전국 × 고객 서비스 평가가 높은 호텔·료칸 - 79페이지

This was my second stay, and it was just as moving as the first. From every part of the property—the lobby, restaurant, on-site café, and of course the guest rooms, in-room semi-open-air baths, and the large public bath—you can enjoy wonderful views of East Izu’s greenery and the ocean. The lounge also offers excellent complimentary services such as free drinks, and you can even enjoy table tennis, which I personally love. Soaking your feet in the spacious courtyard footbath while listening to lovely background music is another truly relaxing moment. It may not be highlighted much on the website, but for limited hours the on-site café also serves a variety of alcoholic beverages, soft drinks, and snacks. I would definitely like to stay here again. Thank you to all the staff for their warm and attentive service.

I stayed for two nights and three days on my first trip to Izumo Taisha with my mother. From the warm welcome to the guidance throughout our stay, everyone was very kind. There were many types of baths, all thoroughly cleaned and spotless. We were happy to find ice cream at night and a dairy drink available in the morning. Both breakfast and dinner were buffet-style with a wide variety of options. Everything was delicious—I honestly felt like staying for a whole week (lol). After dinner, they also provided caffeine-free tea and more; their thoughtful hospitality truly warmed our hearts. Everything about this place was wonderful. They even arranged a taxi for us. The room was very clean, and since my mother loves coffee, she was thrilled that there was a coffee set (with beans) in the room. It was an incredibly fulfilling three days and became the best memory for both of us. Thank you so much to all the staff members. When we come back to Izumo, we will definitely stay here again.

Thank you for your hospitality. The lounge was excellent. The ochazuke and breakfast were both very delicious. The Room was spacious, and I had a comfortable stay.

This was my first stay on an all-inclusive plan. From 3:00 PM, craft beer was available with unlimited refills; from 5:00 PM, we enjoyed the sauna; and from 7:00 PM, we had a course dinner—making for a truly fulfilling experience. *The sauna requires a separate reservation! With lounge access and late-night soba service available until 10:00 PM, I highly recommend this hotel as an all-inclusive option. I’d love to stay again.

As it was my first time staying here, I was a bit worried, but I had a very satisfying stay. The room was spacious, and the view from our 7th-floor room was excellent. The food was delicious, and the bath was large and very relaxing. I would recommend this place to anyone staying in Matsumoto.

We chose Nonokaze Resort because of its great location and lake views, and because it was highly praised on social media by visitors from Taiwan, Hong Kong, and China. First of all, the staff service was outstanding across the board. We had stayed the previous night at Noboribetsu Boro Noguchi (also part of Noguchi Kanko), and were impressed by their excellent service—Nonokaze was just as wonderful. The food was also exceptional. Instead of the famous buffet, we had a French course dinner, and it was truly delicious. Breakfast offered a wide variety of Hokkaido specialties in both food and drinks, and everything we tried was excellent. There are two large public baths, a well-stocked shop, fireworks to enjoy from your room at night, and Lake Toya to admire the moment you wake up in the morning. It felt like an amusement park-style hot spring resort where you could stay all day without getting bored. It’s a place I’d definitely want to return to next time as well. Now I understand why international guests rave about it on social media. As a Diamond member benefit we received a bottle of wine; since I have an alcohol allergy and can’t drink it, they kindly changed it to non-alcoholic sparkling wine instead. I truly felt hospitality that rivals a five-star hotel.

This was a return visit. It is an exceptionally comfortable Hotel where I can truly relax, as if I’ve come home. The location is also wonderful. The view of the Sumida River waterfront and Tokyo Skytree was something I had been looking forward to again since my last stay, but this time the top of the Skytree was hidden in the clouds due to a typhoon. Even so, it felt magical, and I was able to enjoy a rare view that was different from usual. The Room amenities and equipment are well provided, and I especially love being able to unwind in the spacious bathtub, as well as having my favorite Epsom salts available. This time I also visited the bar, and thanks to the attentive service from all staff members, I had a very pleasant time. Since I had an early departure the next morning, they prepared a breakfast box instead of the regular breakfast; it was delicious and very satisfying. Above all, what impressed me most was the front desk staff’s support. After checkout, they kindly guided me in detail even though I wasn’t familiar with the area, which helped everything go smoothly afterward. From check-in through farewell at departure, I am deeply grateful for everyone’s outstanding hospitality. This is a Hotel that makes me sincerely want to introduce this wonderful space and delicious breakfast to someone important. I will definitely return again next time.

In a word, I found it to be a very comfortable Hotel. The calm colors and atmosphere inside the Hotel helped me recover from the fatigue of my flight from Tokyo. The chilled shikuwasa drink I received at check-in was delicious! Thank you for upgrading our Room from a city view to a bay view. We were able to relax and watch planes taking off one after another from the airport. Breakfast was also exciting, with many Okinawan dishes on offer. Everything was delicious. As we are an elderly couple, we asked for a taxi to Shurijo Castle, and we truly appreciated how quickly you arranged one for us. We were also happy that it is close to the airport, and if we have another chance to visit Naha, this is the Hotel we would definitely like to stay at again.

We stayed here on a family trip. There were plenty of great services, such as a free drink corner, a choice of colorful yukata, and a shampoo bar, which made our stay very comfortable. What I was happiest about was being able to use ReFa shower heads and ReFa hair dryers in the large public bath—it felt amazing. Thank you very much.

