전국 × 고객 서비스 평가가 높은 호텔·료칸 - 738페이지

Since I was staying with my child and we don’t eat large portions, we chose a restaurant where we could order dinner à la carte. The food was excellent, and we were truly impressed. The sashimi in particular was beautifully presented and delicious. The footbath was next to the smoking area, so the smell bothered us a bit, but everything else was great. The Accommodation staff, the baths, and the meals were all wonderful, and we would definitely like to stay again.

Thank you for responding quickly to our requests and various issues. The Facility’s Onsen is excellent. It’s a shame that morning bathing isn’t available, though.

The room was very clean, and we were able to relax and take our time. The meals were also very delicious. Our dog had an accident on the futon, but you responded right away by replacing it. We are very sorry. We would definitely like to stay again when we visit Toyama. Thank you very much.

We stayed for 3 nights. This time, we were looking forward to staying at a private house-style Accommodation. Just like at home, we entered through the front door and walked down the hallway while looking out onto the courtyard, and our Room was there. It had such a calming atmosphere. The parking space was right in front of the entrance, so unlike a Hotel—having to ride an elevator or walk long corridors—there was no unnecessary movement. Also, there was no face-to-face check-in or check-out, which was very nice. The Room, wash area, and bathroom were spacious and very clean, and the bathroom had a drying function. Since it was a hot season, this really helped. The Room had an outdoor garden with a tsukubai (stone water basin), but we could not go outside. It was disappointing that the basin only had rainwater collected in it. We felt that adding dripping water or something similar would make it feel more atmospheric. Overall, we were very satisfied. Thank you for taking care of us during our stay.

The Onsen was excellent. Reasonably priced and the meals were decent, it's a Hotel I would like to visit again.

The Room was spacious, bright, and clean, and we were very satisfied. We stayed as a group of six across two generations including children, and the 2LDK layout was perfect. Since two of us are smokers, we were also able to relax and smoke in the Room, which made everything even better. We would like to stay again. We checked various sites, but in the end IKYU offered the best price and felt the most reliable.

It was better than I expected! Great value for the price. My dog was happy too. If I had to mention anything, the bedroom scent was a bit too strong—maybe the previous guests used a lot of fragrance. Also, it was hard to find the toothbrushes. And it would have been helpful to have clearer instructions for using the BBQ (there were some, but they seemed to assume charcoal use). That said, overall it was clean and well-equipped. Even during Golden Week, the price felt fair, and it’s an Accommodation I can’t help but want to stay at again.

The exterior really looks like the XX Hotel! It definitely feels a bit old! The room was a little dark! It was nice that the bathroom and toilet were separate! The price was incredibly cheap, so I was happy with it! The front desk staff were also pleasant, which was great! When I travel to Shikoku again, I’ll stay here again!

Overall, I was extremely satisfied with this Accommodation! The dinner portions were more than enough, there was an abundance of tableware, the number of amenities was comparable to a Business Hotel, and the open-air bath offered great privacy—everything was very satisfying. If I had to mention any drawbacks, they were limited to the Room we stayed in: the outlet closest to the bed didn’t work (so I couldn’t charge my phone by the pillow), and the PopIn Aladdin projection angle was slightly misaligned. However, it was comfortable enough to more than make up for those issues. If I have another opportunity, I would definitely like to stay again. The photos show the exterior, check-in/out area, Room, and the view from the front door.

I really enjoyed the Hoshino world. It has a strong, distinctive style (in a good way). Since Taketomi was a more traditional, mellow experience, that may be why it stood out even more this time. The deep-sea-like reception area, Rooms without an entryway, and a dining table with a sink were all surprising in terms of the facilities—and uniquely fun. There are many different activity programs as well. The performers in “Hamauri Ashibi” were bright, entertaining, and wonderful, and Ms. M’s “Garden Tour” guide was warm and enjoyable too. Going forward, the key will be how well you can communicate and share with guests that your interpretation of “Hoshinoya luxury,” including personal service, is not the conventional approach. When you’ve become the undisputed “top tier,” please let me stay again!

We stayed for two nights and three days on a family trip (5 people). The Room was very spacious and easy to use, which was great. (The washer and dryer were separate, making them convenient to use.) Even though there was a convenience store on the first floor and we still chose the breakfast plan, the breakfast was excellent and we enjoyed it both mornings. For dinner, we went to a nearby izakaya-style place, which was also very good. The beach is close by, and we had a great view of the sea from the Room balcony. At night, we could clearly see the moon and stars, which we really enjoyed. One thing to note: a condominium Hotel is currently under construction along the waterfront, so we could see a crane. It may depend on the Room.

It was very close to the station, making it convenient to get anywhere. There was a convenience store (7-Eleven) and many places to eat nearby, so we had no trouble even without meals at the Hotel. We had Origin Bento for breakfast. We could also walk to the Glico Sign, and on the second day it was easy to transfer trains to get to Universal Studios Japan. The Room was very clean, but on the first day we noticed a lingering smell from the previous guest (maybe they grilled meat?). Since our Room faced the street and was on the second floor, traffic noise at night was loud, and from around 5 a.m. we could hear trains running underground. Because our Room was next to the emergency stairs, we were startled in the early morning by what sounded like a contractor closing a door. The shower faucet in the bathroom came loose easily. The location was excellent.

The Room was very clean and well-maintained. The staff were very friendly, and I would love to stay here again. If I had to mention something, the water in the large public bath was a bit lukewarm, so it would be perfect if it could be adjusted. The hairdryer provided was excellent, and I even felt like buying one for myself!

I often stay here when I’m on business in Osaka. It’s in a very convenient location, directly connected to Umeda Station via the underground mall. The Room is compact but new and clean, making it comfortable to stay in. There are many international tourists, but I’ve never been bothered by noise from neighboring Rooms. The bathroom has only a shower booth. The Room feels well designed to make the most of the limited space. Many Rooms face the street, so it doesn’t feel closed in. It would be even better if there were a desk suitable for working. There is no complimentary bottled water; instead, there is a water dispenser in the first-floor lobby.

It truly felt like staying in my own Room for a night. The Room was spacious, with separate bath and toilet, making it more comfortable than a typical Business Hotel. If I visit near Tajimi again, I would love to stay here. Thank you very much!

It was very comfortable, with the station and restaurants nearby and a microwave in the room. This is a Hotel I would like to stay at again.