinner and breakfast were absolutely delicious. Highlights included a rich, velvety pumpkin potage; grated yam topped with soy-marinated egg yolk; whole char that was delicious down to the last bite; gently flavored vinegared dishes; chestnut rice with clear soup, and more. The yuba (tofu skin) and Japanese pepper were also excellent. We upgraded the main dish to wagyu beef—it was tender with a melt-in-your-mouth texture. For breakfast, the rice cooked in an earthenware pot was fluffy and glossy—I ended up having multiple refills. Everything—from teriyaki yellowtail to sesame tofu, miso soup, colorful vegetables with homemade dressing—was delicately seasoned with comforting flavors, and all of it was wonderful. This is a truly special inn where you can feel genuine hospitality everywhere. We’ve traveled to many places before, but this is somewhere we definitely want to return to—an inn that made me feel grateful to be Japanese. Thank you very much for taking such great care of us.

I visited Shiobara Onsen with my 84-year-old mother from Taiwan on a family trip. The inn is quiet and cozy, with only 11 rooms. Thanks to the staff’s warm hospitality, my mother felt at ease throughout our stay. Dinner was a kaiseki meal made with seasonal ingredients, and this time we chose the rare soft-shelled turtle course. I was surprised when they even served soft-shelled turtle blood, but it became a memorable food experience unique to traveling. The hot springs are 100% free-flowing from the source. We stayed in the “Izumo” room, a spacious guest room overlooking the Hoki River, with both an open-air bath and an indoor bath. The two private reservable baths were also large and beautiful, and what impressed me most was that my mother could enjoy the hot springs without worrying about others. The scenery, cuisine, hot springs, and hospitality were all wonderful—an unforgettable set of memories with my mother.

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

From check-in to departure, the attentive service was excellent and we were very satisfied. The only drawback was the condition of the access road; we encountered oncoming cars once on arrival and twice on departure, but managed without any issues. If given the opportunity, we would like to stay again.

This was my second stay at this Hotel, and once again everything was perfect. The hospitality is outstanding, and every member of the staff is truly impeccable. The interior design is tasteful, the meals are delicious, and I highly recommend this Hotel. Having lived abroad for many years and stayed at many top-class Hotels around the world, Kinugawa Kanaya Hotel is one of my favorites.

This is our third year in a row staying here, and thanks to you we were able to relax again this time. The delicious sweets and tea served upon arrival, the beautiful greenery of the trees visible throughout the property, the clean and comfortable Room, the spacious open-air bath in the Room, the large public baths and private baths—each with its own unique atmosphere—and the meals that were a delight to look at and, of course, tasted wonderful—everything was outstanding. We are also grateful to all of your staff for their consistently pleasant hospitality. We are already looking forward to our next visit.

This was a truly wonderful Accommodation. Our family takes trips to Onsen Accommodations that are doable from Tokyo for one night about 2–3 times a year, usually spending around 30,000–40,000 yen per person. My wife chooses the Accommodation each time, but lately none have been memorable or particularly appealing. This time, though, we finally found an Accommodation we genuinely want to visit again. Many of the staff are from Southeast Asia; when I asked, I was told they have passed the Japanese Language Proficiency Test N1 and also undergo a one-year training period. We never once had any trouble communicating. I previously lived in Thailand for about five years for work, so I already knew people from Southeast Asia tend to be even more serious and hardworking than many Japanese—but I was still impressed by just how high the standard was here, and we were able to spend a very comfortable time. These days many staff don’t wear name tags (perhaps due to measures against customer harassment), so I don’t know her name, but thank you sincerely to the woman in charge of our Room—she was wonderful and very thoughtful. The all-staff send-off after checkout truly moved me. As for the Onsen: honestly both the water quality and bath area were fairly standard, but everything was very clean. One thing I did notice is that it’s great not having to bring towels into the bath area; however, you still need to bring things like a change of underwear or your phone. In the end we put them in a plastic supermarket bag out of necessity, but I would have liked a larger drawstring pouch (like those often provided at other Onsens) to be available in the Room. Also, my wife said she felt scared because it was dark on the way to the large bath as well as inside it. Lastly, we felt the air conditioner noise was slightly loud—just mentioning it in case. And the meals were outstanding! The balance, portion size, and taste—everything was excellent with nothing to complain about. Because I’m big-built I eat quite a lot and meals at Accommodations often aren’t enough for me; this time I shared small portions of my wife’s meal with our son as well and still felt about 90% full. While breakfast can be disappointing at many places these days, breakfast here was also solid—and it wasn’t that thin crispy dried horse mackerel you often see everywhere else either (which was nice). Above all else: the wasabi was delicious! Being able to get refills freely made it even better. In any case, we definitely want to come again—thank you very much.

It was a pity that the entrance gate was still under construction, with cones and blue tarps scattered around (I understand that unexpected earthquakes and heavy rain can take up manpower). This time, the meals were upgraded and were a delight to both the eyes and the palate. For breakfast, I would have been even happier if there had been a choice of bread. I will visit again—thank you very much.

This was my first stay. It was quiet and very relaxing. The room was wonderful, and the meals were excellent. I enjoyed them at a leisurely pace in my room. The furnishings on display are beautiful—it feels like a museum. I also appreciated being shown another room. I would love to stay again. Thank you very much.

On my way back from a business trip to Tokyo, I planned a visit to Nikko Toshogu Shrine, which I had long wanted to see. I stayed one night at an Accommodation in Kinugawa Onsen. I chose it after searching with conditions such as having an in-Room Onsen bath and being reasonably priced. The lobby was well maintained, and the hallways were very clean as well. Our Room had an Onsen bath and two separate rooms, so my wife went to the large public bath while I enjoyed the in-Room bath. The meals were very delicious, and the portions were just right—slightly on the generous side. It was a quiet Accommodation where I could relax in the Onsen, which was wonderful. Many of the staff seemed to be from overseas, but everyone was polite and courteous. One thing that concerned me was that when I opened the window by the in-Room bath, there were quite a few spider webs. Also, insects gathered on the window at night so we couldn’t open it; I thought that if there had been a screen door or similar, we could have opened it. If I have another chance to visit nearby, I would like to stay again.

Top-rated in every aspect that defines a Ryokan—Onsen, dining, comfort, and views. Truly one of the very best Ryokan in Kyushu. Next time, I’d like to stay for two nights.

At dusk after arriving at the inn, I noticed one of the rear tires on our rental car was flat. There was no spare tire, and when I called the rental car office, they told me to drive slowly to a service station or similar place and have it repaired. When I asked at the front desk, the owner kindly listened and even arranged a repair through an acquaintance. As a result, it was fixed safely before checkout—and at a friendly price. Car trouble that suddenly strikes in an unfamiliar place can be stressful. For a moment I thought our sightseeing plans for the next day were ruined, but thanks to their help we were able to enjoy our trip as planned. I can’t thank the owner enough. Thank you so much. About the inn: it’s an older building, but it’s very clean and well maintained. There are lovely fresh flowers arranged here and there in the rooms and hallways. We used one of the private open-air baths—the larger corner bath—in the morning. The view was wonderful, and I highly recommend bathing in the morning! Most noteworthy is how excellent the meals were. The Shinshu Premium Beef for dinner had sweet marbling and was absolutely delicious—I strongly recommend choosing the “Luxury Meal Plan” so you can enjoy it! The sashimi included Shinshu salmon and char (iwana). Both dinner and breakfast featured many delicious local specialties. Thank you for such wonderful meals. We chose this inn somewhat casually for sightseeing in Obuse, but it became a truly great memory. Thank you very much.