The Hotel is conveniently located near the Bikan Historical Quarter, making it easy to enjoy the night views and a morning stroll—an excellent base for sightseeing. The Room was spacious, and the bath area was separate from the shower booth, which made our stay very comfortable. It’s not a modern, highly functional Hotel, but it has a luxurious feel and offers great value for money. I think it’s an excellent Hotel for visiting the Bikan Historical Quarter. We used the luggage delivery service from Okayama Station. Since this Hotel was eligible, we could sightsee easily and comfortably.

The Accommodation Fee was reasonably priced for this season, so I didn’t have high expectations, but it was a very good Ryokan that truly showed the strength of a long-established property. In particular, the meals were not an ordinary kaiseki course; we thoroughly enjoyed a delicious course centered on Koshu beef. It was a menu that left a stronger impression than standard kaiseki. All staff were friendly and consistently attentive in their service. I have stayed at several other Ryokan in Isawa, but I would definitely consider Tokiwa Hotel again on my next visit. As for the Onsen, I would have been able to relax even more if the open-air bath had been a bit larger, as it felt somewhat small. Regarding the Room, although it is an older Ryokan, everything was well maintained, and the bathroom areas were spotless and comfortable. Given the excellent value and reasonable Accommodation Fee, I have no complaints—it felt like the result of dedicated management efforts. Thank you very much.

I stayed here last year and returned this year because the food was so delicious. Just like last year, both dinner and breakfast were excellent. The hot spring was spacious and very relaxing. The hotel’s hallway carpets and elevators had an elegant plum blossom theme, and the room was stylish and spotless—I was very satisfied. The udon included as an Ikkyu Diamond benefit was also delicious.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

I stayed here during a festival I’ve attended for the past four years. I truly love Alpina’s Onsen, and the pot bath is sometimes my favorite. This time, they prepared an excellent Room for me, and I was able to enjoy a comfortable and luxurious stay. I will definitely stay again.

I stayed here again this time. The Room is always exceptionally clean, which I really appreciate. I accidentally forgot my facial cleanser, but it was available from the lobby amenities, which was very helpful. I was also happy to find a summer limited-time bath additive. I booked an early check-out Plan, and it was very convenient since it’s just a short walk to the Shinkansen ticket gates. I expect I’ll be traveling to Niigata for a while, so I’d definitely like to stay here again.

This is a very popular ryokan that’s hard to book, with excellent reviews, so I was really looking forward to staying here. From the moment I stepped into the entrance, it felt like such a pleasant space. The room was spacious as well, and I could look out over Lake Shinji from the window—it truly made me feel, “I’m in Matsue.” I relaxed in the open-air bath in my room, and the large public bath was wonderful too. The complimentary ice cream after bathing was a nice touch. Every dish at dinner was delicious, and even though I thought I couldn’t eat another bite, I still enjoyed the final eel rice dish. You can feel thoughtful attention to detail throughout the property. Above all, every staff member was fantastic, and I felt comfortable throughout my stay. The facilities, food, service, and hospitality were all impeccable. The next morning I planned to take a taxi to JR Matsue Station, but due to a taxi shortage I couldn’t secure one. When I wasn’t sure what to do next, they kindly drove me at my requested time to Matsue-Shinjiko-Onsen Station. From there there are relatively frequent buses to JR Matsue Station, so it was easy to get there without any trouble. The taxi shortage wasn’t the ryokan’s fault at all, but their willingness to help in this situation really saved me. Thanks to them, it turned into a wonderful stay. I would love to visit again.

We stayed as a family of four to celebrate my parents’ Respect for the Aged Day and birthdays. We have visited several times, and the views from both the guest rooms and the open-air bath are outstanding. From this hilltop hotel you can overlook the sea, and at dinner you can watch the sun set from the restaurant. Dinner was delicious, with each dish served one by one, and there was also a buffet where we could enjoy as much salad, tempura, and dessert as we liked. At breakfast, we always look forward to the freshly made rice balls (onigiri), and this time too we had fun deciding which fillings to choose. We used the baths twice—morning and evening. The view from the open-air bath is truly refreshing; it makes you want to stay in forever. All of the staff were warm and courteous as always, and they took great care of us again. We would love to visit again. Thank you very much.

From the moment we arrived, your attentive yet warmly familiar hospitality was perfectly balanced. The entire property was kept impeccably clean and well maintained. The furnishings, interior design, fragrance, and tableware— everything reflected consistently high-quality service throughout. We were able to completely switch off from work during our stay and felt truly refreshed. Thank you very much. We would love to visit again as a special treat for ourselves.

I stayed here back when it was Edit Yokohama and had a great impression. There are no windows, but it’s stylish, and I was really happy to have a large TV in front of the bed where I could watch YouTube and TVer. Breakfast also included fresh vegetables, and soba was available as well. It’s very reasonably priced, and I really enjoyed my stay.

This was my first visit to Ise Grand Shrine, and I chose this inn because I truly wanted to attend an early-morning worship. I was able to stay in a special room, and the amenities and hair dryer were excellent. With complimentary drinks and alcohol available freely, it made for a very satisfying stay. There is also a private entrance exclusively for guests of the special room, so coming and going for the early-morning visit was very smooth, allowing me to have a truly moving experience at the shrine. My departure time in the morning suddenly became earlier than planned, but they quickly arranged a taxi for me, which was incredibly helpful. Thank you very much. When I visit Ise Grand Shrine again, I would definitely like to stay here. Thank you.